Jungala Hotel at VidantaWorld Riviera Maya
685 USD
a notte
Media per settembre
Seleziona le date per controllare prezzi e disponibilità
685 USD
a notte
Media per settembre
Prezzi medi mensili
Presso Jungala Hotel at VidantaWorld Riviera Maya, il prezzo per notte è in media di 297 USD nel mese più economico (maggio) e di 1005 USD nel mese più caro (luglio), in base agli ultimi 12 mesi.
| Mese | Prezzo medio |
|---|---|
| gennaio | 768 USD |
| febbraio | 630 USD |
| marzo | 739 USD |
| aprile | 744 USD |
| maggio | 297 USD |
| giugno | 622 USD |
| luglio | 1005 USD |
| settembre | 685 USD |
| ottobre | 688 USD |
| novembre | 829 USD |
| dicembre | 665 USD |
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Prezzo più alto: luglio (circa 1005 USD)
Prezzo più basso: maggio (circa 297 USD)
Informazioni su questa struttura
Rilassati presso la spa con servizi completi, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Tieniti in forma giocando a golf oppure rilassati al sole sulla spiaggia privata. In questo resort potrai inoltre ...
Servizi
Rilassati presso la spa con servizi completi, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Tieniti in forma giocando a golf oppure rilassati al sole sulla spiaggia privata. In questo resort potrai inoltre contare su il Wi-Fi gratuito, servizi di concierge e un servizio babysitter a pagamento. Grazie alla navetta gratuita, in un baleno potrai raggiungere la spiaggia e praticare il surf.
Servizi per le aziende
Potrai usufruire di una postazione PC, un pratico servizio di lavanderia e lavaggio a secco e una reception aperta 24 ore su 24.
Ristorazione
Mangia un boccone al Chiringuito, uno dei 20 ristoranti disponibili presso un resort, oppure resta in stanza e approfitta dell'ottimo servizio in camera 24 ore su 24. Oppure, ci sono stuzzichini al 3 nei bar/caffetterie. 4 bar/lounge, 2 bar sulla spiaggia e 5 bar a bordo piscina ti garantiscono drink sempre freschi.
Camere
Regalati un soggiorno indimenticabile in una delle 52 camere della struttura, dotate di aria condizionata e cucina con piano cottura e microonde. Grazie ad un comodo letto con copriletto in piuma e biancheria da letto di alta qualità dormirai sonni tranquilli. Le camere sono dotate di balcone o patio. La TV LED da 55 pollici con canali via cavo è l'ideale per concedersi un po' di svago, mentre il Wi-Fi gratuito ti permette di restare in contatto con il mondo. Il bagno in camera dispone di vasca e doccia separate, vasca idromassaggio e soffione a pioggia.
Posizione
A Playa del Carmen, se vuoi raggiungere in meno di 10 minuti Playa Paraiso Golf Course e Boutique del Cirque du Soleil a Vidanta Riviera Maya, Jungala Hotel at VidantaWorld Riviera Maya è davvero l'ideale. Questo resort sulla spiaggia dista 10 km da Spiaggia Maroma e 14,7 km da Piazza cittadina di Puerto Morelos.
Nelle vicinanze
Spiaggia Maroma(0.1 miglia)
Paradise Beach(0.1 miglia)
Campo da Golf Nicklaus Design(0.2 miglia)
Playa Paraiso Golf Course(1.1 miglia)
Boutique del Cirque du Soleil a Vidanta Riviera Maya(1.4 miglia)
Giardino botanico Dr. Alfredo Barrera Marin(6.6 miglia)
Santuario della Speranza e della Capsula del tempo(6.6 miglia)
Monumento Ruta de los Cenotes(7.8 miglia)
Jungle Spa(8.9 miglia)
Piazza cittadina di Puerto Morelos(9.1 miglia)
Chiesa Cattolica di San José(9.1 miglia)
Spiaggia di Ojo de Agua(9.2 miglia)
Faro Inclinado(9.2 miglia)
Cooperativa degli Artisti di Puerto Morelos(9.3 miglia)
Tres Rios Ecopark (parco)(9.3 miglia)
Aeroporto Internazionale di Cozumel (CZM)(35.6 miglia)
Aeroporto Internazionale di Cancún (CUN)(22.4 miglia)
Aeroporto internazionale di Tulum (TQO)(79.1 miglia)
Parcheggio
Navetta da/Per aeroporto
Ristorante
Piscina
Business center
Servizio in camera
Posizione
Playa del Carmen, Playa del Carmen, Quintana Roo, Messico
Spiaggia Maroma (0.1 miglia)
Paradise Beach (0.1 miglia)
Campo da Golf Nicklaus Design (0.2 miglia)
Playa Paraiso Golf Course (1.1 miglia)
Boutique del Cirque du Soleil a Vidanta Riviera Maya (1.4 miglia)
Giardino botanico Dr. Alfredo Barrera Marin (6.6 miglia)
Opzioni camera
10
Suite Luxury
Dettagli della camera
1 Letto Matrimoniale Large
, 1 Divano Letto
e 1 Divano Letto
Posti letto: 4
1109 ft²
Bancone o terrazzaZona pranzo separataAria condizionataWi-Fi (gratuito)Cucina
10
Luxury Suite + Jungala Aqua Experience
Dettagli della camera
1 Letto Matrimoniale Large
, 1 Divano Letto
e 1 Divano Letto
Posti letto: 4
1109 ft²
Bancone o terrazzaZona pranzo separataAria condizionataWi-Fi (gratuito)Cucina
Recensioni degli ospiti
9.1
Favoloso
Sulla base di 341 recensioni verificate
Cosa pensano gli ospiti
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Al Jungala Hotel di VidantaWorld Riviera Maya, i viaggiatori lodano le suite spaziose ed eleganti e il servizio di concierge eccezionalmente attento, all'interno di una lussureggiante e curata area verde, con piscine adatte alle famiglie e un divertente parco acquatico adiacente che arricchisce soggiorni rilassanti nonostante le grandi dimensioni del resort.
Mostra di piùTi è stato utile?
Cosa pensano gli ospiti
Al Jungala Hotel di VidantaWorld Riviera Maya, i viaggiatori lodano le suite spaziose ed eleganti e il servizio di concierge eccezionalmente attento, all'interno di una lussureggiante e curata area verde, con piscine adatte alle famiglie e un divertente parco acquatico adiacente che arricchisce soggiorni rilassanti nonostante le grandi dimensioni del resort.
Spostarsi richiede golf cart o navette e diversi ospiti hanno notato attese e lunghe distanze all'interno del vasto complesso Vidanta. Il cibo in tutta la proprietà è ampiamente apprezzato, ma i prezzi sono frequentemente alti e l'accesso al parco acquatico spesso richiede un biglietto d'ingresso separato. La spiaggia è pittoresca ma comunemente non ideale per nuotare a causa di rocce o alghe, mentre alcuni viaggiatori hanno segnalato piccoli problemi con il check-in, le fatture o la manutenzione. Ci si può aspettare camere di lusso, un servizio eccellente e servizi per famiglie in un resort bellissimo ma esteso.
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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Servizi
Il parco acquatico adiacente e le numerose piscine sono i punti di forza, e gli ospiti possono accedere ai servizi dell'intero complesso Vidanta. Gli spostamenti dipendono da golf cart/navette con occasionali attese e alcune recensioni hanno notato l'assenza di un ristorante in questo edificio.
Recensioni degli ospiti correlate
10
Andreia
9 gen 2026
·
Soggiorno di 1 notte
Our stay at Vidanta Resort World was a great experience. The complex is beautiful and very well maintained, though we didn’t have enough time to explore everything it offers. The room was spacious, nicely decorated, and very comfortable. The staff was incredibly well training to host making us feeling very special greeting us by names and always showing they were ready for anything we needed. We had dinner at Havana Moon; the food was basic, but the atmosphere was fun. Later, we discovered an outdoor market-style dining area with several options and a much nicer ambiance, which we wish we had known about earlier. Having an Exclusive type of bracelet status, truly enhanced our stay, with access to a beach club cabana and a very convenient driver service available via WhatsApp at any time. Overall, we really enjoyed our stay and would love to return with more time to explore the resort. Overall, we really loved our stay at Vidanta Resort World. The scale, comfort, service, and exclusivity made it a memorable experience, even in a short visit. With more time, this resort clearly has so much more to offer.
Our stay at Vidanta Resort World was a great experience. The complex is beautiful and very well maintained, though we didn’t have enough time to explore everything it offers. The room was spacious, nicely decorated, and very comfortable. The staff was incredibly well training to host making us feeling very special greeting us by names and always showing they were ready for anything we needed. We had dinner at Havana Moon; the food was basic, but the atmosphere was fun. Later, we discovered an outdoor market-style dining area with several options and a much nicer ambiance, which we wish we had known about earlier. Having an Exclusive type of bracelet status, truly enhanced our stay, with access to a beach club cabana and a very convenient driver service available via WhatsApp at any time. Overall, we really enjoyed our stay and would love to return with more time to explore the resort. Overall, we really loved our stay at Vidanta Resort World. The scale, comfort, service, and exclusivity made it a memorable experience, even in a short visit. With more time, this resort clearly has so much more to offer.
10
Peter
5 gen 2025
·
Soggiorno di 7 notti
It’s a great hotel. The kids had fun at the waterpark. It is tough getting around the resort because you have to get picked up by a golf cart every time. It’s a massive resort! The food was pretty good, everything was a little pricey, but it was to be expected.
It’s a great hotel. The kids had fun at the waterpark. It is tough getting around the resort because you have to get picked up by a golf cart every time. It’s a massive resort! The food was pretty good, everything was a little pricey, but it was to be expected.
10
Joseph
4 gen 2025
·
Soggiorno di 10 notti
Review of Jungala Hotel Our 10-day stay at Jungala Hotel was a mix of stunning features and minor challenges. The rooms are clean, modern, and beautifully designed, with comfortable beds and a serene jungle setting that’s perfect for nature lovers. The hotel provides access to an exclusive beach club, though it’s a 10–15-minute golf cart ride from the rooms. The beach club is fantastic—cabana rentals are free (but must be booked early), and the menu offers delicious, clean options. The waiters are friendly, attentive, and quick. While the beach is free of seaweed, it is rocky, with a small area for swimming. My kids enjoyed exploring the rocks and finding sea creatures. The dining experiences were exceptional. Tremont, an Italian restaurant, served amazing food, and Alain, our waiter, was outstanding. Breakfast at Quinto, included in our package, was beautifully presented with a variety of options. The Salum area added charm with its lively bars, food stalls, and illuminated cabanas at night. While the resort is beautiful, transportation can be frustrating. The golf cart rides between areas can take 30 minutes round trip, and walking to main areas can take up to 50 minutes. Additionally, our first days were marred by issues like no hot water, which were resolved quickly. Special thanks to Jaz and Emmanuel for making our stay enjoyable. Despite the setbacks, the resort’s amenities, exceptional food, and beautiful surroundings make it worth a visit. We recommend Jungala
Review of Jungala Hotel Our 10-day stay at Jungala Hotel was a mix of stunning features and minor challenges. The rooms are clean, modern, and beautifully designed, with comfortable beds and a serene jungle setting that’s perfect for nature lovers. The hotel provides access to an exclusive beach club, though it’s a 10–15-minute golf cart ride from the rooms. The beach club is fantastic—cabana rentals are free (but must be booked early), and the menu offers delicious, clean options. The waiters are friendly, attentive, and quick. While the beach is free of seaweed, it is rocky, with a small area for swimming. My kids enjoyed exploring the rocks and finding sea creatures. The dining experiences were exceptional. Tremont, an Italian restaurant, served amazing food, and Alain, our waiter, was outstanding. Breakfast at Quinto, included in our package, was beautifully presented with a variety of options. The Salum area added charm with its lively bars, food stalls, and illuminated cabanas at night. While the resort is beautiful, transportation can be frustrating. The golf cart rides between areas can take 30 minutes round trip, and walking to main areas can take up to 50 minutes. Additionally, our first days were marred by issues like no hot water, which were resolved quickly. Special thanks to Jaz and Emmanuel for making our stay enjoyable. Despite the setbacks, the resort’s amenities, exceptional food, and beautiful surroundings make it worth a visit. We recommend Jungala
10
Markus
23 feb 2026
·
Soggiorno di 1 notte
Excellent room, wonderful staff. The food was very good. Be aware and able to accept the fact that to get anywhere on the grounds, you need to be driven in golf cart – this includes to a restaurant. Room service is great, the waterpark was fantastic. The beach conditions are not really ideal for swimming, but still beautiful, and the pools are lovely.
Excellent room, wonderful staff. The food was very good. Be aware and able to accept the fact that to get anywhere on the grounds, you need to be driven in golf cart – this includes to a restaurant. Room service is great, the waterpark was fantastic. The beach conditions are not really ideal for swimming, but still beautiful, and the pools are lovely.
10
Oscar
28 nov 2025
·
Soggiorno di 6 notti
Our family of 5 spent 1 week at jungala park hotel and we wish we could have been there more time since the week flew by so fast. The property is huge but the transportation service between buildings makes it all feel small and close. Everyday we had a different meal and we were rarely dissatisfied. The service at jungala park was the best part, it was like something out of a movie with the staff learning all our names and paying extra attention to our young kids.
Our family of 5 spent 1 week at jungala park hotel and we wish we could have been there more time since the week flew by so fast. The property is huge but the transportation service between buildings makes it all feel small and close. Everyday we had a different meal and we were rarely dissatisfied. The service at jungala park was the best part, it was like something out of a movie with the staff learning all our names and paying extra attention to our young kids.
8
Daniel
17 gen 2026
·
Soggiorno di 3 notti
Fina enorma rum. MEN i hotellbyggnaden finns absolut ingenting, utan man behöver beställa skjuts av en golfbil överallt, till restaurang, pool, beach, parkeringen (om man har bil med sig). Rummen har utsikt rakt in i djungel så man ser inget heller. Otroligt märkligt koncept.
Fina enorma rum. MEN i hotellbyggnaden finns absolut ingenting, utan man behöver beställa skjuts av en golfbil överallt, till restaurang, pool, beach, parkeringen (om man har bil med sig). Rummen har utsikt rakt in i djungel så man ser inget heller. Otroligt märkligt koncept.
10
Jessica
11 feb 2026
·
Soggiorno di 1 notte
L’appartement etait grandiose, propre, confortable et chaleureux. Tres beaux exterieurs, piscines et parc tres bien entretenus et sublimes.
L’appartement etait grandiose, propre, confortable et chaleureux. Tres beaux exterieurs, piscines et parc tres bien entretenus et sublimes.
10
Izhar
27 gen 2026
·
Soggiorno di 4 notti
We loved our stay at jungala! The grounds are beautiful, with a very relaxing vibe. The suites are spacious & tastefully decorated with just about every amenity you would need. The staff was attentive to our every need. We had access to the other hotels & pools on the vidante property. We would definitely return here on a future trip to playa del Carmen
We loved our stay at jungala! The grounds are beautiful, with a very relaxing vibe. The suites are spacious & tastefully decorated with just about every amenity you would need. The staff was attentive to our every need. We had access to the other hotels & pools on the vidante property. We would definitely return here on a future trip to playa del Carmen
8
NESTOR
25 nov 2025
·
Soggiorno di 3 notti
Jungala Hotel está en un complejo donde se encuentran otras cadenas hoteleras de lujo. A favor, la habitación prácticamente es un departamento (comedor, área de tv, cocina, baño secundario), un plus, el personal de concierge muy amables y atentos, te facilitan las cosas y el parque acuático está contigüo. En contra, no tiene vista a la playa ni restaurant en sitio, sin embargo, esto último no es problema porque todas las instalaciones del resto del grupo de hoteles se tienen disponibles. El club de playa muy agradable, buena comida en todos los sitios que asistimos. Definitivo, regresaríamos.
Jungala Hotel está en un complejo donde se encuentran otras cadenas hoteleras de lujo. A favor, la habitación prácticamente es un departamento (comedor, área de tv, cocina, baño secundario), un plus, el personal de concierge muy amables y atentos, te facilitan las cosas y el parque acuático está contigüo. En contra, no tiene vista a la playa ni restaurant en sitio, sin embargo, esto último no es problema porque todas las instalaciones del resto del grupo de hoteles se tienen disponibles. El club de playa muy agradable, buena comida en todos los sitios que asistimos. Definitivo, regresaríamos.
6
anna
6 gen 2025
·
Soggiorno di 9 notti
Disclaimer: went during the busiest week-Christmas-New Years. I called 1800 number to provide them our flight information to arrange transport, only to find upon arrival that it was not arranged. We did manage to find Vidanta van at the airport and talked them into taking us (I had to sign for some charge which was later voided by the front desk staff) So, the resort is not brand new. It is remodeled part of one of their other hotels, Grande Luxxe. Lush tropical jungle-the grounds are great and they did an amazing job with mosquito and other insect control. Beautiful, spacious rooms. The bedroom had comfortable beds/bedding. The living room where kids slept had 2 trundle beds, both pretty hard. It took a while for the water in the shower to heat up, but we knew what to expect and started shower way ahead. The restaurant were plenty, though a bit pricy for Mexico. Front lobby staff was always pleasant and helpful. Edgar, Alejandro and Melanie were on point. We had 4 free tix to waterpark on property-no lines and kids had fun Transportation to and from restaurants/pools/beach clubs were spotty. Sometimes it was instant, sometimes we waited for a golf cart 10-15 minutes. The Beach Club-Expedia pictures wer great, though water in the pool was cold, and first day we waited for 40 min to get seats. Beach was the biggest letdown and disappointment as there was no swimmable beach. It was all rocks, coral and seaweed.
Disclaimer: went during the busiest week-Christmas-New Years. I called 1800 number to provide them our flight information to arrange transport, only to find upon arrival that it was not arranged. We did manage to find Vidanta van at the airport and talked them into taking us (I had to sign for some charge which was later voided by the front desk staff) So, the resort is not brand new. It is remodeled part of one of their other hotels, Grande Luxxe. Lush tropical jungle-the grounds are great and they did an amazing job with mosquito and other insect control. Beautiful, spacious rooms. The bedroom had comfortable beds/bedding. The living room where kids slept had 2 trundle beds, both pretty hard. It took a while for the water in the shower to heat up, but we knew what to expect and started shower way ahead. The restaurant were plenty, though a bit pricy for Mexico. Front lobby staff was always pleasant and helpful. Edgar, Alejandro and Melanie were on point. We had 4 free tix to waterpark on property-no lines and kids had fun Transportation to and from restaurants/pools/beach clubs were spotty. Sometimes it was instant, sometimes we waited for a golf cart 10-15 minutes. The Beach Club-Expedia pictures wer great, though water in the pool was cold, and first day we waited for 40 min to get seats. Beach was the biggest letdown and disappointment as there was no swimmable beach. It was all rocks, coral and seaweed.
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Pulizia
Le aree comuni e le suite sono generalmente molto pulite e ben tenute. Alcuni ospiti hanno riscontrato problemi come ritardi nell'acqua calda, un tappeto allagato o elementi mancanti/non funzionanti che sono stati poi risolti.
Recensioni degli ospiti correlate
10
thalita
21 feb 2026
·
Soggiorno di 2 notti
O quarto em que ficamos foi simplesmente maravilhoso. Lindo! Lindo! Lindo! Tudo de primeira. Deixaram um kit de banho com sais, óleo para banho para uso da hidro, outro Kit com itens para cuidados com o rosto. Todos da marca da abelha rainha. Maravilhoso, não há o que falar. A estrutura muito bem cuidada, funcionários muito solícitos e educados. Há toalhas boas, grossas e novas disponibilizadas nas piscinas. A piscina que tem no restaurante do hamburguer super linda com camas e espreguiçadeiras confortáveis. O único tema é que tudo dentro do resort é pago, inclusive o acesso ao parque aquático. Na hora de reservar, não me atentei que ele seria separado. Somos brasileiros, então a conversão em real nos assustou um pouco, tudo com um custo muito elevado. Compramos na piscina 2 hamburguers (bons, não excelentes), 6 cervejas e 1 batata frita por R$ 700,00. Então se vc for ao jungala, esteja atento a isso. Outro tema foi o acesso ao resort, é um complexo, na entrada está escrito VIDANTA, e dentro do complexo tem vários resorts. O GPS te leva próximo ao local, então quanto estiverem indo ou vindo pela estrada fique atendo a esse nome: VIDANTA. Ali vc faz o primeiro acesso e depois te levam em carrinhos de golfe para a estrutura.
O quarto em que ficamos foi simplesmente maravilhoso. Lindo! Lindo! Lindo! Tudo de primeira. Deixaram um kit de banho com sais, óleo para banho para uso da hidro, outro Kit com itens para cuidados com o rosto. Todos da marca da abelha rainha. Maravilhoso, não há o que falar. A estrutura muito bem cuidada, funcionários muito solícitos e educados. Há toalhas boas, grossas e novas disponibilizadas nas piscinas. A piscina que tem no restaurante do hamburguer super linda com camas e espreguiçadeiras confortáveis. O único tema é que tudo dentro do resort é pago, inclusive o acesso ao parque aquático. Na hora de reservar, não me atentei que ele seria separado. Somos brasileiros, então a conversão em real nos assustou um pouco, tudo com um custo muito elevado. Compramos na piscina 2 hamburguers (bons, não excelentes), 6 cervejas e 1 batata frita por R$ 700,00. Então se vc for ao jungala, esteja atento a isso. Outro tema foi o acesso ao resort, é um complexo, na entrada está escrito VIDANTA, e dentro do complexo tem vários resorts. O GPS te leva próximo ao local, então quanto estiverem indo ou vindo pela estrada fique atendo a esse nome: VIDANTA. Ali vc faz o primeiro acesso e depois te levam em carrinhos de golfe para a estrutura.
10
Dejan
21 lug 2025
·
Soggiorno di 3 notti
Service is out of this world. Staff is trained really well. Rooms are exceptional. Large great layout and modern and super clean. Very surprised on the level of service. It is expensive but you can get common food and drink items in their market store. The water park was nice to visit I wish we had more time to see the evening show
Service is out of this world. Staff is trained really well. Rooms are exceptional. Large great layout and modern and super clean. Very surprised on the level of service. It is expensive but you can get common food and drink items in their market store. The water park was nice to visit I wish we had more time to see the evening show
10
Joseph
4 gen 2025
·
Soggiorno di 10 notti
Review of Jungala Hotel Our 10-day stay at Jungala Hotel was a mix of stunning features and minor challenges. The rooms are clean, modern, and beautifully designed, with comfortable beds and a serene jungle setting that’s perfect for nature lovers. The hotel provides access to an exclusive beach club, though it’s a 10–15-minute golf cart ride from the rooms. The beach club is fantastic—cabana rentals are free (but must be booked early), and the menu offers delicious, clean options. The waiters are friendly, attentive, and quick. While the beach is free of seaweed, it is rocky, with a small area for swimming. My kids enjoyed exploring the rocks and finding sea creatures. The dining experiences were exceptional. Tremont, an Italian restaurant, served amazing food, and Alain, our waiter, was outstanding. Breakfast at Quinto, included in our package, was beautifully presented with a variety of options. The Salum area added charm with its lively bars, food stalls, and illuminated cabanas at night. While the resort is beautiful, transportation can be frustrating. The golf cart rides between areas can take 30 minutes round trip, and walking to main areas can take up to 50 minutes. Additionally, our first days were marred by issues like no hot water, which were resolved quickly. Special thanks to Jaz and Emmanuel for making our stay enjoyable. Despite the setbacks, the resort’s amenities, exceptional food, and beautiful surroundings make it worth a visit. We recommend Jungala
Review of Jungala Hotel Our 10-day stay at Jungala Hotel was a mix of stunning features and minor challenges. The rooms are clean, modern, and beautifully designed, with comfortable beds and a serene jungle setting that’s perfect for nature lovers. The hotel provides access to an exclusive beach club, though it’s a 10–15-minute golf cart ride from the rooms. The beach club is fantastic—cabana rentals are free (but must be booked early), and the menu offers delicious, clean options. The waiters are friendly, attentive, and quick. While the beach is free of seaweed, it is rocky, with a small area for swimming. My kids enjoyed exploring the rocks and finding sea creatures. The dining experiences were exceptional. Tremont, an Italian restaurant, served amazing food, and Alain, our waiter, was outstanding. Breakfast at Quinto, included in our package, was beautifully presented with a variety of options. The Salum area added charm with its lively bars, food stalls, and illuminated cabanas at night. While the resort is beautiful, transportation can be frustrating. The golf cart rides between areas can take 30 minutes round trip, and walking to main areas can take up to 50 minutes. Additionally, our first days were marred by issues like no hot water, which were resolved quickly. Special thanks to Jaz and Emmanuel for making our stay enjoyable. Despite the setbacks, the resort’s amenities, exceptional food, and beautiful surroundings make it worth a visit. We recommend Jungala
8
Leslie
24 feb 2026
·
Soggiorno di 5 notti
The property is stunning. I really appreciate how they have tried to maintain a more natural setting. The grounds are immaculately maintained. The room configuration was ideal for our family of four. The rooms are generously sized and we and our children had the ability to have private sleeping space, two full baths, and a kitchenette. The water park was a lot of fun for adults and children. It was not overly crowded and the wait for slides was manageable. The park was small enough the tween-aged children could explore as a group while the adults enjoyed the lazy river. However, I would expect that guests of the hotel would at least receive a discount on tickets to the water park, which was disappointing given we could see the park from our room. I would have rated excellent except we had problems at check in which required multiple escalations before being resolved (room access not working, unable to use room charge, no turndown, etc.). We also had errors on our final bill which took an hour to resolve after multiple attempts, and we were mistakenly charged the MXN amount in USD. While corrected, the hotel could provide no evidence that an almost $40,000 USD charge was reversed before I left. The pre-arranged transport for our return was not arranged until we double checked. Overall, we had a very good experience, but I would think twice before visiting again due to the stressful operational challenges which took away from the relaxing vacation I was seeking.
The property is stunning. I really appreciate how they have tried to maintain a more natural setting. The grounds are immaculately maintained. The room configuration was ideal for our family of four. The rooms are generously sized and we and our children had the ability to have private sleeping space, two full baths, and a kitchenette. The water park was a lot of fun for adults and children. It was not overly crowded and the wait for slides was manageable. The park was small enough the tween-aged children could explore as a group while the adults enjoyed the lazy river. However, I would expect that guests of the hotel would at least receive a discount on tickets to the water park, which was disappointing given we could see the park from our room. I would have rated excellent except we had problems at check in which required multiple escalations before being resolved (room access not working, unable to use room charge, no turndown, etc.). We also had errors on our final bill which took an hour to resolve after multiple attempts, and we were mistakenly charged the MXN amount in USD. While corrected, the hotel could provide no evidence that an almost $40,000 USD charge was reversed before I left. The pre-arranged transport for our return was not arranged until we double checked. Overall, we had a very good experience, but I would think twice before visiting again due to the stressful operational challenges which took away from the relaxing vacation I was seeking.
10
Jacqueline A
28 nov 2025
·
Soggiorno di 1 notte
Concierge was incredible, so welcoming and warm, quick seamless check in, excellent bag delivery and the room is perfect!! So much space, super clean, modern design and lots of little touches that make it feel so luxurious. We love it here!!
Concierge was incredible, so welcoming and warm, quick seamless check in, excellent bag delivery and the room is perfect!! So much space, super clean, modern design and lots of little touches that make it feel so luxurious. We love it here!!
10
Ahrgren
3 nov 2025
·
Soggiorno di 10 notti
Great concierge service. Nice large rooms. Clean and well maintained. Good variety if different pools. A lot of activities for big and small people. We had a great stay and would love to come back again.
Great concierge service. Nice large rooms. Clean and well maintained. Good variety if different pools. A lot of activities for big and small people. We had a great stay and would love to come back again.
10
Jessica
11 feb 2026
·
Soggiorno di 1 notte
L’appartement etait grandiose, propre, confortable et chaleureux. Tres beaux exterieurs, piscines et parc tres bien entretenus et sublimes.
L’appartement etait grandiose, propre, confortable et chaleureux. Tres beaux exterieurs, piscines et parc tres bien entretenus et sublimes.
10
Cecilia
1 mag 2025
·
Soggiorno di 5 notti
todo! super bonita la recamara, todo nuevo, el servicio excelente, el water park super limpio y sin colas largas. Solo la comida muy cara!
todo! super bonita la recamara, todo nuevo, el servicio excelente, el water park super limpio y sin colas largas. Solo la comida muy cara!
6
BRIAN L.
1 gen 2025
·
Soggiorno di 4 notti
It has the potential to be amazing but little things got in the way. Transportation from airport was terrible and took many hours. We were quite tired when we arrived only to be placed in a suite that literally was missing the tvs from the wall. They quickly got new tvs hung up, my daughter slipped off her shoes and stepped on the rug to find it was saturated in water (completely flooded). Did no one inspect the room? An hour later we were in a new room and at this point we missed all dining options. In the new room the tv didn’t work at all but we reported it and moved in. It was never fixed during our stay. All of the restaurants were booked ahead so we had to wait in line at the one restaurant that didn’t require reservations. Room service was spotty. Overall the property was beautiful but these things really got in the way.
It has the potential to be amazing but little things got in the way. Transportation from airport was terrible and took many hours. We were quite tired when we arrived only to be placed in a suite that literally was missing the tvs from the wall. They quickly got new tvs hung up, my daughter slipped off her shoes and stepped on the rug to find it was saturated in water (completely flooded). Did no one inspect the room? An hour later we were in a new room and at this point we missed all dining options. In the new room the tv didn’t work at all but we reported it and moved in. It was never fixed during our stay. All of the restaurants were booked ahead so we had to wait in line at the one restaurant that didn’t require reservations. Room service was spotty. Overall the property was beautiful but these things really got in the way.
6
anna
6 gen 2025
·
Soggiorno di 9 notti
Disclaimer: went during the busiest week-Christmas-New Years. I called 1800 number to provide them our flight information to arrange transport, only to find upon arrival that it was not arranged. We did manage to find Vidanta van at the airport and talked them into taking us (I had to sign for some charge which was later voided by the front desk staff) So, the resort is not brand new. It is remodeled part of one of their other hotels, Grande Luxxe. Lush tropical jungle-the grounds are great and they did an amazing job with mosquito and other insect control. Beautiful, spacious rooms. The bedroom had comfortable beds/bedding. The living room where kids slept had 2 trundle beds, both pretty hard. It took a while for the water in the shower to heat up, but we knew what to expect and started shower way ahead. The restaurant were plenty, though a bit pricy for Mexico. Front lobby staff was always pleasant and helpful. Edgar, Alejandro and Melanie were on point. We had 4 free tix to waterpark on property-no lines and kids had fun Transportation to and from restaurants/pools/beach clubs were spotty. Sometimes it was instant, sometimes we waited for a golf cart 10-15 minutes. The Beach Club-Expedia pictures wer great, though water in the pool was cold, and first day we waited for 40 min to get seats. Beach was the biggest letdown and disappointment as there was no swimmable beach. It was all rocks, coral and seaweed.
Disclaimer: went during the busiest week-Christmas-New Years. I called 1800 number to provide them our flight information to arrange transport, only to find upon arrival that it was not arranged. We did manage to find Vidanta van at the airport and talked them into taking us (I had to sign for some charge which was later voided by the front desk staff) So, the resort is not brand new. It is remodeled part of one of their other hotels, Grande Luxxe. Lush tropical jungle-the grounds are great and they did an amazing job with mosquito and other insect control. Beautiful, spacious rooms. The bedroom had comfortable beds/bedding. The living room where kids slept had 2 trundle beds, both pretty hard. It took a while for the water in the shower to heat up, but we knew what to expect and started shower way ahead. The restaurant were plenty, though a bit pricy for Mexico. Front lobby staff was always pleasant and helpful. Edgar, Alejandro and Melanie were on point. We had 4 free tix to waterpark on property-no lines and kids had fun Transportation to and from restaurants/pools/beach clubs were spotty. Sometimes it was instant, sometimes we waited for a golf cart 10-15 minutes. The Beach Club-Expedia pictures wer great, though water in the pool was cold, and first day we waited for 40 min to get seats. Beach was the biggest letdown and disappointment as there was no swimmable beach. It was all rocks, coral and seaweed.
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Camere
Le suite sono ampie, moderne e confortevoli, con layout adatti alle famiglie, spazi separati e angolo cottura. La maggior parte si affaccia sulla giungla con vista limitata.
Recensioni degli ospiti correlate
10
Andreia
9 gen 2026
·
Soggiorno di 1 notte
Our stay at Vidanta Resort World was a great experience. The complex is beautiful and very well maintained, though we didn’t have enough time to explore everything it offers. The room was spacious, nicely decorated, and very comfortable. The staff was incredibly well training to host making us feeling very special greeting us by names and always showing they were ready for anything we needed. We had dinner at Havana Moon; the food was basic, but the atmosphere was fun. Later, we discovered an outdoor market-style dining area with several options and a much nicer ambiance, which we wish we had known about earlier. Having an Exclusive type of bracelet status, truly enhanced our stay, with access to a beach club cabana and a very convenient driver service available via WhatsApp at any time. Overall, we really enjoyed our stay and would love to return with more time to explore the resort. Overall, we really loved our stay at Vidanta Resort World. The scale, comfort, service, and exclusivity made it a memorable experience, even in a short visit. With more time, this resort clearly has so much more to offer.
Our stay at Vidanta Resort World was a great experience. The complex is beautiful and very well maintained, though we didn’t have enough time to explore everything it offers. The room was spacious, nicely decorated, and very comfortable. The staff was incredibly well training to host making us feeling very special greeting us by names and always showing they were ready for anything we needed. We had dinner at Havana Moon; the food was basic, but the atmosphere was fun. Later, we discovered an outdoor market-style dining area with several options and a much nicer ambiance, which we wish we had known about earlier. Having an Exclusive type of bracelet status, truly enhanced our stay, with access to a beach club cabana and a very convenient driver service available via WhatsApp at any time. Overall, we really enjoyed our stay and would love to return with more time to explore the resort. Overall, we really loved our stay at Vidanta Resort World. The scale, comfort, service, and exclusivity made it a memorable experience, even in a short visit. With more time, this resort clearly has so much more to offer.
10
thalita
21 feb 2026
·
Soggiorno di 2 notti
O quarto em que ficamos foi simplesmente maravilhoso. Lindo! Lindo! Lindo! Tudo de primeira. Deixaram um kit de banho com sais, óleo para banho para uso da hidro, outro Kit com itens para cuidados com o rosto. Todos da marca da abelha rainha. Maravilhoso, não há o que falar. A estrutura muito bem cuidada, funcionários muito solícitos e educados. Há toalhas boas, grossas e novas disponibilizadas nas piscinas. A piscina que tem no restaurante do hamburguer super linda com camas e espreguiçadeiras confortáveis. O único tema é que tudo dentro do resort é pago, inclusive o acesso ao parque aquático. Na hora de reservar, não me atentei que ele seria separado. Somos brasileiros, então a conversão em real nos assustou um pouco, tudo com um custo muito elevado. Compramos na piscina 2 hamburguers (bons, não excelentes), 6 cervejas e 1 batata frita por R$ 700,00. Então se vc for ao jungala, esteja atento a isso. Outro tema foi o acesso ao resort, é um complexo, na entrada está escrito VIDANTA, e dentro do complexo tem vários resorts. O GPS te leva próximo ao local, então quanto estiverem indo ou vindo pela estrada fique atendo a esse nome: VIDANTA. Ali vc faz o primeiro acesso e depois te levam em carrinhos de golfe para a estrutura.
O quarto em que ficamos foi simplesmente maravilhoso. Lindo! Lindo! Lindo! Tudo de primeira. Deixaram um kit de banho com sais, óleo para banho para uso da hidro, outro Kit com itens para cuidados com o rosto. Todos da marca da abelha rainha. Maravilhoso, não há o que falar. A estrutura muito bem cuidada, funcionários muito solícitos e educados. Há toalhas boas, grossas e novas disponibilizadas nas piscinas. A piscina que tem no restaurante do hamburguer super linda com camas e espreguiçadeiras confortáveis. O único tema é que tudo dentro do resort é pago, inclusive o acesso ao parque aquático. Na hora de reservar, não me atentei que ele seria separado. Somos brasileiros, então a conversão em real nos assustou um pouco, tudo com um custo muito elevado. Compramos na piscina 2 hamburguers (bons, não excelentes), 6 cervejas e 1 batata frita por R$ 700,00. Então se vc for ao jungala, esteja atento a isso. Outro tema foi o acesso ao resort, é um complexo, na entrada está escrito VIDANTA, e dentro do complexo tem vários resorts. O GPS te leva próximo ao local, então quanto estiverem indo ou vindo pela estrada fique atendo a esse nome: VIDANTA. Ali vc faz o primeiro acesso e depois te levam em carrinhos de golfe para a estrutura.
10
Jasmina
13 apr 2025
·
Soggiorno di 5 notti
We just came back from our trip. We have nothing but a praise for the treatment we received during our stay. We were contacted via WhatsApp a week before the trip. Offered airport transfer and answered several questions we had. We arrived at night at chose to stay at the hotel near the airport. Transport was scheduled to pick us up there at 9 AM and by 10 we were already in our suite. Luggage was brought in and fruit and cheese platter awaited in a dining room. We travelled with 2 teenage boys that slept on living room sofas which are twin sized, but small but with a privacy sliding door. They had their own bathroom and we had an en-suite. There are robes and slippers and excellent line of cosmetics that I ended up buying in gift shop to bring home. I always bring my own but loved these. There were 4 concierges available during the day. They were all smiles, very helpful and friendly. There were several of them : Luisa, Jose, Melanie , Lizet and Viridiana. They went above and beyond anything we needed. Walked us into a beach club to reserve cabana, restaurants for best seats and we could txt them any time for anything. We like to walk so we learned the paths the first day to cut across large property for gym, pools, beach or restaurants. Boys tried the extreme rides in water park- fun! There is a choice of quiet pools like Grand Luxxe and Grand Mayan, beach club is newer and pretty but loud good service, Mayan pool available to all where service is lacking a little bit
We just came back from our trip. We have nothing but a praise for the treatment we received during our stay. We were contacted via WhatsApp a week before the trip. Offered airport transfer and answered several questions we had. We arrived at night at chose to stay at the hotel near the airport. Transport was scheduled to pick us up there at 9 AM and by 10 we were already in our suite. Luggage was brought in and fruit and cheese platter awaited in a dining room. We travelled with 2 teenage boys that slept on living room sofas which are twin sized, but small but with a privacy sliding door. They had their own bathroom and we had an en-suite. There are robes and slippers and excellent line of cosmetics that I ended up buying in gift shop to bring home. I always bring my own but loved these. There were 4 concierges available during the day. They were all smiles, very helpful and friendly. There were several of them : Luisa, Jose, Melanie , Lizet and Viridiana. They went above and beyond anything we needed. Walked us into a beach club to reserve cabana, restaurants for best seats and we could txt them any time for anything. We like to walk so we learned the paths the first day to cut across large property for gym, pools, beach or restaurants. Boys tried the extreme rides in water park- fun! There is a choice of quiet pools like Grand Luxxe and Grand Mayan, beach club is newer and pretty but loud good service, Mayan pool available to all where service is lacking a little bit
8
Leslie
24 feb 2026
·
Soggiorno di 5 notti
The property is stunning. I really appreciate how they have tried to maintain a more natural setting. The grounds are immaculately maintained. The room configuration was ideal for our family of four. The rooms are generously sized and we and our children had the ability to have private sleeping space, two full baths, and a kitchenette. The water park was a lot of fun for adults and children. It was not overly crowded and the wait for slides was manageable. The park was small enough the tween-aged children could explore as a group while the adults enjoyed the lazy river. However, I would expect that guests of the hotel would at least receive a discount on tickets to the water park, which was disappointing given we could see the park from our room. I would have rated excellent except we had problems at check in which required multiple escalations before being resolved (room access not working, unable to use room charge, no turndown, etc.). We also had errors on our final bill which took an hour to resolve after multiple attempts, and we were mistakenly charged the MXN amount in USD. While corrected, the hotel could provide no evidence that an almost $40,000 USD charge was reversed before I left. The pre-arranged transport for our return was not arranged until we double checked. Overall, we had a very good experience, but I would think twice before visiting again due to the stressful operational challenges which took away from the relaxing vacation I was seeking.
The property is stunning. I really appreciate how they have tried to maintain a more natural setting. The grounds are immaculately maintained. The room configuration was ideal for our family of four. The rooms are generously sized and we and our children had the ability to have private sleeping space, two full baths, and a kitchenette. The water park was a lot of fun for adults and children. It was not overly crowded and the wait for slides was manageable. The park was small enough the tween-aged children could explore as a group while the adults enjoyed the lazy river. However, I would expect that guests of the hotel would at least receive a discount on tickets to the water park, which was disappointing given we could see the park from our room. I would have rated excellent except we had problems at check in which required multiple escalations before being resolved (room access not working, unable to use room charge, no turndown, etc.). We also had errors on our final bill which took an hour to resolve after multiple attempts, and we were mistakenly charged the MXN amount in USD. While corrected, the hotel could provide no evidence that an almost $40,000 USD charge was reversed before I left. The pre-arranged transport for our return was not arranged until we double checked. Overall, we had a very good experience, but I would think twice before visiting again due to the stressful operational challenges which took away from the relaxing vacation I was seeking.
10
Jacqueline A
28 nov 2025
·
Soggiorno di 1 notte
Concierge was incredible, so welcoming and warm, quick seamless check in, excellent bag delivery and the room is perfect!! So much space, super clean, modern design and lots of little touches that make it feel so luxurious. We love it here!!
Concierge was incredible, so welcoming and warm, quick seamless check in, excellent bag delivery and the room is perfect!! So much space, super clean, modern design and lots of little touches that make it feel so luxurious. We love it here!!
10
Markus
23 feb 2026
·
Soggiorno di 1 notte
Excellent room, wonderful staff. The food was very good. Be aware and able to accept the fact that to get anywhere on the grounds, you need to be driven in golf cart – this includes to a restaurant. Room service is great, the waterpark was fantastic. The beach conditions are not really ideal for swimming, but still beautiful, and the pools are lovely.
Excellent room, wonderful staff. The food was very good. Be aware and able to accept the fact that to get anywhere on the grounds, you need to be driven in golf cart – this includes to a restaurant. Room service is great, the waterpark was fantastic. The beach conditions are not really ideal for swimming, but still beautiful, and the pools are lovely.
8
Daniel
17 gen 2026
·
Soggiorno di 3 notti
Fina enorma rum. MEN i hotellbyggnaden finns absolut ingenting, utan man behöver beställa skjuts av en golfbil överallt, till restaurang, pool, beach, parkeringen (om man har bil med sig). Rummen har utsikt rakt in i djungel så man ser inget heller. Otroligt märkligt koncept.
Fina enorma rum. MEN i hotellbyggnaden finns absolut ingenting, utan man behöver beställa skjuts av en golfbil överallt, till restaurang, pool, beach, parkeringen (om man har bil med sig). Rummen har utsikt rakt in i djungel så man ser inget heller. Otroligt märkligt koncept.
10
Jessica
11 feb 2026
·
Soggiorno di 1 notte
L’appartement etait grandiose, propre, confortable et chaleureux. Tres beaux exterieurs, piscines et parc tres bien entretenus et sublimes.
L’appartement etait grandiose, propre, confortable et chaleureux. Tres beaux exterieurs, piscines et parc tres bien entretenus et sublimes.
8
NESTOR
25 nov 2025
·
Soggiorno di 3 notti
Jungala Hotel está en un complejo donde se encuentran otras cadenas hoteleras de lujo. A favor, la habitación prácticamente es un departamento (comedor, área de tv, cocina, baño secundario), un plus, el personal de concierge muy amables y atentos, te facilitan las cosas y el parque acuático está contigüo. En contra, no tiene vista a la playa ni restaurant en sitio, sin embargo, esto último no es problema porque todas las instalaciones del resto del grupo de hoteles se tienen disponibles. El club de playa muy agradable, buena comida en todos los sitios que asistimos. Definitivo, regresaríamos.
Jungala Hotel está en un complejo donde se encuentran otras cadenas hoteleras de lujo. A favor, la habitación prácticamente es un departamento (comedor, área de tv, cocina, baño secundario), un plus, el personal de concierge muy amables y atentos, te facilitan las cosas y el parque acuático está contigüo. En contra, no tiene vista a la playa ni restaurant en sitio, sin embargo, esto último no es problema porque todas las instalaciones del resto del grupo de hoteles se tienen disponibles. El club de playa muy agradable, buena comida en todos los sitios que asistimos. Definitivo, regresaríamos.
10
Eva
28 dic 2025
·
Soggiorno di 4 notti
Once we arrived we were treated like VIPs. Ariana, Jose and Liz as well as all the other staff we encountered were extremely courteous and welcoming. The rooms were very nice and the beds comfortable.
Once we arrived we were treated like VIPs. Ariana, Jose and Liz as well as all the other staff we encountered were extremely courteous and welcoming. The rooms were very nice and the beds comfortable.
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Servizio
Il servizio è molto apprezzato: i concierge sono proattivi, cordiali e spesso forniscono assistenza anche prima dell'arrivo tramite WhatsApp. Una minoranza ha segnalato problemi operativi con il check-in, le fatture, il trasporto o il servizio in camera.
Recensioni degli ospiti correlate
10
Andreia
9 gen 2026
·
Soggiorno di 1 notte
Our stay at Vidanta Resort World was a great experience. The complex is beautiful and very well maintained, though we didn’t have enough time to explore everything it offers. The room was spacious, nicely decorated, and very comfortable. The staff was incredibly well training to host making us feeling very special greeting us by names and always showing they were ready for anything we needed. We had dinner at Havana Moon; the food was basic, but the atmosphere was fun. Later, we discovered an outdoor market-style dining area with several options and a much nicer ambiance, which we wish we had known about earlier. Having an Exclusive type of bracelet status, truly enhanced our stay, with access to a beach club cabana and a very convenient driver service available via WhatsApp at any time. Overall, we really enjoyed our stay and would love to return with more time to explore the resort. Overall, we really loved our stay at Vidanta Resort World. The scale, comfort, service, and exclusivity made it a memorable experience, even in a short visit. With more time, this resort clearly has so much more to offer.
Our stay at Vidanta Resort World was a great experience. The complex is beautiful and very well maintained, though we didn’t have enough time to explore everything it offers. The room was spacious, nicely decorated, and very comfortable. The staff was incredibly well training to host making us feeling very special greeting us by names and always showing they were ready for anything we needed. We had dinner at Havana Moon; the food was basic, but the atmosphere was fun. Later, we discovered an outdoor market-style dining area with several options and a much nicer ambiance, which we wish we had known about earlier. Having an Exclusive type of bracelet status, truly enhanced our stay, with access to a beach club cabana and a very convenient driver service available via WhatsApp at any time. Overall, we really enjoyed our stay and would love to return with more time to explore the resort. Overall, we really loved our stay at Vidanta Resort World. The scale, comfort, service, and exclusivity made it a memorable experience, even in a short visit. With more time, this resort clearly has so much more to offer.
4
Joy
29 dic 2024
·
Soggiorno di 4 notti
READ the bill on checkout. There was ~500 USD worth of errors which took them 30 minutes to correct. 5 stars for Edgar (Jungala Park Hotel) and Arturo (Gong restaurant). These two went above and beyond. Melanie of Jungala Park Hotel was either super incompetent or untrained. On checkout we noticed ~10000 pesos (~500 USD) worth of incorrect charges (which took 30 minutes to resolve on checkout). That made us late for hotel arranged transportation (part of package) to airport to which the transportation staff not only gave us attitude but said they will not be able to transport us at all. Only after escalating to a manager did they honor their commitment. We felt tremendous inefficiency throughout the property (yes they had much staff but not efficient). Staff responses to queries many times seemed like they were LYING in order to take the easy way out. Our family of 5 made the package reservation which included aqua park access. On the day of access they randomly said only four park tickets were included, sucks to be the 5th family member. Bottom line, it was a ploy to extort an additional ticket which was supposed to be part of the package. All 5 laundry machines of the property were not functioning illustrating poor inspection and maintenance. When we pressed the issue their first response was just pay for hotel done laundry, and only after we pressed that its ridiculous that all 5 machines are non-functional they said "ok we will do your laundry for free".
READ the bill on checkout. There was ~500 USD worth of errors which took them 30 minutes to correct. 5 stars for Edgar (Jungala Park Hotel) and Arturo (Gong restaurant). These two went above and beyond. Melanie of Jungala Park Hotel was either super incompetent or untrained. On checkout we noticed ~10000 pesos (~500 USD) worth of incorrect charges (which took 30 minutes to resolve on checkout). That made us late for hotel arranged transportation (part of package) to airport to which the transportation staff not only gave us attitude but said they will not be able to transport us at all. Only after escalating to a manager did they honor their commitment. We felt tremendous inefficiency throughout the property (yes they had much staff but not efficient). Staff responses to queries many times seemed like they were LYING in order to take the easy way out. Our family of 5 made the package reservation which included aqua park access. On the day of access they randomly said only four park tickets were included, sucks to be the 5th family member. Bottom line, it was a ploy to extort an additional ticket which was supposed to be part of the package. All 5 laundry machines of the property were not functioning illustrating poor inspection and maintenance. When we pressed the issue their first response was just pay for hotel done laundry, and only after we pressed that its ridiculous that all 5 machines are non-functional they said "ok we will do your laundry for free".
8
Leslie
24 feb 2026
·
Soggiorno di 5 notti
The property is stunning. I really appreciate how they have tried to maintain a more natural setting. The grounds are immaculately maintained. The room configuration was ideal for our family of four. The rooms are generously sized and we and our children had the ability to have private sleeping space, two full baths, and a kitchenette. The water park was a lot of fun for adults and children. It was not overly crowded and the wait for slides was manageable. The park was small enough the tween-aged children could explore as a group while the adults enjoyed the lazy river. However, I would expect that guests of the hotel would at least receive a discount on tickets to the water park, which was disappointing given we could see the park from our room. I would have rated excellent except we had problems at check in which required multiple escalations before being resolved (room access not working, unable to use room charge, no turndown, etc.). We also had errors on our final bill which took an hour to resolve after multiple attempts, and we were mistakenly charged the MXN amount in USD. While corrected, the hotel could provide no evidence that an almost $40,000 USD charge was reversed before I left. The pre-arranged transport for our return was not arranged until we double checked. Overall, we had a very good experience, but I would think twice before visiting again due to the stressful operational challenges which took away from the relaxing vacation I was seeking.
The property is stunning. I really appreciate how they have tried to maintain a more natural setting. The grounds are immaculately maintained. The room configuration was ideal for our family of four. The rooms are generously sized and we and our children had the ability to have private sleeping space, two full baths, and a kitchenette. The water park was a lot of fun for adults and children. It was not overly crowded and the wait for slides was manageable. The park was small enough the tween-aged children could explore as a group while the adults enjoyed the lazy river. However, I would expect that guests of the hotel would at least receive a discount on tickets to the water park, which was disappointing given we could see the park from our room. I would have rated excellent except we had problems at check in which required multiple escalations before being resolved (room access not working, unable to use room charge, no turndown, etc.). We also had errors on our final bill which took an hour to resolve after multiple attempts, and we were mistakenly charged the MXN amount in USD. While corrected, the hotel could provide no evidence that an almost $40,000 USD charge was reversed before I left. The pre-arranged transport for our return was not arranged until we double checked. Overall, we had a very good experience, but I would think twice before visiting again due to the stressful operational challenges which took away from the relaxing vacation I was seeking.
10
Jacqueline A
28 nov 2025
·
Soggiorno di 1 notte
Concierge was incredible, so welcoming and warm, quick seamless check in, excellent bag delivery and the room is perfect!! So much space, super clean, modern design and lots of little touches that make it feel so luxurious. We love it here!!
Concierge was incredible, so welcoming and warm, quick seamless check in, excellent bag delivery and the room is perfect!! So much space, super clean, modern design and lots of little touches that make it feel so luxurious. We love it here!!
10
maria antonieta
24 ago 2025
·
Soggiorno di 4 notti
El servicio de los concierge Melani, Edgar, Alejandro fue excelente. Un hotel muy cómodo, habitaciones amplias y bien decoradas, transportación privada en el complejo, prioridad de reserva en restaurantes y cabañas en las piscinas. Extraordinaria experiencia.
El servicio de los concierge Melani, Edgar, Alejandro fue excelente. Un hotel muy cómodo, habitaciones amplias y bien decoradas, transportación privada en el complejo, prioridad de reserva en restaurantes y cabañas en las piscinas. Extraordinaria experiencia.
10
Jason
4 ago 2025
·
Soggiorno di 5 notti
The concierges services that my family got from this resort is 5 stars. We already received the concierges services days before we arrive to the resort. During the stays, we always have a my teenager children felt very safe moving around by themself giving the adult have more time to ourself to enjoy the vacations. I would definitely look forward to back to this resort.
The concierges services that my family got from this resort is 5 stars. We already received the concierges services days before we arrive to the resort. During the stays, we always have a my teenager children felt very safe moving around by themself giving the adult have more time to ourself to enjoy the vacations. I would definitely look forward to back to this resort.
10
Oscar
28 nov 2025
·
Soggiorno di 6 notti
Our family of 5 spent 1 week at jungala park hotel and we wish we could have been there more time since the week flew by so fast. The property is huge but the transportation service between buildings makes it all feel small and close. Everyday we had a different meal and we were rarely dissatisfied. The service at jungala park was the best part, it was like something out of a movie with the staff learning all our names and paying extra attention to our young kids.
Our family of 5 spent 1 week at jungala park hotel and we wish we could have been there more time since the week flew by so fast. The property is huge but the transportation service between buildings makes it all feel small and close. Everyday we had a different meal and we were rarely dissatisfied. The service at jungala park was the best part, it was like something out of a movie with the staff learning all our names and paying extra attention to our young kids.
10
Devorah
21 ago 2025
·
Soggiorno di 3 notti
Incredible service, a true five star experience.
Incredible service, a true five star experience.
10
Bradley
23 mar 2025
·
Soggiorno di 5 notti
Service was on the highest level I can’t say enough about how great it was and the people were. Resort is also incredible. Any stigma with travelling to Mexico was abolished by coming here. Safe. Highest quality of everything. (VIP experience)
Service was on the highest level I can’t say enough about how great it was and the people were. Resort is also incredible. Any stigma with travelling to Mexico was abolished by coming here. Safe. Highest quality of everything. (VIP experience)
6
BRIAN L.
1 gen 2025
·
Soggiorno di 4 notti
It has the potential to be amazing but little things got in the way. Transportation from airport was terrible and took many hours. We were quite tired when we arrived only to be placed in a suite that literally was missing the tvs from the wall. They quickly got new tvs hung up, my daughter slipped off her shoes and stepped on the rug to find it was saturated in water (completely flooded). Did no one inspect the room? An hour later we were in a new room and at this point we missed all dining options. In the new room the tv didn’t work at all but we reported it and moved in. It was never fixed during our stay. All of the restaurants were booked ahead so we had to wait in line at the one restaurant that didn’t require reservations. Room service was spotty. Overall the property was beautiful but these things really got in the way.
It has the potential to be amazing but little things got in the way. Transportation from airport was terrible and took many hours. We were quite tired when we arrived only to be placed in a suite that literally was missing the tvs from the wall. They quickly got new tvs hung up, my daughter slipped off her shoes and stepped on the rug to find it was saturated in water (completely flooded). Did no one inspect the room? An hour later we were in a new room and at this point we missed all dining options. In the new room the tv didn’t work at all but we reported it and moved in. It was never fixed during our stay. All of the restaurants were booked ahead so we had to wait in line at the one restaurant that didn’t require reservations. Room service was spotty. Overall the property was beautiful but these things really got in the way.
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Posizione
Immerso in un vasto complesso Vidanta in stile giungla, l'ambiente è suggestivo ma esteso e raggiungere piscine, ristoranti o la spiaggia richiede in genere l'uso di golf cart. L'area della spiaggia è attraente ma non sempre adatta al nuoto.
Recensioni degli ospiti correlate
10
YOSEF
21 apr 2025
·
Soggiorno di 5 notti
We have truly impressed by Jungala. I’ve never met such device level in Northern America, it would be possible to compare only with Mandatin Oriental in Dubai. A Jem in Jungle. We have stayed for 5 days during the Easter, we didn’t go to the same restaurant once, the Butler/concierge of Brenda and Jose service was always shifting expectations. There are now crowds, no lines, you feel this exclusive personal approach and enjoy your vacation. I am someone who lives Océan, and here it’s not really swimmable. But I have never regretted choosing this hotel and would gladly recommend it to picky clients and come back in the future. Absolute pleasure to be here
We have truly impressed by Jungala. I’ve never met such device level in Northern America, it would be possible to compare only with Mandatin Oriental in Dubai. A Jem in Jungle. We have stayed for 5 days during the Easter, we didn’t go to the same restaurant once, the Butler/concierge of Brenda and Jose service was always shifting expectations. There are now crowds, no lines, you feel this exclusive personal approach and enjoy your vacation. I am someone who lives Océan, and here it’s not really swimmable. But I have never regretted choosing this hotel and would gladly recommend it to picky clients and come back in the future. Absolute pleasure to be here
8
Zachary
6 gen 2025
·
Soggiorno di 8 notti
It was a beautiful resort, a little large, but transportation with the use of shuttles was good. Only issue was some things were a bit expensive, $6.00 CAD for a can of pop for example is a bit much imo.
It was a beautiful resort, a little large, but transportation with the use of shuttles was good. Only issue was some things were a bit expensive, $6.00 CAD for a can of pop for example is a bit much imo.
10
Andreia
9 gen 2026
·
Soggiorno di 1 notte
Our stay at Vidanta Resort World was a great experience. The complex is beautiful and very well maintained, though we didn’t have enough time to explore everything it offers. The room was spacious, nicely decorated, and very comfortable. The staff was incredibly well training to host making us feeling very special greeting us by names and always showing they were ready for anything we needed. We had dinner at Havana Moon; the food was basic, but the atmosphere was fun. Later, we discovered an outdoor market-style dining area with several options and a much nicer ambiance, which we wish we had known about earlier. Having an Exclusive type of bracelet status, truly enhanced our stay, with access to a beach club cabana and a very convenient driver service available via WhatsApp at any time. Overall, we really enjoyed our stay and would love to return with more time to explore the resort. Overall, we really loved our stay at Vidanta Resort World. The scale, comfort, service, and exclusivity made it a memorable experience, even in a short visit. With more time, this resort clearly has so much more to offer.
Our stay at Vidanta Resort World was a great experience. The complex is beautiful and very well maintained, though we didn’t have enough time to explore everything it offers. The room was spacious, nicely decorated, and very comfortable. The staff was incredibly well training to host making us feeling very special greeting us by names and always showing they were ready for anything we needed. We had dinner at Havana Moon; the food was basic, but the atmosphere was fun. Later, we discovered an outdoor market-style dining area with several options and a much nicer ambiance, which we wish we had known about earlier. Having an Exclusive type of bracelet status, truly enhanced our stay, with access to a beach club cabana and a very convenient driver service available via WhatsApp at any time. Overall, we really enjoyed our stay and would love to return with more time to explore the resort. Overall, we really loved our stay at Vidanta Resort World. The scale, comfort, service, and exclusivity made it a memorable experience, even in a short visit. With more time, this resort clearly has so much more to offer.
10
thalita
21 feb 2026
·
Soggiorno di 2 notti
O quarto em que ficamos foi simplesmente maravilhoso. Lindo! Lindo! Lindo! Tudo de primeira. Deixaram um kit de banho com sais, óleo para banho para uso da hidro, outro Kit com itens para cuidados com o rosto. Todos da marca da abelha rainha. Maravilhoso, não há o que falar. A estrutura muito bem cuidada, funcionários muito solícitos e educados. Há toalhas boas, grossas e novas disponibilizadas nas piscinas. A piscina que tem no restaurante do hamburguer super linda com camas e espreguiçadeiras confortáveis. O único tema é que tudo dentro do resort é pago, inclusive o acesso ao parque aquático. Na hora de reservar, não me atentei que ele seria separado. Somos brasileiros, então a conversão em real nos assustou um pouco, tudo com um custo muito elevado. Compramos na piscina 2 hamburguers (bons, não excelentes), 6 cervejas e 1 batata frita por R$ 700,00. Então se vc for ao jungala, esteja atento a isso. Outro tema foi o acesso ao resort, é um complexo, na entrada está escrito VIDANTA, e dentro do complexo tem vários resorts. O GPS te leva próximo ao local, então quanto estiverem indo ou vindo pela estrada fique atendo a esse nome: VIDANTA. Ali vc faz o primeiro acesso e depois te levam em carrinhos de golfe para a estrutura.
O quarto em que ficamos foi simplesmente maravilhoso. Lindo! Lindo! Lindo! Tudo de primeira. Deixaram um kit de banho com sais, óleo para banho para uso da hidro, outro Kit com itens para cuidados com o rosto. Todos da marca da abelha rainha. Maravilhoso, não há o que falar. A estrutura muito bem cuidada, funcionários muito solícitos e educados. Há toalhas boas, grossas e novas disponibilizadas nas piscinas. A piscina que tem no restaurante do hamburguer super linda com camas e espreguiçadeiras confortáveis. O único tema é que tudo dentro do resort é pago, inclusive o acesso ao parque aquático. Na hora de reservar, não me atentei que ele seria separado. Somos brasileiros, então a conversão em real nos assustou um pouco, tudo com um custo muito elevado. Compramos na piscina 2 hamburguers (bons, não excelentes), 6 cervejas e 1 batata frita por R$ 700,00. Então se vc for ao jungala, esteja atento a isso. Outro tema foi o acesso ao resort, é um complexo, na entrada está escrito VIDANTA, e dentro do complexo tem vários resorts. O GPS te leva próximo ao local, então quanto estiverem indo ou vindo pela estrada fique atendo a esse nome: VIDANTA. Ali vc faz o primeiro acesso e depois te levam em carrinhos de golfe para a estrutura.
10
Peter
5 gen 2025
·
Soggiorno di 7 notti
It’s a great hotel. The kids had fun at the waterpark. It is tough getting around the resort because you have to get picked up by a golf cart every time. It’s a massive resort! The food was pretty good, everything was a little pricey, but it was to be expected.
It’s a great hotel. The kids had fun at the waterpark. It is tough getting around the resort because you have to get picked up by a golf cart every time. It’s a massive resort! The food was pretty good, everything was a little pricey, but it was to be expected.
10
Joseph
4 gen 2025
·
Soggiorno di 10 notti
Review of Jungala Hotel Our 10-day stay at Jungala Hotel was a mix of stunning features and minor challenges. The rooms are clean, modern, and beautifully designed, with comfortable beds and a serene jungle setting that’s perfect for nature lovers. The hotel provides access to an exclusive beach club, though it’s a 10–15-minute golf cart ride from the rooms. The beach club is fantastic—cabana rentals are free (but must be booked early), and the menu offers delicious, clean options. The waiters are friendly, attentive, and quick. While the beach is free of seaweed, it is rocky, with a small area for swimming. My kids enjoyed exploring the rocks and finding sea creatures. The dining experiences were exceptional. Tremont, an Italian restaurant, served amazing food, and Alain, our waiter, was outstanding. Breakfast at Quinto, included in our package, was beautifully presented with a variety of options. The Salum area added charm with its lively bars, food stalls, and illuminated cabanas at night. While the resort is beautiful, transportation can be frustrating. The golf cart rides between areas can take 30 minutes round trip, and walking to main areas can take up to 50 minutes. Additionally, our first days were marred by issues like no hot water, which were resolved quickly. Special thanks to Jaz and Emmanuel for making our stay enjoyable. Despite the setbacks, the resort’s amenities, exceptional food, and beautiful surroundings make it worth a visit. We recommend Jungala
Review of Jungala Hotel Our 10-day stay at Jungala Hotel was a mix of stunning features and minor challenges. The rooms are clean, modern, and beautifully designed, with comfortable beds and a serene jungle setting that’s perfect for nature lovers. The hotel provides access to an exclusive beach club, though it’s a 10–15-minute golf cart ride from the rooms. The beach club is fantastic—cabana rentals are free (but must be booked early), and the menu offers delicious, clean options. The waiters are friendly, attentive, and quick. While the beach is free of seaweed, it is rocky, with a small area for swimming. My kids enjoyed exploring the rocks and finding sea creatures. The dining experiences were exceptional. Tremont, an Italian restaurant, served amazing food, and Alain, our waiter, was outstanding. Breakfast at Quinto, included in our package, was beautifully presented with a variety of options. The Salum area added charm with its lively bars, food stalls, and illuminated cabanas at night. While the resort is beautiful, transportation can be frustrating. The golf cart rides between areas can take 30 minutes round trip, and walking to main areas can take up to 50 minutes. Additionally, our first days were marred by issues like no hot water, which were resolved quickly. Special thanks to Jaz and Emmanuel for making our stay enjoyable. Despite the setbacks, the resort’s amenities, exceptional food, and beautiful surroundings make it worth a visit. We recommend Jungala
10
Markus
23 feb 2026
·
Soggiorno di 1 notte
Excellent room, wonderful staff. The food was very good. Be aware and able to accept the fact that to get anywhere on the grounds, you need to be driven in golf cart – this includes to a restaurant. Room service is great, the waterpark was fantastic. The beach conditions are not really ideal for swimming, but still beautiful, and the pools are lovely.
Excellent room, wonderful staff. The food was very good. Be aware and able to accept the fact that to get anywhere on the grounds, you need to be driven in golf cart – this includes to a restaurant. Room service is great, the waterpark was fantastic. The beach conditions are not really ideal for swimming, but still beautiful, and the pools are lovely.
8
Daniel
17 gen 2026
·
Soggiorno di 3 notti
Fina enorma rum. MEN i hotellbyggnaden finns absolut ingenting, utan man behöver beställa skjuts av en golfbil överallt, till restaurang, pool, beach, parkeringen (om man har bil med sig). Rummen har utsikt rakt in i djungel så man ser inget heller. Otroligt märkligt koncept.
Fina enorma rum. MEN i hotellbyggnaden finns absolut ingenting, utan man behöver beställa skjuts av en golfbil överallt, till restaurang, pool, beach, parkeringen (om man har bil med sig). Rummen har utsikt rakt in i djungel så man ser inget heller. Otroligt märkligt koncept.
10
Izhar
27 gen 2026
·
Soggiorno di 4 notti
We loved our stay at jungala! The grounds are beautiful, with a very relaxing vibe. The suites are spacious & tastefully decorated with just about every amenity you would need. The staff was attentive to our every need. We had access to the other hotels & pools on the vidante property. We would definitely return here on a future trip to playa del Carmen
We loved our stay at jungala! The grounds are beautiful, with a very relaxing vibe. The suites are spacious & tastefully decorated with just about every amenity you would need. The staff was attentive to our every need. We had access to the other hotels & pools on the vidante property. We would definitely return here on a future trip to playa del Carmen
6
anna
6 gen 2025
·
Soggiorno di 9 notti
Disclaimer: went during the busiest week-Christmas-New Years. I called 1800 number to provide them our flight information to arrange transport, only to find upon arrival that it was not arranged. We did manage to find Vidanta van at the airport and talked them into taking us (I had to sign for some charge which was later voided by the front desk staff) So, the resort is not brand new. It is remodeled part of one of their other hotels, Grande Luxxe. Lush tropical jungle-the grounds are great and they did an amazing job with mosquito and other insect control. Beautiful, spacious rooms. The bedroom had comfortable beds/bedding. The living room where kids slept had 2 trundle beds, both pretty hard. It took a while for the water in the shower to heat up, but we knew what to expect and started shower way ahead. The restaurant were plenty, though a bit pricy for Mexico. Front lobby staff was always pleasant and helpful. Edgar, Alejandro and Melanie were on point. We had 4 free tix to waterpark on property-no lines and kids had fun Transportation to and from restaurants/pools/beach clubs were spotty. Sometimes it was instant, sometimes we waited for a golf cart 10-15 minutes. The Beach Club-Expedia pictures wer great, though water in the pool was cold, and first day we waited for 40 min to get seats. Beach was the biggest letdown and disappointment as there was no swimmable beach. It was all rocks, coral and seaweed.
Disclaimer: went during the busiest week-Christmas-New Years. I called 1800 number to provide them our flight information to arrange transport, only to find upon arrival that it was not arranged. We did manage to find Vidanta van at the airport and talked them into taking us (I had to sign for some charge which was later voided by the front desk staff) So, the resort is not brand new. It is remodeled part of one of their other hotels, Grande Luxxe. Lush tropical jungle-the grounds are great and they did an amazing job with mosquito and other insect control. Beautiful, spacious rooms. The bedroom had comfortable beds/bedding. The living room where kids slept had 2 trundle beds, both pretty hard. It took a while for the water in the shower to heat up, but we knew what to expect and started shower way ahead. The restaurant were plenty, though a bit pricy for Mexico. Front lobby staff was always pleasant and helpful. Edgar, Alejandro and Melanie were on point. We had 4 free tix to waterpark on property-no lines and kids had fun Transportation to and from restaurants/pools/beach clubs were spotty. Sometimes it was instant, sometimes we waited for a golf cart 10-15 minutes. The Beach Club-Expedia pictures wer great, though water in the pool was cold, and first day we waited for 40 min to get seats. Beach was the biggest letdown and disappointment as there was no swimmable beach. It was all rocks, coral and seaweed.
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Ristorazione
Molti ospiti si sono goduti il cibo e hanno trovato una vasta gamma di opzioni in tutta la proprietà. Tuttavia, i prezzi sono spesso considerati alti, potrebbe essere necessaria la prenotazione e i soggiorni non sono all inclusive.
Recensioni degli ospiti correlate
8
Zachary
6 gen 2025
·
Soggiorno di 8 notti
It was a beautiful resort, a little large, but transportation with the use of shuttles was good. Only issue was some things were a bit expensive, $6.00 CAD for a can of pop for example is a bit much imo.
It was a beautiful resort, a little large, but transportation with the use of shuttles was good. Only issue was some things were a bit expensive, $6.00 CAD for a can of pop for example is a bit much imo.
10
Michele
22 giu 2025
·
Soggiorno di 3 notti
Great property with good food. Service A++
Great property with good food. Service A++
6
Danny
12 ago 2025
·
Soggiorno di 3 notti
Los precios excesivamente caros en alimentos bebidas
Los precios excesivamente caros en alimentos bebidas
10
Peter
5 gen 2025
·
Soggiorno di 7 notti
It’s a great hotel. The kids had fun at the waterpark. It is tough getting around the resort because you have to get picked up by a golf cart every time. It’s a massive resort! The food was pretty good, everything was a little pricey, but it was to be expected.
It’s a great hotel. The kids had fun at the waterpark. It is tough getting around the resort because you have to get picked up by a golf cart every time. It’s a massive resort! The food was pretty good, everything was a little pricey, but it was to be expected.
10
Joseph
4 gen 2025
·
Soggiorno di 10 notti
Review of Jungala Hotel Our 10-day stay at Jungala Hotel was a mix of stunning features and minor challenges. The rooms are clean, modern, and beautifully designed, with comfortable beds and a serene jungle setting that’s perfect for nature lovers. The hotel provides access to an exclusive beach club, though it’s a 10–15-minute golf cart ride from the rooms. The beach club is fantastic—cabana rentals are free (but must be booked early), and the menu offers delicious, clean options. The waiters are friendly, attentive, and quick. While the beach is free of seaweed, it is rocky, with a small area for swimming. My kids enjoyed exploring the rocks and finding sea creatures. The dining experiences were exceptional. Tremont, an Italian restaurant, served amazing food, and Alain, our waiter, was outstanding. Breakfast at Quinto, included in our package, was beautifully presented with a variety of options. The Salum area added charm with its lively bars, food stalls, and illuminated cabanas at night. While the resort is beautiful, transportation can be frustrating. The golf cart rides between areas can take 30 minutes round trip, and walking to main areas can take up to 50 minutes. Additionally, our first days were marred by issues like no hot water, which were resolved quickly. Special thanks to Jaz and Emmanuel for making our stay enjoyable. Despite the setbacks, the resort’s amenities, exceptional food, and beautiful surroundings make it worth a visit. We recommend Jungala
Review of Jungala Hotel Our 10-day stay at Jungala Hotel was a mix of stunning features and minor challenges. The rooms are clean, modern, and beautifully designed, with comfortable beds and a serene jungle setting that’s perfect for nature lovers. The hotel provides access to an exclusive beach club, though it’s a 10–15-minute golf cart ride from the rooms. The beach club is fantastic—cabana rentals are free (but must be booked early), and the menu offers delicious, clean options. The waiters are friendly, attentive, and quick. While the beach is free of seaweed, it is rocky, with a small area for swimming. My kids enjoyed exploring the rocks and finding sea creatures. The dining experiences were exceptional. Tremont, an Italian restaurant, served amazing food, and Alain, our waiter, was outstanding. Breakfast at Quinto, included in our package, was beautifully presented with a variety of options. The Salum area added charm with its lively bars, food stalls, and illuminated cabanas at night. While the resort is beautiful, transportation can be frustrating. The golf cart rides between areas can take 30 minutes round trip, and walking to main areas can take up to 50 minutes. Additionally, our first days were marred by issues like no hot water, which were resolved quickly. Special thanks to Jaz and Emmanuel for making our stay enjoyable. Despite the setbacks, the resort’s amenities, exceptional food, and beautiful surroundings make it worth a visit. We recommend Jungala
10
Markus
23 feb 2026
·
Soggiorno di 1 notte
Excellent room, wonderful staff. The food was very good. Be aware and able to accept the fact that to get anywhere on the grounds, you need to be driven in golf cart – this includes to a restaurant. Room service is great, the waterpark was fantastic. The beach conditions are not really ideal for swimming, but still beautiful, and the pools are lovely.
Excellent room, wonderful staff. The food was very good. Be aware and able to accept the fact that to get anywhere on the grounds, you need to be driven in golf cart – this includes to a restaurant. Room service is great, the waterpark was fantastic. The beach conditions are not really ideal for swimming, but still beautiful, and the pools are lovely.
10
LAURA D SALDANA
1 ott 2025
·
Soggiorno di 4 notti
Service was absolutely amazing! Food was delicious at all their restaurants. Had a blast at Jungala water park and Cirque du Soleil with dinner was awesome. The only downside during our stay was the sargassum but, we still enjoyed the other amenities.
Service was absolutely amazing! Food was delicious at all their restaurants. Had a blast at Jungala water park and Cirque du Soleil with dinner was awesome. The only downside during our stay was the sargassum but, we still enjoyed the other amenities.
10
Estrella
29 giu 2025
·
Soggiorno di 2 notti
Me encantó! Lo único, es que no estaba todo incluido.
Me encantó! Lo único, es que no estaba todo incluido.
10
Oscar
28 nov 2025
·
Soggiorno di 6 notti
Our family of 5 spent 1 week at jungala park hotel and we wish we could have been there more time since the week flew by so fast. The property is huge but the transportation service between buildings makes it all feel small and close. Everyday we had a different meal and we were rarely dissatisfied. The service at jungala park was the best part, it was like something out of a movie with the staff learning all our names and paying extra attention to our young kids.
Our family of 5 spent 1 week at jungala park hotel and we wish we could have been there more time since the week flew by so fast. The property is huge but the transportation service between buildings makes it all feel small and close. Everyday we had a different meal and we were rarely dissatisfied. The service at jungala park was the best part, it was like something out of a movie with the staff learning all our names and paying extra attention to our young kids.
4
Anh
3 ott 2025
·
Soggiorno di 7 notti
Its a nice hotel, and the staff are pretty helpful but we found our overall stay disappointing for a number of reasons. We booked because of the waterpark but our 2 year old was not allowed on a single slide, not even if we held him on the baby slide at the waterpark for babies. I’ve never been to a waterpark that strict. He got so upset that he wasn't allowed on anything, we left. The website boasts 20 restaurants, but for dinner we had 2 to choose from. Worst was the value. It cost almost $1000 cad a night, while its nice, its not that nice. And the food and drinks were all overpriced. They weren’t terrible but I’ve had $200 steak, that wasn’t it. The salmon sushi still had a bone in it, that shouldn't happen at a fancy restaurant. We paid for a week and even though we were told we wouldn’t get a refund, we left after 3 days and went and stayed at an all inclusive in Cancun were the food was just as good and the selection was better. I didn't want to waste a whole week there, I would rather pay for 2 vacations.
Its a nice hotel, and the staff are pretty helpful but we found our overall stay disappointing for a number of reasons. We booked because of the waterpark but our 2 year old was not allowed on a single slide, not even if we held him on the baby slide at the waterpark for babies. I’ve never been to a waterpark that strict. He got so upset that he wasn't allowed on anything, we left. The website boasts 20 restaurants, but for dinner we had 2 to choose from. Worst was the value. It cost almost $1000 cad a night, while its nice, its not that nice. And the food and drinks were all overpriced. They weren’t terrible but I’ve had $200 steak, that wasn’t it. The salmon sushi still had a bone in it, that shouldn't happen at a fancy restaurant. We paid for a week and even though we were told we wouldn’t get a refund, we left after 3 days and went and stayed at an all inclusive in Cancun were the food was just as good and the selection was better. I didn't want to waste a whole week there, I would rather pay for 2 vacations.
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10
Nader
4 giorni fa
·
Soggiorno di 3 notti
Muy bueno muy buen servicio excelente servicio excelente comida excelente atención excelente
Muy bueno muy buen servicio excelente servicio excelente comida excelente atención excelente
2
Rafael
2 settimane fa
·
Soggiorno di 1 notte
Pésimo el servicio Personal no resuelve Parque jungala cerrado y no avisaron Tardan los carritos de golf en recibirte
Pésimo el servicio Personal no resuelve Parque jungala cerrado y no avisaron Tardan los carritos de golf en recibirte
10
Todd
3 settimane fa
·
Soggiorno di 2 notti
Great place and good location in general
Great place and good location in general
10
Diego
4 settimane fa
·
Soggiorno di 3 notti
La playa tenía mucho sargazo
La playa tenía mucho sargazo
10
Lucie
4 settimane fa
·
Soggiorno di 4 notti
Très beau domaine dans la nature où on croise régulièrement des iguanes, coatis et capibaras (+ crocodiles dans des emplacement dédiés) Super qualité de service, avec un concierge (merci Sebastian !) et globalement tout le personnel toujours prêt à répondre à nos questions Chambre magnifique, très bien équipée De nombreuses piscines et plage (malheureusement beaucoup d’algues au mois d’août - la plage est propre mais l’eau était remplie de sargasses ) Petit déjeuner buffet (en supplément) génial avec énormément de choix Accès au parc aquatique super pour les enfants (pris en supplément au moment de la réservation) Tous les déplacements dans le domaine se font avec des petites voiturettes/navettes - y compris pour aller récupérer la voiture au parking - ce qui ralenti un peu les activités (on peut faire à pieds, mais difficile avec la chaleur), et il faut prendre en compte cette « contrainte »
Très beau domaine dans la nature où on croise régulièrement des iguanes, coatis et capibaras (+ crocodiles dans des emplacement dédiés) Super qualité de service, avec un concierge (merci Sebastian !) et globalement tout le personnel toujours prêt à répondre à nos questions Chambre magnifique, très bien équipée De nombreuses piscines et plage (malheureusement beaucoup d’algues au mois d’août - la plage est propre mais l’eau était remplie de sargasses ) Petit déjeuner buffet (en supplément) génial avec énormément de choix Accès au parc aquatique super pour les enfants (pris en supplément au moment de la réservation) Tous les déplacements dans le domaine se font avec des petites voiturettes/navettes - y compris pour aller récupérer la voiture au parking - ce qui ralenti un peu les activités (on peut faire à pieds, mais difficile avec la chaleur), et il faut prendre en compte cette « contrainte »
Politiche della struttura
Check-in
Check-out
Dalle 15:00 alle 00:00
Prima delle 12:00
Cauzione
Per questa struttura ti verrà richiesto di pagare una cauzione completamente rimborsabile.
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Prezzi per le prossime date
settembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
ottobre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
Più economico
Più costoso
Prezzo medio per notte per tutte le offerte, con tasse e costi.
Prezzi in USD per 2 ospiti, aggiornati ogni giorno.
- 2026-09-17: 263.6608067802429USD
- 2026-09-18: 352.5565528947144USD
- 2026-09-19: 350.7853236848145USD
- 2026-09-20: 262.33617224194336USD
- 2026-09-21: 262.33617224194336USD
- 2026-09-22: 262.33617224194336USD
- 2026-09-23: 262.33617224194336USD
- 2026-09-24: 262.29878837210083USD
- 2026-09-25: 350.30515875292974USD
- 2026-09-26: 350.30515875292974USD
- 2026-09-27: 263.6608067802429USD
- 2026-09-28: 263.6608067802429USD
- 2026-09-29: 263.6608067802429USD
- 2026-09-30: 263.6608067802429USD
- 2026-10-01: 263.6608067802429USD
- 2026-10-02: 348.1637295179444USD
- 2026-10-03: 348.1637295179444USD
- 2026-10-04: 263.6608067802429USD
- 2026-10-05: 263.6608067802429USD
- 2026-10-06: 263.6608067802429USD
- 2026-10-07: 263.6608067802429USD
- 2026-10-08: 263.6608067802429USD
- 2026-10-09: 348.1637295179444USD
- 2026-10-10: 348.8775392629395USD
- 2026-10-11: 263.6608067802429USD
- 2026-10-12: 263.6608067802429USD
- 2026-10-13: 263.6608067802429USD
- 2026-10-14: 263.6608067802429USD
- 2026-10-15: 263.6608067802429USD
- 2026-10-16: 348.8775392629395USD
- 2026-10-17: 348.8775392629395USD
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- 2026-10-19: 263.6608067802429USD
- 2026-10-20: 263.6608067802429USD
- 2026-10-21: 263.6608067802429USD
- 2026-10-22: 263.6608067802429USD
- 2026-10-23: 348.8775392629395USD
- 2026-10-24: 348.8775392629395USD
- 2026-10-25: 263.6608067802429USD
- 2026-10-26: 263.6608067802429USD
- 2026-10-27: 263.6608067802429USD
- 2026-10-28: 263.6608067802429USD
- 2026-10-29: 263.6608067802429USD
- 2026-10-30: 348.8775392629395USD
- 2026-10-31: 348.8775392629395USD
- 2026-11-01: 292.6268332681275USD
- 2026-11-02: 292.6268332681275USD
- 2026-11-03: 292.6268332681275USD
- 2026-11-04: 292.6268332681275USD
- 2026-11-05: 292.6268332681275USD
- 2026-11-06: 348.8775392629395USD
- 2026-11-07: 348.8775392629395USD
- 2026-11-08: 292.6268332681275USD
- 2026-11-09: 292.6268332681275USD
- 2026-11-10: 292.6268332681275USD
- 2026-11-11: 292.6268332681275USD
- 2026-11-12: 292.6268332681275USD
- 2026-11-13: 351.7327432556763USD
- 2026-11-14: 348.8775392629395USD
- 2026-11-15: 351.7327432556763USD
- 2026-11-16: 350.30515875292974USD
- 2026-11-17: 368.4379275461426USD
Contatta la struttura almeno 48 ore prima dell'arrivo per prendere accordi per il check-in. I recapiti sono indicati sulla conferma della prenotazione. Gli ospiti devono contattare la struttura in anticipo per ricevere le istruzioni relative al check-in. Al loro arrivo, saranno accolti dal personale alla reception. Gli ospiti che arrivano in auto devono contattare la struttura in anticipo per ricevere indicazioni stradali e altre informazioni.Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica. Il parco acquatico della struttura è chiuso ogni giovedì e venerdì.
Il check-in deve essere effettuato da una persona con almeno 18 anni.
Ti verrà richiesto di pagare la seguente cauzione completamente rimborsabile.
Deposit: USD 1000 per accommodation, per stay
- Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
- All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
- Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
- Questa struttura accetta pagamenti tramite carte di credito, carte di debito e i contanti
- Questa struttura dispone di spazi all'aperto, come balconi, patio, terrazze, che potrebbero non essere adatti ai bambini. In caso di dubbi, ti consigliamo di contattare la struttura prima dell'arrivo per avere la conferma che disponga di una camera adatta a te.
- Piscina accessibile 24 ore su 24
- È necessario prenotare i massaggi e i trattamenti spa. Per effettuare la prenotazione, contattare un resort prima dell'arrivo, utilizzando i recapiti riportati nella conferma della prenotazione.
- Per la sicurezza dei viaggiatori, gli ospiti possono accedere alle loro camere con un dispositivo mobile.
- Servizio parcheggio all'aperto: 7 USD, al giorno, (con possibilità di entrata/uscita)
È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.
Servizi popolari
Parcheggio
Navetta da/Per aeroporto
Ristorante
Piscina
Business center
Servizio in camera
Attività
Piscina
Campi da tennis
Spiaggia privata
Giardino
Campo da golf (nelle vicinanze)
Spiaggia - nelle vicinanze
Piscina scoperta
Musica dal vivo
Evening Entertainment
Pool (Infinity)
Mobili da esterno
Pool (Seasonal Outdoor)
Terrazza
Fitness Center (nearby)
Water Park
Servizi
Business center
Banco escursioni
Lavanderia a secco
Servizio babysitter e asilo nido
Servizio di pulizia
Servizio banchetti
Cambio valuta
Cassetta di sicurezza
Sportello bancomat
Deposito bagagli
Lavanderia self-service
24-Hour Front Desk
Concierge Services
Informazioni generali
Servizio in camera
Ristorante
Camere non fumatori
Sauna
Idromassaggio/Jacuzzi
Bagno turco
Massaggi
SPA e centro benessere
Barbiere/Estetista
Trattamenti corpo
Trattamenti viso
Bar della piscina
Pranzi da asporto
Colazione in camera
Family room
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Parcheggio
Parcheggio
Navetta da/Per aeroporto
Parcheggio valet
Parking (Limited)
Parking Onsite
Internet
Wi-fi gratuito