Hotel Berner
Property description
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features an outdoor pool and a sauna. Additional amenities at this Beaux Arts hotel in...
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Guest reviews
9.6
Exceptional
Based on 53 verified reviews
Facilities
9.1
Cleanliness
9.6
Rooms
9.6
Service
9.7
Location
9.8
Dining
9.8
Who stays here?
Couple
59%
Family
29%
Group
10%
10
Maribel
Jan 7, 2026
·
Stayed 4 nights
The staff wa was very welcoming. They went above and beyond to make you feel at home and accommodate your needs. The rooms were exceptionally clean. Great location. Located in between ski lifts and center of town.
The staff wa was very welcoming. They went above and beyond to make you feel at home and accommodate your needs. The rooms were exceptionally clean. Great location. Located in between ski lifts and center of town.
10
Regina
Sep 1, 2024
·
Stayed 1 night
Quiet and safe. Staff is supper.
Quiet and safe. Staff is supper.
6
Diana
Sep 5, 2023
·
Stayed 2 nights
We recently stayed at this hotel for 2 nights. When you enter , the lobby area is nice . And that’s about it. The room we stayed in was dated and the carpet was full of stains. In a 4 star hotel the standards for cleanliness should be higher. We had the most unpleasant experience for 2 days at breakfast. We walked in the restaurant and waited to be seated. The majority of tables were nicely done . The hostess had a hard time locating our name on the guests lists and when she was able to confirm we had the breakfast included in our stay she led us to a table that needed to be done. Ok, no big deal we thought. It’s the 1st day and they were not prepared for us. But unfortunately this happened again on the 2nd day. No table ready for us! We felt treated like 2nd class citizens. We are well travelled and this is by far one of the most disappointing stay we ever had. Not a single time we heard an apology.
We recently stayed at this hotel for 2 nights. When you enter , the lobby area is nice . And that’s about it. The room we stayed in was dated and the carpet was full of stains. In a 4 star hotel the standards for cleanliness should be higher. We had the most unpleasant experience for 2 days at breakfast. We walked in the restaurant and waited to be seated. The majority of tables were nicely done . The hostess had a hard time locating our name on the guests lists and when she was able to confirm we had the breakfast included in our stay she led us to a table that needed to be done. Ok, no big deal we thought. It’s the 1st day and they were not prepared for us. But unfortunately this happened again on the 2nd day. No table ready for us! We felt treated like 2nd class citizens. We are well travelled and this is by far one of the most disappointing stay we ever had. Not a single time we heard an apology.
4
Miguel
Aug 30, 2022
·
Stayed 1 night
The bed was not made, no sheets. When I realized the problem it was too late and had no assistance.
The bed was not made, no sheets. When I realized the problem it was too late and had no assistance.
Nikolaus-Gassner-Promenade 1, Zell am See, Salzburg State, Austria
Location
A stay at Hotel Berner Zell am See places you in the heart of Zell am See, steps from Ebenberg Ski Lift and City Xpress Ski Lift. This golf hotel is 0.3 mi (0.5 km) from Lake Zell and 0.5 mi (0.8 km) from Vogtturm City Museum.
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