Is parking available at the hotel?

Self parking is available on-site for a fee of USD 24 per night, which includes in/out privileges. Reservations are not required.

What type of breakfast is offered?

Breakfast is available, and guests booked in breakfast included rate plans receive breakfast for up to 2 adults sharing a guestroom. Additional guests will incur breakfast fees. Serving hours are not specified.

Does the hotel allow pets?

Pets are allowed at the hotel, with a maximum of 2 pets per room. A pet deposit of USD 100 is required, along with a pet fee of USD 50 per pet, per stay, plus a one-time cleaning fee of USD 50. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in time is at 3:00 PM, and check-out time is at 12:00 PM. Early check-in and late check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

A roundtrip airport shuttle is provided for a surcharge at scheduled times. Guests can arrange the transfer through the hotel.

What accessibility features does the hotel offer?

The hotel features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathroom accessibility and pool access features are not provided.

Where is the hotel located in relation to nearby attractions?

The hotel is located in Burlingame (Bayfront), within a 15-minute drive of San Francisco Bay and Topgolf Burlingame. It is approximately 6.1 km (3.8 miles) from San Francisco International Airport (SFO) and close to various parks and shopping centers.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor swimming pool, which is accessible from 6:00 AM to 10:00 PM.

What are the hotel's policies regarding children?

Children are welcome at the hotel. The minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The hotel offers cribs and rollaway beds, but availability may vary. Advance request or confirmation is required, and additional charges may apply.

Crowne Plaza San Francisco Airport Hotel

Average nightly price at Crowne Plaza San Francisco Airport by IHG by month, last 12 months (USD)
Month	Average price
January	US$122
February	US$124
March	US$129
April	US$101
May	US$120
June	US$138
July	US$105
August	US$108
September	US$150
October	US$157
November	US$105
December	US$88

What guests think

At Crowne Plaza San Francisco Airport by IHG, travelers praise the convenient SFO location and generally comfortable, clean rooms, but many note dated spaces and recurring operational issues such as unreliable elevators, maintenance hiccups, and extra-cost parking.

Service feedback is mixed—some highlight friendly, efficient staff, while others report unhelpful responses and inconsistent housekeeping by-request. Airport shuttle and breakfast experiences vary; several mention limited shuttle hours and an overpriced, uneven buffet. Expect a convenient, budget-friendly airport stopover with trade-offs in upkeep and consistency.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities show wear. Multiple reviews cite crowded, paid parking ($24-$26), frequently malfunctioning elevators, and limited airport-shuttle hours; some note a decent fitness room, while the pool and gym need better upkeep.

Related guest reviews

4

Monique

13 Oct 2025

·

Stayed 3 nights

Every time I got into one of the two working elevators I felt like I was gambling with my life. I was on the 10th floor and had no choice, the elevators don't close completely and are filthy (see grime corners in the pictures). The carpet throughout the hotel is a hazzard with it buckling everywhere (See photos). Rooms are average, equal to a very cheap holiday inn. Basically you get what you pay for, it's cheap which is why I tried it, but next time I'll pay a few more dollars and get a place that's safe, clean and has a comfy bed. OHHHHH AND THE VERY FEW TV CHANNELS ARE HORRIBLE!

8

Egypt

28 Jul 2025

·

Stayed 3 nights

We had a nice little getaway weekend. Took a nice stroll by the bay and found a yummy Jewish diner near by. We relaxed in the pool and hot tub and I enjoyed the gym amenities. Overall a really great deal. The only reason I give it 4 stars is because the parking was packed and expensive, and the pool had so much chlorine in it, you couldn’t see the bottom of the pool. The staff was friendly and the breakfast included option was a great deal!

2

Cynthia

3 Nov 2025

·

Stayed 3 nights

Staff was not friendly. Not one smile from any of them. On the day i arrived, two out of three elevators worked, the second day, 1 out of 3 elevators worked and on the last day, none of the elevators worked. My disabled uncle had to go down 4 flights of stairs. Mind you, there are 10 floors in this hotel. Terrible. Do not recommend. Will never stay here again.

8

Angel

23 Aug 2025

·

Stayed 1 night

Airport shuttle service ends at midnight. Our plane was delayed and we had no service to the hotel and no warning that this would happen.

4

Brian

15 Jul 2025

·

Stayed 2 nights

They provide false information. They state free shuttle service from the airport. They do not advise the shuttle service has “breaks” of up to 2 hours. I arrived from Asia and was ready at 5:00 pm Told due to a driver break that pick- up would be after 7:00 pm It cost me a $ 25,00 taxi ride

10

Jon

26 Jun 2025

·

Stayed 1 night

Clean and good fitness room.

4

Michael

11 Nov 2025

·

Stayed 2 nights

Finishes and furniture are worn and in need of repair. Equipment in the gym needs maintenance. My requested housekeeing never occured.

8

Michael

28 Dec 2024

·

Stayed 3 nights

Parking lot needed some maintenance.

4

Yvonne

14 Oct 2025

·

Stayed 2 nights

As a bay area native, visiting, I wanted to love this hotel. But all it has going for itself is the location, and even then, it's not all that. Parking is terrible, there aren't enough spaces for the number of rooms. If you arrive too late, you will have to park in the back lot, which isn't necessarily a big deal, except there is minimal lighting. Also, the website I booked through said parking was free, but in fact is $24/day. It’s a reasonable price for the Bay Area, but something to be aware of. Separately, and my biggest point of contention, plan to arrive for the hotel breakfast BEFORE 10am. Yes, the website and signs all say they seve breakfast until 10:30am, but my group and I arrived at 10:10 to find everything cleaned up and a surprised/abnoted wait staff. The woman who I'm guessing is the restaurant manager was curt, bordering on rude to both my party and the 2 other guests that arrived at the same time as us. We were told we could only have ONE thing because the kitchen was already closed, which also didn't make much sense, because room service was supposed to still be available as well. If this was a complimentary breakfast I wouldn't even mention it, but to pay $20 extra per person, on top of $170/night, the least they can do is leave out the spread for the breakfast window. The elevators are terrifying, but the rooms were quiet, and the water pressure was amazing.

6

Axel

3 Nov 2025

·

Stayed 2 nights

The room was in good condition, but a little dated. Breakfast in Saturday was only available in form of buffet, you couldn't order from.menu, and the elevators were all defective, without signs on the doors, causing people not know what was going on.

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Cleanliness

Clean rooms are mentioned regularly, but many guests also report dirty or poorly maintained bathrooms, stained carpets or curtains, odors, and inconsistent housekeeping. Overall, standards feel inconsistent between rooms and stays.

Related guest reviews

4

Merlin

13 Jul 2025

·

Stayed 1 night

The receptionist were polite and professional. Camelia was fantastic. The room was disappointing, some towels were dirty and had hairs. The bathtub was also dirty and clogged.

4

Merlin

13 Jul 2025

·

Stayed 1 night

The reception staff were polite and professional. Camelia was fantastic. The room itself was disappointing, dirty towels with hairs and bathtub was clogged and dirty.

10

Sheila

4 Nov 2025

·

Stayed 2 nights

Clean room, secured

10

Hazel Deane

21 Nov 2025

·

Stayed 1 night

Clean room with a view

6

James

26 Aug 2025

·

Stayed 6 nights

The hotel is in dire need of updating. It is one of the less expensive hotels in the area, so I didn’t have high expectations but was still a little disappointed. Cleanliness was not bad, but not great either. There was garbage and a piece of broken glass on the floor on arrival in my room. The curtains were nasty and didn’t fully function. Plaster falling from ceiling in room over AC unit, and what appeared to be black mold. The communal microwave in the lobby was terribly inconvenient. Overall an okay place for a bed and a shower for non leisure travel. I wouldn’t likely stay again as I prefer a nicer hotel.

8

hanqiu

29 Nov 2025

·

Stayed 2 nights

Clean room. Just remember that they will charge you additional parking fee around $25 per night.

10

Dai-Johnea

27 Nov 2024

·

Stayed 2 nights

This is my second stay at the Crowne Plaza Hotel and they continue to uphold their standard of cleanlienss and convenient parking. Additionally, it feels safe and quiet. I will continue to book at this hotel for these reasons.

4

Mohsen

15 Aug 2025

·

Stayed 2 nights

Poor maintained facility, elevators are like a scary ride, noisy and unsafe, room was not cleaned, I found three socks and a water bottle under the bed. Toilet flush was not working. On top of this you have to pay a parking fee which is not common for hotels around SFO airport.

2

Maria Felicidad

7 Jul 2025

·

Stayed 6 nights

Rooms are very dirty. We checked in and we had to have bathroom cleaned because it smelled of pee. Room curtians were stained, carpet was dirty, tub floor was dirty and there was no hot water. The only good thing was the shuttle service to and from the airport.

2

bo

13 Jul 2025

·

Stayed 7 nights

No room cleaning at the first day until called and the janitor off work already at 4pm. No water provided. Room was so dirty and old. my sleepers turned to black color due to so much dusts. Shower room floor sticky. Worst experience ever.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable but dated, with older decor and small layouts in places; some have airport views. Guests report noise from aircraft or elevators and recurring maintenance issues like loud HVAC, weak water pressure, and finicky locks or outlets.

Related guest reviews

6

Salem

16 May 2025

·

Stayed 1 night

Too close to airport, you can hear planes taking off all night !!!

6

Andrew

15 Oct 2025

·

Stayed 2 nights

There's nothing really bad about this hotel, but it's a little tired. It's not quite the level that I was expecting for a Crown Plaza. I think it's just a heavily used facility, and it shows.

4

Maresa

30 Jul 2025

·

Stayed 1 night

I would say the only things I liked about this hotel was the comfortable bed and the clean bathroom. The pillows were too full and firm causing me to wake up with a stiff neck. The air conditioner was also incredibly loud and creaked when on, so every time it activated our sleep was disrupted AND I couldn’t hear my alarm clock on my phone that was sitting on the nightstand right next to me. Yes, it was convenient and a fair price point (through a 3rd party), but I will never stay here again.

6

Sam

29 Sept 2025

·

Stayed 4 nights

Rooms are fine if you're on a budget. Room was clean. The popcorn ceiling is kinda gross. Shower took a looong time to get warm. They didn't let me know that housekeeping is by request, but refilled my towels when I asked. The sheets are plasticy and not very comfortable. And the restaurant is insanely overpriced.

8

Henryk

10 Oct 2025

·

Stayed 1 night

The sink in bathroom and tub/shower were sluggish to draintook forever to drain the water. The AC/heat unit couldn’t get the right temperature was too hot or too cold maybe the thermostat I don’t know.

4

stefanie

9 Nov 2025

·

Stayed 1 night

Room was old. Bathroom is really small. Hotel needs to be remolded

6

Domonique

27 Mar 2025

·

Stayed 3 nights

When I checked in, I was put in a super old room on the second floor with yellowed wallpaper and two broken lamps. Upon calling the front desk, they said they would send someone up, but no one ever came. When I called the front again, they immediately asked me if I just wanted a new room, which I accepted. The new room was much better, but overall, I could see the hotel was just really old and probably in need of some updates. For the same price point, you could stay at some of the other more modern and renovated hotels in the area that are in better shape. I chose the Crowne Plaza because it had relatively good reviews, and I wanted to switch up my usual spot, but I think I'll stay with what I know in the area from now on. Pros: Easy access from the freeway, airport shuttle, and super close to SFO if using own transportation. The new room I was put into was dated but very clean, especially the bathroom.

6

Gracie

5 Aug 2025

·

Stayed 1 night

The hotel building was ok maybe just a property updated or maintained. Almost fell, lost my balance on the uneven carpeting, the carpet buckles. Bedside lamp was not working and the air conditioning was grumpy loud and window panels were not sound proofed, you can here the 101. Hotel staff’s was really nice and polite, and informative.

10

Herbert Michael

28 Jan 2025

·

Stayed 3 nights

I was on the eigth floor and it had a good view of the airport. Overall is a good property although it is showing it's age here and there; nothing major.

8

Linda

14 Sept 2025

·

Stayed 1 night

Ok stay. Room on the small size. Comfy bed clean.

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AI-generated summary based on recent guest reviews

Service

Service is mixed: many praise friendly, helpful front-desk teams, while others report rude interactions, slow responses, and housekeeping that requires proactive requests. Check-in can be smooth, but follow-through is unreliable at times.

Related guest reviews

10

Veronique

22 Aug 2025

·

Stayed 1 night

Staff was friendly, knowledgeable and always available.

4

Steve

15 May 2025

·

Stayed 2 nights

Booked for 2 nights as part of a stopover. Checked in by Sonica on the front desk, who was rude, ignorant and tbh the worst front desk manager I have experienced in many years. Customer service training is badly needed for her. Learn some manners Sonica, you know who you are! From telling us that breakfast vouchers would do for both days (not true) to verifying our room keys for only one day, she was so arrogant and dismissive. Then to top it all, our room was not serviced the next day and we had to call the front desk to ask for toilet roll. After waiting for 45 minutes I went down to the desk to get some. The message seemingly never got passed on. I complained about her when checking out and found that she had entered a colleague’s initials as the person who checked us in! Whoever employed this individual needs to do something about her - shocking behaviour from a Crowne Plaza employee.

4

KIMETTA

2 Aug 2025

·

Stayed 1 night

Had an issue with checking. They claimed to not have my registration. The lady at checkin approx. 10pm 7/31 went to night mgr. with my phone to show my reserv conf. then came back out & said there was no reservation for me & that they don’t work with. Travelocity. She told me I might call Travelocity. The awesom rep Armani contacted the night mgr at crowne plaza who continued to make up excuses like they were booked for rooms that I reserved & that it got cancelled because my card declined twice, & that my reservation was for 7/30-7/31. It was awful. Never been treated in such a way at a checkin. I wondered if I was being discriminated against. Armani was great & remained on line until the room I reserved was provided although the mgr. still stated the king rooms were sold out. He mysteriously found there was actually 1 left as the Travelocity Rep remained in the line with me. Armani was great. I don’t know what me & my family would have done after driving for 3 days to CA. We were extremely tired. Thank you Armani!

10

Maria

29 Oct 2025

·

Stayed 3 nights

Great customer service

4

ISABELLA

17 Aug 2025

·

Stayed 2 nights

This property is lacking a real renovation and update. It’s old and it feels like you’re in the 1990’s. Also the staff, especially at the front desk, have poor attitudes. Don’t stay here if you can help it.

10

Patrick Gerard

28 Aug 2025

·

Stayed 1 night

Staff member who checked me in was very professional, courteous, and made me feel welcome. Thank you. It made an enormous difference to me during what had been a very difficult day of travel from New York.

4

Dessoni

4 Oct 2025

·

Stayed 1 night

Hotel was nice. The television wasn't working. I called the front desk no one ever showed up.

10

Tasha J.

24 Nov 2025

·

Stayed 2 nights

Fabulous service. Great stay!

10

Gabriel

20 Oct 2025

·

Stayed 1 night

Friendly staff , checking in is easy and fast

2

Larissa

26 Aug 2025

·

Stayed 3 nights

Terrible staff.

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AI-generated summary based on recent guest reviews

Location

Very convenient for SFO with freeway access and a bayfront walking path; several guests also note nearby Burlingame dining. Others mention limited options immediately around the hotel and that it is far from central San Francisco without a car.

Related guest reviews

8

Kim

13 Jan 2025

·

Stayed 1 night

Close to the Airport great shuttle. Nice walk options to the shoreline

8

Roderick

25 Jun 2025

·

Stayed 1 night

🏨_ location close to both SFO & varied options for dining,close to the freeway… grew up in the SFbay area..now a frequent visitor of family still living in the SFBay area…since I now live in Kona Hi

10

Terence

26 Oct 2025

·

Stayed 1 night

Great room, clean, newly updated, and allowed to enter room early for check on. Easy walk across footbridge to Burlingame Village with lots of dining options. The best value and hotel in Burlingame.

8

Jeanne

24 Aug 2025

·

Stayed 1 night

It was okay. Nothing special. Very short overnight stay for early am flight

8

James

26 Nov 2024

·

Stayed 1 night

My stay was decent. I chose this hotel because of its proximity to the airport. It's close to a scenic path along the bay where you can watch planes land.

8

Cynthia Lyon

21 Aug 2025

·

Stayed 1 night

This hotel was quiet and the rooms were comfortable and nice. The hotel is looking a little bit old, but generally in good shape. It definitely is close to the SF airport which is good for customers that are flying into SFO.

8

Solomiia

3 Aug 2025

·

Stayed 4 nights

Good hotel, but if you plan on traveling a lot to San Francisco without a car, it's too far.

10

gerald

28 Aug 2025

·

Stayed 1 night

Great location

10

Samuel

5 Aug 2025

·

Stayed 3 nights

Great location! Great price!

8

John

28 Aug 2025

·

Stayed 1 night

Convenient location

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Dining

Breakfast and restaurant feedback is inconsistent; several find the buffet overpriced or low quality, while others thought it decent or good. Coffee and selection can disappoint, though staff service is sometimes praised.

Related guest reviews

10

Melissa

12 Aug 2025

·

Stayed 1 night

Great place to stay close to the airport, beds are comfortable, good pillows, good linens, clean room and lobby. Restaurant was OK, good staff. There’s nothing around the hotel. We ordered DoorDash and got some good Thai food, but there’s nothing to walk to and no view. Also, no outside area. All in all the room is fine for one overnight or if you’re just looking for a room and then going to explore during the day.

8

Eric

15 Apr 2025

·

Stayed 2 nights

The breakfast food selection was extremely disappointing. The bfast bugfet was fefinitely not worth $25

6

Monique

24 Nov 2025

·

Stayed 2 nights

Room was average or less than average. No extra blanket and pillow in the closet. Door didn't lock only the top flip lock locked. Breakfast was pure grease, even the pastries were greasy. Dining room was nice but Breakfast was a 3

8

Manoj

26 Oct 2025

·

Stayed 1 night

clean room. decent breakfast. just what I was looking for.

6

Sam

29 Sept 2025

·

Stayed 4 nights

Rooms are fine if you're on a budget. Room was clean. The popcorn ceiling is kinda gross. Shower took a looong time to get warm. They didn't let me know that housekeeping is by request, but refilled my towels when I asked. The sheets are plasticy and not very comfortable. And the restaurant is insanely overpriced.

6

Dr. Alan

3 Nov 2025

·

Stayed 2 nights

Apart from the elevators not working and having to carry luggage down nine floors, everything was good with the property. The breakfast buffet left a lot to be desired, either over cooked American bacon or is was deep fried. lack of options for diabetics or gluten free.

10

Puneet

16 Jun 2025

·

Stayed 4 nights

Clean, decent breakfast though they could do a better job with coffee. Would have liked onsite electric car charging. Other than that clean hotel, well priced, polite welcoming staff. Would stay again. Would also consider if I was traveling with my kids.

2

Salvador

29 Jul 2025

·

Stayed 2 nights

Room wasn’t cleaned when we got back from being out. Went to restaurant down stairs, asked the hostess for price, $25, a bit pricy for what they had. Plus they had ran out of scrambled eggs, which they wernt so scrambled, that my son said. Ran out of potatoes. While looking at buffet, and was approached by host he mentioned, because we’re about to close, got a bill for $54. That’s expensive for the buffett food my son & I had which wasn’t even good. For that price we could’ve had better sit down breakfast

10

Alex

18 Jun 2025

·

Stayed 1 night

Wonderful experience loved the staff and property, food was good in the restaurant.

8

Peter

1 Aug 2025

·

Stayed 4 nights

This property was a pretty good deal for the price. The location was fantastic, the daily buffet breakfast at the restaurant was nice and the other food there was tasty as well. The property itself needed a little TLC but nonetheless we enjoyed our stay in our comfortable room. We would consider staying again if it was a good deal.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $95	2 $117	3 $130	4 $134	5 $123	6 $104	7 $113
8 $96	9 $110	10 $113	11 $114	12 $105	13 $103	14 $103
15 $113	16 $113	17 $229	18 $222	19 $113	20 $108	21 $104
22 $93	23 $96	24 $99	25 $99	26 $99	27 $90	28 $92
29 $91	30 $99

Crowne Plaza San Francisco Airport by IHG

Prices for Crowne Plaza San Francisco Airport by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

Premium Room, 2 Double Beds, Refrigerator (High Floor)

Suite, 1 Bedroom, Roll-In Shower (Communications Accessible)

Standard Room, 1 Queen Bed, Roll-In Shower (Communications Accessible)

Standard Room, 2 Double Beds, Refrigerator

Standard Room, 1 King Bed, Refrigerator

Standard Room, 1 King Bed, Roll-In Shower (Mobility, Roll-In Shower)

Standard Room

Standard Room, 1 Queen Bed, Transfer Shower (Communication, Transfer Shower)

Standard Room, 1 Queen Bed, Transfer Shower (Mobility, Transfer Shower)

Suite, 1 Bedroom

Premium Room, 1 King Bed, Refrigerator (High Floor)

Suite, 1 Bedroom, Accessible Bathtub (Mobility)

Standard Room, 1 Queen Bed, Refrigerator

Premium Room

Premium Room, 1 Queen Bed, Refrigerator (High Floor)

Guest reviews of Crowne Plaza San Francisco Airport by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Crowne Plaza San Francisco Airport by IHG

Considering this hotel for your San Francisco (and vicinity) trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24 $126
25 $95	26 $108	27 $226	28 $177	29 $102	30 $91	31 $91