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Methods of Contact
General Enquiries:
+44 (0)20 7427 2150
Technical Support:
+44 (0)20 7427 2151
Fax:
+44 (0)20 7427 2155
Email:
support@vio.com
Technical Support
Please have the following information available when you call:
What operating system is running on your computer?
What browser and version are you running?
What is the exact error message you are getting?
What exactly was the procedure that lead to the problem?
Is the problem file-related or does it happen with every file?
Can you replicate the problem, and how?