Deja Resort All Inclusive

Spent 4 nights here on a solo trip, I enjoyed it! The location is directly across the street from the beach, which is perfect. The courtyard is beautiful and a great place to sit and read. The room was cozy, house keeping staff were wonderful. The pool is beautiful, though there were empty cups everywhere for hours that were not picked up. I booked my own excursions using trip advisor, but they can help you book activities if you need assistance. Drivers from the excursions that I booked were easily able to pick me up from the resort. The food was as to be expected from an all-inclusive resort; the dining staff were very friendly. Front desk staff were very friendly. My issue, leading to 4 stars, is with the transportation provided by the resort (see my full review on trip advisor for further details). Long story short, I attempted to schedule transport from the airport to the resort, and never received response once I sent my flight details (they had initially responded and said this was possible, but needed to know more before confirming). I had to take a taxi to the resort. Transport from the resort to the airport was like getting an act of congress due to miscommunication, lack of information provided, and the rudeness of the transport staff. I made it to the airport, but was definitely anxious about missing my flight due to the way the transport occurred. When all is said and done, I enjoyed my staff overall and would stay here again. Jamaica was a lot of fun!

This property gave off very unhygienic and uncomfortable vibes overall. My room was dirty upon arrival, and I had to ask for my towels to be changed four times before finally receiving one without stains. The floor in the room was sticky to the point that I never walked barefoot and always had to wear flip-flops. The breakfast and dinner area was also visibly dirty. Honestly, I felt relieved the moment I checked out of the property. I stayed for three nights and developed a rash all over my body, including bite-like marks on my back that resembled bed bug bites. On top of that, the staff often made me feel as though my questions and requests were an inconvenience. I would absolutely not recommend staying here. The photos online are very misleading and do not reflect the actual condition of the property. Regarding the location, Doctor’s Cave Beach across the street only operates between 08:00 and 17:30, and guests are not allowed to remain there outside those hours. Even simply crossing the street to reach the beach felt uncomfortable, as multiple people approached me offering weed or making unwanted comments. I genuinely did not feel safe. I rarely leave negative reviews, but this experience was honestly quite traumatizing.

Our whole experience was definitely not as advertised, but the multiple issues with the food were the most disappointing. We paid for an all-inclusive resort & this place is not one. We had no running water 2 days of our stay. Every day of our stay, we tried to order drinks at the pool bar but couldn’t due to no clean cups. This resort advertised that they have several restaurants but in reality all they had was the buffet & The Grill by the pool.  The Grill was only open a few hours in the afternoon (actual open hours were inconsistent), regularly unable to serve food due to no clean dishes, & were regularly out of one or more foods for multiple days. The buffet was very small, regularly out of plates, the food on the buffet was inedible. Same few items every single day, food looked old & there were flies landing it. Tried to eat there multiple times but ended up leaving without eating. Buffet wasn’t open all the time, leaving gaps of several hours daily where no food was available at this “all-inclusive” resort. They claim to also have an Italian restaurant and a deli. The Italian restaurant was 4 tables set up by The Grill with a very small menu of items you could order. You had to make a reservation prior to 3:00pm in order to eat here. We tried this option a couple of times & the food was as inedible as the food at the buffet. The deli only had stale ice cream cones & leftover melon from breakfast buffet. Inconsistent hours, rude employees.

The staff were very friendly, but were unable to answer basic questions. The food was generally poor, and the pool grill food options were frequently sold out/not available. Coffee was provided in room, but there was no coffee maker. The gym was broken and not useable

Everything about the trip was amazing staff was great amenities were great and we didn’t even use all of it, just he smart about buying stuff and getting services from the locals so you pay a decent price.