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The Watermill Hotel, Sure Hotel Collection by Best Western - Image 1
The Watermill Hotel, Sure Hotel Collection by Best Western - Room
The Watermill Hotel, Sure Hotel Collection by Best Western - Room
The Watermill Hotel, Sure Hotel Collection by Best Western - Reception
The Watermill Hotel, Sure Hotel Collection by Best Western - Restaurant

The Watermill Hotel, Sure Hotel Collection by Best Western


Amenities

  • Parking

  • Non-Smoking Rooms

  • Dry Cleaning

  • Housekeeping

  • Banquet Facilities

  • Safe-Deposit Box

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Property description

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This hotel also features wedding services, a television in a common area, and a picnic area.
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At The Watermill Hotel, Sure Hotel Collection by Best Western, guests consistently praise the friendly staff and scenic riverside setting, while noting dated rooms, limited on-site dining (restaurant/bar often closed), and generally good breakfasts with occasional temperature issues.

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Facilities

Limited

Cleanliness

Mixed

Rooms

Dated

Service

Friendly

Location

Scenic

Dining

Limited

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8

Peter

IAN-logo

Apr 17, 2026

·

Stayed 1 night

Shower was disappointing but everything else was very good.
Shower was disappointing but everything else was very good.

10

Zoe

IAN-logo

Mar 25, 2026

·

Stayed 1 night

We had an issue with our bed but the staff were brilliant and chaned our room Very happy with the hotel will stay again
We had an issue with our bed but the staff were brilliant and chaned our room Very happy with the hotel will stay again

10

VALERIE

IAN-logo

Mar 22, 2026

·

Stayed 3 nights

Yes parking was easy! Staff were kind and courteous particularly Ali and Shawn both couldn’t have been more helpful. Hopefully we will return soon.
Yes parking was easy! Staff were kind and courteous particularly Ali and Shawn both couldn’t have been more helpful. Hopefully we will return soon.

6

Mike

IAN-logo

Jan 22, 2026

·

Stayed 1 night

I stayed here prior in April of last year and enjoyed a fantastic stay. This stay was quite different. I was given a room in the main building as opposed to the chalet I had last time. When booking in, I was told I had no breakfast included when I was sure I had booked it. The room was good but very hot. In attempting to turn the heating off, the radiator continued to pump out heat and turned the room into a sauna I had not asked for. I informed the front desk and they looked into it while I went for a walk. All attempts to rectify it were in vain so I was able to switch rooms to the same room on the floor above. I retrieved the email confirming I had breakfast included and she put this on their system. Breakfast was just as good as last time and parking was really good too. It was less of a positive experience as my first visit but I have to commend the lady who dealt with my situation as she was really helpful and went out of her way to sort everything out.
I stayed here prior in April of last year and enjoyed a fantastic stay. This stay was quite different. I was given a room in the main building as opposed to the chalet I had last time. When booking in, I was told I had no breakfast included when I was sure I had booked it. The room was good but very hot. In attempting to turn the heating off, the radiator continued to pump out heat and turned the room into a sauna I had not asked for. I informed the front desk and they looked into it while I went for a walk. All attempts to rectify it were in vain so I was able to switch rooms to the same room on the floor above. I retrieved the email confirming I had breakfast included and she put this on their system. Breakfast was just as good as last time and parking was really good too. It was less of a positive experience as my first visit but I have to commend the lady who dealt with my situation as she was really helpful and went out of her way to sort everything out.

10

Matt

IAN-logo

Dec 31, 2025

·

Stayed 1 night

Very friendly staff, lovely room and fantastic breakfast
Very friendly staff, lovely room and fantastic breakfast

London Road, Bourne End, Near Watford, Dacorum, Hemel Hempstead, England, United Kingdom

Location

With a stay at The Watermill Hotel, Sure Hotel Collection by Best Western in Hemel Hempstead, you'll be on the riverwalk, within a 10-minute drive of Warner Bros. Studio Tour London and Rex Cinema. This hotel is 14.6 mi (23.4 km) from ZSL Whipsnade Zoo and 1.8 mi (2.9 km) from Delta Force Paintball Hemel Hempstead.

Delta Force Paintball Hemel Hempstead(1 miles)

Boxmoor Golf Club(1.9 miles)

Rex Cinema(2.1 miles)

Berkhamsted Castle(2.5 miles)

Gadebridge Park(2.8 miles)

Knox Johnston Leisure Centre(2.9 miles)

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Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 00:00

Before 11:00


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Yes, free self-parking is available on-site. However, parking is limited.


Buffet breakfasts are served on weekdays from 7 AM to 9:30 AM and on weekends from 8 AM to 10 AM for a fee of approximately GBP 12.95 for adults and GBP 6.95 for children.


Check-in time is at 3:00 PM and check-out time is at 11:00 AM. Early check-in is available for a fee, subject to availability.


The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

The hotel is located on the riverwalk in Hemel Hempstead, within a 10-minute drive of Warner Bros. Studio Tour London and Rex Cinema. It is approximately 1.8 miles from Delta Force Paintball Hemel Hempstead and 1.9 miles from Boxmoor Golf Club.


Yes, children are allowed to stay at the hotel. The minimum age for children to stay for free is not specified.


The hotel offers rollaway beds for a fee of GBP 15.00 per night. Advance request or confirmation may be required.


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