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Guest reviews
9.7
Exceptional
Based on 584 verified reviews
Facilities
10
Cleanliness
10
Service
9.8
10
Daniel Diep
31 Oct 2025
·
Stayed 4 nights
The room was spotless and quiet. The bed was comfortable. The staff were professional and attentive. We couldn’t ask for more but thank you for the excellent service. Kudo to Mr. Roy and Royota.
The room was spotless and quiet. The bed was comfortable. The staff were professional and attentive. We couldn’t ask for more but thank you for the excellent service. Kudo to Mr. Roy and Royota.
10
Mary
26 Nov 2024
·
Stayed 5 nights
We had a lovely stay. Mr. Ryo went above and beyond to welcome us and help us procure dinner reservations for our large family group. Our room was well appointed, attractive, and comfortable. The bathroom was like a spa! A fifteen minute walk in various directions got us to exciting markets, or the train station, or high-end shops. Loved our stay at Hotel Muso.
We had a lovely stay. Mr. Ryo went above and beyond to welcome us and help us procure dinner reservations for our large family group. Our room was well appointed, attractive, and comfortable. The bathroom was like a spa! A fifteen minute walk in various directions got us to exciting markets, or the train station, or high-end shops. Loved our stay at Hotel Muso.
10
Wu
15 Jun 2024
·
Stayed 4 nights
Very good
Very good
10
Yao
5 Jul 2023
·
Traveled around the world stayed in many top rated hotels and this is one of the best experience. Clean, tech savvy, good english, proximity to good food, quiet, and extremely nice staff - took me and showed me how to make wish in Shrine; help booked restaurant and help make carter request in Japanese. Very moved and hope this place prosper and maintain the quality.
Traveled around the world stayed in many top rated hotels and this is one of the best experience. Clean, tech savvy, good english, proximity to good food, quiet, and extremely nice staff - took me and showed me how to make wish in Shrine; help booked restaurant and help make carter request in Japanese. Very moved and hope this place prosper and maintain the quality.
10
Robyn
12 Jun 2023
·
Everything about this hotel is exceptional - design, room, location, staff, breakfast. On checkin, our bags were carried to the room and staff took time to explain room logistics such as lights, temperature controls, coffee maker, etc. The deluxe room is very large with kitchen and sitting area and its obvious how much thoughtful care was taken in its design for guests. Most comfortable bed Ive ever had in Japan which is notorious for super hard mattresses. A simple and delicious breakfast is included and is delivered to your room starting at 9am. We received excellent recommendations for nearby restaurants - places that are known by the locals. A 7-11 is next door and a laundromat nearby. Highly recommend this hotel!
Everything about this hotel is exceptional - design, room, location, staff, breakfast. On checkin, our bags were carried to the room and staff took time to explain room logistics such as lights, temperature controls, coffee maker, etc. The deluxe room is very large with kitchen and sitting area and its obvious how much thoughtful care was taken in its design for guests. Most comfortable bed Ive ever had in Japan which is notorious for super hard mattresses. A simple and delicious breakfast is included and is delivered to your room starting at 9am. We received excellent recommendations for nearby restaurants - places that are known by the locals. A 7-11 is next door and a laundromat nearby. Highly recommend this hotel!
Shimogyo-ku Ishifudonocho 678, Karasuma, Kyoto, Kyoto (and vicinity), Japan
Location
With a stay at Hotel Muso, you'll be centrally located in Kyoto, just a 4-minute walk from Kawaramachi Street and 7 minutes by foot from Shijo Street. This hotel is 0.4 mi (0.7 km) from Nishiki Market and 0.6 mi (0.9 km) from Pontocho Alley.
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