I don’t know how this property had a rating of 8 at the time I booked. Dead bugs all over the floor, stained sheets, WiFi didn’t work (connected but didn’t work), horrible people check-in process (15 people in line with one “securty guard” doing check in). The security guard was angry before you even approached her. She was this way with me and the dozens of others she interacted with while I was waiting to check in. You walk into a lobby with security monitors all over the front desk which actually gives an impression of an unsafe environment. I messaged vrbo, the host, and called within 10 minutes of check in about how dirty things were and have gotten no response from anyone. Please believe the other bad reviews. This place is awful. We left the property within 20 minutes and stayed elsewhere, with no refund, which made for a very stressful day.
I don’t know how this property had a rating of 8 at the time I booked. Dead bugs all over the floor, stained sheets, WiFi didn’t work (connected but didn’t work), horrible people check-in process (15 people in line with one “securty guard” doing check in). The security guard was angry before you even approached her. She was this way with me and the dozens of others she interacted with while I was waiting to check in. You walk into a lobby with security monitors all over the front desk which actually gives an impression of an unsafe environment. I messaged vrbo, the host, and called within 10 minutes of check in about how dirty things were and have gotten no response from anyone. Please believe the other bad reviews. This place is awful. We left the property within 20 minutes and stayed elsewhere, with no refund, which made for a very stressful day.