Nishitetsu Hotel Croom Hakata
Property description
Amenities
Relax at the full-service spa, where you can enjoy massages. Additional features at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
Business amenities
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Limited parking is available onsite.
Dining
You can enjoy a meal at 2F 博多 飛うお serving the guests of Nishitetsu Hotel Croom Hakata, or stop in at the grocery/convenience store. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Rooms
Make yourself at home in one of the 503 air-conditioned rooms featuring refrigerators. Complimentary wired and wireless internet access is available. Bathrooms feature bathtubs or showers, complimentary toiletries, and bidets. Conveniences include safes and desks, and housekeeping is provided on request.
Location
With a stay at Nishitetsu Hotel Croom Hakata, you'll be centrally located in Fukuoka, a short 10-minute walk from Tochoji Temple and 11 minutes by foot from Canal City Hakata. This spa hotel is 1.7 mi (2.7 km) from Marine Messe Fukuoka and 2.7 mi (4.3 km) from Ohori Park.
What's nearby
Hakata Old Town(0.2 miles)
Hakata Sennen-no-Mon Gate(0.2 miles)
Amu Plaza Hakata(0.2 miles)
Jotenji Temple(0.4 miles)
Myorakuji Temple(0.5 miles)
Tochoji Temple(0.5 miles)
Canal City Hakata(0.6 miles)
Hakata Machiya Folk Museum(0.6 miles)
Kawabatadori Shopping Street(0.7 miles)
Hakata Traditional Craft Center(0.7 miles)
Rakusuien Gardens(0.7 miles)
Kushida Shrine(0.7 miles)
Reisen Park(0.9 miles)
Sumiyoshi Shrine(0.9 miles)
Hakata Riverain(0.9 miles)
Fukuoka Airport (FUK)(1.9 miles)
Ariake Saga Airport (HSG)(46.5 miles)
Select dates to continue
From
Guest reviews
Fabulous
Based on 14,721 verified reviews
Who stays here?
Business
32%
Couple
15%
Family
20%
Group
10%
Solo
19%
What guests think
AI-generated summary based on recent guest reviews
Across many reviews, travellers describe Nishitetsu Hotel Croom Hakata as very convenient for Hakata Station and the bus terminal, with a large onsen and sauna that many enjoy after sightseeing, plus useful touches like an attached convenience store.
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What guests think
Across many reviews, travellers describe Nishitetsu Hotel Croom Hakata as very convenient for Hakata Station and the bus terminal, with a large onsen and sauna that many enjoy after sightseeing, plus useful touches like an attached convenience store.
Rooms are compact and sometimes dated; several guests mention train noise in certain rooms and recurring Wi‑Fi slowness or dropouts. Cleanliness feedback is mixed, ranging from very clean to hairs, odors, or stains, while service is generally friendly with a few lapses at check‑in or in the breakfast restaurant. Breakfast is often enjoyed but not universal, and the baths can get crowded at peak times; overall, expect a well‑located, bathing‑focused stay with small rooms and occasional noise or maintenance trade‑offs.
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AI-generated summary based on recent guest reviews
Facilities
The large public bath with sauna is a highlight, though it can be crowded at times. An attached convenience store, coin laundry, and lobby lockers add practicality, while a few guests noted elevator issues.
Related guest reviews
Ryota
Aug 9, 2025
·
Stayed 2 nights
IKUKO
May 29, 2025
·
Stayed 2 nights
yumiko
Oct 24, 2024
·
Stayed 1 night
Manami
Dec 29, 2024
·
Stayed 1 night
Jane
Jan 5, 2026
·
Stayed 1 night
Daisuke
Nov 18, 2023
·
Stayed 1 night
Jennifer
Aug 17, 2024
·
Stayed 2 nights
Uchida
Sep 2, 2025
·
Stayed 2 nights
jeong wook
Jun 26, 2025
·
Stayed 3 nights
Lu
Apr 6, 2023
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Reports vary: many found spaces clean, but recurring comments cite hairs left in bathrooms or towels, bathroom odors, stained or tired carpets, and occasional missed spots.
Related guest reviews
Chienhsi
Nov 16, 2024
·
Stayed 2 nights
M
May 3, 2025
·
Stayed 1 night
Denny
Feb 12, 2026
·
Stayed 1 night
AKARI
Jan 16, 2023
·
Stayed 19,372 nights
ju hui
Feb 18, 2026
·
Stayed 1 night
Shui Ki Suki
Dec 16, 2023
·
Stayed 1 night
Maria Huyen Tran
Jul 19, 2023
·
Stayed 2 nights
Michino
Jul 7, 2025
·
Stayed 1 night
YIYAO
Jan 21, 2026
·
Stayed 4 nights
Shotaro
Aug 23, 2025
·
Stayed 1 night
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AI-generated summary based on recent guest reviews
Rooms
Rooms are small and some feel dated; train noise affects certain rooms. Wi‑Fi is often slow or unstable, beds can be firm, and a few guests reported A/C or fridge issues.
Related guest reviews
SIN MAN
Sep 24, 2025
·
Stayed 3 nights
Ming wai
Nov 27, 2025
·
Stayed 1 night
Kelli
Aug 19, 2025
·
Stayed 5 nights
Akiko
Aug 14, 2025
·
Stayed 3 nights
WAI KIT
May 16, 2025
·
Stayed 4 nights
Sunmin
Aug 22, 2025
·
Stayed 4 nights
Eugene
Apr 7, 2025
·
Stayed 5 nights
Sohyeon
Oct 11, 2023
·
WAI MAN
Feb 9, 2026
·
Stayed 3 nights
Takeshi
Oct 27, 2025
·
Stayed 1 night
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AI-generated summary based on recent guest reviews
Service
Staff are widely described as friendly and helpful, with efficient automated check‑in/out. Some lapses were noted, including limited greetings, no luggage help during a room move, or rude behavior in the breakfast venue.
Related guest reviews
NOBUHIKO
Apr 23, 2023
·
Stayed 4 nights
Euna
Apr 7, 2023
·
Stayed 1 night
Allison
May 6, 2025
·
Stayed 3 nights
Akiko
Aug 14, 2025
·
Stayed 3 nights
Audrone
Nov 19, 2025
·
Stayed 1 night
Tsz Wing
Aug 7, 2025
·
Stayed 4 nights
Kengo
Nov 13, 2024
·
Uchida
Sep 2, 2025
·
Stayed 2 nights
Lori Ann
Oct 10, 2025
·
Stayed 2 nights
Hiroki
Mar 3, 2024
·
Stayed 2 nights
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AI-generated summary based on recent guest reviews
Location
Excellent access next to Hakata Station and the bus terminal, with many shops and dining options nearby. Some guests mention multiple crosswalks and train noise in track‑facing rooms.
Related guest reviews
hiroyuki
Mar 19, 2025
·
Stayed 3 nights
Ting Ting
Aug 21, 2025
·
Stayed 4 nights
Yasuyuki
Jan 31, 2025
·
Stayed 1 night
Bao Nhi
Apr 23, 2025
·
Stayed 2 nights
Tien Tsung
Nov 5, 2024
·
Stayed 2 nights
Ching Ho
Jun 14, 2024
·
Stayed 3 nights
Irene
Oct 4, 2025
·
Stayed 1 night
KA yan
Apr 23, 2025
·
Stayed 4 nights
Yuen Ting Janet
Sep 2, 2023
·
Stayed 1 night
Melvin
Mar 6, 2023
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Breakfast is generally well liked, with Japanese and Western choices (e.g., tai chazuke or negitoro), but some guests found it average and reported service or seating issues.
Related guest reviews
Sung Hoon
Oct 13, 2025
·
Stayed 1 night
Fumie
Feb 20, 2024
·
Stayed 1 night
Akiko
Aug 14, 2025
·
Stayed 3 nights
Chiaki
Apr 2, 2024
·
Stayed 1 night
NAOKO
Oct 2, 2025
·
Stayed 1 night
fumihisa
Aug 14, 2025
·
Stayed 3 nights
Sung Jae
May 1, 2025
·
Stayed 2 nights
IKUKO
Apr 13, 2025
·
Stayed 1 night
corey
Oct 14, 2025
·
Stayed 1 night
Lori Ann
Oct 10, 2025
·
Stayed 2 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Wai Hung Michael
2 weeks ago
·
Stayed 2 nights
IEVA
May 24, 2026
·
Stayed 9 nights
Senga
Apr 13, 2026
·
Stayed 1 night
Shu Hong Thomas
Apr 8, 2026
·
Stayed 1 night
Hing Lung
Apr 7, 2026
·
Stayed 3 nights
Location
With a stay at Nishitetsu Hotel Croom Hakata, you'll be centrally located in Fukuoka, a short 10-minute walk from Tochoji Temple and 11 minutes by foot from Canal City Hakata. This spa hotel is 1.7 mi (2.7 km) from Marine Messe Fukuoka and 2.7 mi (4.3 km) from Ohori Park.
Hakata Old Town(0.2 miles)
Hakata Sennen-no-Mon Gate(0.2 miles)
Amu Plaza Hakata(0.2 miles)
Jotenji Temple(0.4 miles)
Myorakuji Temple(0.5 miles)
Tochoji Temple(0.5 miles)
FAQs about Nishitetsu Hotel Croom Hakata
Limited parking is available onsite, and valet parking is also offered for a fee of JPY 2000 per night.
Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee of approximately JPY 2000 per person.
Check-in is from 3:00 PM to 11:30 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.
The hotel offers step-free entrances and wheelchair-accessible facilities in public areas. Additional accessibility features may include elevators and accessible bathrooms.
The hotel is centrally located in Fukuoka, just a short 10-minute walk from Tochoji Temple and 11 minutes from Canal City Hakata. It is approximately 1.7 miles from Marine Messe Fukuoka and 2.7 miles from Ohori Park.
Up to 2 children aged 5 years old and younger can stay free when occupying the parent or guardian's room using existing bedding.
Have a question?
Instant AI responses are based on hotel information
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a smoke detector, and window guards
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Hot springs access available from 3:00 PM to 1:00 AM.
- Up to 2 children 5 years old and younger stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Contactless check-out is available.
- Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
- Fee for buffet breakfast: approximately JPY 2000 per person
- Valet parking fee: JPY 2000 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Non-Smoking Rooms
Valet Parking
Banquet Facilities
Safe-Deposit Box
General
Restaurant
Non-Smoking Rooms
Sauna
Massage
Spa & Wellness Centre
Vending Machines
Parking
Parking
Valet Parking
Parking (Limited)
Parking Onsite
Services
Banquet Facilities
Safe-Deposit Box
Bicycle Rental
Luggage Storage
Designated Smoking Area
Self Laundry
24-Hour Front Desk