Aloft by Marriott Liverpool

Only used room. No breakfast or bar used

We had a great experience here. Very clean and spacious. Staff were great. Fantastic location for us,close to all the entertainment areas etc.Breatfast was great with plenty of choice, and the bar was great for a last couple of drinks before bed !!

Great place to stay , for a great day in Liverpool....

I would never stay at aloft ever again for one reason. I had booked my husband and I to stay on Sunday, 3 May due to a football game we had booked. The date of the game got changed and I needed to change the date one day earlier to the Saturday. I completely understand that I had booked a non changeable non-refundable night but the staff refused to help us with this. Everywhere else we have booked assisted us & we’re absolutely amazing! I fully paid again to stay the Saturday night. I asked to check in one hour earlier ( considering I had fully paid for two nights and we’re only there one night) this was not able to be done for us. We finally checked in after 4 pm & got given somebody else’s room! When we walked in there was a suit open suitcase on the floor. We have stayed in so many other hotels where the staff have gone above and beyond to assist us and unfortunately this did not happen at aloft. It was very disappointing considering the amount of money we had spent.

Was plonked in a dark basment room with no view. Above underground rail and next to exit door. Continuous noise all night. Needless to say i will avoid staying here again.