Name: HOTEL FORZA HAKATAEKI CHIKUSHI-GUCHI Ⅰ
Address: Hakata-ku Hakataekichuogai 4-16, Fukuoka, Japan, Fukuoka, Fukuoka Prefecture, Japan
Rating: 8.1

What guests think

Across many reviews, travellers highlight HOTEL FORZA HAKATAEKI CHIKUSHI-GUCHI Ⅰ for its excellent location steps from Hakata Station, generally clean rooms with useful extras like massage chairs, and smooth check-in, making it a practical base.

Feedback on room quality is mixed, with recurring notes about small sizes, dim lighting or blocked views, and inconsistent housekeeping including dust, odors, dampness, stains, or occasional pests. Service is often friendly and helpful, though there are reports of rigid policies or refusals around baggage storage and isolated maintenance or response issues. Breakfast is frequently described as good with decent variety, and guests appreciate the free lobby coffee, though a few found the spread limited or not replenished. It suits short stays and rail travelers who prioritize efficiency over space or ambience.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Useful extras include a free lobby coffee machine, lounge seating and microwave; coin laundry and vending are available but not in all buildings. Some rooms have massage chairs or an LG Styler; parking is off-site and signage can be hard to find.

Related guest reviews

10

YUKI

Apr 10, 2025

·

Stayed 1 night

駐車場は併設のものがなくわかりにくかったです(ナビ必須です)。朝食はおいしく、サービスも充実してました。レイトチェックインでしたが、丁寧な対応していただき、また了したいと思いました。

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8

saranya

Apr 28, 2024

·

Stayed 3 nights

Has 2 building — first building has coin laundry and vending machine the second building do not have anything . It is not convenient for guest who stay for second building have to do washing .

6

Kenichi

Jul 28, 2023

·

Stayed 1 night

喫煙所がないので、残念でした

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10

IOLA H

Mar 30, 2025

·

Stayed 1 night

Spacious rooms (considering the price point and location). Clean and comfortable with all necessary amenities. Bath/Shower and standard toilet all very clean. Very helpful and welcoming staff making check-in a breeze. Was able to drop off luggage early as we ventured out to Hakata for more food and shopping. The hotel was just around the corner from Hakata Station taxi stand so made it very convenient for us as we left at 6am to start heading over to the airport. Smooth self-check out process at the machines (it takes your room keys back and makes sure no outstanding charges). There was a vending machine, microwave, and coffee machine in the lobby (we also had a coffee machine in our room, but not all the rooms had one). Will definitely consider this hotel for future stays again!

10

Maricris

May 10, 2025

·

Stayed 4 nights

Very convenient as it is next to Hakata station. Lots of dining and shopping options. Extra plus for the LG styler clothes steamer/sanitizer inside the room. Comfortable bed and pillows.

8

Iva

Mar 26, 2024

·

Stayed 3 nights

Cleanliness can be improved. Constant smell in the bathroom even the fan was always on. No much amenity, very basic

10

Manko

Nov 25, 2025

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Stayed 4 nights

Location is great and the reason I picked this one. Across the street of the Hakata station and Toyota rental. Check in process is the same as every other hotel. Check out is also quick. Room is clean. Microwave you can use at the lobby along with the bar chairs and lounge.

10

Yunz

Nov 27, 2025

·

Stayed 1 night

Great location just next to Hakata Station. Lots of shops and food nearby. Taxi stand is a stone's throw away, or you can try to flag one down just outside on the main road. Room for three is a little cramped due to the third bed being placed right in the centre, but we worked around it for just one night. Each bed could possibly sleep 2 smaller sized people, but if you are bigger built then one person to a bed is necessary. Check in was easy. There is a complimentary hot drinks machine on the ground floor with covered take away paper cups. Overall a good deal.

8

MASAMI

Jan 28, 2024

·

Stayed 1 night

駅近便利でした。よく言うならばエレベーターが少なく乗り降りするのに時間が掛かりました。無理コーヒーの味は満足しました。

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10

Maricris

May 10, 2025

·

Stayed 1 night

Conveniently located next to Hakata Station. Laundry options available.

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Cleanliness

Cleanliness is mixed: while many rooms are tidy, several reviews cite dust, odors or humidity, stained carpets or furniture, mold in bathrooms, and occasional pests.

Related guest reviews

4

Kwok lun

Nov 2, 2024

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Stayed 4 nights

Black dots found on ceiling Cockroach and sliverfish appeared in my room They changed room for me and it’s much clean

8

Tri

Feb 10, 2024

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Stayed 3 nights

This hotel is conveniently located near hakata station and also close to a car rental place. Great base to do your exploring of Fukuoka area. Our moderate healing room was compact but the massage chair is a great perk in the room, albeit the chair is quite worn. I was looking forward for a bath (hotel provided bath salts) but there’s some mould/dirt build up on the bath hardware, so cleanliness can be improved.

6

Jonas

Nov 24, 2025

·

Stayed 1 night

Fräscht och bra med tvättmaskin på hotellet. Små och lite slitna rum

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6

Joan

Nov 28, 2025

·

Stayed 4 nights

The location was great (close to train station, shopping centres and convenience stores) however the room itself smelled like mold. Our room also had molds on the curtain.

4

??

Sep 19, 2023

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Stayed 4 nights

部屋の特に壁がホコリだらけ。空気清浄機のフィルターホコリだらけ。浴槽茶色い汚れあり。

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6

Shari

Nov 16, 2025

·

Stayed 1 night

Great location right next to Hakata Station with tons of dining options within walking distance however the room was really bad. The carpet was dirty and the couch had stains on it. Not what you would expect considering standards that exist in Japan.

4

KUMIKO

Nov 24, 2025

·

Stayed 1 night

お部屋や廊下、隅々のホコリが気になりました。素敵なホテルだから尚更残念…

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6

Nuttasit

Jan 14, 2024

·

Located in a very convenient location. Not clean especially the floor of the room.

10

KUEI JU

Jan 25, 2026

·

Stayed 2 nights

Clean and comfy

4

Lam

Nov 1, 2025

·

Stayed 4 nights

好處 : 地點近火車站 , 職員態度也好, 有禮貌壞處 : 酒店房間不整潔 , 可見有大量舊灰塵 ,走廊充滿霉嗅味, 雖然知道酒店不算是新 , 但這是清潔問題 , 要進行徹底的清潔工程才行啊還有, Book房時不建議連早餐 (自助餐), 不太值得, 很多食物不會補給, 選擇少 , 可到附近地方吃早餐也很多選擇

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Rooms

Rooms are generally compact with some larger options; features like massage chairs, separate bath and toilet, and comfortable beds are appreciated. Expect limited or blocked views and dim lighting in some rooms, and occasional Wi‑Fi or AC issues.

Related guest reviews

10

john

Jun 30, 2025

·

Stayed 1 night

Hotel room was vey clean. Bed was extremely comfortable. Healing room (message chair) was amazing. Perfect location for dining, shopping and transportation options. Perfect place to unwind and rest after a long journey.

8

Glenn

Mar 8, 2024

·

Stayed 2 nights

The hotel is ideally located just outside of Hakata Station, Chikushi exit. There is also a Family Mart convenience store immediately next door. There is also a back entrance to AMU EST (food department store) within Hakata Station and a Yamato Transport within AMU EST for those with shipping needs. There were no views from my room on the 4th floor facing North toward the next building's fire exit which made it difficult to bring some daylight into the room vs. privacy.

8

SUYEON

Nov 7, 2025

·

Stayed 3 nights

객실도 깨끗하고직원도 친절 했으나 뷰가 별로였어요 일부러 한단계 위에 방을 선택 했는데도 창 문 열면 벽이고 외부 통로가 보여서 옷도 편하게 못 갈아 입었어요ㅠㅠ 다음에 갈땐 창문 뷰를 신경 써 달라고 해야겠어요

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8

Jong hun

Oct 21, 2024

·

Stayed 2 nights

위치:좋습니다. 하카타역 바로 앞이에요. 객실:상태는 나쁘지 않은데 좁긴해요.... 일반 더블룸 기준 18제곱미터...좁더군요 그리고 화장하기 힘든 수준의 조명입니다... 어두워요 소음:없었습니다. 수건이나 어메니티 요청이 쉬웠습니다. 그리고 요금 지불할때 숙박세 800엔을 요청하시더라구요. 지금 후쿠오카는 다 내는것 같았습니다.

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10

Alan

Nov 2, 2025

·

Stayed 5 nights

Friendly, couteous and helpful staff..including cleaning staff. Room was roomy and clean with unexpected and wonderful ammenities such as massagers,etc. Loved it. Our first time at a Forza but will definitely include the Forza when visiting Japan again.

10

Yunz

Nov 27, 2025

·

Stayed 1 night

Great location just next to Hakata Station. Lots of shops and food nearby. Taxi stand is a stone's throw away, or you can try to flag one down just outside on the main road. Room for three is a little cramped due to the third bed being placed right in the centre, but we worked around it for just one night. Each bed could possibly sleep 2 smaller sized people, but if you are bigger built then one person to a bed is necessary. Check in was easy. There is a complimentary hot drinks machine on the ground floor with covered take away paper cups. Overall a good deal.

8

Terrie

Nov 4, 2025

·

Stayed 7 nights

This hotel is in an excellent location! However, the room is very small and the window is obscured so there is NO natural light. Maybe if we had a room in a different location there would be more light.

10

SOOHYUN

Jul 13, 2024

·

Stayed 2 nights

위치가 최고입니다 하카타역과 붙어 있어요 3bed 있는 룸 이용했는데 욕실과 화장실이 분리되 있었어요

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6

sangmyo

Dec 5, 2022

·

Stayed 3 nights

wifi가 너무 느려 월드컵을 제대로 볼수가 없었음

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8

Kong Choong

Jun 14, 2025

·

Stayed 5 nights

Overall enjoyed our stay for a few reasons. Very good location - just next to main Hakata Station and close to a lot of shopping. Reasonably quiet rooms. Size of rooms is what you’ll expect from Japanese hotels in cities. Only issue I had was that the aircon and WiFi broke down on the first night. Had to sleep with the window open (thankful that weather was cool) No service recovery by hotel.

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Service

Staff are often friendly, helpful and multilingual, with quick check-in. Some guests experienced rigid or unhelpful responses—especially around luggage storage—and occasional rudeness or poor incident handling.

Related guest reviews

10

SUNGHAP

Sep 5, 2023

·

Stayed 3 nights

직원 친절함에 정말 만족합니다. 한국어 잘하시는 직원 계셔서 체크인 및 문의사항에 바로 응대해주셔서 불편함이 가족여행을 잘보냈습니다 그리고 첫째날 여행중 딸아이 핸드폰을 지하철역에서 분실 하였는데. 호텔 직원께 혹시나 찾을수 있는 방법 없을까 문의했더니 저희가족이 방문했던 역무실에 다 전화해서 결국 핸드폰을 찾았습니다 서툰 한국어로 친절하게 응대해주시고. 본인 일처럼 최선을 다해 도움을 주셔서 감동이었습니다 그 직원분 성함을 알면 호텔측에 감사 인사도 드리고 싶은데 그러지 못했네요 다음에 후쿠오카를 다시가면 꼭 재방문 하겠습니다 감사합니다

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10

Luis

Jan 5, 2025

·

Stayed 6 nights

Hotel Forza Hakataeki Chikushi - Guchi1 is our go to hotel in Fukuoka. It conveniently located next to Hakata Station where you’ll find everything. Buffet breakfast is good and there is unlimited coffee. Rooms are small but not tiny. I was however surprised when we were checking out and the front desk reception told me we could leave our bags which was unusual. Days before a lot of people had left their bags and we were expecting to do the same. I had to insist with the front desk reception saying we are a frequent customer of the hotel and who the reluctantly took our bags for safekeeping, initially insisting we come back for it after 2hours when our flight is still in the evening. The hotel eventually took our bags. One guest hurled bad words at the front desk lady who was insisting that their bags be kept at the train station pay locker. Unusual for a hotel. No reason for initially refusing to keep our bags. Maybe they can revert with a response on why they were refusing to keep the bags.

6

Celia

Sep 26, 2024

·

Stayed 1 night

The staff helping to keep the luggage was rude. We talked to her politely and asked to keep the luggage which is a very common request but she sounds impatient and unhappy. First time having this experience for such simple request

6

Kuan Wei

Jan 18, 2023

·

Stayed 5 nights

Hotel was comfortable and centrally located. Check in was quite rigid and had to be 2pm on the dot. Milk in the coffee machine in the lobby always out even if I went at 10am

6

MEI KUEN

Apr 29, 2024

·

Stayed 4 nights

我們幾個家庭一行12人，很幸運能訂到這間就近博多車站的酒店。6房4晚，可惜遇上酒店前台一位男士經理（？），服務態度全無待客之道。我們沒有日本電話號碼，請酒店前台代致電已選好的餐廳訂枱，但被拒絕。到住宿最後一晚詢問能否存放一兩個行李喼，回覆亦是給決絕地否定。該位酒店僱員不是不懂英語，但面如鐵灰，只是拒絕。到翌日早上我們再詢問一次，因考慮到可能酒店當天行李存放位置存放量或有減少或可容納我們一件半件行李，可惜這位先生仍不動如山，只是維持原判。在我朋友們努力往租車中堆疊12人大大小小的行李喼時，我見前台那位男經理（？）已經不在，見站崗的兩位年輕女職員面有笑容，便上前詢問。這兩位態度溫和，還耐心解釋不能幫忙原因，是我們翌日不再回頭入住，酒店便不予方便，未能通宵儲存行李。如果男經理回覆態度如下屬般溫和說理，我們的入住經驗評分在服務質素一欄就不致大扣分數了。我們當中不少都多次訪日遊玩，從來未遇上這樣的經歷。我自己兩次入住不同但都在博多站附近的酒店，該兩所酒店都讓我們過夜存放行李。我們離開Forza酒店後自駕去了佐賀。佐賀那酒店服務讓我們身心愉快，熱心幫忙打電話到餐廳訂枱。迊訝送車一如日本故有的禮儀。我們明白人情厚薄確有城鄉之別，但作為立於福崗門戶受港人鈡情的其中一所酒店，Hotel Forza如因一個鐵面僱員的表現而失禮人前，是否可以加強培訓或提升管理位置人員，畢竟前線服務面的領袖不是應該比下屬們更有質素？

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10

TUNGYUEH

Dec 15, 2025

·

Stayed 1 night

前台小姐姐待人和善，樂於幫忙解決問題，代收包裹也是幫忙留存非常仔細，服務態度極佳。

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10

jisun

Feb 1, 2024

·

Stayed 2 nights

The staff is friendly. My child needed to go to the hospital and they were able to translate for me. They were quick to respond, so we were able to get him to the hospital safely. Thank you again. I will definitely visit again.

8

Dennis Evaristo C

May 30, 2024

·

Stayed 7 nights

Merits: Property was very close to the Hakata train station. Shopping areas and restaurants were all walking distance. The convenience stores were right outside the hotel. Demerits: What was disappointing was our request for an extra hour to check out was denied despite us staying for 7 nights. We tried to dine in the hotel restaurant and wanted a certain table but we were being forced to take another table that we didn't like. But I would say the plus points outweighed the not so good service.

8

Naoyuki

Mar 31, 2024

·

Stayed 2 nights

受付時のスタッフが最低。部屋にはアメニティがないので受付でいただく仕組みですが何のアナウンスもなし。隣でチェックインしてた方への別のスタッフの説明が聞こえてなかったら何も分からないとこでした。

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10

mario

Aug 13, 2024

·

Stayed 1 night

Absolutely amazing. The staff, the facility, the area are all excellent. Many different dinning options, a minute walk to the train station and plenty of taxis. Staff were very friendly, professional and accomodating. Also assisted with booking a resevation for a long distance transportation and even assisted with luggage. Extrmelly happy. Will be back in two weeks.

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Location

Location is outstanding—steps from Hakata Station with easy access to trains, buses, shopping, dining and taxis. A few guests found the entrance or signage hard to spot, and multiple nearby Forza hotels can cause confusion.

Related guest reviews

10

Jun

Dec 11, 2023

·

Stayed 2 nights

博多駅からすぐで、ビジネスホテル的な中では清潔感があり気に入っています。ただチェックインアウトがタッチパネルということもあり、フロントの応対があっさりしていて素っ気ないのがたまにキズでしょうか。またレストランが禁煙でないこと。浴室で便器前に立った時には背の高い人であればタオル掛けに頭が当たるのも改善していただければ嬉しいです。

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10

SANG HYUB

Jun 14, 2024

·

Stayed 2 nights

하카타역 주변에 포르자호텔이 3개 있습니다. 위치 확인하고 예약하세요. 하카타역에 가장 가까워서 약간 비싼 편입니다.

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10

Glenda

May 16, 2023

·

Stayed 5 nights

Location was excellent. Family Mart next door and another across the street. Lots of restaurants across the street and Hakata train station too. Very convenient

10

Lai Ming Doris

Nov 28, 2025

·

Stayed 4 nights

Excellent Location

8

Luis M

Sep 7, 2025

·

Stayed 4 nights

Hotel Forza Hakata-Eki continues to be our go to hotel in Fukuoka. It’s right across the Hakata station making transport very easy all across Fukuoka. We like taking the bus and the terminal is just a quick walk.

8

Emi

Nov 9, 2024

·

Stayed 1 night

This hotel is very close to Hakata Station. It is located at Chikushiguchi entrance. I highly recommend this if you want stay near by Hakata station.

10

Manko

Nov 25, 2025

·

Stayed 4 nights

Location is great and the reason I picked this one. Across the street of the Hakata station and Toyota rental. Check in process is the same as every other hotel. Check out is also quick. Room is clean. Microwave you can use at the lobby along with the bar chairs and lounge.

10

Yunz

Nov 27, 2025

·

Stayed 1 night

Great location just next to Hakata Station. Lots of shops and food nearby. Taxi stand is a stone's throw away, or you can try to flag one down just outside on the main road. Room for three is a little cramped due to the third bed being placed right in the centre, but we worked around it for just one night. Each bed could possibly sleep 2 smaller sized people, but if you are bigger built then one person to a bed is necessary. Check in was easy. There is a complimentary hot drinks machine on the ground floor with covered take away paper cups. Overall a good deal.

10

john

Jan 22, 2024

·

Stayed 1 night

Very convenient location (next to Hakata station), good price, comfortable bed, friendly staff, clean I have stayed here many times so I know how to enter the hotel building but very difficult to find since (the sign is difficult to find (see)).

10

Maricris

May 10, 2025

·

Stayed 1 night

Conveniently located next to Hakata Station. Laundry options available.

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Dining

Breakfast is commonly praised for taste and variety, though a few found it average, limited or not replenished, and the restaurant can feel busy. Guests also appreciate the free lobby coffee and hot drinks.

Related guest reviews

8

Steven

May 11, 2023

·

Stayed 2 nights

Excellent hotel in a great location, steps away from the Chikushi exit of Hakata Station. Staff was very helpful; breakfasts were great!

10

Roy

Mar 21, 2024

·

Stayed 5 nights

Hotel Forza was a great value. It was clean, and the staff was helpful and polite. The breakfast was excellent, and I found myself using the convenient coffee machine in the lounge many times. The location was outstanding, very close to the train station, convenience stores, and a range of dining options. The room size was not very spacious, but adequate.

10

Wendy

Jun 6, 2024

·

Stayed 4 nights

The hotel was very close to the train station. The breakfast buffet was excellent. Good variety with Japanese and American food.

10

Ann

May 29, 2023

·

Stayed 2 nights

Staff was wonderful. Room was comfortable and clean though a bit small. Best location to walk around or hop on a train. Wish the restaurant was larger to accommodate more people during breakfast. Still, service and location were supreme!

10

Michael

Oct 5, 2024

·

Stayed 2 nights

Just a few minutes walk from Hakata Station with very good breakfast value made this choice a good one

10

Ryan

Sep 19, 2024

·

Stayed 3 nights

Great location offset small rooms. Close to station. Great breakfast.

8

シンジ

Apr 23, 2025

·

Stayed 1 night

朝ごはんが普通に美味しかった。

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8

yumi

Jul 24, 2024

·

Stayed 1 night

駅からとても近く便利でした。湿度が高かったのかベッドが湿った感じがしましたがそれ以外はとてもよく、寝心地も良かったです。朝食バイキングも種類が豊富でおいしくいただきました。

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10

SANGIL

Jan 20, 2023

·

Stayed 1 night

Breakfast excellent

4

Lam

Nov 1, 2025

·

Stayed 4 nights

好處 : 地點近火車站 , 職員態度也好, 有禮貌壞處 : 酒店房間不整潔 , 可見有大量舊灰塵 ,走廊充滿霉嗅味, 雖然知道酒店不算是新 , 但這是清潔問題 , 要進行徹底的清潔工程才行啊還有, Book房時不建議連早餐 (自助餐), 不太值得, 很多食物不會補給, 選擇少 , 可到附近地方吃早餐也很多選擇

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HOTEL FORZA HAKATAEKI CHIKUSHI-GUCHI Ⅰ

Amenities

Property description

Amenities

Dining

Rooms

Location

Guest reviews

Very good

Who stays here?

What guests think

What guests think

Facilities

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Service

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Location

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Internet

HOTEL FORZA HAKATAEKI CHIKUSHI-GUCHI Ⅰ.ec-9g4sk8{display:inline-block;width:var(--layout-spacing-s200);}

Amenities

Property description

Guest reviews

Very good

Who stays here?

What guests think

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HOTEL FORZA HAKATAEKI CHIKUSHI-GUCHI Ⅰ