Renaissance Montreal Downtown Hotel

If something goes wrong don’t expect management to do anything to help. Water line broke, black dirty water coming out of the faucets and none of the hotel guests were advised of the situation. Wife fell ill and birthday surprise was ruined and hotel gave us “hush up bonus points that doesn’t cover anything.

Great room, very helpful and friendly staff. Restaurant was beyond expectations. Would definitely return.

We were disappointed that our room, in a very quiet hotel was in such a loud street area of the hotel. We are aware that by booking through a third party we are not entitled to a premium placed roof. The hotel was not close to full, so a higher room, quieter room would have cost the hotel nothing.

Outstanding stay; friendly staff who helped us find spots to eat and visit; room was fantastic, clean and spacious. Overall: excellent, will stay here again.

Great property overall. Suite was quite dark; wouldn’t hurt to put in more light fixtures! Also, the gym decoration and equipment are aweful and of poor taste.