Mercure Hotel Brussels Centre Midi

The stay was nice, but not without a few issues. Check in was easy and the staff was pleasant. Our hand soap in the bathroom was empty and they do not offer face cloths/wash cloths. There is a bar but reception is responsible for it and does not have any mixers. If you want a rum and Coke you buy the rum and the Coke comes separately, so mixed cocktails don't exist. The hot tub was great, and the property itself is well maintained. Our air conditioner worked fairly well but not great. The tub was slooooowwww to fill but the hot water was excellent. The bed was comfortable. The location is convenient to the Midi train, but is not super close to the main tourist areas of Brussels. We didn't have problems getting taxis or Ubers, but there is construction going on in front of the hotel so we had to walk a little ways to catch them. The area is highly mixed nationality and we were told it was safe, just look out for pick pockets. We didn't have any issues as we walked around.

Nice place Neat clean straight forward. Outside construction a bit of an eye sore.

Good location

Nice hotel but lots of construction around it

Very bad hotel experience and would not recommend. Hotel rooms are not well insulated and you can hear all the noise from corridors, lifts, other guest rooms and street. Staff very unhelpful, got waken up at 2:30am by a couple entering my room while I was asleep. Reception give them my room to check in! It was shocked when I woke up in the middle of the night. Reception staff didn’t acknowledge the mistake or apologies when I mention it the next day. Only good part is proximity to the train station but area around is not very safe.