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Grand Hotel National Luzern - Image 1
Grand Hotel National Luzern - Room
Grand Hotel National Luzern - Room
Grand Hotel National Luzern - Reception
Grand Hotel National Luzern - Restaurant

Grand Hotel National Luzern


Amenities

  • Parking

  • Airport shuttle

  • Restaurant

  • Swimming pool

  • Business Center

  • Room Service

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Property description

Pamper yourself with a visit to the spa, which offers massages and body treatments. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and bicycles to rent. This hotel also features complimentary wireless...
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From

$487
/ night

Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Grand Hotel National Luzern, travellers praise the lakeside location and views, plus welcoming staff, while feedback on rooms and amenities varies between renovated, spacious spaces and smaller, older rooms with occasional temperature, noise, or maintenance issues.

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Facilities

Good

Cleanliness

Clean

Rooms

Varied

Service

Friendly

Location

Scenic

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8

Tallin

IAN-logo

May 14, 2026

·

Stayed 3 nights

Room was incredible and hotel itself was very clean and friendly, pool is perfectly useable and just warm enough for a comfortable swim, location is also great. Our only issue with this hotel was the restaurants, prices were EXTREMELY high and portion sizes are laughable.. If you stay here I recommend using other restaurants nearby to make sure you are full without having to spend 200+ just to have a standard meal. Other than this it was a very pleasant stay.
Room was incredible and hotel itself was very clean and friendly, pool is perfectly useable and just warm enough for a comfortable swim, location is also great. Our only issue with this hotel was the restaurants, prices were EXTREMELY high and portion sizes are laughable.. If you stay here I recommend using other restaurants nearby to make sure you are full without having to spend 200+ just to have a standard meal. Other than this it was a very pleasant stay.

10

Onuma

IAN-logo

May 9, 2026

·

Stayed 1 night

Room was great! Staff just only the one that I checked in with she saw us and avoided it till another staff came in then she hurry to check us in. But overall was great.
Room was great! Staff just only the one that I checked in with she saw us and avoided it till another staff came in then she hurry to check us in. But overall was great.

10

Vicky

IAN-logo

Mar 20, 2026

·

Stayed 1 night

Reception (didnt take down her name) was marvellous. We got upgraded to a lake view room, we didnt mention it was our anniversary. Prosseco was offered at check in, what a treat. We really enjoyed our stay and would definitely go back again. Views to the mountains and lake were breathtaking from our balcony.
Reception (didnt take down her name) was marvellous. We got upgraded to a lake view room, we didnt mention it was our anniversary. Prosseco was offered at check in, what a treat. We really enjoyed our stay and would definitely go back again. Views to the mountains and lake were breathtaking from our balcony.

10

Mandeep

IAN-logo

Feb 19, 2026

·

Stayed 2 nights

Yes
Yes

8

Genevieve

IAN-logo

Feb 10, 2026

·

Stayed 2 nights

The staff was very generous and nice to work with! If you are traveling from the states, make sure to ask for extra pillows as our were quite flat and the bed was lumpy. The pool, sauna, and location were worth paying for, but the room was very small overall.
The staff was very generous and nice to work with! If you are traveling from the states, make sure to ask for extra pillows as our were quite flat and the bed was lumpy. The pool, sauna, and location were worth paying for, but the room was very small overall.

Haldenstrasse 4, Lucerne, Switzerland

Location

With a stay at Grand Hotel National, you'll be centrally located in Lucerne, within a 5-minute drive of Chapel Bridge and Swiss Transportation Museum. This luxury hotel is 0.1 mi (0.1 km) from Lake Side Promenade and 0.1 mi (0.1 km) from Hofkirche.

Grand Casino Lucerne(0.1 miles)

Hofkirche(0.1 miles)

Lake Side Promenade(0.2 miles)

Hertensteinstrasse(0.2 miles)

Loewenplatz(0.3 miles)

Bourbaki Panorama(0.3 miles)

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Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 03:00

Before 12:00


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Self-parking is available on-site for a fee of CHF 40 per day, which includes in/out privileges. Valet parking is also offered at a cost of CHF 40 per night. Reservations are not required for parking.


A buffet breakfast is available daily from 7 AM to 11 AM for a fee of approximately CHF 39 for adults and CHF 19 for children.


Pets are allowed at the hotel with a fee of CHF 30 per pet, per night. Service animals are exempt from fees.


Check-in is from 3 PM, and check-out is until 12 PM. Early check-in and late check-out may be available upon request, but additional charges may apply.


Airport shuttle services are available for a fee of CHF 360 per vehicle (one way). Guests must contact the hotel with arrival details before travel to arrange the transfer.

The hotel features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Guests are encouraged to inquire about specific accessibility needs prior to arrival.


The hotel is centrally located in Lucerne, within a 5-minute drive of key attractions such as Chapel Bridge and the Swiss Transportation Museum. It is just 0.1 km from Lake Side Promenade and Hofkirche, making it convenient for exploring the area.


Yes, the hotel features both an indoor pool and an outdoor heated pool. Guests can enjoy the pool facilities during operational hours, which are not specified but typically align with hotel amenities.


Children are welcome at the hotel. The minimum age for children to stay for free is not specified, so it is advisable to check with the hotel for specific policies.


The hotel offers rollaway beds for a fee of CHF 100 per night. Advance request or confirmation is required for extra beds. Cribs are not mentioned, so it is recommended to inquire directly with the hotel for availability.


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