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Guest reviews
6.5
Pleasant
Based on 28 verified reviews
Facilities
7.5
Cleanliness
6.5
Rooms
7
Service
8.5
Location
7
Dining
7
2
GANG
24 Oct 2025
·
Stayed 1 night
The room was very small. The bathroom floor was one step higher than the room, which could be dangerous when one gets up at night to use it due to poor lighting and sleepiness. However, these are all minor issues comparing with what we encountered upon check-in at the front desk. We were told that while Expedia informed the hotel of my reservation, it didn't send the payment to the hotel, so I had to pay to the hotel. I made a credit card payment as demanded, and recieved only a credit card receipt but no hotel receipt stating the purpose of the charge. Later on, after multiple inquires about the double payments, the hotel conceded that their receptionist had made a mistake and the payment "was cancelled". After more than 10 days, the payment is still on my credit card account and further inquiries from me received no response from the hotel.
The room was very small. The bathroom floor was one step higher than the room, which could be dangerous when one gets up at night to use it due to poor lighting and sleepiness. However, these are all minor issues comparing with what we encountered upon check-in at the front desk. We were told that while Expedia informed the hotel of my reservation, it didn't send the payment to the hotel, so I had to pay to the hotel. I made a credit card payment as demanded, and recieved only a credit card receipt but no hotel receipt stating the purpose of the charge. Later on, after multiple inquires about the double payments, the hotel conceded that their receptionist had made a mistake and the payment "was cancelled". After more than 10 days, the payment is still on my credit card account and further inquiries from me received no response from the hotel.
6
Sylvia
2 Feb 2026
·
Stayed 1 night
Das Personal war freundlich. Das Zimmer war mehr oder weniger sauber, allerdings sehr, sehr kalt und feucht. Man sollte mal über eine Heizung oder Ähnliches nachdenken
Das Personal war freundlich. Das Zimmer war mehr oder weniger sauber, allerdings sehr, sehr kalt und feucht. Man sollte mal über eine Heizung oder Ähnliches nachdenken
8
Juan Carlos
17 Nov 2025
·
Stayed 2 nights
Un hotelito muy bien ubicado con personal super amable y muy limpio. No tiene elevador y es de 4 niveles. Centro comercial a solo pasos.
Un hotelito muy bien ubicado con personal super amable y muy limpio. No tiene elevador y es de 4 niveles. Centro comercial a solo pasos.
6
Selvin
14 Apr 2025
·
Stayed 2 nights
Es promedio
Es promedio
1a Calle 325 2 Calle 3-61 Zona 1, Cobán, Guatemala
Location
With a stay at Los Faroles in Cobán, you'll be within a 5-minute walk of Plaza del Parque and La Paz Central Park. This hotel is 0.5 mi (0.8 km) from Ermita de Santo Domingo de Guzmán and 0.6 mi (0.9 km) from Las Victorias National Park.
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