This was the worst experience we’ve ever had with a rental. First, communication with the host was not handled directly through Expedia, but through Vrbo, which wasn’t clearly mentioned. The condo was advertised on Expedia as accommodating 14 people, so we expected a spacious place. We were only four, which should have been more than enough space. However, just days before our arrival, we were informed of an error—the condo was actually meant for no more than three guests! By then, it was too late to cancel without a penalty. This left us in an uncomfortable situation, with inadequate sleeping arrangements. The condo, in reality, only suited two people comfortably and had no sofa bed. The host gave us an air mattress, which didn’t work, forcing us to sleep on the floor. Our arrival was equally disappointing. Despite confirming our check-in time several times in advance, the condo was not ready when we arrived around 3:15 pm (even though check-in was at 3). We had to wait with all our luggage as the host finished cleaning, which was extremely frustrating. To top it all off, the listing claimed that parking was included, with no mention of extra fees. On arrival, we were told there was no parking, and we’d have to park on the street. Then, the host tried to charge us extra for parking, which was never disclosed in the description. If you’re considering this listing, think twice to avoid a ruined vacation. This place is not recommended at all.
This was the worst experience we’ve ever had with a rental. First, communication with the host was not handled directly through Expedia, but through Vrbo, which wasn’t clearly mentioned. The condo was advertised on Expedia as accommodating 14 people, so we expected a spacious place. We were only four, which should have been more than enough space. However, just days before our arrival, we were informed of an error—the condo was actually meant for no more than three guests! By then, it was too late to cancel without a penalty. This left us in an uncomfortable situation, with inadequate sleeping arrangements. The condo, in reality, only suited two people comfortably and had no sofa bed. The host gave us an air mattress, which didn’t work, forcing us to sleep on the floor. Our arrival was equally disappointing. Despite confirming our check-in time several times in advance, the condo was not ready when we arrived around 3:15 pm (even though check-in was at 3). We had to wait with all our luggage as the host finished cleaning, which was extremely frustrating. To top it all off, the listing claimed that parking was included, with no mention of extra fees. On arrival, we were told there was no parking, and we’d have to park on the street. Then, the host tried to charge us extra for parking, which was never disclosed in the description. If you’re considering this listing, think twice to avoid a ruined vacation. This place is not recommended at all.