Econo Lodge Akron Copley Northwest

Room clean and comfortable plenty of space and staff was pleasant.

Horrific. After an eight hour drive and at 11p with my daughter, I walked in with no “Hello, how can I help?” I approached the desk and gave my name. I walked into a room with a broken lock, no doorknob on the bathroom, a broken sink counter, huge gap under main door, and on unlocked window with no bars/screen. Because I hoped to get four hours sleep and hit the road, we checked the bed and laid down. Within minutes, BED BUGS EVERYWHERE! We packed up, demanded a refund. I was laughed at and told the computers were down and to call later. I’ve been trying to reach a manager for DAYS. They have not refunded me. I’ve reported them. It’s unsanitary, unsafe. I have been treated terrible and had to drive around at close to 1am in search of a hotel in a state I’m not familiar with.

Great stay! Will return!

Room was disgusting and unclean. We foung roaches in our room. Did not included breakfast as advertised.

I made a reservations on line. When i got to the location they asked if i had stayed at the place next door, when i answered yes they pretended to look at the computer and said I'm on the do not rent. One,they didn't even make it look like the were actually looking, and 2 i have never rented at an econo lodge so i asked why they couldn't give me an answer. They put myself and kids on the streets for the night.