2BR Happy Cactus Retreat • Free Parking

The location was great. Walking distance to the school and shops/restaurants. The house was cute and well suited for a family or couples. Everyone had their own bed/bath space. Yes, you can hear the cars all hours of the night, but it's the city, so we expected it and got used to it. At this point, I would have rated it 4 or 5 stars. HOWEVER, if something goes wrong, you're at the mercy of a property management company and not an individual owner, so don't expect white glove treatment. We arrived to a backed-up kitchen sink with three inches of sewage in it. Couldn't use the dishwasher and it was packed with the previous renter's dirty dishes, so we had no utensils. As soon as we arrived, management acknowledged it and said they'd send someone right away. No one arrived. When we followed up, they said they can't get someone to fix it and had no other property for us to switch to. So, we were stuck all weekend with a sewage filled sink. As such, had to eat out every meal. Also, the place was not ready when we arrived (45 minutes after check-in) and not stocked with extra toilet paper or trash bags. We bought own for the night until they could deliver more. I followed up with them for two weeks for a partial refund and, while they finally said a refund has been processed, I'll believe it when I see it in my bank account. Again, it was a nice place, but keep in mind you're at the mercy of a property management company and you're likely one of many renters they're dealing with.

Great location near the UofA. Excellent host.

Convenient location to the University.

The property was conveniently located, clean and the contact with the owners was easy

Location was perfect for visiting the University. Walking distance to a lot of restaurants and bars. Traffic noise was loud but was expected as it was mentioned in description. Definitely will use again! Communication was great!