Are pets allowed at the hotel?

Pets are not allowed at the property. Service animals are exempt from this policy.

What are the check-in and check-out times?

Check-in time starts at 16:00 and ends at 21:00. Check-out time is at 11:00. Early or late check-in/check-out options are not available.

Where is the hotel located?

The hotel is located in Yufuin Onsen, near a train station, with attractions such as Yunohira Hot Spring and Kintetsu Beppu Ropeway nearby. Other attractions include African Safari and Kijima Kogen Park.

What are the hotel's policies for guests with children?

Children are allowed at the property. The minimum age for children to stay for free is not specified.

GEMS YUFUIN Hotel and Spa Cafe Bar

What guests think

At GEMS YUFUIN Hotel and Spa Cafe Bar, travellers consistently highlight the excellent central location near the JR station, spacious modern rooms that suit families, and friendly, helpful staff who create a comfortable, hassle-free base for exploring Yufuin.

The onsen and sauna are appreciated, though several reviews note small bathing areas and limited opening hours. A recurring drawback is the lack of an elevator, which can be inconvenient with heavy luggage, although staff can assist. Breakfast is available and described as simple, with mixed opinions on food overall and an on-site cafe bar mentioned. Overall, expect a modern, practical stay with a few trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

There is an onsen and sauna, but multiple reviews mention small bathing areas and restricted hours. A cafe bar and coin-operated laundry are available, and the building has no elevator.

Related guest reviews

10

Pui Lai

16 Mar 2025

·

Stayed 3 nights

Hot spring open time is too short.

6

SIN MING

14 Sept 2025

·

Stayed 2 nights

交通非常方便，近JR站, 整體房間十分乾淨，唯獨冷氣不夠，溫泉很细。

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8

YIM SHAN

27 Aug 2025

·

Stayed 1 night

沒有電梯

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10

YI AN

12 May 2025

·

Stayed 1 night

非常現代的旅館，提供付費自助洗衣房，地點也是很棒，房間乾淨、空間大、有浴缸，推薦！

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8

YUNG CHENG

17 Feb 2026

·

Stayed 2 nights

位置超棒，人員也很好，就是沒電梯，澡堂小了一點

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10

Shi Hao

14 Dec 2025

·

Stayed 2 nights

Room is spacious and comfort. Staff is kind. Hot spring area is clean and good. Location super great. Walking distance from JR station

10

Shirley

26 Nov 2025

·

Stayed 1 night

Very friendly and helpful staff, simple and filling breakfast provided. Though a small hotel with a cafe, the room is cozy yet large enough for a whole family of 4-5 with all the amenities provided. It’s near the train station and a large 7-11 with surrounding good food and walking distance to all the places of interest. Although there’s no elevator, the staff had helped to bring up our luggage to the room as we explored Yufuin, since check in is after 4pm. Check out is very late though, till 5pm, hence it’s great for those who want to explore more or just make use of the onsen or lounge. Overall a very satisfying stay and highly recommended!

10

Hsuchi

15 Feb 2024

·

Stayed 1 night

服務團隊很年輕熱心(有一位臺灣人) 類似民宿，房間很乾淨，有投幣式洗衣機，樓下是一間咖啡BAR，也是旅宿經營的

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10

Frederic

26 Apr 2025

·

Stayed 1 night

Great large room one minute from the station. They also have a free spa and sauna. Staff is super nice too!

4

Chik Pui

12 Feb 2024

·

Stayed 1 night

Good point is very close to JR station. But terrible points are, no elevator, need to get heavy luggage upstairs, need to charge 1000 yen if you need to keep luggage there for a couple of hours after check out, hot spring bath available at limited time period , and the smell of the new wood in the room have give a bad day for those who are sensitive to smell, just like those people don’t smoke cannot tolerate smoking room. Think before you try provided the cost of stay is not cheap when compared with other hotels nearby.

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Cleanliness

Rooms and bathrooms are consistently described as very clean and new. The onsen area is also kept tidy.

Related guest reviews

10

Martin

16 Nov 2025

·

Stayed 1 night

Spacious room, good for a group or family. Very nice bathroom. The location is great too

10

Victor

3 Jan 2026

·

Stayed 1 night

Clean rooms, very helpful front office staff. Very effective Aircon/Heating in the room. Ideal location.

10

WAI MAN

11 Feb 2024

·

Stayed 1 night

Location is good, ideal for family with good size of room. Clean and very new.

10

Hanna

28 Apr 2025

·

Stayed 1 night

Beautiful, modern, very tastefully decorated property. The front desk attendee was very hospitable, a warm welcome to our first time in Yufuin! Gems is a minute walk from the station / bus stop, and is located centrally to Yufuin town. The walk to Kinrin lake was beautiful, with views of the mountain on the street. The room we booked was incredibly spacious, and although designed for 4, did not feel too empty for 2. The bathroom is so well done and so clean, with a huge bath tub that just invites a private soak. We would stay again next time!

10

YI AN

12 May 2025

·

Stayed 1 night

非常現代的旅館，提供付費自助洗衣房，地點也是很棒，房間乾淨、空間大、有浴缸，推薦！

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10

Shi Hao

14 Dec 2025

·

Stayed 2 nights

Room is spacious and comfort. Staff is kind. Hot spring area is clean and good. Location super great. Walking distance from JR station

8

Yi Nor Ena

10 Jun 2024

·

Stayed 1 night

Staff is very nice, the room is clean.

8

BORAM

24 Dec 2025

·

Stayed 1 night

깨끗한 객실, 친절한 직원, 가까운 편의점

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10

Deguchi

13 Oct 2024

·

Stayed 1 night

スタッフの対応も良く部屋も綺麗で良かったです。

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10

KUN-LIN

22 Jun 2025

·

Stayed 1 night

位置很好，房間乾淨，服務人員態度又好，非常推薦

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Rooms

Rooms are spacious, modern, and comfortable, with layouts that suit families and groups. Some units feature bunk beds and well-designed bathrooms.

Related guest reviews

10

JANGCHUN

9 Oct 2024

·

Stayed 1 night

새로 오픈한곳인거 같고 방문했을 당시 욕탕쓰는 사람이 없어서 혼자 전세낸거처럼 이용했어요 방크기는 굉장히 컸고 쾌적해서 만족스러웠습니다.

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10

Martin

16 Nov 2025

·

Stayed 1 night

Spacious room, good for a group or family. Very nice bathroom. The location is great too

10

Hanna

28 Apr 2025

·

Stayed 1 night

Beautiful, modern, very tastefully decorated property. The front desk attendee was very hospitable, a warm welcome to our first time in Yufuin! Gems is a minute walk from the station / bus stop, and is located centrally to Yufuin town. The walk to Kinrin lake was beautiful, with views of the mountain on the street. The room we booked was incredibly spacious, and although designed for 4, did not feel too empty for 2. The bathroom is so well done and so clean, with a huge bath tub that just invites a private soak. We would stay again next time!

10

Shi Hao

14 Dec 2025

·

Stayed 2 nights

Room is spacious and comfort. Staff is kind. Hot spring area is clean and good. Location super great. Walking distance from JR station

10

TATSUYA

6 Jul 2025

·

Stayed 1 night

とても便利な場所にあり部屋も広くて快適でした。子供達は広い二段ベットに喜んでおりました。温泉という感じはしませんが便利さを求める方、外食をされる方にはお勧めです。

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10

Shirley

26 Nov 2025

·

Stayed 1 night

Very friendly and helpful staff, simple and filling breakfast provided. Though a small hotel with a cafe, the room is cozy yet large enough for a whole family of 4-5 with all the amenities provided. It’s near the train station and a large 7-11 with surrounding good food and walking distance to all the places of interest. Although there’s no elevator, the staff had helped to bring up our luggage to the room as we explored Yufuin, since check in is after 4pm. Check out is very late though, till 5pm, hence it’s great for those who want to explore more or just make use of the onsen or lounge. Overall a very satisfying stay and highly recommended!

8

Yiu Man

19 Feb 2026

·

Stayed 1 night

The room is generally nice

10

TZUHAO

28 Jul 2025

·

Stayed 2 nights

房間很大很舒服，有微波爐很方便

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10

??

28 Feb 2024

·

Stayed 1 night

施設が新しく、内装もきれいで室内空間も広く快適だった。２段ベッドになっており上段への梯子がやや不安ではあった。角度をつけた階段にすると良いと思う。地元の人が行く焼き鳥屋を紹介してもらい、大変美味しかった。

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10

mona

1 May 2024

·

Stayed 1 night

Four of us stayed in one room. It was comfortable and the location was great!

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AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly and helpful, including assistance with luggage for the stairs. However, a few reviewers disliked being charged for post-checkout bag storage.

Related guest reviews

10

TZU PING

28 Jan 2025

·

Stayed 1 night

服務很好，櫃檯小姐接待相當親切，交通十分便利距離車站很近，會再度入住🙏

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10

Chun

29 Nov 2025

·

Stayed 1 night

Staff were awesome. Nice small hotel at great location

4

Mark

3 Nov 2024

·

Stayed 1 night

After paying an absurd amount for one night, they charged an additional fee to store my bag for an hour. Ludicrous. I stay in hotels 50-60 nights per year for almost 30 years and I’ve never paid a fee for that service. Ludicrous. The food was mediocre at best. The staff was friendly enough but not empowered to waive the ridiculous bag fee.

10

Victor

3 Jan 2026

·

Stayed 1 night

Clean rooms, very helpful front office staff. Very effective Aircon/Heating in the room. Ideal location.

10

Shirley

26 Nov 2025

·

Stayed 1 night

Very friendly and helpful staff, simple and filling breakfast provided. Though a small hotel with a cafe, the room is cozy yet large enough for a whole family of 4-5 with all the amenities provided. It’s near the train station and a large 7-11 with surrounding good food and walking distance to all the places of interest. Although there’s no elevator, the staff had helped to bring up our luggage to the room as we explored Yufuin, since check in is after 4pm. Check out is very late though, till 5pm, hence it’s great for those who want to explore more or just make use of the onsen or lounge. Overall a very satisfying stay and highly recommended!

8

Man

20 Feb 2026

·

Stayed 1 night

職員服務很好、態度認真，環境唔錯。

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10

Mei Ling

30 Mar 2025

·

Stayed 2 nights

就在由布院駛前面很方便裡面的人員服務很好，很有禮貌因為他們沒有電梯，所以他會自動幫我們把行李箱提到樓上要退房的時候剛好因為我肩胛骨韌帶斷裂跟服務人員說我的手不方便他們馬上幫我把行李箱提下來非常感謝他們謝謝🙏 我還會再來希望再一次入住

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10

Frederic

26 Apr 2025

·

Stayed 1 night

Great large room one minute from the station. They also have a free spa and sauna. Staff is super nice too!

10

??

28 Feb 2024

·

Stayed 1 night

施設が新しく、内装もきれいで室内空間も広く快適だった。２段ベッドになっており上段への梯子がやや不安ではあった。角度をつけた階段にすると良いと思う。地元の人が行く焼き鳥屋を紹介してもらい、大変美味しかった。

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4

Chik Pui

12 Feb 2024

·

Stayed 1 night

Good point is very close to JR station. But terrible points are, no elevator, need to get heavy luggage upstairs, need to charge 1000 yen if you need to keep luggage there for a couple of hours after check out, hot spring bath available at limited time period , and the smell of the new wood in the room have give a bad day for those who are sensitive to smell, just like those people don’t smoke cannot tolerate smoking room. Think before you try provided the cost of stay is not cheap when compared with other hotels nearby.

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AI-generated summary based on recent guest reviews

Location

Excellent location a minute or two from JR Yufuin Station, with easy walking access to sights, dining, and convenience stores.

Related guest reviews

10

TZU PING

28 Jan 2025

·

Stayed 1 night

服務很好，櫃檯小姐接待相當親切，交通十分便利距離車站很近，會再度入住🙏

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10

Chun

29 Nov 2025

·

Stayed 1 night

Staff were awesome. Nice small hotel at great location

10

Martin

16 Nov 2025

·

Stayed 1 night

Spacious room, good for a group or family. Very nice bathroom. The location is great too

10

Victor

3 Jan 2026

·

Stayed 1 night

Clean rooms, very helpful front office staff. Very effective Aircon/Heating in the room. Ideal location.

8

YUNG CHENG

17 Feb 2026

·

Stayed 2 nights

位置超棒，人員也很好，就是沒電梯，澡堂小了一點

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10

Shi Hao

14 Dec 2025

·

Stayed 2 nights

Room is spacious and comfort. Staff is kind. Hot spring area is clean and good. Location super great. Walking distance from JR station

10

たかあき

4 Apr 2024

·

Stayed 2 nights

駅近な事もあり、想像を遥かに超える立地条件で非常に満足させて頂きました。

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10

Patrik

4 Nov 2025

·

Stayed 2 nights

Bra överlag. Modernt fräscht och väl placerat i Yufin!

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10

KUN-LIN

22 Jun 2025

·

Stayed 1 night

位置很好，房間乾淨，服務人員態度又好，非常推薦

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10

Nientsu

30 Jan 2025

·

Stayed 2 nights

Really did not expect much coming into it. Originally we booked a onsen place which was old but big with 2 meals served. However, last minute changes, we ended up booking this place. I can only say it was such a nice surprise! Not only is the place clean, it is also very convenient!! This is literally a 2 minute walk from the train station. This is highly recommended for family traveling together. This place has hot spring as well!! What a neat and unique find!!

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Dining

A simple breakfast is available; feedback ranges from filling to mediocre. An on-site cafe bar is noted, but overall dining variety is limited in the reviews.

Related guest reviews

4

Mark

3 Nov 2024

·

Stayed 1 night

After paying an absurd amount for one night, they charged an additional fee to store my bag for an hour. Ludicrous. I stay in hotels 50-60 nights per year for almost 30 years and I’ve never paid a fee for that service. Ludicrous. The food was mediocre at best. The staff was friendly enough but not empowered to waive the ridiculous bag fee.

10

Shirley

26 Nov 2025

·

Stayed 1 night

Very friendly and helpful staff, simple and filling breakfast provided. Though a small hotel with a cafe, the room is cozy yet large enough for a whole family of 4-5 with all the amenities provided. It’s near the train station and a large 7-11 with surrounding good food and walking distance to all the places of interest. Although there’s no elevator, the staff had helped to bring up our luggage to the room as we explored Yufuin, since check in is after 4pm. Check out is very late though, till 5pm, hence it’s great for those who want to explore more or just make use of the onsen or lounge. Overall a very satisfying stay and highly recommended!

10

Hsuchi

15 Feb 2024

·

Stayed 1 night

服務團隊很年輕熱心(有一位臺灣人) 類似民宿，房間很乾淨，有投幣式洗衣機，樓下是一間咖啡BAR，也是旅宿經營的

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10

Aeri

1 Oct 2024

·

Stayed 1 night

3인 커넥팅룸을 이용했습니다. 서비스 : 직원분들 모두 친절하며, 인원 수에 맞춰 방 키를 줍니다. 방 : 커넥팅 룸이다 보니 트윈룸이 두개나 마찬가지라 침대 4개, 화장실이 2개입니다. (화장실 2개 너무 편안했어요. ) 청소 상태도 좋았습니다. 조식 : 제가 경험했던 유사가격 호텔과 비교했을 때, 조식은 반찬의 수는 적지만 디저트에 더 신경쓴 느낌이었습니다.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $162	2 $161	3 $156
4 $138	5 $155	6 $120	7 $168	8 $156	9	10 $219
11 $260	12 $188	13 $198	14 $225	15 $135	16	17 $203
18 $172	19 $171	20 $212	21 $183	22 $214	23 $202	24 $192
25 $211	26 $203	27 $230	28 $155	29	30 $172	31 $270

GEMS YUFUIN Hotel and Spa Cafe Bar

About this property

Location

Room options

Suite Fourth

Deluxe Fourth

Run of the House

Suite

Suite 6 Beds

Guest reviews of GEMS YUFUIN Hotel and Spa Cafe Bar

What guests think

Property policies

Check-in instructions

Good to know

FAQs about GEMS YUFUIN Hotel and Spa Cafe Bar

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25	26
27	28	29 $109	30 $124