Name: Villas Carlota Cancún
Address: Sergio Butrón Casas, Alfredo V. Bonfil, Alfredo V. Bonfil, Cancun, Benito Juárez, Quintana Roo, Mexico, Cancun, Quintana Roo, Mexico
Rating: 7.8

Guest reviews

7.8

Good

Based on 123 verified reviews

What guests think

AI-generated summary based on recent guest reviews

At Villas Carlota Cancún, travelers consistently highlight the warm, attentive hosting (often by Patricia), clean, comfortable rooms, and a quiet residential setting near Cancún Airport, with a simple continental breakfast and generally good value for short overnight stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Claudia

27 Apr 2026

·

Stayed 1 night

We wil be back the staff was so kind the breakfast delicious!! Clean room and the bed was so good! Thanks

6

Christopher

16 Apr 2026

·

Stayed 1 night

Warning! This is not a hotel. This is a home with several different rooms. When I arrived at 4:30 p.m. after an all-day flight the owner informed me that my room was not ready. Even though they asked me when I was going to be there a day ahead of time. Telling me that there was a problem with the plumbing in the bathroom. They're like a communication was frightening to begin with. Although they did ask a neighbor two doors down if we could stay in one of her rooms for the exact same price that we were paying. Then saying they charge 45% more for credit cards. Am I going to stay here again no do I recommend anybody to stay here definitely not!

10

Ines

19 Feb 2026

·

Stayed 1 night

Excelente

10

CAROL

27 Jan 2026

·

Stayed 2 nights

Thank you

10

Laura

1 Jan 2026

·

Stayed 1 night

Patricia was incredibly hospitable, very responsive and an outstanding host. Clean rooms, comfortable beds and amazing food. We would absolutely stay here again!

Sergio Butrón Casas, Alfredo V. Bonfil, Alfredo V. Bonfil, Cancun, Benito Juárez, Quintana Roo, Mexico

Location

With a stay at Villas Carlota Cancun in Cancun (Alfredo V. Bonfil), you'll be within a 15-minute drive of Moon Palace Golf Club and Xoximilco. This bed & breakfast is 10.2 mi (16.4 km) from Delfines Beach and 13.8 mi (22.3 km) from La Isla Shopping Mall.

Nichupté Lagoon(1.4 Miles)

Parish of the Risen Christ(1.8 Miles)

Plaza La Roca Shopping Center(5.4 Miles)

María Desatadora de Nudos Sanctuary(5.7 Miles)

Xoximilco(5.8 Miles)

Hospiten Hospital(6 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:30

Before 11:00

Good to know

Additional policies and info about this property.

FAQs

Free self-parking is available on-site for guests.

A complimentary continental breakfast is served daily from 8:00 AM to 10:00 AM.

Check-in is from 3:00 PM to 11:30 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request.

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.

The property is located in Cancun (Alfredo V. Bonfil), within a 15-minute drive of Moon Palace Golf Club and Xoximilco, 10.2 miles from Delfines Beach, and 13.8 miles from La Isla Shopping Mall.

Children are allowed at the property, and there is no minimum age for children to stay for free.

Villas Carlota Cancún

Amenities

Property description

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Guest reviews