Name: Marsham Court Hotel
Address: Russell Cotes Road, East Cliff, Bournemouth City Centre, Bournemouth, England, United Kingdom, Bournemouth, Bournemouth, Christchurch and Poole, GB
Price range: US$93–US$261 per night
Rating: 7.97

What guests think

At Marsham Court Hotel, reviewers widely praise the friendly staff, walkable location near the beach and pier, and the heated outdoor pool, while noting dated areas, warm rooms without air conditioning, and a noticeable daily parking charge.

Room quality varies from spacious sea-view options to smaller or basic spaces, with occasional maintenance issues like squeaky beds and weak showers. Cleanliness is generally fine but inconsistent, with reports ranging from very clean rooms to dusty areas, stained towels, and, rarely, pool upkeep concerns. Food gets mixed feedback: many enjoy breakfast and bar meals, but some find limited menus, add-on costs, or service inconsistencies. Overall, it delivers a classic seaside stay with trade-offs to consider.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Heated outdoor pool and terrace are standout features, and the bar areas are appreciated. Onsite parking is paid and seen as pricey, lifts can be small or slow, and dog-friendly amenities, EV charging, and a sensory room are noted.

Related guest reviews

8

SAORI

7 Aug 2023

·

Stayed 2 nights

Heated swimming pool was great. Our 10 years old daughter was mostly in the pool while we’re there. Some of interior could be upgraded. Car park charge is £15 per night, which we thought expensive for the residents.

10

Dhawal

8 Sept 2023

·

Stayed 1 night

Our stay was quite good. All staff members were very cordial and helpful. My daughter had enjoyed her stay in the swimming pool allot. Location is also quite near to the beach. For those who wants to explore city in public conveyance, i would suggest to take Adult day saver for Breeze Bus Services in 5 pounds and njoy the ride in open bus. It's stand is just outside hotel. Overall we had a great time staying at the hotel.

10

Helen

25 Aug 2024

·

Stayed 1 night

Marsham Court is a lovely hotel. Outdoor heated pool with lots of sun loungers, a pool bar and in a sun trap felt like we were abroad! Staff friendly and helpful too. Lovely bar area, very clean room ( I stayed in 217). Lovely terrace out the front. Very close to the sea and town. A lovely hotel!

8

Gary

30 May 2024

·

Stayed 1 night

Great pool. Expensive parking. Mattress not great. Corridors very dated and grubby. Needs a new shower head and new mattress. I guess it has it's coach trip clientelle most of the time, needs investment internally and externally. Again though the terrace and pool were great!

8

Charles

20 Jan 2025

·

Stayed 1 night

Good. Minor issues were : shower not very strong. Add ons. Like car parking and Wi-Fi and breakfast - Should be shown in website booking!! One lift was very small!

10

M.A.

13 Jul 2025

·

Stayed 1 night

Beautifully located, book a room with oceanview, it’s the best. Outdoor pool gorgeous. Great breakfast. Close to the beach Got a doggy package with a bed, towel, blanket, toys, cookies, bowl, placemat …. So cool

10

Quentin

23 May 2025

·

Stayed 3 nights

Nice room and bed, nice heated swimming pool and EV charging station in the car park

6

Ben

3 Aug 2025

·

Stayed 2 nights

Service and staff very good. Room and bathroom very small but ok for just a couple of nights. Parking of £15 a day is excessive when it allows free parking for people useing the hotel facility that arent staying. Should really be free for guests and charged for non guests. Thebparking would be the main factor on if we were to stay again.

10

Katrina

30 Aug 2025

·

Stayed 2 nights

Lovely stay! Amazing staff, all extremely friendly and helpful. Pool was lovely and heated. The room a little dated but was really comfortable. Great little walk to the beach and pier.

10

William

27 Jul 2023

·

Stayed 1 night

At first I thought this place was shabby But when I realised more than 50% of residents were visually impaired and were treated beautifully it explained why appearances were less important They even had a sensory room

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Cleanliness

Cleanliness is mixed: many guests found rooms very clean, but others reported dusty areas, stained towels, mould or grubby corridors, and occasional pool hygiene issues.

Related guest reviews

6

Fouzia

27 Aug 2025

·

Stayed 3 nights

The property has a good view over the sea. Close to the beach and amenities. Stuff were nice and helpful. On the other hand there was no AC inside the room which made the stay difficult especially at night. The windows were stuck and we could not open it fully. For the cleanliness i was expecting more from a 4 star hotel. The towels sometimes were stained and the carpet is too old. Overall it was okay but too expensive for what was provided.

6

Tania

17 Aug 2024

·

Stayed 1 night

The hotel is a deteriorated, the pool had green algae growing on the walls inside. The breakfast was average not worth £15 per person.

8

Anne

2 Oct 2025

·

Stayed 6 nights

The room was quite large and the beds comfy, one of them had a bad squeak though. The bathroom was tiny, not good for a 4star hotel. There was no hook behind the door for your clothes and underneath the plug chain, which was wrapped around the tap, was black, it obviously had not been cleaned for ages. The booklets in the room looked as though they had been there for years and were well worn. The staff were very friendly and helpful. We had to ask for a couple of things for the room and they were dealt with immediately. There was no a la carte menu in the dining room, just a 3 course menu with choices for each course and you had to have them all. We ate in the bar where there was a choice of pizzas, burgers and a few others. The food was excellent though. There was a service charge added to every purchase, even though it said that this was optional, we were not asked about it, and it was just added on. I don’t object to a service charge, but I prefer to make my own choice of amount and whether I want to pay one or not. The cost of parking was £15 per day, which was a lot to say that we had already paid for accommodation.

8

Gary

30 May 2024

·

Stayed 1 night

Great pool. Expensive parking. Mattress not great. Corridors very dated and grubby. Needs a new shower head and new mattress. I guess it has it's coach trip clientelle most of the time, needs investment internally and externally. Again though the terrace and pool were great!

10

Sarah

22 Jan 2025

·

Stayed 1 night

It is very clean and quiet also staff are very nice too Will definitely come back😊

10

Katie

31 Aug 2023

·

Stayed 2 nights

We stayed at the Marsham Court for two nights August 23. We had a very welcoming and efficient check in and the initial impression of the hotel was good. The location couldn’t be better, near the town and beach and walkable from the station. Our room was very spacious, set up as twin beds as requested, clean and well equipped. I understand the rooms have been updated and we found ours very comfortable indeed. The pool was exceptionally clean and warm for an outdoor pool, we had a lot of fun. The bar was well run, with a good menu and a lovely acoustic guitar music performance on the night we visited. Overall a great hotel for the price.

2

Ieva

13 Sept 2023

·

Stayed 4 nights

Dated, dusty and hot and uncomfortable. The only benefit was the pool, the room was extremely dusty, the windows couldn’t be opened fully and we couldn’t get an extra fan to make it cooler as the hotel didn’t have anymore. We didn’t have our room cleaned either of the days we stayed due to it being the last room on the floor, even tho we had left for the morning and came back at 1pm for our son to have a nap it still wasn’t cleaned in the first 4h we had given them. The carpet in the room needs a deep clean, radiators were incredibly dusty, we had asked the staff to change our room on 2 days due to the heat and trouble getting to the room (we had double buggy) as it had small corridor with small steps getting to our room, but the biggest issue was the cleaning caddy which was taking up the room on the small corridor with no cleaners in sight, we had to move it on several occasions just to get around to our room. The heat in the room was unbearable even tho we had the fan which was caked in dust upon our arrival and we took upon ourselves to clean it. Overall experience was poor, we left a day early as we couldn’t handle the heat in the room.

4

Michelle

31 Aug 2024

·

Stayed 2 nights

For the price i paid, the rooms was very basic, too kany furnitures, bedding n towels had a oily fishy smell, stair way was old n tired, again had a stuffy smell, bathroom had mould stain marks, dirty n very basic. Food, wasnt nice for price you pay, fish and chips, fish batter was uncooked, breakfast was not worth the price you pay, bacon looked as if it had gone off, cheese/ ham had finished but not replenished, limited fruit selection. Staff looked as if you were annoying them and i felt we couldn't ask them anything.

10

Patricia

28 Feb 2025

·

Stayed 1 night

Amazing stay for an onsite event. Hotel kindly upgraded mine and my friend rooms to doubles from singles. 2 excellent rooms on the 3rd floor. Which were clean, spacious and very comfortable. Will definitely return soon.

10

Nelson

2 Jan 2025

·

Stayed 1 night

The weather was no so good but stay was very nice and the room was fantastic clean and very comfy 5 star 😉👌👌👌

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Rooms

Rooms vary widely: many are spacious or comfortable with sea views and some balconies or fridges, but others feel dated with small bathrooms. Lack of air conditioning can make stays hot in warm weather, with occasional issues like squeaky beds or weak showers.

Related guest reviews

6

Fouzia

27 Aug 2025

·

Stayed 3 nights

The property has a good view over the sea. Close to the beach and amenities. Stuff were nice and helpful. On the other hand there was no AC inside the room which made the stay difficult especially at night. The windows were stuck and we could not open it fully. For the cleanliness i was expecting more from a 4 star hotel. The towels sometimes were stained and the carpet is too old. Overall it was okay but too expensive for what was provided.

8

Anne

2 Oct 2025

·

Stayed 6 nights

The room was quite large and the beds comfy, one of them had a bad squeak though. The bathroom was tiny, not good for a 4star hotel. There was no hook behind the door for your clothes and underneath the plug chain, which was wrapped around the tap, was black, it obviously had not been cleaned for ages. The booklets in the room looked as though they had been there for years and were well worn. The staff were very friendly and helpful. We had to ask for a couple of things for the room and they were dealt with immediately. There was no a la carte menu in the dining room, just a 3 course menu with choices for each course and you had to have them all. We ate in the bar where there was a choice of pizzas, burgers and a few others. The food was excellent though. There was a service charge added to every purchase, even though it said that this was optional, we were not asked about it, and it was just added on. I don’t object to a service charge, but I prefer to make my own choice of amount and whether I want to pay one or not. The cost of parking was £15 per day, which was a lot to say that we had already paid for accommodation.

8

Kyle

10 Aug 2025

·

Stayed 1 night

Only stayed one night with my wife and two kids. We got the room with the balcony seaview. The staff were very friendly, and the heated outdoor pool was a bonus. The hotel interior itself is slightly outdated but some might prefer this. Otherwise pleasant experience.

6

Nathalie

4 Feb 2024

·

Stayed 1 night

Although the hotel is dog friendly, dogs are not allowed in the restaurant for breakfast, which makes no sense. The room remains very warm at night, the pillows are not comfortable and the shower over the bath is outdated.

2

Clarissa

25 Jul 2025

·

Stayed 1 night

The room was to hot. No A/C in the room , only Fan …. They said to park in the parking of the hotel and the parking was £15. Old and dirty room. We Hape pay £250 for One night during the week. Terrible experience

10

Stephen

18 Dec 2024

·

Stayed 2 nights

Had good room nice view overlooking the sea, room had fridge, tea/coffee making, shower over the low bath which made it easier to get in and out, bathroom floor had underfloor heating, large bed and room.

10

Mandy

1 Sept 2025

·

Stayed 3 nights

We upgraded to ‘The Honeymoon Room’ which was a lovely room full of sun overlooking the sea with the addition of a balcony, sun lounger chairs and a table so that we could relax in the sun looking out to sea

4

Stacey

2 Aug 2024

·

Stayed 1 night

The hotel was okay came with my husband and 2 children. very creeky floor boards painfully slow lifts and outdated decor. room size was great but was ridiculously hot only one fan between 4 with one child being over in the corner of the room. I generaly thought i was going to pass out so because of this non of us could sleep so had a terrible night. The pool was good but couldnt get a seat/lounger when we first got there had to wait till about 5-6 o clock but not the hotels thought just saying. So basically paid £206 plus £15 on top for parking to stay in a hotel that was a sweat box and had absoluetly no sleep which ruined the next days plans.

10

Katrina

30 Aug 2025

·

Stayed 2 nights

Lovely stay! Amazing staff, all extremely friendly and helpful. Pool was lovely and heated. The room a little dated but was really comfortable. Great little walk to the beach and pier.

8

Barbara

23 Aug 2024

·

Stayed 1 night

Great location, a 5 minute walk to town, stores and food. But no air conditioners, although we did have a fan and the windows could be opened.

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Service

Staff are frequently praised as friendly, welcoming and helpful across the hotel, with efficient check-in. A minority report slow service, poor communication, or brusque interactions.

Related guest reviews

10

Sarah

16 Apr 2024

·

Stayed 1 night

We stayed in this hotel with two very young children ( 3 and 9 months). The staff were all really welcoming and made us feel really at ease with the children. A particular thank you has to go to the staff in the restaurant doing breakfast who kept my children entertained by making them laugh and smile which enabled us to eat our breakfast ourselves not rushed!

6

Ms Salma

26 Aug 2025

·

Stayed 1 night

The reception staff were very polite and happy to help. Including the gentlemen working by the pool. However, my family were shouted at by the pool to take our take away meal away to the bedrooms. We had been eating for sometime and were happy to eat our food in our rooms, however we did not appreciate the tone and mannerism from one of the reception staff who had told us off. We believe there is a certain way guest should be spoken to especially when we have come on holiday. The individual who spoke to us could have approached us with more respect with a better tone. We all felt like we had just be told off by an head head. Unfortunately due to this interaction we will not be comfortable staying at the Marshall Court Hotel. Otherwise the hotel has a great location near the beach and restaurants.

8

Anne

2 Oct 2025

·

Stayed 6 nights

The room was quite large and the beds comfy, one of them had a bad squeak though. The bathroom was tiny, not good for a 4star hotel. There was no hook behind the door for your clothes and underneath the plug chain, which was wrapped around the tap, was black, it obviously had not been cleaned for ages. The booklets in the room looked as though they had been there for years and were well worn. The staff were very friendly and helpful. We had to ask for a couple of things for the room and they were dealt with immediately. There was no a la carte menu in the dining room, just a 3 course menu with choices for each course and you had to have them all. We ate in the bar where there was a choice of pizzas, burgers and a few others. The food was excellent though. There was a service charge added to every purchase, even though it said that this was optional, we were not asked about it, and it was just added on. I don’t object to a service charge, but I prefer to make my own choice of amount and whether I want to pay one or not. The cost of parking was £15 per day, which was a lot to say that we had already paid for accommodation.

10

Katie

31 Aug 2023

·

Stayed 2 nights

We stayed at the Marsham Court for two nights August 23. We had a very welcoming and efficient check in and the initial impression of the hotel was good. The location couldn’t be better, near the town and beach and walkable from the station. Our room was very spacious, set up as twin beds as requested, clean and well equipped. I understand the rooms have been updated and we found ours very comfortable indeed. The pool was exceptionally clean and warm for an outdoor pool, we had a lot of fun. The bar was well run, with a good menu and a lovely acoustic guitar music performance on the night we visited. Overall a great hotel for the price.

6

rob

7 Jan 2024

·

Stayed 1 night

Some staff very slow, no communication if issues. Spoiled the stay

10

Thomas

22 Jan 2025

·

Stayed 1 night

Lovely stay, great staff. Alysha on the bar very accomodating and friendly. A nice atmosphere in general.

10

Nicole

28 Aug 2023

·

Stayed 1 night

The staff were very welcoming and very friendly, always ready to help, the rooms were clean and the views were amazing would definitely stay again.

10

Vicki

23 Jun 2023

·

Stayed 2 nights

I’ve never met kinder people!! They were so generous and welcoming and helpful. I recommend them so highly!!

4

Emmanuel

17 Jul 2023

·

Stayed 2 nights

Deplorable welcome, no empathy, unworthy of a reputable hotel

10

Sarah

25 Aug 2025

·

Stayed 1 night

Incredible location. Amazingly friendly and helpful staff.

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Location

Widely praised for being within a short walk of the beach, pier and town, with sea views and handy bus links. Some note access involves a downhill walk and the museum opposite can partly block views.

Related guest reviews

10

Dhawal

8 Sept 2023

·

Stayed 1 night

Our stay was quite good. All staff members were very cordial and helpful. My daughter had enjoyed her stay in the swimming pool allot. Location is also quite near to the beach. For those who wants to explore city in public conveyance, i would suggest to take Adult day saver for Breeze Bus Services in 5 pounds and njoy the ride in open bus. It's stand is just outside hotel. Overall we had a great time staying at the hotel.

8

Valerie

11 Sept 2025

·

Stayed 4 nights

Comfortable stay, room a little tired but everything we needed Staff friendly & welcoming Now pay for parking which is new Bar food good Located well- bus route out to sightsee

10

Alida

7 Sept 2025

·

Stayed 2 nights

Staff were lovely and welcoming. Room was basic but exactly as described. Pool area aas nice. Well located with a great view of the beach.

10

Claire

3 Aug 2025

·

Stayed 2 nights

Lovely family room with sea view and comfortable beds. Friendly and helpful staff. Good location - short walk to the pier.

10

Kerrie

30 Aug 2025

·

Stayed 1 night

Walkable area, close to waterfront & museum opposite. Large room. Could have stayed longer

10

Simon

30 Jul 2023

·

Stayed 1 night

Great stay , perfect location

8

Tracy

12 Aug 2023

·

Stayed 2 nights

This is a nice, conveniently located and reasonably priced hotel. Our room was clean and modern, staff are friendly and helpful, and it was lovely to swim in the heated outdoor pool. The beach and resort centre is a short walk down the hill and there’s an interesting little museum right opposite. Would recommend and visit again

8

Sumi

24 Sept 2023

·

Stayed 1 night

The hotel was a little worn out. The ocean view was slightly obstructed by a big museum across from the hotel. Even though the hotel was in front of the ocean, it took about 10-15 min to reach the beach. There is no direct access to the sea. We had to walk a long passage down to the beach.

10

Brian

21 Jun 2024

·

Stayed 2 nights

Good, friendly staff. Very convenient location and just across the road from Russel-Cotes gallery, (which is a MUST SEE experience). Lots of space outside and attractive gardens.

10

Katrina

30 Aug 2025

·

Stayed 2 nights

Lovely stay! Amazing staff, all extremely friendly and helpful. Pool was lovely and heated. The room a little dated but was really comfortable. Great little walk to the beach and pier.

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Dining

Bar food and some breakfasts are enjoyed, but dining is inconsistent: limited menus or add-on costs are noted, and a few reports mention tepid dinners, poor items, or slow/less friendly cafe service.

Related guest reviews

6

Tania

17 Aug 2024

·

Stayed 1 night

The hotel is a deteriorated, the pool had green algae growing on the walls inside. The breakfast was average not worth £15 per person.

10

Sandra

18 Aug 2025

·

Stayed 3 nights

Great hotel, lovely pool, friendly staff. Chose to eat in the retreat instead of restaurant & the food was tasty & reasonable. Hotel within walking distance of Bournemouth restaurants

8

Anne

2 Oct 2025

·

Stayed 6 nights

The room was quite large and the beds comfy, one of them had a bad squeak though. The bathroom was tiny, not good for a 4star hotel. There was no hook behind the door for your clothes and underneath the plug chain, which was wrapped around the tap, was black, it obviously had not been cleaned for ages. The booklets in the room looked as though they had been there for years and were well worn. The staff were very friendly and helpful. We had to ask for a couple of things for the room and they were dealt with immediately. There was no a la carte menu in the dining room, just a 3 course menu with choices for each course and you had to have them all. We ate in the bar where there was a choice of pizzas, burgers and a few others. The food was excellent though. There was a service charge added to every purchase, even though it said that this was optional, we were not asked about it, and it was just added on. I don’t object to a service charge, but I prefer to make my own choice of amount and whether I want to pay one or not. The cost of parking was £15 per day, which was a lot to say that we had already paid for accommodation.

8

Charles

20 Jan 2025

·

Stayed 1 night

Good. Minor issues were : shower not very strong. Add ons. Like car parking and Wi-Fi and breakfast - Should be shown in website booking!! One lift was very small!

4

Michelle

31 Aug 2024

·

Stayed 2 nights

For the price i paid, the rooms was very basic, too kany furnitures, bedding n towels had a oily fishy smell, stair way was old n tired, again had a stuffy smell, bathroom had mould stain marks, dirty n very basic. Food, wasnt nice for price you pay, fish and chips, fish batter was uncooked, breakfast was not worth the price you pay, bacon looked as if it had gone off, cheese/ ham had finished but not replenished, limited fruit selection. Staff looked as if you were annoying them and i felt we couldn't ask them anything.

8

Gary

6 Feb 2023

·

Stayed 2 nights

Paid extra for a sea view room with a balcony. It really enhanced our stay. We felt £15.50 was a little extortionate for a buffet style offering. But the hotel location is amazing, with restaurants just around the corner to get a plated hot breakfast.

6

Paul

10 Oct 2023

·

Stayed 2 nights

The room was nice but expensive. Staff friendly on the desk but in the cafe area less so. The dry croissant with plastic carton of jam and an orange juice was exorbitant at £6.25.

6

Philip

7 Aug 2023

·

Stayed 2 nights

Nice large family room, good clean swimming pool. Friendly staff, however poorly trained, ie it was a struggle to book in and our reservation for dinner was not passed on to the dining room staff and they did not understand the key system. The dinners were tepid and served on cold plates and tastless.

8

Mark

13 Dec 2023

·

Stayed 1 night

We have stayed here before and this trip didn't disappoint. Clean and well appointed room; sea view recommended. The staff are friendly and helpful. Bar food is good. One slight negative is the £15 per night charge for parking. While this is in keeping with the local area, we only found out once the non-refundable booking had been placed. This should be indicated on the listing as it may affect the choice of hotel. Hotels.com please note.

10

Marc

26 Jan 2025

·

Stayed 1 night

Great service and fabulous view from our room. Good choice of breakfast options.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$101
February	US$105
March	US$98
April	US$111
May	US$136
June	US$135
July	US$167
August	US$176
September	US$148
October	US$108
November	US$105
December	US$98

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5 $192
6 $124	7 $146	8 $169	9 $147	10 $146	11 $170	12 $245
13 $147	14 $148	15 $148	16 $148	17 $146	18 $171	19 $261
20 $115	21 $195	22 $168	23 $166	24 $198	25 $173	26 $171
27	28 $136	29 $139	30 $140

Su	Mo	Tu	We	Th	Fr	Sa
				1 $96	2 $122	3 $117
4 $97	5 $98	6 $93	7 $97	8 $97	9	10
11 $97	12 $140	13 $118	14 $120	15 $97	16	17 $122
18 $97	19 $97	20 $96	21 $99	22 $138	23 $121	24 $154
25 $99	26 $99	27 $99	28 $100	29 $99	30 $122	31

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Monthly average prices

About this property

Location

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Good

Who stays here?

What guests think

Property policies

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