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Best Western Sur

Amenities

  • Parking

  • Airport shuttle

  • Restaurant

  • Swimming pool

  • Business Center

  • Room Service

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Property description

Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
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Guest reviews

Facilities

8.4

Cleanliness

8.2

Service

8

4

Puneet

IAN-logo

30 Jan 2026

·

Stayed 1 night

Dated room- hot water didn't work. Poor facilities overall. The parking was the only good thing.
Dated room- hot water didn't work. Poor facilities overall. The parking was the only good thing.
10

Boyd

EXP-logo

1 Nov 2025

·

Stayed 2 nights

Great staff, very good food, and super clean.
Great staff, very good food, and super clean.
6

Blazenka

EXP-logo

31 Oct 2025

·

Stayed 1 night

The staff at the restaurant were rude and very pushy. We came about 60-90 minutes before closing and they looked annoyed. We sat down and they told us we had to let them know in 5 minutes if we wanted food or we couldn’t order because they would close the kitchen. We asked if we could order shisha and they told us we had to go to the other side of the pool to do that. We mentioned we wanted to order food as well and they said “which one fo you want first. You have to eat here but smoke shisha over there” We ended up only ordering hummus and some bread because they gave us such a hard time. They came to our table about 5-6 times to see if we were finished with the food because they wanted to clean up. It was annoying and not a great impression
The staff at the restaurant were rude and very pushy. We came about 60-90 minutes before closing and they looked annoyed. We sat down and they told us we had to let them know in 5 minutes if we wanted food or we couldn’t order because they would close the kitchen. We asked if we could order shisha and they told us we had to go to the other side of the pool to do that. We mentioned we wanted to order food as well and they said “which one fo you want first. You have to eat here but smoke shisha over there” We ended up only ordering hummus and some bread because they gave us such a hard time. They came to our table about 5-6 times to see if we were finished with the food because they wanted to clean up. It was annoying and not a great impression
8

Kerry

EXP-logo

21 Oct 2025

·

Stayed 2 nights

The shower was a bit hit and miss. Rooms basic. Dated. Has great pool great bar.. food was hit and miss. Location was good
The shower was a bit hit and miss. Rooms basic. Dated. Has great pool great bar.. food was hit and miss. Location was good
10

Nibras

EXP-logo

4 Mar 2024

·

Stayed 1 night

Convenient place, friendly staff, clean room
Convenient place, friendly staff, clean room
P.O. Box 908, Pc : 411 Al Aise Street, Sur, Oman

Location

Located in Sur, Best Western Sur is on the boardwalk/promenade, within a 5-minute drive of Bilad Sur Castle and Sunaysilah Fort. This hotel is 2.7 mi (4.4 km) from Sur Traditional Souq and 3.6 mi (5.8 km) from Sur Maritime Museum.

Sunaysilah Fort(1.4 Miles)

Bilad Sur Castle(1.4 Miles)

Sur Traditional Souq(2.8 Miles)

Sur Maritime Museum(3.6 Miles)

Sur College of Applied Sciences(3.7 Miles)

Dhow Factory(3.7 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 14:00 to 21:30

Before 12:00

Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Free self-parking is available on-site, but parking is limited.

A complimentary breakfast is included, and it is served daily. Specific serving hours are not mentioned.

Check-in is from 14:00 to 21:30, and check-out is at 12:00. Early or late check-in/check-out may be available upon request and may incur additional charges.

Yes, a roundtrip airport shuttle is provided for a surcharge of OMR 75 per vehicle (one-way) and is available 24 hours. Guests must contact the property with arrival details to arrange the transfer.

The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas. However, specific details on room accessibility are not provided.

The hotel is located on the boardwalk/promenade in Sur, within a 5-minute drive of Bilad Sur Castle and Sunaysilah Fort. It is 2.7 miles from Sur Traditional Souq and 3.6 miles from Sur Maritime Museum.

Yes, there is an outdoor swimming pool available, which is seasonal. Specific operational hours are not mentioned.

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

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