HOTEL SOLTANE

I had a very disappointing experience at this hotel. First of all, the location is poor and not convenient at all. The parking area had a strong unpleasant smell, which made it even more uncomfortable upon arrival. But the worst part was the check-in process. Despite having a valid international ID, the staff refused to let me, my wife, and our baby stay because we didn’t have an Algerian ID. This policy was never mentioned during booking, and the way it was handled was unprofessional and frustrating. I explained our situation, but they showed no flexibility or understanding. For travelers — especially families — I do not recommend this hotel. Poor service, bad facilities, and a very unfriendly approach.

The pool wasn't open, the staff were very kind and cordial with me but the front desk was very rude to my wife and also refused to give the proper room after having an issue. this issue was not corrected until the following day and the room rates are almost 30$ apart. Cleaning staff was fantastic, and all but one of the restaurant staff were very pleasant. some of the amenities were not properly functioning

Sejour agreable, chambre propre, personnel agreable, serviable, souriant. Restauration superbe, choix tres variés. Fortement recommandé. A proximité d'Alger centre.

Formidable