Name: Kydon The Heart City Hotel
Address: Sofoklis Venizelos Square & 2, Str. Tzanakaki, Chania Town, Chania, Greece, Chania, Chania, Greece
Rating: 9.1

Guest reviews

9.1

Superb

Based on 800 verified reviews

Who stays here?

Business

24%

Couple

39%

Family

21%

Group

10%

Solo

4%

What guests think

AI-generated summary based on recent guest reviews

Kydon The Heart City Hotel draws strong praise for its central, walkable location, very clean rooms, and abundant breakfast options, while recurring drawbacks include street noise in some rooms and paid, sometimes tricky-to-access parking.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Robert

Apr 14, 2026

·

Stayed 5 nights

It would be hard to top the Kydon hotel for its excellent location, its attention to detail, and its phenomenal staff. A simply wonderful hotel.

10

Jocelyn

Jan 30, 2026

·

Stayed 3 nights

Amazing service

10

Shinhye

Jan 9, 2026

·

Stayed 3 nights

Very nice hotel! This hotel is very well maintained and staffs are amazing! I highly recommend. This hotel is in a good location very close the old Chania. So we walked to the old Chania from the hotel. We had a rental car and they had a parking lot for hotel guests with extra charge so it was super convenient for us. We also had breakfast buffet every morning. Oh My goodness. It was one of my favorite breakfast buffets! They use fresh and high quality ingredients from Crete local farms. And it was very tasty. We enjoyed it lots!

10

Stephan

Jan 6, 2026

·

Stayed 1 night

The hotel is well located and the facilities are excellent. The hotel staff are very pleasant.

10

Hilary

Dec 6, 2025

·

Stayed 3 nights

very central location

Sofoklis Venizelos Square & 2, Str. Tzanakaki, Chania Town, Chania, Greece

Location

Located in Chania Town, a neighborhood in Chania, Kydon, The Heart City Hotel is in a shopping district and near the beach. Agora and Old Venetian Harbor are notable landmarks, and the area's natural beauty can be seen at Nea Chora Beach and Golden Beach. Chania Lighthouse and Chania Archaeological Museum are two other places to visit that come recommended. Take time off to check out the health/beauty spa in the area, or get some fresh air with adventures like hiking/biking trails nearby.

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 06:00

Before 11:00

FAQs

Yes, parking is available on-site. The hotel offers both regular parking and valet parking services. Guests can take advantage of accessible parking options directly at the hotel.

Breakfast is available on-site, allowing guests to start their day with a satisfying meal. Specific serving hours are not provided, but the hotel offers room service during limited hours for added convenience.

Pets are not allowed at the hotel. However, service animals are permitted and are exempt from fees and restrictions.

Check-in time starts at 15:00 and ends at 06:00. Check-out time is at 11:00. Late check-out is available for a fee, subject to availability.

The hotel includes features such as step-free entrances and wheelchair-accessible facilities in public areas. Specific details about accessible rooms and bathrooms are not provided, but the hotel aims to accommodate guests with disabilities.

The hotel is situated in Chania Town, near the beach and within a shopping district. Notable landmarks such as Agora and the Old Venetian Harbor are nearby, along with natural attractions like Nea Chora Beach and Golden Beach.

Children are welcome at the hotel. One child aged 11 years old or younger can stay free when occupying the parent or guardian's room using existing bedding.

The hotel does not offer rollaway or extra beds. One child aged 11 years old or younger stays free when using existing bedding. Specific information about cribs is not provided.

Kydon The Heart City Hotel

Amenities

Property description