Sunset Royal Beach Resort
233 US$
/ noche
Promedio para septiembre
Precios para Sunset Royal Beach Resort
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233 US$
/ noche
Promedio para septiembre
Precios medios mensuales
En Sunset Royal Beach Resort, los precios por noche son de 188 US$ de media en el mes más barato (junio) y de 252 US$ en el mes más caro (agosto), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 237 US$ |
| febrero | 246 US$ |
| marzo | 250 US$ |
| abril | 222 US$ |
| mayo | 217 US$ |
| junio | 188 US$ |
| julio | 194 US$ |
| agosto | 252 US$ |
| septiembre | 233 US$ |
| octubre | 232 US$ |
| noviembre | 228 US$ |
| diciembre | 250 US$ |
E
F
M
A
M
J
J
A
sept · 233 US$
S
O
N
D
Más caro: agosto (aprox. 252 US$)
Más barato: junio (aprox. 188 US$)
Acerca de esta propiedad
All-inclusive resort with outdoor pool, spa services, and three restaurants in Cancun's Hotel Zone.
Ubicación
Sunset Royal Beach Resort - All Inclusive se encuentra en el barrio Zona Hotelera de Cancún, en el distrito de ocio y en la playa. Campo de golf Iberostar Cancún y Terminal de ferry Ultramar de Puerto Juárez son excelentes opciones para los que buscan unas vacaciones activas, pero si prefieres sumergirte en la naturaleza, Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc y Playa Fórum son lo que necesitas. ¿Te apetece disfrutar de un evento especial? Puedes consultar el calendario de Sala para eventos Oasis Arena o Estadio de béisbol Beto Ávila. En las inmediaciones podrás practicar actividades como kayak, submarinismo y esnórquel, así que disfrutarás como nunca en el agua.
Restaurante
Piscina
Ascensor
Servicio de habitaciones
Conserje
Servicio de aparcacoches
Ubicación
Kukulkan Boulevard Km 10, Hotel Zone, Punta Cancún, Avenida Kukulkán, Cancún, Benito Juárez, Estado de Quintana Roo, México
Opciones de habitación
6
Junior Suite Lake View
Detalles de la oferta
Capacidad: 5
Vista al lago/río
18
Habitación Estándar
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
2 Camas Dobles
Vista al marAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
7
Junior Suite Sea View
Detalles de la oferta
Capacidad: 5
Vista al marAire acondicionado
11
Habitación Deluxe (Vista Mar)
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
2 Camas Dobles
Vista al marAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
10
Suite Familiar - Vista Mar
Detalles de la oferta
1 Cama Individual
Vista al marAire acondicionado
Reseñas de los huéspedes sobre Sunset Royal Beach Resort
7.5
Bueno
Basado en 14 comentarios verificados
¿Quién se queda aquí?
Trabajo
0%
Pareja
35%
Familia
45%
Grupo
16%
Solo/a
2%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En Sunset Royal Beach Resort - Todo Incluido, los huéspedes suelen destacar la amabilidad y atención del personal, la limpieza general y su hermosa ubicación frente al mar, con fácil acceso al transporte público y a la vida nocturna a pie, junto con un ambiente generalmente más tranquilo que los grandes megaresorts.
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Opiniones de los huéspedes
En Sunset Royal Beach Resort - Todo Incluido, los huéspedes suelen destacar la amabilidad y atención del personal, la limpieza general y su hermosa ubicación frente al mar, con fácil acceso al transporte público y a la vida nocturna a pie, junto con un ambiente generalmente más tranquilo que los grandes megaresorts.
Las opiniones sobre la comida y la bebida son variadas, con opciones decentes para algunos, pero variedad limitada, bebidas poco fuertes y un servicio lento en los restaurantes que varios huéspedes atribuyen a la falta de personal. Las habitaciones suelen ser espaciosas y con vistas, aunque varias reseñas informan de un ruido considerable procedente del restaurante central y, ocasionalmente, olores a humedad o moho y problemas de mantenimiento. Las instalaciones parecen limitadas para un todo incluido: una piscina pequeña, pocos restaurantes y entretenimiento modesto, aunque la amplia playa de arena y el atento servicio en la playa destacan. Espere una estancia frente al mar más pequeña, con un servicio amable y concesiones en variedad gastronómica, tranquilidad y comodidades.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Resort pequeño con una piscina pequeña, pocos restaurantes y actividades o entretenimiento limitados; varios huéspedes deseaban más. La disposición de la playa y el servicio son un punto fuerte, pero la calidad de la barra es criticada y las bebidas pueden resultar flojas.
Reseñas de huéspedes relacionadas
10
Ana
12 nov 2025
·
Se alojó 4 noches
Nice property, pretty chill. Small pool with only 2 restaurant in the resort. Easy access to public transportation and walkable distance to party zone.
Nice property, pretty chill. Small pool with only 2 restaurant in the resort. Easy access to public transportation and walkable distance to party zone.
6
Kyle
28 ene 2024
·
Se alojó 4 noches
This property needs to improve there entertainment desperately and also buffet options along with bars are terrible. I would not return unfortunately and feel like I wasted money there.
This property needs to improve there entertainment desperately and also buffet options along with bars are terrible. I would not return unfortunately and feel like I wasted money there.
8
Bijo
2 abr 2025
·
Se alojó 5 noches
Friendly staff,beach club,private beach,wide variety of dining options
Friendly staff,beach club,private beach,wide variety of dining options
2
Yun
14 abr 2025
·
Se alojó 2 noches
The worst place to stay if you’re looking for all inclusive resorts. Food are extremely bad and not to mention the liquor are watered down. Daily activities are not a thing for me and everything else is just the worst place to stay at.
The worst place to stay if you’re looking for all inclusive resorts. Food are extremely bad and not to mention the liquor are watered down. Daily activities are not a thing for me and everything else is just the worst place to stay at.
10
Lisa
3 mar 2025
·
Se alojó 7 noches
Staff is wonderful and very helpful! Loved Ahmed our concierge with the huge smile every time we saw him. Rooms nice ,good variety of food. Great entertaining shows and activities. Only improvement i would suggest are cushions for the beach chairs which became uncomfortable after spending all day on the beach
Staff is wonderful and very helpful! Loved Ahmed our concierge with the huge smile every time we saw him. Rooms nice ,good variety of food. Great entertaining shows and activities. Only improvement i would suggest are cushions for the beach chairs which became uncomfortable after spending all day on the beach
8
Macarioza
25 mar 2025
·
Se alojó 6 noches
Helpful staff, very clean, I love the food at the Italian restaurant. What I don’t like is very few daytime activities, they don’t follow what’s in their program of activities. No notification if it has been cancelled or not.
Helpful staff, very clean, I love the food at the Italian restaurant. What I don’t like is very few daytime activities, they don’t follow what’s in their program of activities. No notification if it has been cancelled or not.
8
Stephen
30 mar 2023
·
The wait staff on the beach, especially Jose, was the best we have ever had and we have been to Cancun 25 times. All of the staff was wonderful which made this trip special. The beach is incredible and the rooms were remodeled nicely. Another big plus for me is that they had excellent decaffeinated coffee available at breakfast which is highly unusual anywhere in the Carribean, I usually settle for a packet of Sanka and hot water or bring my own and make it in the room. The live entertainment in the lobby nightly was also a nice touch. The 2 negatives are the pool is small and taken over by children so we spent every day on the beach. The rooms are lovely and have a great view of the most beautiful ocean but they do not have actual balconies that you can sit on and enjoy your morning coffee and evening drink. The only balconies are on the lagoon side.
The wait staff on the beach, especially Jose, was the best we have ever had and we have been to Cancun 25 times. All of the staff was wonderful which made this trip special. The beach is incredible and the rooms were remodeled nicely. Another big plus for me is that they had excellent decaffeinated coffee available at breakfast which is highly unusual anywhere in the Carribean, I usually settle for a packet of Sanka and hot water or bring my own and make it in the room. The live entertainment in the lobby nightly was also a nice touch. The 2 negatives are the pool is small and taken over by children so we spent every day on the beach. The rooms are lovely and have a great view of the most beautiful ocean but they do not have actual balconies that you can sit on and enjoy your morning coffee and evening drink. The only balconies are on the lagoon side.
10
Stanley
7 feb 2024
·
Se alojó 7 noches
Excellent staff, warm and welcoming. One of the very best stretches of beach. Wide, clean, easy walk to places. Food was good though I prefer buffet to ala carte. Room was specious and well furnished. Good value for the price. Not much negative. Night entertainment was okay, not great. Pillows were overstuffed and hard. Neck ache every morning.
Excellent staff, warm and welcoming. One of the very best stretches of beach. Wide, clean, easy walk to places. Food was good though I prefer buffet to ala carte. Room was specious and well furnished. Good value for the price. Not much negative. Night entertainment was okay, not great. Pillows were overstuffed and hard. Neck ache every morning.
10
ABBIE
11 feb 2024
·
Se alojó 4 noches
Need more entertainment for the weekends
Need more entertainment for the weekends
8
Roger
17 abr 2025
·
Se alojó 7 noches
This is a small resort. Only 202 rooms. Therefore activities are limited. There is only 3 restaurants. In the a'la carte restaurants there wasn't many vegetables or any fruit to choose from, just a few dishes had them. IMHO they could've used some different ideas for night time entertainment. They did have several good bands during our stay. They had activities for all ages. Even a playground for the kids. The food was delicious!! The staff were awesome! The place was very clean except for the pool. But, it was really windy when we stayed & I think it was the wind that blew most of the trash in. It is a 10 minute walk to a nice pharmacy. Another 5 minutes to their (flea market) with tons of souvenirs and jewelry. It is safe to walk around there, even at night! There was some seaweed but in pretty small quantities. Not the resort's fault. What was the resorts fault is they let it accumulate during the week to where it started getting smelly & thicker. One day whomever raked it folded it back into the sand. It makes the sand darker!!! Not a huge deal, but it matters to us. The ocean was beautiful with big waves. Red flag almost every day. One good thing about the wind, we didn't get hot! Lol The place is fairly quiet during the day. They do have music playing. It was a reasonable sound level except for a few times when they're having activities. The music gets louder. Would recommend if looking for smaller, quaint exceptional service & good food.
This is a small resort. Only 202 rooms. Therefore activities are limited. There is only 3 restaurants. In the a'la carte restaurants there wasn't many vegetables or any fruit to choose from, just a few dishes had them. IMHO they could've used some different ideas for night time entertainment. They did have several good bands during our stay. They had activities for all ages. Even a playground for the kids. The food was delicious!! The staff were awesome! The place was very clean except for the pool. But, it was really windy when we stayed & I think it was the wind that blew most of the trash in. It is a 10 minute walk to a nice pharmacy. Another 5 minutes to their (flea market) with tons of souvenirs and jewelry. It is safe to walk around there, even at night! There was some seaweed but in pretty small quantities. Not the resort's fault. What was the resorts fault is they let it accumulate during the week to where it started getting smelly & thicker. One day whomever raked it folded it back into the sand. It makes the sand darker!!! Not a huge deal, but it matters to us. The ocean was beautiful with big waves. Red flag almost every day. One good thing about the wind, we didn't get hot! Lol The place is fairly quiet during the day. They do have music playing. It was a reasonable sound level except for a few times when they're having activities. The music gets louder. Would recommend if looking for smaller, quaint exceptional service & good food.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Muchos huéspedes describen el hotel y las habitaciones como muy limpios, pero varias reseñas señalan olores a humedad o moho, plagas ocasionales y algunos problemas de mantenimiento (por ejemplo, los baños de la piscina) que reducen la consistencia.
Reseñas de huéspedes relacionadas
8
Miho
12 nov 2025
·
Se alojó 5 noches
Very clean & friendly staff
Very clean & friendly staff
4
paula
15 jun 2024
·
Se alojó 5 noches
Lack of cleaning
Lack of cleaning
2
Nicholas
12 ene 2025
·
Se alojó 5 noches
I would never stay at this property again. From January 6th to 11th, I booked Sunset Royal after an error with my reservation at LeBlanc, needing something nearby to stay close to family. Unfortunately, my experience was far below acceptable standards. The lobby was underwhelming, with one small bar, a basic pool view, and open doors 24/7, making the area uncomfortably warm. A musty smell permeated the air, and the ceilings were visibly dirty, suggesting poor maintenance. The check-in process was frustrating. Despite my confirmed reservation, the staff claimed they had not received my itinerary. On top of that, I was forced to pay a $10 USD nightly fee, not listed anywhere prior, before receiving my bracelet or room key. My room smelled strongly of mold and mildew, with stained bed linens and towels, and vents covered in dust and mold. After a few nights, I requested a room change, but the new room had the same issues. When I complained, staff sprayed the vents with fragrance rather than addressing the root problem. The food quality was abysmal, worse than fast food, with poorly cooked dishes and limited options. I became ill from the food, and when I requested a doctor, I was told it would cost $200 USD. The mold and food issues left me lethargic and unable to enjoy my vacation. Although I contacted Expedia, the hotel staff failed to address my concerns. This was one of the worst experiences in my travels. I strongly advise avoiding this property.
I would never stay at this property again. From January 6th to 11th, I booked Sunset Royal after an error with my reservation at LeBlanc, needing something nearby to stay close to family. Unfortunately, my experience was far below acceptable standards. The lobby was underwhelming, with one small bar, a basic pool view, and open doors 24/7, making the area uncomfortably warm. A musty smell permeated the air, and the ceilings were visibly dirty, suggesting poor maintenance. The check-in process was frustrating. Despite my confirmed reservation, the staff claimed they had not received my itinerary. On top of that, I was forced to pay a $10 USD nightly fee, not listed anywhere prior, before receiving my bracelet or room key. My room smelled strongly of mold and mildew, with stained bed linens and towels, and vents covered in dust and mold. After a few nights, I requested a room change, but the new room had the same issues. When I complained, staff sprayed the vents with fragrance rather than addressing the root problem. The food quality was abysmal, worse than fast food, with poorly cooked dishes and limited options. I became ill from the food, and when I requested a doctor, I was told it would cost $200 USD. The mold and food issues left me lethargic and unable to enjoy my vacation. Although I contacted Expedia, the hotel staff failed to address my concerns. This was one of the worst experiences in my travels. I strongly advise avoiding this property.
8
Larhona
21 ene 2023
·
Se alojó 1 noche
I would stay at Sunset Royal again. The front desk staff where nice and helpful. The hotel was modern , very clean and the food was good as well. I think they should have more nightly entertainments. Overall it is a friendly resort, has a great time
I would stay at Sunset Royal again. The front desk staff where nice and helpful. The hotel was modern , very clean and the food was good as well. I think they should have more nightly entertainments. Overall it is a friendly resort, has a great time
4
John
29 dic 2024
·
Se alojó 5 noches
First off the beach is great... but the property needs a lot of work. The food and beverage part of the hotel needs to scrap everything and start over. The Italian restaurant lunches served the most mediocre cuts of meat and pork. The burger was a flat paddy and I'm not sure what it was made out of. Service is bad outside the hotel on the patio by the pool and on the beach, I waited for an hour for drinks at the pool even though the pool was barely occupied. It's better to just go get the drinks instead of waiting. All of the rooms are surrounding the Italian restaurant, this means that when they are prepping for the days meals they are clanging pans, silverware, smallware's, etc. early in the morning and waking up guests. They play music loud enough throughout the day, which means early morning for breakfast and they quit around 11pm, if you want to sleep do not try that on the first few floors of this hotel. It is a terrible spot for a restaurant. They cater more to "members" and all-inclusive is not really all-inclusive here. And the bars are an afterthought... Like they don't want it to be a focal point of this hotel, so do not go here if you like real functional bars. My room was nice, big and most of the utilities worked... But the hand-held shower faucets (3 each) didn't work in either shower (2 each). The kitchen had cockroaches (I have pictures) and the room had some "jumpy bugs" that I had to keep squashing, the bed was comfortable, lights all worked fine.
First off the beach is great... but the property needs a lot of work. The food and beverage part of the hotel needs to scrap everything and start over. The Italian restaurant lunches served the most mediocre cuts of meat and pork. The burger was a flat paddy and I'm not sure what it was made out of. Service is bad outside the hotel on the patio by the pool and on the beach, I waited for an hour for drinks at the pool even though the pool was barely occupied. It's better to just go get the drinks instead of waiting. All of the rooms are surrounding the Italian restaurant, this means that when they are prepping for the days meals they are clanging pans, silverware, smallware's, etc. early in the morning and waking up guests. They play music loud enough throughout the day, which means early morning for breakfast and they quit around 11pm, if you want to sleep do not try that on the first few floors of this hotel. It is a terrible spot for a restaurant. They cater more to "members" and all-inclusive is not really all-inclusive here. And the bars are an afterthought... Like they don't want it to be a focal point of this hotel, so do not go here if you like real functional bars. My room was nice, big and most of the utilities worked... But the hand-held shower faucets (3 each) didn't work in either shower (2 each). The kitchen had cockroaches (I have pictures) and the room had some "jumpy bugs" that I had to keep squashing, the bed was comfortable, lights all worked fine.
8
Davide
21 mar 2025
·
Se alojó 6 noches
I had a wonderful time at this hotel! The food was surprisingly delicious, the staff was very kind, and the beach was fantastic. However, the hotel could use some renovations. The swimming pool washrooms were in poor condition, and the rooms had a strong moisture smell. With some updates and better maintenance, this place could be truly amazing!
I had a wonderful time at this hotel! The food was surprisingly delicious, the staff was very kind, and the beach was fantastic. However, the hotel could use some renovations. The swimming pool washrooms were in poor condition, and the rooms had a strong moisture smell. With some updates and better maintenance, this place could be truly amazing!
10
Betsy
16 mar 2025
·
Se alojó 5 noches
Amazing staff & very clean hotel. Family friendly!!
Amazing staff & very clean hotel. Family friendly!!
10
Artjona
28 jul 2025
·
Se alojó 9 noches
The staff was very kind helpful and amazing. The rooms were great and clean. Overall a great stay!
The staff was very kind helpful and amazing. The rooms were great and clean. Overall a great stay!
6
Linda
5 ene 2025
·
Se alojó 6 noches
They assigned me a room in front of the pool and right next to 1 of the restaurants, during the day until 6pm there was extremely loud noise due to the activities at the pool, and late at night around midnight because of the people dinning at the restaurant. Also early in the morning (5-5am) I could hear the music from the restaurant that started serving breakfast. The room had a moldy smell, and the food lacked flavor, the drinks at the bar were not good either. The staff working at the kitchen preparing meals was very nice and the waiters were very friendly and nice. I would qualify this hotel as a 3 stars max.
They assigned me a room in front of the pool and right next to 1 of the restaurants, during the day until 6pm there was extremely loud noise due to the activities at the pool, and late at night around midnight because of the people dinning at the restaurant. Also early in the morning (5-5am) I could hear the music from the restaurant that started serving breakfast. The room had a moldy smell, and the food lacked flavor, the drinks at the bar were not good either. The staff working at the kitchen preparing meals was very nice and the waiters were very friendly and nice. I would qualify this hotel as a 3 stars max.
10
Luz Maria Bonolis
10 mar 2025
·
Se alojó 4 noches
El personal excelente el hotel cerca de todo y muy limpio el hotel gracias a todos volveré próximamente
El personal excelente el hotel cerca de todo y muy limpio el hotel gracias a todos volveré próximamente
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones suelen ser espaciosas o estar recientemente renovadas con buenas vistas, pero muchos informan de un ruido considerable procedente del restaurante central y los pasillos, además de olores a humedad ocasionales y deficiencias en el mantenimiento.
Reseñas de huéspedes relacionadas
6
Aaron
30 dic 2024
·
Se alojó 2 noches
The room was amazing with a nice ocean view, but the food was nasty
The room was amazing with a nice ocean view, but the food was nasty
4
ILIR
25 jul 2025
·
Se alojó 9 noches
I understand that in July the seaweed level is high, but at least the hotel should clean up what ends up on the shore. All the noises of washing dishes coming from the kitchen could be heard in the room until after midnight. Smelling the aroma of cooking when you go to eat at a restaurant is normal, but not every time you leave your room at any time of the day.
I understand that in July the seaweed level is high, but at least the hotel should clean up what ends up on the shore. All the noises of washing dishes coming from the kitchen could be heard in the room until after midnight. Smelling the aroma of cooking when you go to eat at a restaurant is normal, but not every time you leave your room at any time of the day.
10
Srikanth
2 mar 2025
·
Se alojó 5 noches
Not Quite area. The rooms are very close to the dining place. The noises are there till 11pm and then start sound coming from 6am. Not only my room, many rooms from multiple floors must have the same experience.
Not Quite area. The rooms are very close to the dining place. The noises are there till 11pm and then start sound coming from 6am. Not only my room, many rooms from multiple floors must have the same experience.
10
Artjona
28 jul 2025
·
Se alojó 9 noches
The staff was very kind helpful and amazing. The rooms were great and clean. Overall a great stay!
The staff was very kind helpful and amazing. The rooms were great and clean. Overall a great stay!
8
Stephen
30 mar 2023
·
The wait staff on the beach, especially Jose, was the best we have ever had and we have been to Cancun 25 times. All of the staff was wonderful which made this trip special. The beach is incredible and the rooms were remodeled nicely. Another big plus for me is that they had excellent decaffeinated coffee available at breakfast which is highly unusual anywhere in the Carribean, I usually settle for a packet of Sanka and hot water or bring my own and make it in the room. The live entertainment in the lobby nightly was also a nice touch. The 2 negatives are the pool is small and taken over by children so we spent every day on the beach. The rooms are lovely and have a great view of the most beautiful ocean but they do not have actual balconies that you can sit on and enjoy your morning coffee and evening drink. The only balconies are on the lagoon side.
The wait staff on the beach, especially Jose, was the best we have ever had and we have been to Cancun 25 times. All of the staff was wonderful which made this trip special. The beach is incredible and the rooms were remodeled nicely. Another big plus for me is that they had excellent decaffeinated coffee available at breakfast which is highly unusual anywhere in the Carribean, I usually settle for a packet of Sanka and hot water or bring my own and make it in the room. The live entertainment in the lobby nightly was also a nice touch. The 2 negatives are the pool is small and taken over by children so we spent every day on the beach. The rooms are lovely and have a great view of the most beautiful ocean but they do not have actual balconies that you can sit on and enjoy your morning coffee and evening drink. The only balconies are on the lagoon side.
10
Stanley
7 feb 2024
·
Se alojó 7 noches
Excellent staff, warm and welcoming. One of the very best stretches of beach. Wide, clean, easy walk to places. Food was good though I prefer buffet to ala carte. Room was specious and well furnished. Good value for the price. Not much negative. Night entertainment was okay, not great. Pillows were overstuffed and hard. Neck ache every morning.
Excellent staff, warm and welcoming. One of the very best stretches of beach. Wide, clean, easy walk to places. Food was good though I prefer buffet to ala carte. Room was specious and well furnished. Good value for the price. Not much negative. Night entertainment was okay, not great. Pillows were overstuffed and hard. Neck ache every morning.
8
Akshay
1 ene 2025
·
Se alojó 5 noches
Good resort for comfortable family beach vacation. Food choices could include more chicken and options for vegetarians. Alcoholic drinks need more punch. Staff were very friendly and attentive. Room was great.
Good resort for comfortable family beach vacation. Food choices could include more chicken and options for vegetarians. Alcoholic drinks need more punch. Staff were very friendly and attentive. Room was great.
10
Kelley
24 dic 2024
·
Se alojó 5 noches
Very nice employees, rooms are big and clean. Italian restaurant is amazing.
Very nice employees, rooms are big and clean. Italian restaurant is amazing.
8
Andrew
25 feb 2025
·
Se alojó 2 noches
A nice place with friendly staff, huge pool and fantastic beach. But the restaurant n the middle needs to close up its kitchen from view. The noise from the kitchen can be heard all through the hotel, at all hours of the day. A few solid walls would help immensely.
A nice place with friendly staff, huge pool and fantastic beach. But the restaurant n the middle needs to close up its kitchen from view. The noise from the kitchen can be heard all through the hotel, at all hours of the day. A few solid walls would help immensely.
6
Linda
5 ene 2025
·
Se alojó 6 noches
They assigned me a room in front of the pool and right next to 1 of the restaurants, during the day until 6pm there was extremely loud noise due to the activities at the pool, and late at night around midnight because of the people dinning at the restaurant. Also early in the morning (5-5am) I could hear the music from the restaurant that started serving breakfast. The room had a moldy smell, and the food lacked flavor, the drinks at the bar were not good either. The staff working at the kitchen preparing meals was very nice and the waiters were very friendly and nice. I would qualify this hotel as a 3 stars max.
They assigned me a room in front of the pool and right next to 1 of the restaurants, during the day until 6pm there was extremely loud noise due to the activities at the pool, and late at night around midnight because of the people dinning at the restaurant. Also early in the morning (5-5am) I could hear the music from the restaurant that started serving breakfast. The room had a moldy smell, and the food lacked flavor, the drinks at the bar were not good either. The staff working at the kitchen preparing meals was very nice and the waiters were very friendly and nice. I would qualify this hotel as a 3 stars max.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El personal es ampliamente elogiado por su amabilidad, ayuda y arduo trabajo, especialmente en la playa, pero varias reseñas citan un servicio lento en los restaurantes, falta de personal, problemas con el registro o las reservas y presiones en torno a los diferentes niveles de todo incluido.
Reseñas de huéspedes relacionadas
8
Miho
12 nov 2025
·
Se alojó 5 noches
Very clean & friendly staff
Very clean & friendly staff
4
Yuraimi
10 oct 2023
·
Se alojó 4 noches
Check in was an hour late and because we had to insist, too much noise because of the restaurant right at the entrance rooms, no variety on the buffet
Check in was an hour late and because we had to insist, too much noise because of the restaurant right at the entrance rooms, no variety on the buffet
8
Tatiana
19 abr 2025
·
Se alojó 5 noches
The service was very slow but they are very friendly. My bedroom was VERY noisy, hard to sleep. Not too many options for eating. Breakfast was great, lunch not that good and dinner ok. Not too many options.
The service was very slow but they are very friendly. My bedroom was VERY noisy, hard to sleep. Not too many options for eating. Breakfast was great, lunch not that good and dinner ok. Not too many options.
6
Bryan
18 jul 2025
·
Se alojó 5 noches
Overall, we had a good stay at the resort, but there are definitely areas where improvement is needed—especially when it comes to staffing and service. It was clear the resort is significantly understaffed. The restaurants on-site were decent, but service was consistently slow, particularly at dinner. We often had to wait just to be seated, even when tables were visibly open. It was disheartening to see the staff constantly rushing around, clearly overwhelmed and overworked. It reminded me of working conditions back in the U.S., where employees are stretched thin. The company really needs to invest in hiring more people and supporting their staff better. One frustrating moment was during breakfast when a server claimed I never placed an order with her—even though I had. It felt dismissive and added to the sense that staff were stretched to their limits and trying to juggle too much at once. The resort has great potential, but stronger leadership, better staffing, and more support for their employees could really elevate the guest experience.
Overall, we had a good stay at the resort, but there are definitely areas where improvement is needed—especially when it comes to staffing and service. It was clear the resort is significantly understaffed. The restaurants on-site were decent, but service was consistently slow, particularly at dinner. We often had to wait just to be seated, even when tables were visibly open. It was disheartening to see the staff constantly rushing around, clearly overwhelmed and overworked. It reminded me of working conditions back in the U.S., where employees are stretched thin. The company really needs to invest in hiring more people and supporting their staff better. One frustrating moment was during breakfast when a server claimed I never placed an order with her—even though I had. It felt dismissive and added to the sense that staff were stretched to their limits and trying to juggle too much at once. The resort has great potential, but stronger leadership, better staffing, and more support for their employees could really elevate the guest experience.
10
jason
10 abr 2024
·
Se alojó 6 noches
Food was alright but never offered the deserts on the menu. Restaurant service was ok but beach service was amazing. Best beach and swimming around cancun. Good value for the price.
Food was alright but never offered the deserts on the menu. Restaurant service was ok but beach service was amazing. Best beach and swimming around cancun. Good value for the price.
8
ALVARO
4 abr 2023
·
Se alojó 5 noches
En general muy buen, instalaciones comodas y limpias, muy buen servicio del personal. Solo al hacer check in no me querian respetar al 100 mi reservacion, yo reservé estudio con vista al mar y me querian dar habitación con vista a la laguna, finalmente me dieron un estudio con vista parcial al mar en el piso 2. Pero tuve que insistir en ello. Fuera de ese detalle todo muy bien.
En general muy buen, instalaciones comodas y limpias, muy buen servicio del personal. Solo al hacer check in no me querian respetar al 100 mi reservacion, yo reservé estudio con vista al mar y me querian dar habitación con vista a la laguna, finalmente me dieron un estudio con vista parcial al mar en el piso 2. Pero tuve que insistir en ello. Fuera de ese detalle todo muy bien.
10
Artjona
28 jul 2025
·
Se alojó 9 noches
The staff was very kind helpful and amazing. The rooms were great and clean. Overall a great stay!
The staff was very kind helpful and amazing. The rooms were great and clean. Overall a great stay!
2
HECTOR M
31 jul 2023
·
The entertainment was ok and pleasant. the in room bar was always well stocked. It is advertised as all inclusive but it is not as there are different levels of inclusiveness.
The entertainment was ok and pleasant. the in room bar was always well stocked. It is advertised as all inclusive but it is not as there are different levels of inclusiveness.
10
harold
26 abr 2023
·
Se alojó 1 noche
The staff were outstanding. Even though they meet thousands of guest they acknowledged me by my name when i approached them. They were very helpful answering questions and giving suggestions. Their tour team made sure we got to do what we wanted. I will go back for another fun fill week.
The staff were outstanding. Even though they meet thousands of guest they acknowledged me by my name when i approached them. They were very helpful answering questions and giving suggestions. Their tour team made sure we got to do what we wanted. I will go back for another fun fill week.
8
Roger
17 abr 2025
·
Se alojó 7 noches
This is a small resort. Only 202 rooms. Therefore activities are limited. There is only 3 restaurants. In the a'la carte restaurants there wasn't many vegetables or any fruit to choose from, just a few dishes had them. IMHO they could've used some different ideas for night time entertainment. They did have several good bands during our stay. They had activities for all ages. Even a playground for the kids. The food was delicious!! The staff were awesome! The place was very clean except for the pool. But, it was really windy when we stayed & I think it was the wind that blew most of the trash in. It is a 10 minute walk to a nice pharmacy. Another 5 minutes to their (flea market) with tons of souvenirs and jewelry. It is safe to walk around there, even at night! There was some seaweed but in pretty small quantities. Not the resort's fault. What was the resorts fault is they let it accumulate during the week to where it started getting smelly & thicker. One day whomever raked it folded it back into the sand. It makes the sand darker!!! Not a huge deal, but it matters to us. The ocean was beautiful with big waves. Red flag almost every day. One good thing about the wind, we didn't get hot! Lol The place is fairly quiet during the day. They do have music playing. It was a reasonable sound level except for a few times when they're having activities. The music gets louder. Would recommend if looking for smaller, quaint exceptional service & good food.
This is a small resort. Only 202 rooms. Therefore activities are limited. There is only 3 restaurants. In the a'la carte restaurants there wasn't many vegetables or any fruit to choose from, just a few dishes had them. IMHO they could've used some different ideas for night time entertainment. They did have several good bands during our stay. They had activities for all ages. Even a playground for the kids. The food was delicious!! The staff were awesome! The place was very clean except for the pool. But, it was really windy when we stayed & I think it was the wind that blew most of the trash in. It is a 10 minute walk to a nice pharmacy. Another 5 minutes to their (flea market) with tons of souvenirs and jewelry. It is safe to walk around there, even at night! There was some seaweed but in pretty small quantities. Not the resort's fault. What was the resorts fault is they let it accumulate during the week to where it started getting smelly & thicker. One day whomever raked it folded it back into the sand. It makes the sand darker!!! Not a huge deal, but it matters to us. The ocean was beautiful with big waves. Red flag almost every day. One good thing about the wind, we didn't get hot! Lol The place is fairly quiet during the day. They do have music playing. It was a reasonable sound level except for a few times when they're having activities. The music gets louder. Would recommend if looking for smaller, quaint exceptional service & good food.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
La ubicación frente al mar es un punto destacado, con fácil acceso a autobuses públicos y a poca distancia de la vida nocturna, tiendas y farmacias. Algunos mencionan la presencia de algas en la orilla en ocasiones.
Reseñas de huéspedes relacionadas
10
Ana
12 nov 2025
·
Se alojó 4 noches
Nice property, pretty chill. Small pool with only 2 restaurant in the resort. Easy access to public transportation and walkable distance to party zone.
Nice property, pretty chill. Small pool with only 2 restaurant in the resort. Easy access to public transportation and walkable distance to party zone.
10
Olivia
11 mar 2025
·
Se alojó 4 noches
I loved my stay here! The beach was quiet, and the food was great. Overall beautiful place.
I loved my stay here! The beach was quiet, and the food was great. Overall beautiful place.
10
Armando Josue Millano
14 abr 2025
·
Se alojó 4 noches
Excelente hotel. Buena area de playa y a 10 min caminando se la zona de discotecas y de un mercadito para souvenirs
Excelente hotel. Buena area de playa y a 10 min caminando se la zona de discotecas y de un mercadito para souvenirs
6
Effie Diane
2 ene 2025
·
Se alojó 1 noche
We love the beach area. The hotel was very busy.
We love the beach area. The hotel was very busy.
10
Stanislav
7 mar 2025
·
Se alojó 7 noches
Amazing beach and great food selection.
Amazing beach and great food selection.
6
LEESA MONIQUE
25 abr 2025
·
Se alojó 10 noches
Great beach and beautiful views
Great beach and beautiful views
10
Pallawi
16 ene 2025
·
Se alojó 7 noches
Service was outstanding, food was good. Proximity to beach was awesome.
Service was outstanding, food was good. Proximity to beach was awesome.
10
Peter and Christine
9 mar 2024
·
Se alojó 5 noches
Public Bus R1 & R2 get you around easily, frequently & cheaply for only 12 pesos per person
Public Bus R1 & R2 get you around easily, frequently & cheaply for only 12 pesos per person
10
Stanley
7 feb 2024
·
Se alojó 7 noches
Excellent staff, warm and welcoming. One of the very best stretches of beach. Wide, clean, easy walk to places. Food was good though I prefer buffet to ala carte. Room was specious and well furnished. Good value for the price. Not much negative. Night entertainment was okay, not great. Pillows were overstuffed and hard. Neck ache every morning.
Excellent staff, warm and welcoming. One of the very best stretches of beach. Wide, clean, easy walk to places. Food was good though I prefer buffet to ala carte. Room was specious and well furnished. Good value for the price. Not much negative. Night entertainment was okay, not great. Pillows were overstuffed and hard. Neck ache every morning.
8
Roger
17 abr 2025
·
Se alojó 7 noches
This is a small resort. Only 202 rooms. Therefore activities are limited. There is only 3 restaurants. In the a'la carte restaurants there wasn't many vegetables or any fruit to choose from, just a few dishes had them. IMHO they could've used some different ideas for night time entertainment. They did have several good bands during our stay. They had activities for all ages. Even a playground for the kids. The food was delicious!! The staff were awesome! The place was very clean except for the pool. But, it was really windy when we stayed & I think it was the wind that blew most of the trash in. It is a 10 minute walk to a nice pharmacy. Another 5 minutes to their (flea market) with tons of souvenirs and jewelry. It is safe to walk around there, even at night! There was some seaweed but in pretty small quantities. Not the resort's fault. What was the resorts fault is they let it accumulate during the week to where it started getting smelly & thicker. One day whomever raked it folded it back into the sand. It makes the sand darker!!! Not a huge deal, but it matters to us. The ocean was beautiful with big waves. Red flag almost every day. One good thing about the wind, we didn't get hot! Lol The place is fairly quiet during the day. They do have music playing. It was a reasonable sound level except for a few times when they're having activities. The music gets louder. Would recommend if looking for smaller, quaint exceptional service & good food.
This is a small resort. Only 202 rooms. Therefore activities are limited. There is only 3 restaurants. In the a'la carte restaurants there wasn't many vegetables or any fruit to choose from, just a few dishes had them. IMHO they could've used some different ideas for night time entertainment. They did have several good bands during our stay. They had activities for all ages. Even a playground for the kids. The food was delicious!! The staff were awesome! The place was very clean except for the pool. But, it was really windy when we stayed & I think it was the wind that blew most of the trash in. It is a 10 minute walk to a nice pharmacy. Another 5 minutes to their (flea market) with tons of souvenirs and jewelry. It is safe to walk around there, even at night! There was some seaweed but in pretty small quantities. Not the resort's fault. What was the resorts fault is they let it accumulate during the week to where it started getting smelly & thicker. One day whomever raked it folded it back into the sand. It makes the sand darker!!! Not a huge deal, but it matters to us. The ocean was beautiful with big waves. Red flag almost every day. One good thing about the wind, we didn't get hot! Lol The place is fairly quiet during the day. They do have music playing. It was a reasonable sound level except for a few times when they're having activities. The music gets louder. Would recommend if looking for smaller, quaint exceptional service & good food.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
La calidad de la comida es inconsistente: algunos disfrutaron de comidas sabrosas (incluido el desayuno y el restaurante italiano), mientras que otros encontraron variedad limitada y sabores mediocres o deficientes; las bebidas a veces se describen como aguadas o flojas, y el servicio puede ser lento.
Reseñas de huéspedes relacionadas
6
Aaron
30 dic 2024
·
Se alojó 2 noches
The room was amazing with a nice ocean view, but the food was nasty
The room was amazing with a nice ocean view, but the food was nasty
4
Tajinder
28 mar 2025
·
Se alojó 4 noches
Very limited foods
Very limited foods
8
Tatiana
19 abr 2025
·
Se alojó 5 noches
The service was very slow but they are very friendly. My bedroom was VERY noisy, hard to sleep. Not too many options for eating. Breakfast was great, lunch not that good and dinner ok. Not too many options.
The service was very slow but they are very friendly. My bedroom was VERY noisy, hard to sleep. Not too many options for eating. Breakfast was great, lunch not that good and dinner ok. Not too many options.
2
Yun
14 abr 2025
·
Se alojó 2 noches
The worst place to stay if you’re looking for all inclusive resorts. Food are extremely bad and not to mention the liquor are watered down. Daily activities are not a thing for me and everything else is just the worst place to stay at.
The worst place to stay if you’re looking for all inclusive resorts. Food are extremely bad and not to mention the liquor are watered down. Daily activities are not a thing for me and everything else is just the worst place to stay at.
4
John
29 dic 2024
·
Se alojó 5 noches
First off the beach is great... but the property needs a lot of work. The food and beverage part of the hotel needs to scrap everything and start over. The Italian restaurant lunches served the most mediocre cuts of meat and pork. The burger was a flat paddy and I'm not sure what it was made out of. Service is bad outside the hotel on the patio by the pool and on the beach, I waited for an hour for drinks at the pool even though the pool was barely occupied. It's better to just go get the drinks instead of waiting. All of the rooms are surrounding the Italian restaurant, this means that when they are prepping for the days meals they are clanging pans, silverware, smallware's, etc. early in the morning and waking up guests. They play music loud enough throughout the day, which means early morning for breakfast and they quit around 11pm, if you want to sleep do not try that on the first few floors of this hotel. It is a terrible spot for a restaurant. They cater more to "members" and all-inclusive is not really all-inclusive here. And the bars are an afterthought... Like they don't want it to be a focal point of this hotel, so do not go here if you like real functional bars. My room was nice, big and most of the utilities worked... But the hand-held shower faucets (3 each) didn't work in either shower (2 each). The kitchen had cockroaches (I have pictures) and the room had some "jumpy bugs" that I had to keep squashing, the bed was comfortable, lights all worked fine.
First off the beach is great... but the property needs a lot of work. The food and beverage part of the hotel needs to scrap everything and start over. The Italian restaurant lunches served the most mediocre cuts of meat and pork. The burger was a flat paddy and I'm not sure what it was made out of. Service is bad outside the hotel on the patio by the pool and on the beach, I waited for an hour for drinks at the pool even though the pool was barely occupied. It's better to just go get the drinks instead of waiting. All of the rooms are surrounding the Italian restaurant, this means that when they are prepping for the days meals they are clanging pans, silverware, smallware's, etc. early in the morning and waking up guests. They play music loud enough throughout the day, which means early morning for breakfast and they quit around 11pm, if you want to sleep do not try that on the first few floors of this hotel. It is a terrible spot for a restaurant. They cater more to "members" and all-inclusive is not really all-inclusive here. And the bars are an afterthought... Like they don't want it to be a focal point of this hotel, so do not go here if you like real functional bars. My room was nice, big and most of the utilities worked... But the hand-held shower faucets (3 each) didn't work in either shower (2 each). The kitchen had cockroaches (I have pictures) and the room had some "jumpy bugs" that I had to keep squashing, the bed was comfortable, lights all worked fine.
10
jason
10 abr 2024
·
Se alojó 6 noches
Food was alright but never offered the deserts on the menu. Restaurant service was ok but beach service was amazing. Best beach and swimming around cancun. Good value for the price.
Food was alright but never offered the deserts on the menu. Restaurant service was ok but beach service was amazing. Best beach and swimming around cancun. Good value for the price.
8
Akshay
1 ene 2025
·
Se alojó 5 noches
Good resort for comfortable family beach vacation. Food choices could include more chicken and options for vegetarians. Alcoholic drinks need more punch. Staff were very friendly and attentive. Room was great.
Good resort for comfortable family beach vacation. Food choices could include more chicken and options for vegetarians. Alcoholic drinks need more punch. Staff were very friendly and attentive. Room was great.
10
Kelley
24 dic 2024
·
Se alojó 5 noches
Very nice employees, rooms are big and clean. Italian restaurant is amazing.
Very nice employees, rooms are big and clean. Italian restaurant is amazing.
10
Diana
4 jul 2025
·
Se alojó 3 noches
It was an amazing time, food was good and service was good.
It was an amazing time, food was good and service was good.
8
Roger
17 abr 2025
·
Se alojó 7 noches
This is a small resort. Only 202 rooms. Therefore activities are limited. There is only 3 restaurants. In the a'la carte restaurants there wasn't many vegetables or any fruit to choose from, just a few dishes had them. IMHO they could've used some different ideas for night time entertainment. They did have several good bands during our stay. They had activities for all ages. Even a playground for the kids. The food was delicious!! The staff were awesome! The place was very clean except for the pool. But, it was really windy when we stayed & I think it was the wind that blew most of the trash in. It is a 10 minute walk to a nice pharmacy. Another 5 minutes to their (flea market) with tons of souvenirs and jewelry. It is safe to walk around there, even at night! There was some seaweed but in pretty small quantities. Not the resort's fault. What was the resorts fault is they let it accumulate during the week to where it started getting smelly & thicker. One day whomever raked it folded it back into the sand. It makes the sand darker!!! Not a huge deal, but it matters to us. The ocean was beautiful with big waves. Red flag almost every day. One good thing about the wind, we didn't get hot! Lol The place is fairly quiet during the day. They do have music playing. It was a reasonable sound level except for a few times when they're having activities. The music gets louder. Would recommend if looking for smaller, quaint exceptional service & good food.
This is a small resort. Only 202 rooms. Therefore activities are limited. There is only 3 restaurants. In the a'la carte restaurants there wasn't many vegetables or any fruit to choose from, just a few dishes had them. IMHO they could've used some different ideas for night time entertainment. They did have several good bands during our stay. They had activities for all ages. Even a playground for the kids. The food was delicious!! The staff were awesome! The place was very clean except for the pool. But, it was really windy when we stayed & I think it was the wind that blew most of the trash in. It is a 10 minute walk to a nice pharmacy. Another 5 minutes to their (flea market) with tons of souvenirs and jewelry. It is safe to walk around there, even at night! There was some seaweed but in pretty small quantities. Not the resort's fault. What was the resorts fault is they let it accumulate during the week to where it started getting smelly & thicker. One day whomever raked it folded it back into the sand. It makes the sand darker!!! Not a huge deal, but it matters to us. The ocean was beautiful with big waves. Red flag almost every day. One good thing about the wind, we didn't get hot! Lol The place is fairly quiet during the day. They do have music playing. It was a reasonable sound level except for a few times when they're having activities. The music gets louder. Would recommend if looking for smaller, quaint exceptional service & good food.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
8
MARIA
4 may 2026
·
Se alojó 1 noche
Habitaciones limpias pero pocas amenidades. Lo que vale la pena decir es que el personal es extremadamente amable y dispuesto. Muy buen servicio.
Habitaciones limpias pero pocas amenidades. Lo que vale la pena decir es que el personal es extremadamente amable y dispuesto. Muy buen servicio.
10
Estrella
22 abr 2026
·
Se alojó 2 noches
En general estuvo bien. La habitación es muy bonita
En general estuvo bien. La habitación es muy bonita
10
Armando
13 abr 2026
·
Se alojó 1 noche
Excelente trato del personal, felicitaciones para Edgar de la recepción, super amable y lindo , felicitaciones para Oscar de bar del lobby súper atento y amable.
Excelente trato del personal, felicitaciones para Edgar de la recepción, super amable y lindo , felicitaciones para Oscar de bar del lobby súper atento y amable.
10
Clara
4 abr 2026
·
Se alojó 4 noches
Toda la comida de 10
Toda la comida de 10
8
Jose A
3 abr 2026
·
Se alojó 4 noches
Muy bueno con vista al mar hermoso
Muy bueno con vista al mar hermoso
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-18: NO DATA
- 2026-09-19: 207.48758414001463USD
- 2026-09-20: 207.9859719970703USD
- 2026-09-21: 207.97814253997802USD
- 2026-09-22: 204.35786813964842USD
- 2026-09-23: 207.9232837936401USD
- 2026-09-24: 201.06919839630126USD
- 2026-09-25: 203.2201972290039USD
- 2026-09-26: 207.91545433654784USD
- 2026-09-27: 203.17829999999998USD
- 2026-09-28: 207.91545433654784USD
- 2026-09-29: 207.97814253997802USD
- 2026-09-30: 208.2256199432373USD
- 2026-10-01: 207.9859719970703USD
- 2026-10-02: 207.91545433654784USD
- 2026-10-03: 201.22804704589842USD
- 2026-10-04: 201.22804704589842USD
- 2026-10-05: 201.22804704589842USD
- 2026-10-06: 203.2201972290039USD
- 2026-10-07: 201.22804704589842USD
- 2026-10-08: 201.22804704589842USD
- 2026-10-09: 207.91545433654784USD
- 2026-10-10: 203.2201972290039USD
- 2026-10-11: 207.91545433654784USD
- 2026-10-12: 195.43990632476806USD
- 2026-10-13: 201.22804704589842USD
- 2026-10-14: 201.22804704589842USD
- 2026-10-15: 207.91545433654784USD
- 2026-10-16: 203.2201972290039USD
- 2026-10-17: 201.22804704589842USD
- 2026-10-18: 203.2201972290039USD
- 2026-10-19: 203.2201972290039USD
- 2026-10-20: 203.2201972290039USD
- 2026-10-21: 203.2201972290039USD
- 2026-10-22: 201.22804704589842USD
- 2026-10-23: 202.21911268615722USD
- 2026-10-24: 203.2201972290039USD
- 2026-10-25: 203.2201972290039USD
- 2026-10-26: 207.9859719970703USD
- 2026-10-27: 203.2201972290039USD
- 2026-10-28: 203.2201972290039USD
- 2026-10-29: 201.22804704589842USD
- 2026-10-30: 202.21911268615722USD
- 2026-10-31: 203.2201972290039USD
- 2026-11-01: 210.22778902893066USD
- 2026-11-02: 210.22778902893066USD
- 2026-11-03: 210.22778902893066USD
- 2026-11-04: 209.22670448608397USD
- 2026-11-05: 210.22778902893066USD
- 2026-11-06: 210.22778902893066USD
- 2026-11-07: 210.22778902893066USD
- 2026-11-08: 210.22778902893066USD
- 2026-11-09: 210.22778902893066USD
- 2026-11-10: 210.22778902893066USD
- 2026-11-11: 210.22778902893066USD
- 2026-11-12: 210.22778902893066USD
- 2026-11-13: 210.22778902893066USD
- 2026-11-14: 210.22778902893066USD
- 2026-11-15: 210.22778902893066USD
- 2026-11-16: 207.2245354003906USD
- 2026-11-17: 210.22778902893066USD
- 2026-11-18: 210.22778902893066USD
Check-in time starts at15:00Check-in time ends at23:59Check-out time ends at12:00
El check in debe realizarlo alguien que tenga al menos 18 años.
Age Requirements
Minimum age to check in is 25 years old
Pets
Service animals are allowed;Service animals are exempt from fees/restrictions;Pets not allowed;
Front Desk Services
Contactless check-in and contactless check-out are available; Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room; No rollaway/extra beds available
Dining
Enjoy international cuisine at Acuario, one of the property's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. A complimentary full breakfast is included.
Mandatory Fees And Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: MXN 85.40 per accommodation, per night
- Resort fee: MXN 360 per accommodation, per night
- Additional inclusions
- Bicycle storage
- Partner property access
- Partner property beach club access
- Partner property pool access
- Sporting facilities or equipment
Servicios populares
Restaurante
Piscina
Ascensor
Servicio de habitaciones
Conserje
Servicio de aparcacoches
Actividades
Piscina
Playa privada
Jardín
Campo de golf (en la propiedad)
Campo de golf (cercano)
Deportes náuticos (motorizados)
Deportes náuticos (sin motor)
Buceo
Pesca
Pool (Indoor)
Pool (Outdoor)
Fitness Center (nearby)
General
Servicio de habitaciones
Restaurante
Sauna
Cocina
Salón de belleza
Sala de vapor
Servicio de masajes
Solárium
Club infantil
Bar en la piscina
Habitación familiar
Coffee Shop/Café
Smoke-Free Property
Servicios
Conserje
Ascensor
Servicio de tintorería
Guardería infantil/Niñera
Servicio de limpieza
Cambio de divisas
Caja fuerte
Servicio de lavandería
Alquiler de bicicletas
Tiendas
Servicio de reserva de entradas
Portero/A
Consigna de equipajes
Zona para fumadores
Tienda de regalos y souvenirs
24-Hour Front Desk
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