Best Western Plus Liverpool-Syracuse Inn & Suites
121 US$
/ noche
Promedio para septiembre
Selecciona fechas para ver precios y disponibilidad
121 US$
/ noche
Promedio para septiembre
Precios medios mensuales
En Best Western Plus Liverpool-Syracuse Inn & Suites, los precios por noche son de 90 US$ de media en el mes más barato (diciembre) y de 137 US$ en el mes más caro (octubre), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 92 US$ |
| febrero | 99 US$ |
| marzo | 105 US$ |
| abril | 112 US$ |
| mayo | 128 US$ |
| junio | 102 US$ |
| julio | 120 US$ |
| agosto | 126 US$ |
| septiembre | 121 US$ |
| octubre | 137 US$ |
| noviembre | 110 US$ |
| diciembre | 90 US$ |
E
F
M
A
M
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sept · 121 US$
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N
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Más caro: octubre (aprox. 137 US$)
Más barato: diciembre (aprox. 90 US$)
Acerca de esta propiedad
Enjoy an indoor pool, hot tub, and complimentary breakfast at this Syracuse hotel with a business center and fitness facilities.
Ubicación
136 Transistor Pkwy 43.105576 -76.18796
Piscina
Sala de fitness/Gimnasio
Recepción abierta 24 h
Ascensor
Centro de negocios
Conexión a internet de alta velocidad
Ubicación
136 Transistor Parkway,Liverpool,New York 13088,US, Syracuse, Nueva York, Estados Unidos
Opciones de habitación
Suite, 2 Queen Beds, Sofa Bed
Suite, King Bed, Sofa Bed
Detalles de la oferta
Piscina cubierta
Double Room, King Bed
Piscina cubierta
Suite, 2 Queen Beds
Detalles de la oferta
Piscina cubierta
Double Room
2 Queen Beds
Detalles de la oferta
Suite, Double Bed
Double Room, 2 Single Beds
King Bed
Detalles de la oferta
Double Room, 2 Double Beds
Piscina cubierta
2 Queen Beds, Accessible
Detalles de la oferta
Superior, King Bed
Economy Single
King Bed, Sofa Bed
Economy, Double Bed
Double Room, Double Bed
Reseñas de los huéspedes
6.3
Agradable
Basado en 454 comentarios verificados
¿Quién se queda aquí?
Trabajo
15%
Pareja
19%
Familia
52%
Grupo
8%
Solo/a
3%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Según las reseñas más recientes, el Syracuse Grand recibe opiniones mixtas: a los huéspedes les gusta el fácil acceso a la autopista, las habitaciones espaciosas y algunos miembros del personal amables, pero las frecuentes deficiencias en la limpieza, los problemas de mantenimiento y el cierre de la piscina y el jacuzzi impactan negativamente en la comodidad y la fiabilidad.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
Según las reseñas más recientes, el Syracuse Grand recibe opiniones mixtas: a los huéspedes les gusta el fácil acceso a la autopista, las habitaciones espaciosas y algunos miembros del personal amables, pero las frecuentes deficiencias en la limpieza, los problemas de mantenimiento y el cierre de la piscina y el jacuzzi impactan negativamente en la comodidad y la fiabilidad.
La limpieza y el mantenimiento son inconsistentes, con informes de ropa de cama manchada, olores persistentes, moho alrededor de la piscina y habitaciones que no están listas a la hora del check-in. El tamaño de las habitaciones es generalmente bueno, pero los accesorios envejecidos, el agua caliente o el aire acondicionado poco fiables y los ocasionales cortes de Wi-Fi frustran algunas estancias. El desayuno oscila entre aceptable y deficiente, con frecuentes escasez y máquinas fuera de servicio. Espere una estancia económica con una calidad variable y mejores resultados cuando los servicios sean menos importantes.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
La piscina cubierta y el jacuzzi suelen estar cerrados o no funcionar, y cuando están abiertos, el agua puede estar turbia o demasiado fría; la disponibilidad de toallas y equipos para la piscina es inconsistente. El aparcamiento es sencillo, mientras que el gimnasio ha recibido informes ocasionales de olor a moho.
Reseñas de huéspedes relacionadas
2
Victoria
13 may 2025
·
Se alojó 2 noches
Pool and hot tub were closed, no refund given even though amenities were closed. Garbages in my room weren’t emptied, bathroom was dirty, no towels in my room.
Pool and hot tub were closed, no refund given even though amenities were closed. Garbages in my room weren’t emptied, bathroom was dirty, no towels in my room.
8
Cherish
11 jun 2025
·
Se alojó 1 noche
Booked it for pool and hot tub amenities but upon arrival discovered they were closed
Booked it for pool and hot tub amenities but upon arrival discovered they were closed
2
Susan
5 mar 2024
·
Se alojó 1 noche
Hot tub not working, pool dirty and not adequate to use
Hot tub not working, pool dirty and not adequate to use
10
Sofiya
10 nov 2024
·
Se alojó 2 noches
I didn’t like how the water was cold in the pool
I didn’t like how the water was cold in the pool
6
Rose
28 sept 2024
·
Se alojó 1 noche
Pool and “hot tub” were disappointing. Pool bottom was chipped with sharp edges. Swim spa was barely warm and cloudy
Pool and “hot tub” were disappointing. Pool bottom was chipped with sharp edges. Swim spa was barely warm and cloudy
4
James
30 ago 2024
·
Se alojó 2 noches
We booked because it had a pool and gym. Neither of which were desirable to attend, with the gym in particular stinking like mildew. The staff said there was no window that could be opened to remove the smell. The pool had a film over it. Our room had two queen beds for our family of three. Only two towels in the room, when we asked for another we were told that they were all in laundry.
We booked because it had a pool and gym. Neither of which were desirable to attend, with the gym in particular stinking like mildew. The staff said there was no window that could be opened to remove the smell. The pool had a film over it. Our room had two queen beds for our family of three. Only two towels in the room, when we asked for another we were told that they were all in laundry.
6
Tiffany
24 jul 2025
·
Se alojó 2 noches
Indoor pool water is extremely too cold. Couldnt use the pool during our stay.
Indoor pool water is extremely too cold. Couldnt use the pool during our stay.
6
Thomas
2 dic 2024
·
Se alojó 1 noche
The pool water was green
The pool water was green
6
Alexandria
28 oct 2024
·
Se alojó 2 noches
The pool needs to be maintained better and the area cleaned better. Staff were friendly and accommodating
The pool needs to be maintained better and the area cleaned better. Staff were friendly and accommodating
4
Adam
27 may 2025
·
Se alojó 1 noche
Room wasn’t ready 90 mins after check in. TV was broke, shower handle would fall off, breakfast was limited and poor quality. Pool and hot tub was out of commission.
Room wasn’t ready 90 mins after check in. TV was broke, shower handle would fall off, breakfast was limited and poor quality. Pool and hot tub was out of commission.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
La limpieza es inconsistente: varias reseñas señalan habitaciones y pasillos sucios, ropa de cama manchada, olores desagradables y moho visible alrededor de la piscina, aunque algunos huéspedes encontraron áreas aceptablemente limpias.
Reseñas de huéspedes relacionadas
4
Megan
20 feb 2024
·
Se alojó 1 noche
I have stayed multiple times previously however this stay I am disappointed to report that the entire hotel was dirty. The hallways seem to have been neglected to be vacuumed, lots of trash and linens in the hallway for long periods of time. Mold in the pool area, chewed gum on the floor and no towels after the pool use. There was peanut butter on the coffee maker, hair in the bed linens. The shower would not work, only the tub. Hoping they were short staffed of just an off day!
I have stayed multiple times previously however this stay I am disappointed to report that the entire hotel was dirty. The hallways seem to have been neglected to be vacuumed, lots of trash and linens in the hallway for long periods of time. Mold in the pool area, chewed gum on the floor and no towels after the pool use. There was peanut butter on the coffee maker, hair in the bed linens. The shower would not work, only the tub. Hoping they were short staffed of just an off day!
6
Ursula
23 ago 2025
·
Se alojó 3 noches
While the room was spacious, comfortable and surprisingly quiet, it was not Best Western standard clean. Black mildew in the toilet bowl for example. The entire hotel, especially the hallways smelled bad like stale cigarette smoke. It was also interesting that the hotel bill showed a total price of $ 93.62 less than what Expedia had charged us. It was a same day booking. Answer from Expedia was that this extra amount covers Expedia’s cost of running the booking platform. That was a new one! Beware!
While the room was spacious, comfortable and surprisingly quiet, it was not Best Western standard clean. Black mildew in the toilet bowl for example. The entire hotel, especially the hallways smelled bad like stale cigarette smoke. It was also interesting that the hotel bill showed a total price of $ 93.62 less than what Expedia had charged us. It was a same day booking. Answer from Expedia was that this extra amount covers Expedia’s cost of running the booking platform. That was a new one! Beware!
4
Tammy
10 ago 2025
·
Se alojó 1 noche
Very dirty but the front desk girl at the end did end up comping us a night also head of housekeeping was fantastic amen we finally got our room clean 24 hours later
Very dirty but the front desk girl at the end did end up comping us a night also head of housekeeping was fantastic amen we finally got our room clean 24 hours later
2
Rachael
16 nov 2024
·
Se alojó 1 noche
Room was dirty and dusty, no shower curtain in the bathroom, no hot water. We checked late, and went to sleep. Woke up to shower to attend a funeral and realized there was no shower curtain and went to do a bird bath and there was no hot water. In addition the door to the room, which is a fire door, did not latch properly and needed to be pulled all the way closed. When I went to the front desk, non management was great and apologetic. The manager was guilting and shaming of me for “Not reporting it the night before”. Then was “teaching” his staff about guests like me- in the open. Unprofessional.
Room was dirty and dusty, no shower curtain in the bathroom, no hot water. We checked late, and went to sleep. Woke up to shower to attend a funeral and realized there was no shower curtain and went to do a bird bath and there was no hot water. In addition the door to the room, which is a fire door, did not latch properly and needed to be pulled all the way closed. When I went to the front desk, non management was great and apologetic. The manager was guilting and shaming of me for “Not reporting it the night before”. Then was “teaching” his staff about guests like me- in the open. Unprofessional.
2
Elizabeth
20 feb 2024
·
Se alojó 1 noche
The first room we were given was filthy. Asked for a second room and that was filthy, too. Trash and tissues on floor, food on the rug, stained bedding, dirty bathroom, etc. No towels in the room, and none were made available until 10:20 a.m. the NEXT day. No towels for pool, either. And there was NO shower curtain! I had to ask for one at the front desk! Hallway full of trash and cleaning rags scattered about. Didn’t see food for continental breakfast- must have missed it, even though we were down there early. We should have left and gone somewhere else, but we had to get to a tournament, and this is where teammates were staying.
The first room we were given was filthy. Asked for a second room and that was filthy, too. Trash and tissues on floor, food on the rug, stained bedding, dirty bathroom, etc. No towels in the room, and none were made available until 10:20 a.m. the NEXT day. No towels for pool, either. And there was NO shower curtain! I had to ask for one at the front desk! Hallway full of trash and cleaning rags scattered about. Didn’t see food for continental breakfast- must have missed it, even though we were down there early. We should have left and gone somewhere else, but we had to get to a tournament, and this is where teammates were staying.
10
Cathleen
17 sept 2025
·
Se alojó 1 noche
It was nice the staff was amazing, but the pool is falling apart and water is cloudy. The hot tub had so much skin in it that when you step in it moves. Cob webs in the room and dust balls (not bunnies) in the room.
It was nice the staff was amazing, but the pool is falling apart and water is cloudy. The hot tub had so much skin in it that when you step in it moves. Cob webs in the room and dust balls (not bunnies) in the room.
4
Catherine
24 mar 2025
·
Se alojó 1 noche
The 1st had a broken bathroom door and 2 room was smelled and bathroom was very clean. The whole hotel was
The 1st had a broken bathroom door and 2 room was smelled and bathroom was very clean. The whole hotel was
4
Hannah
21 jun 2025
·
Se alojó 2 noches
Checked into the hotel and our room was not clean at all. Hair in the tub, bed and floors, dirt all over the floors.
Checked into the hotel and our room was not clean at all. Hair in the tub, bed and floors, dirt all over the floors.
4
Catherine
4 jul 2025
·
Se alojó 1 noche
If it wasn’t so late at night we would of went somewhere else, but with young children and being on the road for 9 hours we were exhausted, the staff was friendly but the hallway leading to the room was filthy and had a bad odor. The room was dirty as well, did not look cleaned, dirt all over the floor and surfaces as well as the sheets, we used our blankets we brought, there was hair in our towels and wash cloths, the room had a terrible odor. Breakfast was ok, juice, milk and coffee were all watered down. At least the staff were friendly.
If it wasn’t so late at night we would of went somewhere else, but with young children and being on the road for 9 hours we were exhausted, the staff was friendly but the hallway leading to the room was filthy and had a bad odor. The room was dirty as well, did not look cleaned, dirt all over the floor and surfaces as well as the sheets, we used our blankets we brought, there was hair in our towels and wash cloths, the room had a terrible odor. Breakfast was ok, juice, milk and coffee were all watered down. At least the staff were friendly.
4
Dina
30 dic 2024
·
Se alojó 3 noches
Unfortunately my experience was below average, mainly due to poor cleaning. Hallway floors had crumbs in several places, staff are smoking right outside the door and then come right back inside with the smell wafting. Pool area was not cleaned over the weekend (hair everywhere and even an artificial nail on the deck), hot tub jets not working which means the water gets close to no filtering. Dust in all corners of the room, stained towels and ripped sheets. Really nice cook but the kitchen is poorly stocked with no yogurts; muffins and eggs ran out on the 2nd day, bagels were stale, coffee mediocre. Nothing one would expect of Best Western.
Unfortunately my experience was below average, mainly due to poor cleaning. Hallway floors had crumbs in several places, staff are smoking right outside the door and then come right back inside with the smell wafting. Pool area was not cleaned over the weekend (hair everywhere and even an artificial nail on the deck), hot tub jets not working which means the water gets close to no filtering. Dust in all corners of the room, stained towels and ripped sheets. Really nice cook but the kitchen is poorly stocked with no yogurts; muffins and eggs ran out on the 2nd day, bagels were stale, coffee mediocre. Nothing one would expect of Best Western.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones suelen ser espaciosas pero anticuadas, con frecuentes problemas de mantenimiento, como agua caliente o sistemas de calefacción/refrigeración poco fiables, paredes/puertas ruidosas, fallas ocasionales en el televisor o en el jacuzzi de la habitación y cortes periódicos de Wi-Fi.
Reseñas de huéspedes relacionadas
6
Jillian
15 sept 2024
·
Se alojó 1 noche
Upon arrival we were checked in quickly (no pre-check) by a woman who looked like she had worked too many hours. We were given an informational sheet with important hotel information regarding check out, the pool, quiet time, parties, and wifi. Our room was acceptable, but could have been better. There was a stain on one comforter and a large stain on the lamp shade. The room and bathroom seemed clean otherwise. Our room did not have any shampoo left in the bottle and there was apparently none in the hotel at all to restock it. This was particularly annoying after getting in the pool and hot tub. The pool area was clean overall, but the jets did not work in the hot tub and it was filled with soap scum (shampoo would have been REALLY nice to have). The food for breakfast was okay and there were many options including pancakes, 2 meats, eggs, oatmeal, toast/bagel, muffins, yogurt, and fruit. The apple juice had run out and there was no mix at all for the orange juice. Orange juice cartons that were put in the fridge were small and frozen (my son got one), but by the time I made it there, they were gone and no one came to restock. After our experience, I am not sure that I will return.
Upon arrival we were checked in quickly (no pre-check) by a woman who looked like she had worked too many hours. We were given an informational sheet with important hotel information regarding check out, the pool, quiet time, parties, and wifi. Our room was acceptable, but could have been better. There was a stain on one comforter and a large stain on the lamp shade. The room and bathroom seemed clean otherwise. Our room did not have any shampoo left in the bottle and there was apparently none in the hotel at all to restock it. This was particularly annoying after getting in the pool and hot tub. The pool area was clean overall, but the jets did not work in the hot tub and it was filled with soap scum (shampoo would have been REALLY nice to have). The food for breakfast was okay and there were many options including pancakes, 2 meats, eggs, oatmeal, toast/bagel, muffins, yogurt, and fruit. The apple juice had run out and there was no mix at all for the orange juice. Orange juice cartons that were put in the fridge were small and frozen (my son got one), but by the time I made it there, they were gone and no one came to restock. After our experience, I am not sure that I will return.
6
Fábio
16 dic 2024
·
Se alojó 1 noche
The room itself was good, but the AC/heating system used in it is outdated. The day night were cold and although we had the heater on, often the system pumped cold air in, to level the temperature, making the entire room colder. Also, the pod tray in the coffee machine was not there and I had to engineer means to brew some coffee at 06:00AM…
The room itself was good, but the AC/heating system used in it is outdated. The day night were cold and although we had the heater on, often the system pumped cold air in, to level the temperature, making the entire room colder. Also, the pod tray in the coffee machine was not there and I had to engineer means to brew some coffee at 06:00AM…
4
Andrew
13 may 2025
·
Se alojó 3 noches
Food below average for hotel in this price range in Syracuse (few choices, butter and cream cheese left out warm on counter, little fruit). When we arrived, toilet paper dispenser broken, no towels. Ran out of TP and tissues, asked for more, and they were left on a counter and not installed. Dirty ceiling and frayed bed-ruffle made room feel unclean. Very convenient location, though.
Food below average for hotel in this price range in Syracuse (few choices, butter and cream cheese left out warm on counter, little fruit). When we arrived, toilet paper dispenser broken, no towels. Ran out of TP and tissues, asked for more, and they were left on a counter and not installed. Dirty ceiling and frayed bed-ruffle made room feel unclean. Very convenient location, though.
10
Allan
18 may 2025
·
Se alojó 2 noches
Pillows were really bad. Stiff neck still. Had alot of issues with the Ac not getting cokd enough and the tub/shower is very good for anyone with a bigger body.
Pillows were really bad. Stiff neck still. Had alot of issues with the Ac not getting cokd enough and the tub/shower is very good for anyone with a bigger body.
6
Stephanie
17 mar 2024
·
Se alojó 1 noche
Location was ok. Staff very nice. Beds comfortable. Close to highway so a bit noisy when trying to sleep. Like that there is an indoor pool and hot tub, however, it looks like they have water damage they are trying to fix and there was an area in the pool area on the ceiling with a lot of black mold on it. Also, only two bath towels were in the room for three guests and we ended up having to ask at the front desk for a roll of toilet paper since no extra rolls in our bathroom and there was not much on the roll when we checked in. Another issue was that there was supposed to be free wifi and when we tried to join, it didn’t even show up in the list of wifi to use on any of our devices, so no wifi at all.
Location was ok. Staff very nice. Beds comfortable. Close to highway so a bit noisy when trying to sleep. Like that there is an indoor pool and hot tub, however, it looks like they have water damage they are trying to fix and there was an area in the pool area on the ceiling with a lot of black mold on it. Also, only two bath towels were in the room for three guests and we ended up having to ask at the front desk for a roll of toilet paper since no extra rolls in our bathroom and there was not much on the roll when we checked in. Another issue was that there was supposed to be free wifi and when we tried to join, it didn’t even show up in the list of wifi to use on any of our devices, so no wifi at all.
6
Nathan
30 abr 2024
·
Se alojó 1 noche
I had the jetted tub room. There was hair around the tub when i checked into my room. I wasn't sure there was hot water in my room. After running the water for several minutes and never got hot water, I called the desk 2 or 3 times and the desk never answered. I then just left the hot water running for forever and it finally got hot.
I had the jetted tub room. There was hair around the tub when i checked into my room. I wasn't sure there was hot water in my room. After running the water for several minutes and never got hot water, I called the desk 2 or 3 times and the desk never answered. I then just left the hot water running for forever and it finally got hot.
6
Erik
3 dic 2023
·
Se alojó 1 noche
There was a fake eyelash in the tub, no microwave. The shower didn’t get hot and the refrigerator didn’t get cold.
There was a fake eyelash in the tub, no microwave. The shower didn’t get hot and the refrigerator didn’t get cold.
6
Gail
13 sept 2024
·
Se alojó 1 noche
Everything was very nice. Except my queen bed was terrible to sleep on and remote did not work on the tv
Everything was very nice. Except my queen bed was terrible to sleep on and remote did not work on the tv
4
Ronald
6 nov 2023
·
Se alojó 2 noches
The key would not work on the door, so I could not get in or out of the room and the evening receptionist was indifferent to the situation. There was no hot water for the shower, they did not care. The a/c unit sounded like a truck and was never fixed.
The key would not work on the door, so I could not get in or out of the room and the evening receptionist was indifferent to the situation. There was no hot water for the shower, they did not care. The a/c unit sounded like a truck and was never fixed.
4
Joseph
28 jul 2025
·
Se alojó 1 noche
Overall - bad experience. The property sits adjacent to a Lockheed Martin parking lot. There is a retention pond at the front of the property, along with a grassy area that appears to be mowed. The pond is covered in algae and is not pleasant. The building is low-slung, with two floors, and the carpets and rooms are not clean. There are very few outlets, so it's hard to plug in your devices. The lunchroom at the front is drab. I did not get a look at the pool or the meals they served. One of the mattresses appeared to have an extensive wet stain along the bottom. Both matresses were old and sunk in the middle and leaned to one side.
Overall - bad experience. The property sits adjacent to a Lockheed Martin parking lot. There is a retention pond at the front of the property, along with a grassy area that appears to be mowed. The pond is covered in algae and is not pleasant. The building is low-slung, with two floors, and the carpets and rooms are not clean. There are very few outlets, so it's hard to plug in your devices. The lunchroom at the front is drab. I did not get a look at the pool or the meals they served. One of the mattresses appeared to have an extensive wet stain along the bottom. Both matresses were old and sunk in the middle and leaned to one side.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El servicio parece tener falta de personal y es inconsistente: las largas esperas y las habitaciones que no están listas a la hora del check-in son comunes, y las respuestas pueden ser poco útiles. Dicho esto, varios huéspedes destacan a un personal amable y servicial.
Reseñas de huéspedes relacionadas
10
Lisa
20 jul 2025
·
Se alojó 2 noches
We came for the Nationals. The staff was very friendly. The rooms, 3 couples had 3 king suites, were clean and spacious. Picnic tables with a pond view made it nice to sit and relax after a long day of walking. Even with having a showcar and truck and trailer, there was safe parking.
We came for the Nationals. The staff was very friendly. The rooms, 3 couples had 3 king suites, were clean and spacious. Picnic tables with a pond view made it nice to sit and relax after a long day of walking. Even with having a showcar and truck and trailer, there was safe parking.
10
Janice
21 jul 2025
·
Se alojó 2 noches
Went for a concert and a visit to Copperstown. The hot tub was great, excellent breakfast as well. Staff was very accommodating, anything we needed we got right away. Highly recommend this property will most certainly stay there on our next visit to Syracuse. A++
Went for a concert and a visit to Copperstown. The hot tub was great, excellent breakfast as well. Staff was very accommodating, anything we needed we got right away. Highly recommend this property will most certainly stay there on our next visit to Syracuse. A++
2
Lingqiao
14 ene 2024
·
Se alojó 1 noche
This place is terrible. The check in receptionist, an Indian lady attitude is rude and terrible. For the deposit, she asked me swipe credit twice, actually after first time swiped card, she said it wasn’t successful but I saw the machine shows processing and then approved, then I check my online banking it shows one transaction on pending. However, she refused check in and forced me to swipe credit card again. As results, I show my online banking showing two transactions under pending which means it was double charged. However, she argued she only charged one time, asked me call her manager. And then I said can you double check with your manager both pending transactions will be released after check out, and she said her manager is off. Overall conversation her attitude was so rude. I never had this experience in any hotel before. I rate zero out of ten for this hotel as the receptionist is unprofessional and rude.
This place is terrible. The check in receptionist, an Indian lady attitude is rude and terrible. For the deposit, she asked me swipe credit twice, actually after first time swiped card, she said it wasn’t successful but I saw the machine shows processing and then approved, then I check my online banking it shows one transaction on pending. However, she refused check in and forced me to swipe credit card again. As results, I show my online banking showing two transactions under pending which means it was double charged. However, she argued she only charged one time, asked me call her manager. And then I said can you double check with your manager both pending transactions will be released after check out, and she said her manager is off. Overall conversation her attitude was so rude. I never had this experience in any hotel before. I rate zero out of ten for this hotel as the receptionist is unprofessional and rude.
10
Krista
24 sept 2023
·
Se alojó 5 noches
The staff at BW was so accommodating and very nice with every interaction.
The staff at BW was so accommodating and very nice with every interaction.
2
Linda
16 jul 2023
·
Se alojó 1 noche
We arrived at the hotel at 4:00, check in time was 3:00. They told me our room wasn’t clean for another 15-20 minutes. Then I went up to the desk 20 minutes later still not ready. Repeat another 2 times, with them telling me the same exact thing. Finally I said we had an event to get ready for I needed our room. Then told me cleaners were on “break”. It was absolutely ridiculous and very unprofessional, not to mention when we finally got our room we had little to no time to get ready to leave for our event that we had planned. They have no care of the inconvenience that it caused for us. Check in was 3:00, very poor planning on the hotel. So many people there that were in the same predicament as us.
We arrived at the hotel at 4:00, check in time was 3:00. They told me our room wasn’t clean for another 15-20 minutes. Then I went up to the desk 20 minutes later still not ready. Repeat another 2 times, with them telling me the same exact thing. Finally I said we had an event to get ready for I needed our room. Then told me cleaners were on “break”. It was absolutely ridiculous and very unprofessional, not to mention when we finally got our room we had little to no time to get ready to leave for our event that we had planned. They have no care of the inconvenience that it caused for us. Check in was 3:00, very poor planning on the hotel. So many people there that were in the same predicament as us.
6
Maria
23 jun 2024
·
Se alojó 1 noche
When I called the front desk they didn’t answer. I called and waited on the line for 5 minutes. Also the a/c would turn and off throughout the night.
When I called the front desk they didn’t answer. I called and waited on the line for 5 minutes. Also the a/c would turn and off throughout the night.
2
Julia
10 jul 2023
·
Se alojó 1 noche
Booked hotel months ahead of time with a 3pm check in and wasn't able to get into my room until closer to 6pm. Several people in the lobby were experiencing the same issue. There was no manager on duty, so the poor woman at reception was getting yelled at by all of these people for the issue with the room and no one was there to help her. Best Western doesn't care about their employees and would rather leave an over worked and underpaid staff member to take the brunt of people's anger all alone than have a manager on duty. I will not be returning.
Booked hotel months ahead of time with a 3pm check in and wasn't able to get into my room until closer to 6pm. Several people in the lobby were experiencing the same issue. There was no manager on duty, so the poor woman at reception was getting yelled at by all of these people for the issue with the room and no one was there to help her. Best Western doesn't care about their employees and would rather leave an over worked and underpaid staff member to take the brunt of people's anger all alone than have a manager on duty. I will not be returning.
4
bradford
23 jun 2024
·
Se alojó 1 noche
The coffee maker didn't work, I didn't get my wake-up call ( I had my phone but I asked for a wake-up call just in case) I had an early flight The floor was sticky The front desk didn't answer the phone I still have received my receipt which they said tey would email yesterday
The coffee maker didn't work, I didn't get my wake-up call ( I had my phone but I asked for a wake-up call just in case) I had an early flight The floor was sticky The front desk didn't answer the phone I still have received my receipt which they said tey would email yesterday
10
Frank
16 abr 2025
·
Se alojó 1 noche
Friendly staff.
Friendly staff.
6
Mya
29 jun 2025
·
Se alojó 1 noche
Booked a month ago. When I arrived they said there wasn’t a room available yet I would have to wait 15-20 minutes. It ended up being 45 minutes
Booked a month ago. When I arrived they said there wasn’t a room available yet I would have to wait 15-20 minutes. It ended up being 45 minutes
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Ubicación conveniente justo a la salida de la I-90 y cerca de las principales rutas, con fácil acceso al aeropuerto, Destiny USA y locales de interés; el área inmediata es más práctica que pintoresca. El aparcamiento suele ser fácil.
Reseñas de huéspedes relacionadas
10
Carol
28 dic 2024
·
Se alojó 1 noche
Easy on and off from the thruway
Easy on and off from the thruway
6
Craig
6 ago 2025
·
Se alojó 1 noche
Convenient right off the interstate
Convenient right off the interstate
8
Shawn
8 dic 2022
·
Se alojó 19.332 noches
Clean and convent to getting into Syracuse,
Clean and convent to getting into Syracuse,
8
Dennie
25 ago 2024
·
Se alojó 1 noche
BW Liverpool was a good hotel for the price. It was clean, the service was good, and the included breakfast was good. We were close to I-90 so getting back on the highway was quick and easy. We would stay there again when passing through the area.
BW Liverpool was a good hotel for the price. It was clean, the service was good, and the included breakfast was good. We were close to I-90 so getting back on the highway was quick and easy. We would stay there again when passing through the area.
8
Linda
3 nov 2024
·
Se alojó 2 noches
The location of this hotel right near the NYS thruway is good. The area surrounding the hotel offers nothing on the way of charm. It does border Lockheed Martin so convenient if you are going there for business. The rooms are large and well equiped. But the hotel is really starting to show its age and look worn. Overall this hotel is reasonably priced with nice size rooms. A good value .
The location of this hotel right near the NYS thruway is good. The area surrounding the hotel offers nothing on the way of charm. It does border Lockheed Martin so convenient if you are going there for business. The rooms are large and well equiped. But the hotel is really starting to show its age and look worn. Overall this hotel is reasonably priced with nice size rooms. A good value .
10
Barb
9 jul 2023
·
Se alojó 1 noche
Property seemed well kept inside/out, rooms were clean (had a funky smell at first) and orderly. There was an easy check in/out and it was close to the airport, which was our main purpose for a hotel in this area.
Property seemed well kept inside/out, rooms were clean (had a funky smell at first) and orderly. There was an easy check in/out and it was close to the airport, which was our main purpose for a hotel in this area.
10
Michael
24 abr 2025
·
Se alojó 1 noche
Convenient parking and location
Convenient parking and location
10
Sheree
29 jun 2024
·
Se alojó 1 noche
Easy access from the highway.
Easy access from the highway.
10
Vince
20 may 2025
·
Se alojó 3 noches
Close to the ball diamonds
Close to the ball diamonds
8
Michael
3 sept 2024
·
Se alojó 1 noche
Convenient to the NY Thruway, has semi truck parking.
Convenient to the NY Thruway, has semi truck parking.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
La calidad del desayuno es inconsistente: se informan frecuentes escasez y múltiples máquinas fuera de servicio (café, jugo, panqueques, yogur), aunque algunos huéspedes encontraron las ofertas aceptables y apreciaron la atención del personal del desayuno.
Reseñas de huéspedes relacionadas
10
Kathleen
15 jun 2024
·
Se alojó 1 noche
Breakfast menu needs improvement. Pancakes were under cook. Should have waffles. Coffee was weak
Breakfast menu needs improvement. Pancakes were under cook. Should have waffles. Coffee was weak
4
Kristin
7 abr 2025
·
Se alojó 2 noches
The manager was super friendly and helpful! The common areas (lobby, breakfast area, front desk) were nicely kept. Once I got in my room things changed. Light on night stand only worked on one side, bathroom mirror had been broken and poorly glued, air/heat unit made a terrible squealing noise, and toilet wouldn’t stop running. Bathroom had not been cleaned well… mirror had an obvious mess sprayed across the entire middle from the last guest, floor did not appear to have been mopped (there was even a bobby pin on the floor), there was no bathmat or soap, conditioner bottle was almost empty, towels were stained/dirty, and the tub did no drain properly. I tried switching the bulb out (which did not work), then reported the lamp to the front desk when asking for a bar of soap. Manager offered to switch out lamp but I told him not to worry about it. I did not notice the missing bathmat or gross towels until I showered the next morning. I had 2 key cards for the room which both stopped working TWICE and I had to go to the front desk both times to get them reprogrammed. I also could not get the keys to work on the outside door card reader, which made it difficult to get in from busy parking lot. Breakfast was decent but attendant didn’t stay up on need. I left the first day with just a cup of coffee because I didn’t have time for her to replenish. The hotel was very busy so I expected some noise, but the sound traveled through walls and floor more than what I would have expected!
The manager was super friendly and helpful! The common areas (lobby, breakfast area, front desk) were nicely kept. Once I got in my room things changed. Light on night stand only worked on one side, bathroom mirror had been broken and poorly glued, air/heat unit made a terrible squealing noise, and toilet wouldn’t stop running. Bathroom had not been cleaned well… mirror had an obvious mess sprayed across the entire middle from the last guest, floor did not appear to have been mopped (there was even a bobby pin on the floor), there was no bathmat or soap, conditioner bottle was almost empty, towels were stained/dirty, and the tub did no drain properly. I tried switching the bulb out (which did not work), then reported the lamp to the front desk when asking for a bar of soap. Manager offered to switch out lamp but I told him not to worry about it. I did not notice the missing bathmat or gross towels until I showered the next morning. I had 2 key cards for the room which both stopped working TWICE and I had to go to the front desk both times to get them reprogrammed. I also could not get the keys to work on the outside door card reader, which made it difficult to get in from busy parking lot. Breakfast was decent but attendant didn’t stay up on need. I left the first day with just a cup of coffee because I didn’t have time for her to replenish. The hotel was very busy so I expected some noise, but the sound traveled through walls and floor more than what I would have expected!
4
Andrew
13 may 2025
·
Se alojó 3 noches
Food below average for hotel in this price range in Syracuse (few choices, butter and cream cheese left out warm on counter, little fruit). When we arrived, toilet paper dispenser broken, no towels. Ran out of TP and tissues, asked for more, and they were left on a counter and not installed. Dirty ceiling and frayed bed-ruffle made room feel unclean. Very convenient location, though.
Food below average for hotel in this price range in Syracuse (few choices, butter and cream cheese left out warm on counter, little fruit). When we arrived, toilet paper dispenser broken, no towels. Ran out of TP and tissues, asked for more, and they were left on a counter and not installed. Dirty ceiling and frayed bed-ruffle made room feel unclean. Very convenient location, though.
8
Alicia
28 abr 2025
·
Se alojó 1 noche
The jacuzzi has been broken for weeks. Also, I visit often, it wouldn’t hurt to change the breakfast up. Have some fresh fruit out, berries to go with the yogurt. Get the drink machine fixed instead of those tiny baby cartons of juice. Also get smart TVs and USB and C ports on the lamps. ☺️☺️
The jacuzzi has been broken for weeks. Also, I visit often, it wouldn’t hurt to change the breakfast up. Have some fresh fruit out, berries to go with the yogurt. Get the drink machine fixed instead of those tiny baby cartons of juice. Also get smart TVs and USB and C ports on the lamps. ☺️☺️
4
Giovana
21 ago 2025
·
Se alojó 2 noches
Please stop the breakfast. This is a cause of frustration for the guests. The quality is so poor that you are making a disfavor to yourself and us by continue to offer it. Keep your dignity and discontinue! The coffee was cold, everything was off brand and seriously not worth the trouble
Please stop the breakfast. This is a cause of frustration for the guests. The quality is so poor that you are making a disfavor to yourself and us by continue to offer it. Keep your dignity and discontinue! The coffee was cold, everything was off brand and seriously not worth the trouble
10
Joshua
19 ago 2025
·
Se alojó 1 noche
Looks a little ominous when you're pulling up, but that's just because the security around Lockheed Martin right next door. Hotel itself is nice. Breakfast was pretty good for the price, other than the pancake machine not working well.
Looks a little ominous when you're pulling up, but that's just because the security around Lockheed Martin right next door. Hotel itself is nice. Breakfast was pretty good for the price, other than the pancake machine not working well.
2
Danica
26 dic 2024
·
Se alojó 2 noches
Cold water in the hot tub and the shower, broken breakfast (yogurt & juice machine broken). Nice staff tho! The breakfast attendant was exceptionally sweet. She needs a promotion and a raise.
Cold water in the hot tub and the shower, broken breakfast (yogurt & juice machine broken). Nice staff tho! The breakfast attendant was exceptionally sweet. She needs a promotion and a raise.
10
Richard
22 may 2023
·
Se alojó 1 noche
The front desk staff were quick and helpful for our check in and out. The room was clean, well sized and the beds comfortable. The breakfast was quite nice, I haven't seen a pancake making machine before. Nice! Unfortunately the coffee and juice dispensing machines were not working correctly but the staff was helping to provide Coffee in an urn and juice in sealed dispenser cups. A nice stay.
The front desk staff were quick and helpful for our check in and out. The room was clean, well sized and the beds comfortable. The breakfast was quite nice, I haven't seen a pancake making machine before. Nice! Unfortunately the coffee and juice dispensing machines were not working correctly but the staff was helping to provide Coffee in an urn and juice in sealed dispenser cups. A nice stay.
6
Colleen M
3 ago 2025
·
Se alojó 2 noches
The floor in our room was filthy. Probably hasn't been cleaned in quite some time. We had a 2 queen suite as we made the reservation for 2 adults and children. There were 2 towels to use. Breakfast was interesting. The coffee tasted like water, the pancake machine didn't work. No toaster. Juice machine didn't work. Tje staff did try to no avail to fix things.
The floor in our room was filthy. Probably hasn't been cleaned in quite some time. We had a 2 queen suite as we made the reservation for 2 adults and children. There were 2 towels to use. Breakfast was interesting. The coffee tasted like water, the pancake machine didn't work. No toaster. Juice machine didn't work. Tje staff did try to no avail to fix things.
8
Saira
21 ago 2025
·
Se alojó 3 noches
It was 8:35 AM on a Tuesday morning and breakfast was over at 9:00 AM. The pancake batter had finished when i got mine and asked for another customer that had a small child, if it could be replaced because the child wanted pancakes; the lady went to the back and came back out with no pancake mix. I understand that it was close to the 9:00AM cut off time but if you have a small child present waiting and not come out with the batter is not fair.
It was 8:35 AM on a Tuesday morning and breakfast was over at 9:00 AM. The pancake batter had finished when i got mine and asked for another customer that had a small child, if it could be replaced because the child wanted pancakes; the lady went to the back and came back out with no pancake mix. I understand that it was close to the 9:00AM cut off time but if you have a small child present waiting and not come out with the batter is not fair.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Sonny
27 mar 2025
·
Se alojó 2 noches
Y
Y
8
France
22 mar 2025
·
Se alojó 2 noches
Tranquile
Tranquile
10
Michelle
15 abr 2022
·
Se alojó 1 noche
Y
Y
10
Rafael Santiago
11 abr 2022
·
Se alojó 3 noches
Me gusto muy bueno
Me gusto muy bueno
2
JoAnn
31 dic 2025
·
Se alojó 2 noches
Rooms are okay but the hotel has no smoking and smells like pot very bad. Breakfast was good. I’ve machine was out.
Rooms are okay but the hotel has no smoking and smells like pot very bad. Breakfast was good. I’ve machine was out.
Política del establecimiento
Entrada
Salida
Entrada a partir de la(s) 15:00
Antes de la(s) 11:00
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-14: 83.99395290664674USD
- 2026-09-15: 83.93997384670259USD
- 2026-09-16: 84.73001739017488USD
- 2026-09-17: 101.96338914825441USD
- 2026-09-18: 177.6122903215027USD
- 2026-09-19: 125.57595708263398USD
- 2026-09-20: 105.62516974559784USD
- 2026-09-21: 81.57070603603364USD
- 2026-09-22: 83.130270338974USD
- 2026-09-23: 84.48767069240571USD
- 2026-09-24: 83.01150055938722USD
- 2026-09-25: 126.31481252391816USD
- 2026-09-26: 128.47404535594941USD
- 2026-09-27: 84.59983725963593USD
- 2026-09-28: 84.48767069240571USD
- 2026-09-29: 83.72742084308625USD
- 2026-09-30: 83.130270338974USD
- 2026-10-01: 83.72742084308625USD
- 2026-10-02: 82.05064511867523USD
- 2026-10-03: 86.1577287487793USD
- 2026-10-04: 84.48767069240571USD
- 2026-10-05: 86.1577287487793USD
- 2026-10-06: 84.48767069240571USD
- 2026-10-07: 86.1577287487793USD
- 2026-10-08: 82.05064511867523USD
- 2026-10-09: 83.01150055938722USD
- 2026-10-10: 83.96996123508454USD
- 2026-10-11: 85.84615397266388USD
- 2026-10-12: 84.48767069240571USD
- 2026-10-13: 85.80876218215943USD
- 2026-10-14: 83.130270338974USD
- 2026-10-15: 86.1577287487793USD
- 2026-10-16: 268.9037965704346USD
- 2026-10-17: NO DATA
- 2026-10-18: 83.96996123508454USD
- 2026-10-19: 84.48767069240571USD
- 2026-10-20: 86.1577287487793USD
- 2026-10-21: 83.72742084308625USD
- 2026-10-22: 83.72742084308625USD
- 2026-10-23: 83.130270338974USD
- 2026-10-24: 82.05064511867523USD
- 2026-10-25: 84.48767069240571USD
- 2026-10-26: 84.48767069240571USD
- 2026-10-27: 84.48767069240571USD
- 2026-10-28: 93.7104038036728USD
- 2026-10-29: 91.28007828941347USD
- 2026-10-30: 84.48767069240571USD
- 2026-10-31: 82.97032292713166USD
- 2026-11-01: 89.60795122650147USD
- 2026-11-02: 92.77566186676026USD
- 2026-11-03: 90.68755883823395USD
- 2026-11-04: 94.57035335529328USD
- 2026-11-05: 102.64647826011658USD
- 2026-11-06: 89.60795122650147USD
- 2026-11-07: 114.81051106636049USD
- 2026-11-08: 94.57035335529328USD
- 2026-11-09: 94.57035335529328USD
- 2026-11-10: 92.77566186676026USD
- 2026-11-11: 92.77566186676026USD
- 2026-11-12: 92.77566186676026USD
- 2026-11-13: 91.96710291584016USD
- 2026-11-14: 98.80781961444856USD
Servicios populares
Piscina
Sala de fitness/Gimnasio
Recepción abierta 24 h
Ascensor
Centro de negocios
Conexión a internet de alta velocidad
Servicios
Centro de negocios
Ascensor
Recepción abierta 24 h
Caja fuerte
Cajero automático
Salas de reuniones
Fotocopiadora
Registros de entrada y salida exprés
Autoservicio de lavandería
Internet
Conexión a internet de alta velocidad
General
Aire acondicionado
Nevera
Microondas
Secador de pelo
Jacuzzi
Máquinas expendedoras
Actividades
Sala de fitness/Gimnasio
Piscina
Piscina cubierta