Spark by Hilton Grand Rapids

Hotel management was the best front desk service I have ever had she was patient and very helpful her name was Star and she made sure our stay was perfect and accommodating

The room was clean, the TV didn't work and they did not have another accessible room t

Clean room

The staff was extremely rude! Place is misleading. Definitely unsafe and homeless people outside giving you dirty looks! Would not recommend at all. The employee on staff was very unprofessional during check in. I checked out immediately. My room door wouldn’t even open at first then once I got it open, it wouldn’t lock.

The place is absolutely terrible, they say they have quiet hours but everyone is up, the rooms look nothing like the pictures, the bathroom was dirty. Terrible experience, I slept on top of my dirty clothes on the bed when I should have slept in my car