Garden Residents Uttara - Lake View

Vacation tour excellent service most of site room service stuff

They arrived late. i called them several times but i was waiting like 1and half hour.

এই হোটেলে থাকা ছিল আমার জীবনের সবচেয়ে খারাপ অভিজ্ঞতা। ২০ দিন আগে বুকিং থাকা সত্ত্বেও লবিতে ২৭ মিনিট বসিয়ে রাখে, আর বড় বড় মশা আমাদের “অতিথেয়তা” করেছিল। রুমে গিয়ে দেখি তীব্র বাজে গন্ধ ঢাকতে কড়া পারফিউম ব্যবহার করা হয়েছে। রুমভর্তি মশা আর বেডে ছোট–বড়–মাঝারি তেলাপোকা দেখে রাতে ঘুমই নষ্ট হয়ে যায়। আমার ছোট ছেলে ভয়ে চিৎকার করছিল, আর কর্তৃপক্ষকে জানালে তারা বলে—আমি যাওয়ার পর ঠিক করবে। My stay at this hotel was the worst experience I’ve ever had in any hotel in my life. Despite having a reservation made 20 days in advance, we were kept waiting in the lobby for 27 minutes after arriving. During those 27 minutes, we were “hosted” by large, aggressive mosquitoes. 😭 Eventually, they gave us a room. To cover up the bad odor in the room, they had used an extremely strong perfume, which we only realized later. The room was filled with countless mosquitoes, and seeing small, medium, and large cockroaches on the bed completely ruined our night’s sleep. My young son was screaming in fear, and when we notified the management, they said they would fix it after we left.

Excellent and wonderful time

The. Reception and staff are very friendly and helpful. They are exceptional in providing services. The hotel is located close to the airport which is very convenient for the travellers. The free shuttle to the airport is a great relief. The restaurant is also great.