Name: Fairfield Inn & Suites Raleigh Crabtree Valley
Address: 2201 Summit Park Lane, North Hills, Raleigh, North Carolina, United States of America, Raleigh, Wake County, US
Price range: $114–$208 per night
Rating: 8.38

What guests think

At Fairfield Inn & Suites Raleigh Crabtree Valley, guests frequently praise the convenient, safe location and friendly staff, while feedback is mixed on breakfast and building maintenance, including elevator outages and inconsistent hot water.

Many reviews highlight overall cleanliness, though recurring complaints mention smoke or chemical odors and occasional stained linens. Rooms range from modern and spacious to small or dated, with reports of loud HVAC, thin walls or exit-door noise, and missing in-room microwaves. Overall, expect a practical stay with varying room conditions and amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple guests reported only one working elevator and slow service; some noted construction and an out-of-order ice machine. The pool was available.

Related guest reviews

10

Andria

Jun 1, 2025

·

Stayed 2 nights

The hotel was very clean and we were very satisfied with the room. There was a lot of space in the room. The shower was great. And the continental breakfast was perfect. Although we didn't get a chance to get into the pool because of the weather it did look very clean.

4

Keenan

Sep 2, 2025

·

Stayed 4 nights

Room was clean, but was like a walk in closet. No microwave in the room. Only a few channels on TV. Only 1 elevator works an was slow. Breakfast was satisfying if you eat pork. An the bathroom was just as small as the room , with the shower behind the door so watch your feet.

8

kimberley

Sep 14, 2024

·

Stayed 1 night

A lot of trash in parking lot

8

Jessica

Aug 17, 2025

·

Stayed 3 nights

The room was clean and staff was great. It was inconvenient having only one working elevator.

10

Bernard

Jun 8, 2025

·

Stayed 1 night

Beautiful area, walking distance to huge mall. Hotel looks brand new, beautiful with all the perks including: Free breakfest, free parking. Everything was above and beyond, including the pool. All staff were friendly and profesional. I have been in many hotels, but this has been the best. To top it all off, their price was the most competitive, so, the best for less.

6

alan

Jun 25, 2023

·

Stayed 1 night

Stuck in room next to washroom and noisy next door neighbors. Access to hotel tricky tucked up on hill. Parking a premium.

4

JILL

Jan 19, 2025

·

Stayed 1 night

The common areas, hallways, elevator, glass, etc. was dirty. The entire hotel needs updates. Parking was easy. Close to shopping and restaurants. Room had smelled strong of ammonia. The room seemed clean.

10

Cora

May 15, 2023

·

Stayed 1 night

This hotel was incredibly clean and the check in/check out staff were so friendly. Beds were comfy and the whole place was nice. No weird smells (which is GREAT compared to most hotels!) Pool was open & breakfast is offered. We would definitely come back to stay again if ever in this area!

10

Melissa

Aug 9, 2023

·

Stayed 1 night

Construction underway. i wasnt sure how to get in to register. An email or text would have been helpful to give a headsup Under construction come to side entrance. I wasnt sure if the place was open at first.

8

Megan

Dec 17, 2023

·

Stayed 1 night

the property was around other hotels, so it was easy to find, it was clean and comfortable. There was a very loud tenant next door that was not resolved, and the ice machine was out of order. Also, breakfast was promised from 09630-0930, and there was no breakfaster after 0800

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found the hotel clean, though recurring complaints mention smoke or chemical odors, stained linens, and intermittent hot water; one review also noted dirty common areas.

Related guest reviews

4

Deborah

Nov 12, 2023

·

Stayed 1 night

Had to wait for room. Understand check-in is 4, but others were given rooms that arrived after me. I had asked for the 4th floor, assumed that is why I had to wait. Was eventually offered 4th floor. ?? The lady at the front desk was unconcerned. Took the room. Accommodations were typical other than the room provided only lukewarm water. I indicated this at checkout. The representative apologized. Approximately 200 for a one-night stay. Expected more. At least hot water. I have stayed there approximately 30 times. This will be my last.

6

Faith

Jun 9, 2024

·

Stayed 1 night

The Fairfield is dated, but overall clean. The rooms are dated and carpet should be replaced. The bed was super uncomfortable and the smell of marijuana infiltrated our room all night long. Would not stay here again, and would not recommend.

4

Amit

Apr 28, 2023

·

There were some weird stains on the bedsheet towards one side. Was too tired to report and change rooms. So slept on the other side. Looked like someone had used the room and sheets weren't changed after.

10

Scott

Nov 8, 2025

·

Stayed 3 nights

Convenient Location, Hotel was clean

10

Amanda

Nov 2, 2024

·

Stayed 1 night

Very clean. Safe area. Friendly staff. Def stay there again!

4

Melissa

Sep 25, 2025

·

Stayed 1 night

The first room we were assigned smelled like smoke and strong air fresheners trying to cover it. We switched rooms. We were told they thought the smell would have been out by then. We didn’t notice until the morning that there was an old blood spot on a pillowcase that actually went through to the pillow. The staff was very nice and helpful. However, I will not stay here again.

8

Julie

Nov 17, 2024

·

Stayed 1 night

Spacious, well-kept. No hot water Crappy creamer for room coffee Pull out bed very bad

4

JILL

Jan 19, 2025

·

Stayed 1 night

The common areas, hallways, elevator, glass, etc. was dirty. The entire hotel needs updates. Parking was easy. Close to shopping and restaurants. Room had smelled strong of ammonia. The room seemed clean.

10

Cora

May 15, 2023

·

Stayed 1 night

This hotel was incredibly clean and the check in/check out staff were so friendly. Beds were comfy and the whole place was nice. No weird smells (which is GREAT compared to most hotels!) Pool was open & breakfast is offered. We would definitely come back to stay again if ever in this area!

4

Jermaine

Mar 4, 2024

·

Stayed 1 night

The hot water was not working for the first part. They finally got it taken care of. Couldn’t take a shower when I first arrived at the hotel

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Rooms

Room quality varies: some modern and spacious or cozy, others small or dated, with reports of loud HVAC, thin walls or exit-door noise, missing in-room microwaves, and mixed TV/bed comfort.

Related guest reviews

10

Yalonda

Aug 17, 2023

·

Stayed 1 night

Great stay easy quick check in. Breakfast included and not just fruits and muffins so that’s a plus. Only thing I can say is we didn’t have a microwave in our room. How do you have a fridge without the microwave. Idk if every room is like that but 217 has no microwave. The hotel itself was quiet and I enjoyed my stay. Next time I’m gonna need a microwave. It’s inconvenient to have to go to the lobby/breakfast area and warm up food especially when I’m not on the first floor.

10

Andria

Jun 1, 2025

·

Stayed 2 nights

The hotel was very clean and we were very satisfied with the room. There was a lot of space in the room. The shower was great. And the continental breakfast was perfect. Although we didn't get a chance to get into the pool because of the weather it did look very clean.

4

Keenan

Sep 2, 2025

·

Stayed 4 nights

Room was clean, but was like a walk in closet. No microwave in the room. Only a few channels on TV. Only 1 elevator works an was slow. Breakfast was satisfying if you eat pork. An the bathroom was just as small as the room , with the shower behind the door so watch your feet.

8

Lori

Mar 3, 2023

·

Stayed 1 night

Don't ever put me near an exit door again. People were in and out all hours of the night and starting at 4:30 in the morning.

10

Elisa

May 19, 2025

·

Stayed 1 night

Very nice hotel. Courteous staff, great breakfast offerings. Cozy room with a separate sitting area.

8

John

May 16, 2025

·

Stayed 1 night

Rooms were of usual Fairfield standard. Desk staff were friendly and helpful both at check in and throughout the stay. A small problem with a missing tv remote was resolved straightaway.

4

AILEEN

Jun 13, 2024

·

Stayed 1 night

My husband is a Marriott Rewards holder and we always use your hotels however this facility was below sub par. We rented a king suite and let me start by saying the bed was beyond uncomfortable and we had twin size pillows for a king bed which made no sense whatsoever. Also, the air conditioning unit in our bedroom went off every 3 minutes and it sounded like a helicopter. I will never say at this facility again and would appreciate some kind of reimbursement. Thank You

6

charlene

Nov 24, 2023

·

Stayed 1 night

Heating unit would not allow peaceful sleep. Every 15 minutes made a loud noise that woke me up! AWFUL! Not sure room was cleaned and disinfected. Waking up with some kind of cold and congestion. Will not stay here again.

4

Keri E

Feb 26, 2024

·

Stayed 2 nights

The property is located among a cluster of hotels, located in a safe and convenient area of town. This was our first stay at this Fairfield Inn and it was very disappointing. We were 'greeted' with smokers in the entry way! The decor was shabby and old. The room was TINY and the counterspace in the bathroom was TINY! The room's a/c and wall unit was LOUD, gurgling and disfunctional. The walls were super thin and we heard every sound. There was always a short supply/no supply of coffee! We had cold showers. It was such a shocking step below usual Marriott standards.

8

Anita

Aug 18, 2023

·

Stayed 2 nights

Very nice hotel , nice room. I was a little disappointed in the breakfast choices though. Wish there had been a small microwave in the room. Everyone there was very nice !!!

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Service

Staff are frequently praised as friendly, efficient, and accommodating, with several standout mentions; however, a few guests reported indifferent or uncommunicative check-in experiences.

Related guest reviews

4

Deborah

Nov 12, 2023

·

Stayed 1 night

Had to wait for room. Understand check-in is 4, but others were given rooms that arrived after me. I had asked for the 4th floor, assumed that is why I had to wait. Was eventually offered 4th floor. ?? The lady at the front desk was unconcerned. Took the room. Accommodations were typical other than the room provided only lukewarm water. I indicated this at checkout. The representative apologized. Approximately 200 for a one-night stay. Expected more. At least hot water. I have stayed there approximately 30 times. This will be my last.

10

James

Jun 3, 2024

·

Stayed 2 nights

The stay was great but the front desk staff, Alia and Mikala, were exceptional.

8

Mylen

Apr 28, 2023

·

Stayed 1 night

The receptionist was not accommodating when I checked in informing her that I made a call about my early check in. Instead of saying let me check, she said, check in time is 4pm. Not even friendly.

10

Justine

Mar 10, 2023

·

Stayed 1 night

Angelina on Night Shift was so welcoming and friendly. There are a lot of options in that area and I would return to this hotel just because the employee obviously loved her job and made me feel comfortable. Great customer service.

6

Gary

Oct 30, 2024

·

Stayed 1 night

Barely any communication at check-in... wi-fi, breakfast, amenities? Nothing, just my keycard and 'your room is down that hall'...

10

Amy

Oct 28, 2024

·

Stayed 1 night

Late check-in was great! We had no trouble finding our way with helpful directions by the staff. Breakfast was easy to find/fix and made it easy for us to leave on time!

10

Hector

May 12, 2025

·

Stayed 6 nights

Friendly staff, easy check in, great

8

jeff

Jul 11, 2024

·

Stayed 1 night

Manager check-in was outstanding She was efficient and very kind and helping me.

10

Leslie

Nov 19, 2024

·

Stayed 1 night

Staff was very friendly & helpful

8

Steven

Feb 21, 2024

·

Stayed 5 nights

During one evening, kids were playing hockey in the stairwell and making lots of noise. I was awakened around 8;30pm and I stepped outside my door when your front desk staff member Iris was walking quickly toward the noise and got the kids to break it up. She tol me “I got this”. She seemed un-flustered and in control. My son who was staying with me reported that he was kept awake until around 1:00am due to excessive partying and drinking and noise by a large group of adults in the dining area. He reported that Iris was doing her best to break up the party and was apparently successful and my son was able to go back to sleep. I thanked Iris the following morning at breakfast for her efforts. She is a great employee!

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Location

Convenient to highways, Crabtree Mall, and dining; many felt the area safe and quiet. A few noted tricky vehicle access and that walking to nearby spots isn’t ideal.

Related guest reviews

6

margaret

Dec 21, 2023

·

Stayed 2 nights

I liked the location - close to relatives, dining, shopping. The room was clean, the bed comfortable, but there could have been more amenities available in the room.

10

JUDY

Sep 2, 2025

·

Stayed 1 night

Easy access to and from major highway system. Near large shopping area. Quiet location. Easy check in and check out.

10

Dakota

Jul 29, 2025

·

Stayed 1 night

I stayed here to attend a Ghost concert, I felt very safe and the area was very clean. I was a bit skeptical since a previous hotel around Raleigh wasn’t nice, but I loved this hotel. I would definitely recommend! It’s about a 5 minute drive to the Crabtree Mall, which was very convenient.

10

Amanda

May 5, 2025

·

Stayed 1 night

Great hotel! Great location. Very clean. Felt safe. Close to a great mall!

10

Scott

Nov 8, 2025

·

Stayed 3 nights

Convenient Location, Hotel was clean

10

Bernard

Jun 8, 2025

·

Stayed 1 night

Beautiful area, walking distance to huge mall. Hotel looks brand new, beautiful with all the perks including: Free breakfest, free parking. Everything was above and beyond, including the pool. All staff were friendly and profesional. I have been in many hotels, but this has been the best. To top it all off, their price was the most competitive, so, the best for less.

10

Janet

Feb 9, 2023

·

Stayed 1 night

This is a beautiful hotel, close to dining and shopping (if you have a car ... not great for walking there). The room was beautiful, comfortable and clean. The breakfast was good. The lobby staff was excellent. I would definitely return.

8

Brandon

Sep 23, 2024

·

Stayed 2 nights

Overall a great place to stay for a weekend! Location was very solid for my itinerary as well!

6

alan

Jun 25, 2023

·

Stayed 1 night

Stuck in room next to washroom and noisy next door neighbors. Access to hotel tricky tucked up on hill. Parking a premium.

8

Gerri

Jul 13, 2024

·

Stayed 2 nights

It was convenient to our activities and breakfast was nice.

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Dining

Many enjoyed the complimentary breakfast with good variety and a well-kept area, though others found it limited or inconsistent in quality and availability.

Related guest reviews

10

Andria

Jun 1, 2025

·

Stayed 2 nights

The hotel was very clean and we were very satisfied with the room. There was a lot of space in the room. The shower was great. And the continental breakfast was perfect. Although we didn't get a chance to get into the pool because of the weather it did look very clean.

4

Keenan

Sep 2, 2025

·

Stayed 4 nights

Room was clean, but was like a walk in closet. No microwave in the room. Only a few channels on TV. Only 1 elevator works an was slow. Breakfast was satisfying if you eat pork. An the bathroom was just as small as the room , with the shower behind the door so watch your feet.

10

Elisa

May 19, 2025

·

Stayed 1 night

Very nice hotel. Courteous staff, great breakfast offerings. Cozy room with a separate sitting area.

8

Elise

Nov 14, 2023

·

Stayed 3 nights

Room could have been cleaner. Would not be able to sleep on pull out mattress. Breakfast was, well, don't book for that. Front staff very friendly. Property easy to reach from airport. Close to NC museum of art. Dinner option 2 hotels away.

6

William

Nov 13, 2023

·

Stayed 3 nights

Need a better breakfast, that was disappointing.

10

Janet

Feb 9, 2023

·

Stayed 1 night

This is a beautiful hotel, close to dining and shopping (if you have a car ... not great for walking there). The room was beautiful, comfortable and clean. The breakfast was good. The lobby staff was excellent. I would definitely return.

10

Jennifer

Nov 6, 2024

·

Stayed 1 night

Clean and a good variety for breakfast.

10

Kathy

Jun 28, 2024

·

Stayed 1 night

A wonderful, quality stay! Great selection of breakfast options. Would stay again!

8

Megan

Dec 17, 2023

·

Stayed 1 night

the property was around other hotels, so it was easy to find, it was clean and comfortable. There was a very loud tenant next door that was not resolved, and the ice machine was out of order. Also, breakfast was promised from 09630-0930, and there was no breakfaster after 0800

10

Sarah

Aug 22, 2025

·

Stayed 2 nights

The facilities were great even for someone on a short visit. Loved the complimentary breakfast as well.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$123
February	$124
March	$152
April	$146
May	$143
June	$148
July	$138
August	$120
September	$134
October	$148
November	$137
December	$130

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $169	19 $152
20 $140	21 $143	22 $149	23 $152	24 $145	25 $176	26 $165
27 $143	28 $142	29 $173	30 $150

Su	Mo	Tu	We	Th	Fr	Sa
				1 $134	2 $163	3 $163
4 $114	5 $133	6 $208	7 $133	8 $134	9 $172	10 $172
11 $131	12 $133	13 $163	14 $163	15 $134	16 $172	17 $172
18 $115	19 $133	20 $196	21 $162	22 $124	23 $172	24 $172
25 $114	26 $133	27 $162	28 $162	29 $133	30 $162	31 $173

Fairfield Inn & Suites Raleigh Crabtree Valley

Prices for Fairfield Inn & Suites Raleigh Crabtree Valley

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds (Hearing Accessible)

Room, 1 King Bed

Executive Suite, 1 King Bed with Sofa Bed

Room, 2 Queen Beds

Room, 1 King Bed (Mobility Hearing Accessible, Tub)

Room, 1 King Bed (Mobility Accessible, Tub)

Room, 1 King Bed (Hearing Accessible)

Studio, 1 King Bed with Sofa Bed

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 2 Queen Beds (Mobility Accessible, Tub)

Guest reviews of Fairfield Inn & Suites Raleigh Crabtree Valley

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Fairfield Inn & Suites Raleigh Crabtree Valley

Prices for upcoming dates