Birch Hill Suites Sulphur

room was clean but burners don’t work

The room was infested with roaches and staff didn't help me when I wanted to leave this place and never come back. The manager would never come out and speak with me about this problem.

Clean, spacious, great staff, full size fridge.

The parking was very convenient which was in front of the room. The reservation clerk was friendly and professional. My only complaint was the bed spread was very cheap and thinly made. It would be nice to upgrade the quality of the bed spread to keep the customers warm due to the air conditioning blowing right by the bed.

Staff was rude and terrible. Knocked on door like they were ICE agents telling us to get out of the room at 11:20 am. I tried to explain that I had the room for two nights. The guy insisted that I was lying and 10 minutes later banged again threatened to call police. I went to office 10 min later and he apologized and said he was wrong. Terrible experience.