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Comfort Inn & Suites Airport-American Way - Room
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Comfort Inn & Suites Airport-American Way - Bathroom

Comfort Inn & Suites Airport-American Way


Amenities

  • Parking

  • Non-Smoking Rooms

  • Business Center

  • Room Service

  • Housekeeping

  • Banquet Facilities

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Property description

Make use of convenient amenities such as complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby. Additional features at this hotel include a banquet hall and a vending machine.
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$92
/ night

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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Reviews of Comfort Inn & Suites Airport-American Way describe friendly staff and a well-liked breakfast, but repeated cleanliness complaints, dated rooms, and nearby safety concerns, plus frequent closures or issues affecting the pool, hot tub, fitness room, and other amenities.

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Facilities

Limited

Cleanliness

Inconsistent

Rooms

Dated

Service

Mixed

Location

Mixed

Dining

Good

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6

Jody

IAN-logo

2 weeks ago

·

Stayed 2 nights

Staff was friendly and helpful, but the building has seen better days. The bed had spring sticking up on one side, the toilet was stained and the bathtub had patch work that was clearly done in a different color. There we holes in the ceiling tiles in the hallway with clear water damage. Hotel.com also said this location was 3 miles from the University, but it was more that 20 minutes away by car. There is nothing as far as restaurants and stores in walking distance and it is about 15 minutes away from downtown. Might make an okay truck stop, but not good if you are looking for a less expensive but nice option for a vacation or conference.
Staff was friendly and helpful, but the building has seen better days. The bed had spring sticking up on one side, the toilet was stained and the bathtub had patch work that was clearly done in a different color. There we holes in the ceiling tiles in the hallway with clear water damage. Hotel.com also said this location was 3 miles from the University, but it was more that 20 minutes away by car. There is nothing as far as restaurants and stores in walking distance and it is about 15 minutes away from downtown. Might make an okay truck stop, but not good if you are looking for a less expensive but nice option for a vacation or conference.

6

jessica

IAN-logo

Apr 26, 2026

·

Stayed 3 nights

Breakfast was ok rooms need to be worked on paint was peeling in tab air conditioner need to be cleaned or replaced and every room should have a plunger in it but customer service was wonderful
Breakfast was ok rooms need to be worked on paint was peeling in tab air conditioner need to be cleaned or replaced and every room should have a plunger in it but customer service was wonderful

8

debra

IAN-logo

Apr 22, 2026

·

Stayed 1 night

Need more real food on the menu. Away with the powdered eggs.
Need more real food on the menu. Away with the powdered eggs.

4

Tammi

IAN-logo

Apr 4, 2026

·

Stayed 1 night

It is not in the best part of town and coming in after dark was a little concerning. We had to change rooms immediately because our AC unit was not working.
It is not in the best part of town and coming in after dark was a little concerning. We had to change rooms immediately because our AC unit was not working.

4

Rick

IAN-logo

Mar 21, 2026

·

Stayed 1 night

The bathroom in our room as terrible. The sink leaked, the light over the sink was out, the toilet was permanently stained, the tub didn't drain well and they gave us dirty towels. I'm sure the towels had been washed but they had nasty stains on them and were so thin they should have been replaced anyway.
The bathroom in our room as terrible. The sink leaked, the light over the sink was out, the toilet was permanently stained, the tub didn't drain well and they gave us dirty towels. I'm sure the towels had been washed but they had nasty stains on them and were so thin they should have been replaced anyway.

4225 American Way, Parkway Village, Memphis, Memphis (and vicinity), Tennessee, United States of America

Location

Located in Memphis, Comfort Inn & Suites Airport - American Way is within a 15-minute drive of University of Memphis and Graceland. This hotel is 8.5 mi (13.6 km) from Memphis Zoo and 8.7 mi (14 km) from Beale Street.

Audubon Park(3.4 miles)

University of Memphis(3.4 miles)

Dixon Gallery and Gardens(3.5 miles)

Memphis Botanic Garden(3.9 miles)

Theatre Memphis(3.9 miles)

Leftwich Tennis Center(4 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 00:00

Before 12:00


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Free self-parking is available on-site, although parking is limited.


A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.


Pets are allowed with a fee of USD 25 per pet, per day. Service animals are exempt from fees.


Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.


The property offers limited wheelchair accessibility, including accessible parking and public areas.

The hotel is located in Memphis, within a 15-minute drive of the University of Memphis and Graceland. It is approximately 8.5 miles from the Memphis Zoo and 8.7 miles from Beale Street.


The property features a swimming pool, although specific details about the type (indoor/outdoor) and operational hours are not provided.


Children 16 years old and younger can stay for free when occupying the parent's or guardian's room using existing bedding.


Rollaway beds are available for an additional fee. The property has connecting/adjoining rooms, which are subject to availability and can be requested.


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