Spark by Hilton Modesto

We found a phone charger at the foot of our bed under the cover.

The person at the counter was very ruthless not helpful at all .

Cups and liquid hand soap

My stay at Spark by Hilton Modesto was mixed. On a positive note, the cleanliness of the hotel was impeccable—even the hallways smelled fresh and clean, which really stood out. The room was also very well maintained. However, the experience at the front desk was very disappointing. One of the staff members, Tina, was rude and unprofessional, which made me feel uncomfortable and unwelcome. Because of this experience, I have decided not to return to this hotel. I even canceled two future reservations I had for June and August. I hope management takes this feedback seriously and works on improving customer service.

Staff were friendly and beds were comfortable. Walls were pretty thin. Continental breakfast was decent but hotel needs to schedule staffing accordingly during breakfast hours. Items ran out and were not refilled timely due to one staff member manning reception and breakfast area.