Guest reviews
7.7
Good
Based on 294 verified reviews
Facilities
7.7
Cleanliness
8.1
Rooms
7.8
Service
8.1
Location
8
Dining
7.8
Who stays here?
2
Nichole
27 Apr 2026
·
Stayed 2 nights
Don't stay here if you want to sleep. There are parties every night near the hotel. You hear everything. Tuesday the party started at 10 pm and lasted until 3am. Wednesday it went from 8pm-5am. The front desk speaks no English. The hotel overall has a moldy smell and the breakfast was not much to talk about. It is in a great location but I would not recommend staying here if you plan on sleeping.
Don't stay here if you want to sleep. There are parties every night near the hotel. You hear everything. Tuesday the party started at 10 pm and lasted until 3am. Wednesday it went from 8pm-5am. The front desk speaks no English. The hotel overall has a moldy smell and the breakfast was not much to talk about. It is in a great location but I would not recommend staying here if you plan on sleeping.
8
Karen
29 Mar 2026
·
Stayed 2 nights
The staff were very friendly. The hotel is quite nice and the rooms are very spacious. The hotel is quite cold. We had a space heater in our room and an extra blanket on the bed. The breakfast is okay. The coffee wasn’t very hot. The area around the hotel has lots of restaurants and bars which is lovely.
The staff were very friendly. The hotel is quite nice and the rooms are very spacious. The hotel is quite cold. We had a space heater in our room and an extra blanket on the bed. The breakfast is okay. The coffee wasn’t very hot. The area around the hotel has lots of restaurants and bars which is lovely.
4
Tamara
8 Oct 2025
·
Stayed 3 nights
No internet in spite of advertisement stayed on floor 9 internet only upgraded up to floor 5 …staff knew this but omitted to advise when checking in. No reception, manager not available …leaving staff that don’t speak any English to deal with problems. Had I known about tgeur internet issues …I would never have chosen this hotel . For me it was a big ISSUE. For 3 days.
No internet in spite of advertisement stayed on floor 9 internet only upgraded up to floor 5 …staff knew this but omitted to advise when checking in. No reception, manager not available …leaving staff that don’t speak any English to deal with problems. Had I known about tgeur internet issues …I would never have chosen this hotel . For me it was a big ISSUE. For 3 days.
10
ALOK
8 Sept 2025
·
Stayed 1 night
This hotel is located near the main plaza, yet in a quiet area. Everything was good, but the highlight of our stay was Gabriela at the front desk—she was truly the heart of this hotel. Kind, attentive, and always eager to help, she assisted us with everything we needed. The only downside was the breakfast buffet. Plates and food items were often in short supply—for example, there were cornflakes available, but no bowls or cold milk. Still, overall, we were satisfied with our stay. Gabriela’s kindness and exceptional service more than made up for these shortcomings.
This hotel is located near the main plaza, yet in a quiet area. Everything was good, but the highlight of our stay was Gabriela at the front desk—she was truly the heart of this hotel. Kind, attentive, and always eager to help, she assisted us with everything we needed. The only downside was the breakfast buffet. Plates and food items were often in short supply—for example, there were cornflakes available, but no bowls or cold milk. Still, overall, we were satisfied with our stay. Gabriela’s kindness and exceptional service more than made up for these shortcomings.
8
GLORIA
22 Jul 2025
·
Stayed 1 night
To take shower there was not enough hot water
To take shower there was not enough hot water
Jr. Grau 240, Puno, Peru
Location
With a stay at HOTEL QALASAYA, you'll be centrally located in Puno, steps from Casa del Corregidor and Puno Plaza de Armas. This hotel is 0.2 mi (0.4 km) from Puno Central Market and 0.3 mi (0.4 km) from Puno Cathedral.
Casa del Corregidor(0.1 Miles)
Puno Plaza de Armas(0.1 Miles)
Carlos Dreyer Museum(0.1 Miles)
Pine Park(0.1 Miles)
Puno Cathedral(0.1 Miles)
San Juan Church(0.1 Miles)
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