Name: Ramada by Wyndham Juneau
Address: 375 Whittier Street, Downtown Juneau, Juneau, Alaska, United States of America, Juneau, Alaska, US
Price range: US$206–US$355 per night
Rating: 7.25

What guests think

At Ramada by Wyndham Juneau, travelers praise the walkable location and spacious rooms, but report an older property with warm rooms due to no air conditioning, occasional hot‑water outages, basement rooms without elevator access, and mixed value for the price.

Many describe friendly, helpful staff and efficient check-in, though a few report unwelcoming or rude front-desk interactions. The attached restaurant earns frequent praise for tasty meals and service, but breakfast is not included and some guests found it poor or pricey. Some rooms offer harbor views, while others face ground level; traffic and thin walls can add noise. Expect a budget-style stay with trade-offs in comfort.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Older building with limited amenities; there is no elevator access to basement/lower levels, and no airport shuttle.

Related guest reviews

6

Carol-Ann

9 Aug 2025

·

Stayed 5 nights

Didn't like cost of hotel. It was an upgraded Motel 6. We were located on the fifth floor. Only ice machine on main floor and it was broken. Had to ask the front desk if you wanted ice. Had a baloney but was told not to outside as it was unsafe and it looked it. No transportation to the airport.he only way to get air is to open the siding door, but then you heard traffic all night long. You had two big fans in the closet and if you wanted heat,there was a little electrical heater. Price was expensive for getting little in return.

8

Sue

11 Jun 2023

·

Stayed 2 nights

Definitely an older property

2

Humberto

23 Jun 2024

·

Stayed 2 nights

No elevator to basement floor, view of indoor parking garage, no heat or AC, smelly rooms, sticky floors, unhelpful staff.

8

Wendy

6 Sept 2023

·

Stayed 1 night

The property is very centrally located and convenient to everything within walking distance. It was disappointing that there wasn’t transportation to and from the nearby airport The lady at the desk was friendly and helpful

2

Susan

11 Jul 2023

·

Stayed 1 night

we had no elevator to first floor, no a/c and looked at an underground part of parking lot. Four Points Sheraton looked like a better place. Will never stay at Ramada again and am writing a letter to Wyndham

10

Coral

18 Apr 2023

·

Stayed 4 nights

I enjoyed the food and bar, staff was friendly and very helpful. Love the proximity to the State Museum and downtown. Disappointed there is no airport shuttle. Had a great stay!

6

Steven

23 Jun 2024

·

Stayed 5 nights

Central location. Property run down and old. Tv didnt work well

8

Gail

15 Aug 2025

·

Stayed 2 nights

Pros: Close to everything. Clean. Good restaurant. Cons: No elevator. Overhead noise from room above.

6

Reed

26 Jul 2024

·

Stayed 2 nights

Modern hotel in the heart of Juneau. However, there was a lot of rain and being located in the daylight basement, water started seeping into the room. We heard apologies but no compensation.

4

Jodi

10 Sept 2025

·

Stayed 1 night

Be careful they have basement rooms with no elevator to them. Window was underneath a deck and very noisy plumbing. There is no elevator going to the basement rooms. Need to book a room above ground. Seemed to give these rooms to those who book on a third party site.

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AI-generated summary based on recent guest reviews

Cleanliness

Generally clean for many, but reports include musty odors and occasional missed cleaning, plus multiple hot‑water outages and wear in some areas.

Related guest reviews

2

Christopher

23 Jul 2025

·

Stayed 1 night

Great convenient location for exploring Juneau. The hotel itself leaves a lot to be desired considering the price relative to the surrounding hotels of similar quality. The manager at the front desk was not terribly welcoming and always seemed to have an attitude when approached with an inquiry. We lost hot water the only night we stayed there and were credited back $27. Would have loved to say stay here but definitely overpriced even if you get hot water. Not much options in Juneau so do your research!

4

SCOTT

19 Jul 2022

·

Stayed 2 nights

Looks like it hasn’t been updated in 50 years. Halls smell musty and rooms of lingering/old cigarettes (even though supposedly “non smoking.” Given room on one level down from lobby…with no elevators to that level. (If you’re older and rely on wheels to move your suitcases, you’re out of luck as no one to help. To get any ventilation in room, need to open windows…but screens had holes and opened to alleyway (photo). Huge security risk

8

Richard

12 Jun 2024

·

Stayed 1 night

Rooms are large. Older facility but clean and well kept. Staff are friendly and efficient.

8

Marilyn

2 Oct 2023

·

Stayed 4 nights

Older Hotel but very clean. Staff was very friendly and helpful.

4

Steve

31 May 2025

·

Stayed 1 night

I paid $355+ to stay one night. Relatively inexpensive for Juneau I guess. But: 1. There was NO hot water….seriously. 2. I could get 3 channels on the TV 3. The facility is old and shows its age. The bed was comfortable at least. Even the cheapest motel has hot running water!

6

DOUG

8 Jun 2025

·

Stayed 1 night

The hotel is in a nice location. Easy hiking path access. The breakfast was delicious. I gave 3 stars because our initial room was in the basement and had a wet mold smell. Be sure you are not booking a ground level room.

10

Jane

12 Aug 2024

·

Stayed 5 nights

The hotel was nice, loved our room, would have been nice to open the windows a little more, due to the heat. The windows all have screws so you can only open them about 2 inches. When we were checking out, I looked under the bed for anything we left and found 12 Hard Mikes and 1 IPA, unopened that must have been left there, either by the people before us, or whoever. That was weird, apparently, they must not clean/look under the beds.

6

Nicholas

28 Jun 2025

·

Stayed 1 night

This is an older property that provides a decent, clean room at a fair cost. Both ours and our traveling companions rooms had problems with the hot water. Without us saying anything, the manager provided us with complimentary breakfasts at their restaurant. The food and service was excellent!

8

Richard

15 Aug 2025

·

Stayed 1 night

Basic room. Clean but dated.

2

Kent

31 Jul 2025

·

Stayed 1 night

Rooms were very hot during summer, no hot water for morning showers and hair ball in shower - so not a good experience

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often large, with some harbor views and comfortable beds, but the decor feels dated. Many report warm conditions in summer due to no air conditioning and limited window opening, plus noise from traffic or thin walls; basement/ground-level outlooks are undesirable.

Related guest reviews

8

Stephen

3 Sept 2025

·

Stayed 1 night

I wish the windows opened more since there is no air conditioning. The room was stuffy.

8

Karen

3 Aug 2025

·

Stayed 1 night

The room was very spacious, comfortable bed, wonderful view of the harbor and many restaurants nearby. Our excursion picked us up at the museum behind the hotel so it was very convenient.

10

Laura

23 Aug 2025

·

Stayed 1 night

Super fast check in. Wonderful friendly, helpful staff. Great view from my room. Great location.

8

Catherine

4 Jul 2025

·

Stayed 1 night

Good functional comfortable hotel. Noisy fridge in the room. Nothing special.

6

Adel

2 Aug 2025

·

Stayed 4 nights

It's an older building, lacking A/C as many or even all buildings in Juneau however the windows in our room didn't open all the way, maybe only 4 inches. It was hot outside so the indoor temperature was unbearable day and night.

10

Nickalos

2 Aug 2025

·

Stayed 1 night

Convenient downtown location that allows for easy access to the capitol. Wide spacious room with plenty of space to stretch out. Breakfast is not included, but there is an attached restaurant with plenty of options. Overall, a great location to stay while exploring the downtown Juneau area.

6

Eric

1 Sept 2025

·

Stayed 1 night

We were instructed at check in that was shouldn't jump out the window of our room because the balconies are not real. Then they assigned us a room in the basement that looked out at ground level (think garden apartment) under the deck of the restaurant above. The room was clean and comfortable, but did not have air conditioning. The property is next to a busy road where traffic accelerates loudly from a stop light. The location was good. Next door to the Alaska Museum (highly recommended) and an easy walk to downtown.

10

Holly

5 Aug 2024

·

Stayed 2 nights

Clean, with friendly staff. Thin walls, though, meant lots of noise from adjoining rooms.

8

Gail

15 Aug 2025

·

Stayed 2 nights

Pros: Close to everything. Clean. Good restaurant. Cons: No elevator. Overhead noise from room above.

4

Pamela

9 Jul 2024

·

Stayed 4 nights

Hotel is old, front desk was not very friendly or helpful. If you stay in 415, beware. Room is so sloped on the floors that you feel like you have been drinking trying to walk. Room is extremely hot!!! They have screws in the windows so you csn barely crack them open. We had 2 fans running constantly and it still was miserable. The view is fantastic, but it would be nice if the windows were cleaned as they had bird poop all over the bedroom window. Beds were comfortable, but there was a hot blanket on them that you would have had to take all the sheets off to remove. The room is big, and the hotel is quiet. Easy to walk places. For the price, not worth it.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly and accommodating, with efficient check‑in and helpful managers. A minority reported unwelcoming or rude front‑desk interactions.

Related guest reviews

10

Lance

6 Jun 2025

·

Stayed 4 nights

I can say that I’d stay here again. By far my best hotel experience in my life. I’ve stayed in top of the line 4 and 5 star hotels but what I loved the most here were the beds, towels and above all the restaurant. In the five days I was there every meal was delicious and the quality of the food preparation and cooking was excellent. The only thing better than what I’ve explained was the employees. Top job Doug. Bummed I didn’t get to talk to you and share these things with you. Again, mahalo and aloha! Lance Ho, KTN., AK

8

J

26 Jul 2024

·

Stayed 2 nights

Staff were awesome.

10

Dipankar

16 May 2025

·

Stayed 3 nights

Location is great. Beds are ver comfortable. Staff is very helpful. 24Hrs frontdesk. Coffe ,Tea and water are free in the lobby. Soda

10

Laura

23 Aug 2025

·

Stayed 1 night

Super fast check in. Wonderful friendly, helpful staff. Great view from my room. Great location.

4

Robert

1 Sept 2025

·

Stayed 2 nights

Staff unhelpful and not very happy. Breakfast was almost inedible, coffee average.

10

Sabrina

19 Jul 2024

·

Stayed 2 nights

Lester, the manager, accommodated us by putting our ice chests full of frozen fish in their freezer

8

Cathy

31 Aug 2024

·

Stayed 2 nights

Front desk staff Nate was great! Helped us celebrate our anniversary

10

Anne

23 Jun 2025

·

Stayed 1 night

Great location friendly staff

10

Robert

13 Jul 2025

·

Stayed 2 nights

Great front desk crew!!!

10

Jessie

1 Jun 2025

·

Stayed 4 nights

The beds are so comfy. I enjoyed the accessibility to shopping, downtown, restaurants and the waterfront boardwalk. The staff are very accommodating and considerate. Would recommend to friends and family and stay again!

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Location

Walkable, central base near the Alaska State Museum, the capitol, and downtown, with bay/harbor views for some. Convenient for tours and exploring the city.

Related guest reviews

8

Karen

3 Aug 2025

·

Stayed 1 night

The room was very spacious, comfortable bed, wonderful view of the harbor and many restaurants nearby. Our excursion picked us up at the museum behind the hotel so it was very convenient.

10

Laura

23 Aug 2025

·

Stayed 1 night

Super fast check in. Wonderful friendly, helpful staff. Great view from my room. Great location.

8

Beverly

25 Aug 2024

·

Stayed 1 night

The gentleman at front desk for checkin was great. Easy walking to all Places in Juneau

8

Eldor

14 Jul 2025

·

Stayed 3 nights

~10 min. easy walk to downtown area and meeting point for most tours Adjacent to the State Museum Quiet area with nice views of the bay A little pricy for 3 stars hotel

8

Tracey

2 Jun 2025

·

Stayed 2 nights

We had a second floor room, which was comfortable and roomy, as it was an accessible style. Motel is in a good location and convenient to downtown.

10

Laura

13 Oct 2023

·

Stayed 1 night

Great spot in Juneau. Walkable to most areas and a beautiful view. The room was super comfy and clean. Would highly recommend!

10

Nickalos

2 Aug 2025

·

Stayed 1 night

Convenient downtown location that allows for easy access to the capitol. Wide spacious room with plenty of space to stretch out. Breakfast is not included, but there is an attached restaurant with plenty of options. Overall, a great location to stay while exploring the downtown Juneau area.

10

Bekim

29 Jul 2024

·

Stayed 4 nights

Close to everything, great views

8

JB

21 Sept 2023

·

Stayed 2 nights

Pretty good location

6

Eric

1 Sept 2025

·

Stayed 1 night

We were instructed at check in that was shouldn't jump out the window of our room because the balconies are not real. Then they assigned us a room in the basement that looked out at ground level (think garden apartment) under the deck of the restaurant above. The room was clean and comfortable, but did not have air conditioning. The property is next to a busy road where traffic accelerates loudly from a stop light. The location was good. Next door to the Alaska Museum (highly recommended) and an easy walk to downtown.

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AI-generated summary based on recent guest reviews

Dining

The attached restaurant is widely praised for tasty food and good service; locals visit and several guests called it excellent. Breakfast is not included, and a few found breakfast quality or prices disappointing.

Related guest reviews

10

Lance

6 Jun 2025

·

Stayed 4 nights

I can say that I’d stay here again. By far my best hotel experience in my life. I’ve stayed in top of the line 4 and 5 star hotels but what I loved the most here were the beds, towels and above all the restaurant. In the five days I was there every meal was delicious and the quality of the food preparation and cooking was excellent. The only thing better than what I’ve explained was the employees. Top job Doug. Bummed I didn’t get to talk to you and share these things with you. Again, mahalo and aloha! Lance Ho, KTN., AK

8

Steven

14 May 2025

·

Stayed 2 nights

A serviceable choice in Juneau. This property was clean, had a nice staff and a very good casual restaurant. But it is more of a budget quality feel.

6

Ruth

8 Sept 2024

·

Stayed 1 night

It was convenient to center of town. Food good in restaurant attached to hotel. Not many restaurants to choose from in Juneau

10

david

29 Aug 2024

·

Stayed 2 nights

Well priced for a budget hotel. Good location, walkable .Excellent restaurant on site . Friendly helpful staff ✔️

6

Vincent

23 Aug 2025

·

Stayed 1 night

Restaurant ok - but really too expensive. Not worth the price - fresher rooms - better mattresses - generally substandard - not a good reference for Ramada

4

Robert

1 Sept 2025

·

Stayed 2 nights

Staff unhelpful and not very happy. Breakfast was almost inedible, coffee average.

10

Coral

18 Apr 2023

·

Stayed 4 nights

I enjoyed the food and bar, staff was friendly and very helpful. Love the proximity to the State Museum and downtown. Disappointed there is no airport shuttle. Had a great stay!

10

Nickalos

2 Aug 2025

·

Stayed 1 night

Convenient downtown location that allows for easy access to the capitol. Wide spacious room with plenty of space to stretch out. Breakfast is not included, but there is an attached restaurant with plenty of options. Overall, a great location to stay while exploring the downtown Juneau area.

6

Nicholas

28 Jun 2025

·

Stayed 1 night

This is an older property that provides a decent, clean room at a fair cost. Both ours and our traveling companions rooms had problems with the hot water. Without us saying anything, the manager provided us with complimentary breakfasts at their restaurant. The food and service was excellent!

8

Connie

19 Jul 2024

·

Stayed 1 night

Large rooms. Really nice staff. The restaurant was excellent.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$205
February	US$238
March	US$224
April	US$219
May	US$268
June	US$290
July	US$341
August	US$343
September	US$250
October	US$201
November	US$193
December	US$187

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $213	17	18 $355	19 $321
20 $237	21 $347	22 $284	23 $284	24 $258	25 $342	26 $350
27 $220	28 $233	29 $237	30 $233

Su	Mo	Tu	We	Th	Fr	Sa
				1 $216	2 $253	3 $257
4 $227	5 $241	6 $225	7 $230	8 $225	9 $256	10 $259
11 $226	12 $241	13 $263	14 $248	15 $225	16 $280	17 $280
18 $215	19 $248	20 $248	21 $208	22 $208	23 $279	24 $280
25 $248	26 $207	27 $206	28 $248	29 $208	30 $235	31 $279

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Monthly average prices

About this property

Location

Room options

Room, 1 King Bed (Water View)

Room, 1 King Bed, Accessible

Room, 1 Queen Bed (Lower Flow)

Suite, 2 Queen Beds (One-Bedroom, Water View)

Room, 2 Queen Beds

Room, 2 Queen Beds (Lower Flow)

Suite, 1 King Bed (One-Bedroom, Water View)

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Ramada by Wyndham Juneau

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