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Aviva Hotel - Reception

Aviva Hotel

Amenities

  • Parking

  • Airport shuttle

  • Swimming pool

  • Non-Smoking Rooms

  • Room Service

  • Tour Desk

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Property description

Relax on the private beach or enjoy other recreational amenities such as an outdoor pool.
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Guest reviews

Facilities

10

Cleanliness

10

Service

10

10

Thomas

EXP-logo

Dec 3, 2025

·

Stayed 2 nights

This spot was booked for our honeymoon. The lake town is vibrant and full of energy. We loved this establishment because it captured the beauty of the lake while allowing us to enjoy our time away from all the noise. The staff here made us feel fantastic and knowing they have a restaurant on site where all the staff get to know your name was fantastic. We went from town to town after our stay here and I wish we stayed in this hotel for the whole time.
This spot was booked for our honeymoon. The lake town is vibrant and full of energy. We loved this establishment because it captured the beauty of the lake while allowing us to enjoy our time away from all the noise. The staff here made us feel fantastic and knowing they have a restaurant on site where all the staff get to know your name was fantastic. We went from town to town after our stay here and I wish we stayed in this hotel for the whole time.
6

Melinda

EXP-logo

Sep 3, 2025

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Stayed 3 nights

This hotel is fairly new so alot of construction is still happening and the road leading to the property is a bit rough. However, the staff is so pleasant and helpful. Breakfast was delicious my entire stay and the hotel is very clean, rooms are also spacious. The bed was huge but way too hard for my liking so made it a bit uncomfortable. Also the restaurant on site is brea
This hotel is fairly new so alot of construction is still happening and the road leading to the property is a bit rough. However, the staff is so pleasant and helpful. Breakfast was delicious my entire stay and the hotel is very clean, rooms are also spacious. The bed was huge but way too hard for my liking so made it a bit uncomfortable. Also the restaurant on site is brea
10

Douglas

EXP-logo

Aug 4, 2025

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Stayed 2 nights

Love the place just to road to get there is bumpy
Love the place just to road to get there is bumpy
10

Amber

EXP-logo

Jul 9, 2025

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Stayed 4 nights

Marce was sooo accomodating The property is got ground and so serene and easy to get to from the dock🔥 I highly recomend staying here. Especially if you’re traveling as a couple. The rooms have Amazing views and are so comfortable. Beautiful bathrooms and outdoor Spaces.
Marce was sooo accomodating The property is got ground and so serene and easy to get to from the dock🔥 I highly recomend staying here. Especially if you’re traveling as a couple. The rooms have Amazing views and are so comfortable. Beautiful bathrooms and outdoor Spaces.
10

Thoune

EXP-logo

Jun 22, 2025

·

Stayed 2 nights

This property didn’t miss a single detail. Comfortable and elegant! The food in their restaurant had the best food I’ve had in Guatemala. It’s a little off the beaten path but worth it once you get there!
This property didn’t miss a single detail. Comfortable and elegant! The food in their restaurant had the best food I’ve had in Guatemala. It’s a little off the beaten path but worth it once you get there!
Tzununa, Tzununa, Santa Cruz La Laguna, Guatemala

Location

With a stay at Aviva Hotel in Santa Cruz La Laguna, you'll be a 1-minute drive from Lake Atitlán and 6 minutes from Cerro Tzankujil. This hotel is 5.5 mi (8.8 km) from Kaqasiiwaan Viewpoint and 5.8 mi (9.3 km) from La Voz Coffee Cooperative.

Lake Atitlán(0.3 miles)

Cerro Tzankujil(2.1 miles)

Kaqasiiwaan Viewpoint(5.5 miles)

La Voz Coffee Cooperative(5.8 miles)

La Calle de los Sombreros(5.9 miles)

Calle del Café(6.1 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

Sun, May 31

Mon, Jun 01

From 16:00 to 00:00

Before 11:00

Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Nearby parking is available for GTQ 100 per day, located 33 feet away from the hotel.

A complimentary continental breakfast is served daily from 8:00 AM to 11:00 AM.

Pets are not allowed at the property.

Check-in is from 4:00 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Airport shuttle services are available; details regarding pricing and arrangements can be obtained by contacting the property directly.

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific accessibility features for rooms and bathrooms are not detailed.

The property is located just a 1-minute drive from Lake Atitlán and 6 minutes from Cerro Tzankujil. It is also within close proximity to various attractions including Kaqasiiwaan Viewpoint (5.5 mi) and La Voz Coffee Cooperative (5.8 mi).

Yes, the property features an outdoor heated pool, which is operational seasonally.

Children are allowed at the property, but the minimum age for children to stay for free is not specified.

The property does not specify the availability of cribs or extra beds, and any requests for additional sleeping arrangements should be made in advance.

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