Ultra Modern Chalet | Golf | Lake Access

The kitchen was well equipped. The bathroom showers have great water pressure and are nice. The air conditioning was good enough to cool the entire house. The sliding glass doors to the back deck needs a lock. The grass in the front needs to be cut for maintenance (ticks). Love the living area and television (both are large). There is enough seating for eight people in the living room and dining area (we had 6). The beds were neatly made upon arrival, but there were stains on the bedding. A new comforter and pillow cases would be sufficient. The overall rating is good A deep cleaning would have made my review excellent.

I recently stayed at a property in the Poconos that, while beautiful, was poorly maintained and left much to be desired. Upon arrival, I immediately noticed several issues: the sliding door did not lock, a stove knob was broken, and the linens were not clean. To make matters worse, snow and ice were not removed from the property, making it difficult and even unsafe to get around.I reached out to the owner to report these concerns, expecting at least an attempt to resolve them. Unfortunately, nothing was addressed during my stay. When I later requested a partial refund due to the unresolved issues, I was completely ignored.While the location and property itself had great potential, the lack of proper upkeep and customer service made this stay frustrating and disappointing. I would not recommend staying here unless management makes significant improvements in maintenance and communication.

The house was beautiful however there is a few things they need to improve, the internet wasn’t working, some of the bedsheets were dirty, the back deck was super dirty and we couldn’t use the barbecue grill because there was no gas

3 generation of our family, total of 12 people ranging in age from 1 years old to 65 stayed in the house for a week, and everyone had a great time. The house is VERY clean, well equipped, and has a lot of extras, from children games to kitchen supplies that made the stay very comfortable. The bedrooms are large and comfortable. We enjoyed the hot tub, small but comfortable sauna, pool table, huge deck, and the fire pit. The host is very responsive, and replied withing minutes to several emails that I send. We would gladly rent this place again.

Everything was as advertised, the property as a whole was neat and very clean, the proximity to Kalahari and camelback water parks was perfect, The pool at the community center was amazing and the food excellent. Great weekend for the 6 grandkids and families. The only thing that I would mention is the center island should be stabilized in the kitchen. If anyone leaned on the island it would roll left or right . I had an issue with bringing our garbage to the compactor location because they were closed the day i was leaving. After telling Cindy this she waived the $10.00 fee per bag ,and let us leave the bags in the garbage can outside. (First time for this in any Verbo rental i have done). Usually is included in the rental price. Overall a great weekend at a perfect location Thanks Cindy