Mangrove Beach Corendon Curacao All-Inclusive Resort, Curio by Hilton

Today was our last day at the hotel, however our stay wasn't pleasant. We stayed at the hotels for 6 nights, from the time we checked in till our last day. We made a call to the front desk regarding the AC not functioning right , maintenance Rep was not available, our mini bar was never refilled the whole time there. Not one manager came out to speak with us. Rep Afrianna was amazing in helping us and Sharon from the Towel Station was amazing also . We weren't impressed with our stay with the hotel.

Pool bar staff terrible and drinks terrible. Food just ok.

Hire more employees to get guests checked in. We had to wait an hour and 20 minutes after the check-in time of 4 PM to get into our room.

The main pool was beautiful , friendly staff and clean rooms

This was the most expensive trip we’ve taken in years and unfortunately the worst resort experience we’ve had. Check-in took two hours with no apology or urgency. From there, the issues continued — AC problems, inconsistent water (at times no shower or flushing toilets), key cards not working, and housekeeping leaving doors unlocked. Linens were not changed, rooms had bugs, and there is no bottled drinking water provided in the rooms. The property itself is not well maintained. Hallways and stairwells were dirty, there were bugs in the elevators, and overall the resort feels neglected. Many “ocean view” rooms do not have an ocean view at all, and cruise ships dock directly in front of the resort blocking what little view there is. Dining was extremely frustrating. Restaurants require reservations but were always “full,” and we secured only one reservation all week. The buffet closes daily from 2:30–7pm, leaving very limited options. One evening guests arrived for dinner at 9pm (during posted hours) and were told the buffet was closing early. For an all-inclusive resort, food access was surprisingly limited. We ended up paying to eat off property multiple times. Service was minimal at best. Drinks at the buffet are self-serve, tables often needed to be cleaned by guests, front desk calls go unanswered, and staff were generally unfriendly and unhelpful. Adults-only areas were not enforced. For the price paid, the lack of service, maintenance, & hospitality was unacceptable