Name: Cumberland Hotel - OCEANA COLLECTION
Address: East Overcliffe Drive, Bournemouth City Centre, Bournemouth, England, United Kingdom, Bournemouth, Bournemouth, Christchurch and Poole, United Kingdom
Rating: 7.53

Guest reviews

7.5

Good

Based on 2,512 verified reviews

Who stays here?

Business

12%

Couple

50%

Family

19%

Group

9%

Solo

6%

What guests think

AI-generated summary based on recent guest reviews

At Cumberland Hotel - OCEANA COLLECTION, guests praise the scenic cliff-top location, sea views, outdoor pool and friendly staff, but also note dated rooms and public areas, occasional noise from events or thin walls, and limited parking that often carries fees.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Andy

22 Dec 2025

·

Stayed 1 night

presidential suite was big

10

Tracy

27 Nov 2025

·

Stayed 1 night

Amazing staff who went out of their way to help us with an issue. Friendly and always on hand to help. Huge to praise to Lisa and Ali.

10

Graeme

22 Nov 2025

·

Stayed 1 night

My partner and I had a fantastic stay at the Cumberland. We were in Bournemouth for a concert and this hotel was ideal as it was close to the venue and had a good location overlooking the bay. Our room was comfortable and good value but what really stood out was how good the staff were. Lisa made us feel welcome and gave us some great advice on the facilities and the waiters and managers were friendly and attentive. Breakfast was very nice and we enjoyed the outside and inside pools, as well as the sauna during our short stay.

2

faheem

3 Nov 2025

·

Stayed 3 nights

Old and tied hotel. Desperately in need od renovations,images online do not repesent current condition of the hotel.

6

Angela

23 Sept 2025

·

Stayed 1 night

I booked the hotel for the indoor pool. Sadly the pool is in the hotel next door there were no signs to find it so I had to ask another guest who was also going to use it. It was raining and extremely windy so I wasn’t impressed at having to go outside to get to it. The pool is in a basement & There was a children swimming class being given the instructor was extremely LOUD & it eco to the extent it was uncomfortable The water was COLD and pool roped off so swimming wasn’t pleasant I only stayed in 10 minutes. The changing room didn’t have any bags for my wet swim suit so once the hotel took the towel off me what was I supposed to do my swim suit. My room has the metal extraction running up outside and it was noisy & the smells of food was too much as I couldn’t shut the window as the handle had been locked & no key in the room. The mattress sloped to one side from use of the one side so you find yourself rolling to that side, All 4 pillows were different on the bed. The stair carpet is stuck with tape trying to cover up holes from wear n tear on most floors and some holes not covered at all anyone in heels would need tobe carful. I was on the 3rd floor so saw quite a lot of this.

East Overcliffe Drive, Bournemouth City Centre, Bournemouth, England, United Kingdom

Location

With a stay at The Cumberland Hotel - OCEANA COLLECTION, you'll be centrally located in Bournemouth, a 2-minute drive from Bournemouth International Centre and 14 minutes from New Forest National Park. This beach hotel is 0.4 mi (0.7 km) from Bournemouth Beach and 6.6 mi (10.6 km) from Poole Harbour.

Bournemouth Beach(0.4 Miles)

Russell-Cotes Art Gallery and Museum(0.5 Miles)

Boscombe Beach(0.6 Miles)

Bournemouth Pavillion Theatre(0.7 Miles)

Oceanarium(0.7 Miles)

Bournemouth Lower Gardens(0.8 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Self-parking is available on-site for a fee of GBP 12.00 per night. Limited parking spaces are provided, and reservations are not required.

A buffet breakfast is available for a fee of approximately GBP 15.95 for adults and GBP 7.95 for children. Breakfast is served on weekdays from 7:30 AM to 9:30 AM and on weekends from 8:00 AM to 10:00 AM.

Pets are allowed in specific rooms only, with a maximum fee of GBP 20 per pet, per night. A pet deposit of GBP 50 per stay is also required. Service animals are exempt from fees.

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Late check-out is available for a fee of GBP 20.00, subject to availability.

The property features step-free entrances and wheelchair-accessible facilities in public areas and rooms. Additional details regarding specific accessibility features can be obtained by contacting the property directly.

The property is centrally located in Bournemouth, just a 2-minute drive from Bournemouth International Centre and 0.4 miles (0.7 km) from Bournemouth Beach. It is also 14 minutes from New Forest National Park.

Yes, the property features both indoor and outdoor swimming pools. The outdoor pool is open from 8 AM to 4:30 PM during winter months and is heated from late spring through summer.

Children are allowed at the property. The minimum age for children to stay for free is not specified in the provided information.

Cribs are available for a fee of GBP 6.00 per night. The availability of extra beds is not specified, and advance requests may be required.

Cumberland Hotel - OCEANA COLLECTION

Amenities

Property description

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Guest reviews