Hyatt Place Ontario/Rancho Cucamonga

We just stayed overnight, but this hotel seems a little worn down and tired. It was probably amazing in the early 2000,s but it seems like they are trying to get as much out of before having to spend any money. The whole hotel seemed a little run down and dirty. Only one elevator worked and the other was very slow. Lines of guests waiting to get to their floors. The room was a good size and the bed was comfortable, but again, the room seemed dated and a bit run down. Moldy shower with rust on the towel rack. A/C had a moldy smell when blowing. Staff were nice, breakfast was pretty good (coffee was cold), gym is small with limited equipment. Fine for a quick overnighter, but there are many other hotels in the area that might be worth looking into if you want something a little more updated and clean.

Everything was awesome! Highly recommeded!

GREAT STAFF AND CLEAN ROOMS I HIGHLY RECOMMEND THIS PLACE TO STAY. THANK YOU.

Awesome. Great value. I’ll be back

We came to check in and they had no record of our prepaid reservation thankfully hotels.com staff got us a new stay in a nearby hotel it was for no additional charge but the double charged us for the $150 deposit which we will not be refunded for 7 to 10 days. Other than that the new hotel was nice great location clean quiet and after ll a good stay. Thank you hotels.com customer service for helping us.