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Based on 912 verified reviews
AI-generated summary based on recent guest reviews
At Grand Hotel National Luzern, travellers praise the lakeside location and views, plus welcoming staff, while feedback on rooms and amenities varies between renovated, spacious spaces and smaller, older rooms with occasional temperature, noise, or maintenance issues.
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Tallin
May 14, 2026
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Stayed 3 nights
Onuma
May 9, 2026
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Stayed 1 night
Vicky
Mar 20, 2026
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Stayed 1 night
Mandeep
Feb 19, 2026
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Stayed 2 nights
Genevieve
Feb 10, 2026
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Stayed 2 nights
With a stay at Grand Hotel National, you'll be centrally located in Lucerne, within a 5-minute drive of Chapel Bridge and Swiss Transportation Museum. This luxury hotel is 0.1 mi (0.1 km) from Lake Side Promenade and 0.1 mi (0.1 km) from Hofkirche.
Grand Casino Lucerne(0.1 miles)
Hofkirche(0.1 miles)
Lake Side Promenade(0.2 miles)
Hertensteinstrasse(0.2 miles)
Loewenplatz(0.3 miles)
Bourbaki Panorama(0.3 miles)
Self-parking is available on-site for a fee of CHF 40 per day, which includes in/out privileges. Valet parking is also offered at a cost of CHF 40 per night. Reservations are not required for parking.
A buffet breakfast is available daily from 7 AM to 11 AM for a fee of approximately CHF 39 for adults and CHF 19 for children.
Pets are allowed at the hotel with a fee of CHF 30 per pet, per night. Service animals are exempt from fees.
Check-in is from 3 PM, and check-out is until 12 PM. Early check-in and late check-out may be available upon request, but additional charges may apply.
Airport shuttle services are available for a fee of CHF 360 per vehicle (one way). Guests must contact the hotel with arrival details before travel to arrange the transfer.
The hotel features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Guests are encouraged to inquire about specific accessibility needs prior to arrival.
The hotel is centrally located in Lucerne, within a 5-minute drive of key attractions such as Chapel Bridge and the Swiss Transportation Museum. It is just 0.1 km from Lake Side Promenade and Hofkirche, making it convenient for exploring the area.
Yes, the hotel features both an indoor pool and an outdoor heated pool. Guests can enjoy the pool facilities during operational hours, which are not specified but typically align with hotel amenities.
Children are welcome at the hotel. The minimum age for children to stay for free is not specified, so it is advisable to check with the hotel for specific policies.
The hotel offers rollaway beds for a fee of CHF 100 per night. Advance request or confirmation is required for extra beds. Cribs are not mentioned, so it is recommended to inquire directly with the hotel for availability.
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