Name: JW Marriott Essex House New York
Address: 160 Central Park South, Midtown West, New York, New York (and vicinity), New York, United States of America, New York (and vicinity), New York County, United States of America
Rating: 8.4

Guest reviews

8.4

Very good

Based on 1,001 verified reviews

Who stays here?

Business

21%

Couple

35%

Family

31%

Group

7%

Solo

3%

What guests think

AI-generated summary based on recent guest reviews

Across many reviews, JW Marriott Essex House New York is praised for its prime Central Park location and welcoming staff, while feedback frequently notes dated rooms with occasional maintenance issues and ongoing renovations that limit some amenities and dining.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Frederick

3 weeks ago

·

Stayed 4 nights

Great trip. It’s been 44 years since our last time in the city. Hade a room on the 32 floor overthinking Centerl Park. Servers at the hotel was excellent.

8

Yasmin

Apr 24, 2026

·

Stayed 3 nights

The location of the hotel cannot be beat. I stayed at the Four Seasons in Bangalore a week before this and honestly found the customerservice top-notch. I wouldn’t say the same for the Ritz. My only reason for this is when we checked in, we were only provided with one key card. The lady who checked us in showed us to the elevators and when I noticed, we only had one card. I asked her for another one. She told me that we would have to come back the next day. There is no way this would’ve happened at The Four Seasons. While it may be a little thing, customer service means a lot. I just felt that the staff member did not want to make the effort to help us out that evening. The food at the breakfast buffet was fantastic and the pool and gym were great. The staff was excellent as well. I really don’t have anything negative to say about this place. My only comments were because I experienced an exceptional level of customer service and care at The Four Seasons the week before.

10

Eugenia

Apr 1, 2026

·

Stayed 5 nights

Clean, quiet

6

John

Mar 27, 2026

·

Stayed 4 nights

It’s an environmental disaster given the number of small plastic water bottles you end up going through in order to drink clean water and make up for the broken water fountain in the gym! In respect of the broken water fountain in the gym this was reported to reception but they did nothing to sort it. The restaurant staff need to be more on the ball - they didn’t want to seat at your table - very strange such that you were left in no man’s land when trying to work out if you could sit anywhere or there was a table assigned to my party! In respect of the food at Bourbon Steak - it was fine apart from the French fries being served as a starter and not with your steak! Very strange and not in good way!

6

Liza

Feb 16, 2026

·

Stayed 3 nights

Great location - expensive for your return.

160 Central Park South, Midtown West, New York, New York (and vicinity), New York, United States of America

Location

With a stay at JW Marriott Essex House New York, you'll be centrally located in New York, steps from Central Park and within a 5-minute walk of Columbus Circle. This luxury hotel is 0.6 mi (1 km) from Lincoln Center and 0.7 mi (1.1 km) from Rockefeller Center.

Central Park(0.1 miles)

Carnegie Hall(0.2 miles)

Columbus Circle(0.2 miles)

5th Avenue(0.3 miles)

Broadway(0.4 miles)

Broadway Theatre(0.4 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 16:00 to 03:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Parking is available at the property, including valet parking for a fee of USD 100 per day. Limited self-parking options are also offered. Reservations are recommended due to limited availability.

Cooked-to-order breakfasts are available for a fee, approximately USD 16 to 52 per person. Breakfast is served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:30 AM.

The property allows pets in specific rooms only, with a pet fee of USD 150.00 per accommodation, per stay. Service animals are exempt from fees.

Check-in time is from 4:00 PM, and check-out time is until 11:00 AM. Early check-in and late check-out may be available upon request and could incur additional charges.

The property has limited wheelchair accessibility, including step-free entrances and accessible public areas. Specific rooms may also be available for guests with disabilities.

The hotel is centrally located in New York, just steps from Central Park and within a 5-minute walk of Columbus Circle. It is approximately 0.6 miles from Lincoln Center and 0.7 miles from Rockefeller Center.

Children are welcome at the property. The minimum age for children to stay for free is not specified.

The property offers rollaway beds for a fee of USD 75.00 per night, and advance request or confirmation is required. Cribs are not mentioned.

JW Marriott Essex House New York

Amenities

Property description