Name: Big Apple Hotel
Address: Queens Dr, Montego Bay, Jamaica, Montego Bay, Saint James, Jamaica
Rating: 6.13

Guest reviews

6.1

Pleasant

Based on 95 verified reviews

What guests think

AI-generated summary based on recent guest reviews

Reviews of Big Apple Hotel describe a very mixed stay, with many guests reporting dirty, run-down rooms, broken fixtures, unreliable Wi-Fi and hot water, late-night noise, and no on-site dining, while others praise the hillside views and kind staff.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Rosemarie

Mar 2, 2026

·

Stayed 7 nights

Considering the island has just been badly impacted by Melissa, My stay at the Big Apple was enjoyable. Staff are friendly and accommodating. The views are out of this world beautiful.

8

Deon

Feb 18, 2026

·

Stayed 4 nights

Staff was great 👍 go the extra mile to ensure stay was as smooth as possible. Room needs some improvement but understandable as the storn was a terrible disaster to the island and its infrastructure and people. Great location and yes they have WiFi. Overall was good 👍

4

Winston

Feb 3, 2026

·

Stayed 4 nights

Staff was helpful and accommodating but Rooms are in desperate need of repairs.

2

Dalisa

Feb 1, 2026

·

Stayed 5 nights

Wasn’t able to make my trip due to breaking both my last a day before the trip . I notified the hotel multiple times and after no response or refund . Customer service is not the best .

2

Jian

Jan 21, 2026

·

Stayed 1 night

Nothing like what I saw on the net .

Queens Dr, Montego Bay, Jamaica

Location

With a stay at Big Apple Hotel in Montego Bay, you'll be within a 15-minute drive of Doctor's Cave Beach and Montego Bay Convention Centre. This hotel is 7.7 mi (12.4 km) from Rose Hall Great House and 1.1 mi (1.7 km) from Dead End Beach.

Dead End Beach(1.1 miles)

Doctor's Cave Beach(1.2 miles)

Fort Montego(1.5 miles)

Fort Montego Craft Market(1.5 miles)

Walter Fletcher Beach(1.6 miles)

Harmony Beach Park(1.8 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 06:00 to 05:30

Before 12:30

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Free self-parking is available on-site.

Cooked-to-order breakfasts are available daily from 8:30 AM to 10:30 AM for a fee of approximately USD 10 for adults and children.

Check-in is from 6:00 AM to 5:30 PM, and check-out is at 12:30 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

The hotel is located a 2-minute drive from Doctor's Cave Beach and 7 minutes from Montego Bay Cruise Ship Terminal. It is also 7.7 mi (12.4 km) from Rose Hall Great House and 1.1 mi (1.7 km) from Dead End Beach.

Yes, the hotel features an outdoor pool. Operational hours are not specified, and seasonal availability may apply.

Children are welcome at the property, and kids can stay for free up to a certain age, although specific age limits are not provided.

The property offers rollaway beds for a fee of USD 35 per day, and advance request or confirmation is required. Information regarding cribs is not specified.

Big Apple Hotel

Amenities

Property description