Diamond Westlake Suites
63 USD
/natt
Gj.snitt. for oktober
Priser for Diamond Westlake Suites
Velg datoer for å se priser og tilgjengelighet
63 USD
/natt
Gj.snitt. for oktober
Månedlige gjennomsnittspriser
På Diamond Westlake Suites er prisen per natt i gjennomsnitt 56 USD i den billigste måneden (september) og 68 USD i den dyreste måneden (november), basert på de siste 12 månedene.
| Måned | Gjennomsnittspris |
|---|---|
| januar | 67 USD |
| februar | 56 USD |
| mars | 61 USD |
| april | 61 USD |
| mai | 58 USD |
| juni | 59 USD |
| juli | 61 USD |
| august | 61 USD |
| september | 56 USD |
| oktober | 63 USD |
| november | 68 USD |
| desember | 67 USD |
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okt · 63 USD
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Dyreste: november (ca. 68 USD)
Billigste: september (ca. 56 USD)
Om denne eiendommen
Nyt en rekke rekreasjonsfasiliteter på stedet, som utendørs tennisbaner, et utendørsbasseng og en badstue. Dette leilighetshotellet har i tillegg wi-fi (inkludert), concierge-tjenester og et spillrom. Gjester kan hoppe på den kostnadsfrie b...
Fasiliteter
Nyt en rekke rekreasjonsfasiliteter på stedet, som utendørs tennisbaner, et utendørsbasseng og en badstue. Dette leilighetshotellet har i tillegg wi-fi (inkludert), concierge-tjenester og et spillrom. Gjester kan hoppe på den kostnadsfrie bussen som går innen et område på 1 kilometer.
Fasiliteter for forretningsreisende
Gjester har tilgang til blant annet et forretningssenter, hurtiginnsjekking og hurtigutsjekking. Gjestene tilbys flyplasstransport døgnet rundt, mot et tillegg, og ubetjent parkering (inkludert) er tilgjengelig i nærheten.
Servering
Ta deg noe å spise i en av dette leilighetshotellets 2 restauranter, eller bli på rommet og benytt deg av romservice (døgnet rundt). Stedet har en bassengbar hvor du kan slukke tørsten med din yndlingsdrink. Frokostbuffé tilbys daglig fra kl. 06.00 til kl. 10.00 mot et tillegg.
Rom
Føl deg som hjemme på et av de 167 aircondition-avkjølte gjesterommene, som inneholder peis og LCD-TV. Ethvert kjøkken er utstyrt med kjøleskap, ovn og komfyrtopp. Kablet og trådløst internett er inkludert, og underholdningen er sikret med DVD-spiller og parabol-TV. Rommet har safe og skrivebord, samt telefon med lokalsamtaler (inkludert).
Beliggenhet
Diamond Westlake Suites ligger i hjertet av Hanoi, og her bor du like ved Vestsjøen og 4 minutter med bil fra Tran Quoc-pagoden. Dette leilighetshotellet med familievennlig profil ligger 2,9 mi (4,6 km) unna Quan Thanh-tempelet og 3 mi (4,9 km) unna Ho Chi Minh-mausoleet.
Hva finnes i nærheten
Vestsjøen(0.1 miles)
Syrena kjøpesenter(0.7 miles)
Hồ Tây badeland(0.9 miles)
Trinh Cong Son-gågaten(1.1 miles)
Mặt Trời Mới fornøyelsespark(1.2 miles)
Lotte Mall Tay Ho(1.4 miles)
Tran Quoc-pagoden(2.3 miles)
Nhat Tan-broen(2.6 miles)
Quan Thanh-tempelet(2.6 miles)
Cua Bac kirke(2.9 miles)
Hang Dau vanntårn(3 miles)
Hanoi botaniske hage(3 miles)
Ho Chi Minh-mausoleet(3.2 miles)
Dong Xuan marked(3.3 miles)
Vietnam militærhistorisk museum(3.4 miles)
Nærmeste store flyplass er Hanoi (HAN-Noi Bai internasjonale flyplass)(13.5 miles)
Parkering
Flyplasstransport
Restaurant
Svømmebasseng
Forretningssenter
Romservice
Beliggenhet
96 To Ngoc Van Street, Quang An, Quảng An, Hanoi, Vietnam
Vestsjøen (0.1 miles)
Syrena kjøpesenter (0.7 miles)
Hồ Tây badeland (0.9 miles)
Trinh Cong Son-gågaten (1.1 miles)
Mặt Trời Mới fornøyelsespark (1.2 miles)
Lotte Mall Tay Ho (1.4 miles)
Romalternativer
8
Leilighet, 2 soverom (1 King bed, 1 Single bed)
Romdetaljer
1 Ekstra Stor Dobbeltseng
og 1 Enkeltseng
Sover 3
979 ft²
BalkongSeparat spisestueKlimaanleggOppvarmingWi-Fi (gratis)Peis
9
Leilighet, 1 soverom (1 King bed)
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 2
657 ft²
BalkongSeparat spisestueKlimaanleggOppvarmingWi-Fi (gratis)Peis
7
Family Room
Romdetaljer
1 Ekstra Stor Dobbeltseng
og 2 Enkeltsenger
Sover 4
Separat spisestueKlimaanleggOppvarmingWi-Fi (gratis)Peis
10
Villa, 3 soverom, utsikt mot innsjø (1 King Bed, 2 Twin Bed, 1 Single Bed)
Romdetaljer
1 Ekstra Stor Dobbeltseng
og 3× Enkeltsenger
Sover 5
1378 ft²
BalkongSeparat spisestueKlimaanleggOppvarmingWi-Fi (gratis)Peis
Gjesteomtaler av Diamond Westlake Suites
8.7
Utrolig
basert på 1 830 verifiserte omtaler
Hvem bor her?
Business
18%
Par
17%
Familie
51%
Grupper
10%
Alene
2%
Hva gjestene synes
KI-generert oppsummering basert på nylige gjesteomtaler
På Diamond Westlake Suites fremhever reisende svært romslige leiligheter og en rolig beliggenhet ved West Lake, unna Old Quarter. Hotellet tilbyr også familievennlige fasiliteter som et stort basseng, sportsområder, skyttelbuss og en liten butikk.
Les merVar dette til hjelp?
Hva gjestene synes
På Diamond Westlake Suites fremhever reisende svært romslige leiligheter og en rolig beliggenhet ved West Lake, unna Old Quarter. Hotellet tilbyr også familievennlige fasiliteter som et stort basseng, sportsområder, skyttelbuss og en liten butikk.
Gjestene roser ofte det vennlige og hjelpsomme personalet. Mindre positive tilbakemeldinger inkluderer utdatert innredning og sporadiske vedlikeholds- eller apparatproblemer, varierende frokostkvalitet, og en beliggenhet som kan føles litt avsidesliggende til tross for skyttelbussen. Alt i alt passer hotellet godt for familier og lengre opphold der man ønsker plass og ro.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Fasiliteter
Gjestene setter pris på det store bassenget, familievennlige områder, sportsbaner, sykler, skyttelbuss og en liten butikk. Noe utstyr og deler av komplekset kan virke utdatert.
Relaterte gjesteomtaler
10
KIMIKO
2. apr. 2024
·
Overnattet 3 netter
古いホテルですが、清掃が行き届いていてとても綺麗です。 部屋も広く、エッグバーで焼きたてオムレツを頂けるし、ジムやプール、サウナも併設されていて全てが揃っています。 スタッフの皆さんも親切で、お値段以上の快適な滞在をさせてもらいました。
古いホテルですが、清掃が行き届いていてとても綺麗です。 部屋も広く、エッグバーで焼きたてオムレツを頂けるし、ジムやプール、サウナも併設されていて全てが揃っています。 スタッフの皆さんも親切で、お値段以上の快適な滞在をさせてもらいました。
10
Camilla
22. juli 2023
·
Overnattet 3 netter
Väldigt trevligt hotell nära många bra restauranger i Hanoi. Mycket säkert område, även för mig som ensam kvinna. God mat till bra pris på hotellet. Mycket stor pool, dock många barn från tidigt på morgonen. Man får simma där dygnet runt, men utan badvakt på natten. Stor svit med vardagsrum, fullt utrustat kök, tvättmaskin och torktumlare. Kan tänka mig att komma tillbaka, och det vill jag sällan. Inte den bästa frukosten, men det går att köpa frukost på en stor mängd kafeer, så det var lugnt.
Väldigt trevligt hotell nära många bra restauranger i Hanoi. Mycket säkert område, även för mig som ensam kvinna. God mat till bra pris på hotellet. Mycket stor pool, dock många barn från tidigt på morgonen. Man får simma där dygnet runt, men utan badvakt på natten. Stor svit med vardagsrum, fullt utrustat kök, tvättmaskin och torktumlare. Kan tänka mig att komma tillbaka, och det vill jag sällan. Inte den bästa frukosten, men det går att köpa frukost på en stor mängd kafeer, så det var lugnt.
10
wl
21. sep. 2025
·
Overnattet 3 netter
泳池很大，又有單車借用，可供環西湖遊覽，很棒的體驗。gym房也不錯，還有乒乓球室，但美中不足是無空調。提供穿梭巴士到舊城區，但班次略嫌疏落。早餐也豐富美味。房間超大，備有廚房，設備齊全。極力推薦。
泳池很大，又有單車借用，可供環西湖遊覽，很棒的體驗。gym房也不錯，還有乒乓球室，但美中不足是無空調。提供穿梭巴士到舊城區，但班次略嫌疏落。早餐也豐富美味。房間超大，備有廚房，設備齊全。極力推薦。
10
Tim
11. okt. 2025
·
Overnattet 2 netter
Lovely big rooms with excellent pool and ground facilities for families. Food and drinks not a significant feature though it had excellent kitchen so you can do you own thing very easily. Some local shops and eating places which were affordable (like everywhere in Vietnam).
Lovely big rooms with excellent pool and ground facilities for families. Food and drinks not a significant feature though it had excellent kitchen so you can do you own thing very easily. Some local shops and eating places which were affordable (like everywhere in Vietnam).
10
Daniel
14. apr. 2024
·
Overnattet 3 netter
Everything you need, food, pool, gym, massage, grocery store. An entire living community with security and 24 hr reception. Only downside is it is not easy to get a Grab pick up. We used a cab orders by reception to go where we needed and used Grab to get back.
Everything you need, food, pool, gym, massage, grocery store. An entire living community with security and 24 hr reception. Only downside is it is not easy to get a Grab pick up. We used a cab orders by reception to go where we needed and used Grab to get back.
10
Justin
30. jan. 2026
·
Overnattet 4 netter
Big apartment with 2 bedrooms , living room and kitchen. Beds were comfortable. Washer included in unit. Large swimming pool and playground for kids. Breakfast was excellent with many choices. There are a few restaurants close by. Shuttle runs 3 or 4 times a day to different places near old quarter.
Big apartment with 2 bedrooms , living room and kitchen. Beds were comfortable. Washer included in unit. Large swimming pool and playground for kids. Breakfast was excellent with many choices. There are a few restaurants close by. Shuttle runs 3 or 4 times a day to different places near old quarter.
8
Maik
8. aug. 2023
·
Overnattet 7 netter
Große sauber Zimmer. Technik teilweise veraltet. Safe funktionierte nicht (wurde aber schnell getauscht). Schöne Aussicht. Tennis und Billard kostenlos. Pool etwas zu klein und veraltet. Keine EU-Steckdosen.
Große sauber Zimmer. Technik teilweise veraltet. Safe funktionierte nicht (wurde aber schnell getauscht). Schöne Aussicht. Tennis und Billard kostenlos. Pool etwas zu klein und veraltet. Keine EU-Steckdosen.
10
Victoria Bich-Ngoc
10. apr. 2023
·
Overnattet 2 netter
We booked a 2 bedroom apartment and it was so grand, incredibly clean and has a lot of amenities such shuttle bus to local attractions and shopping centers. Large pool, sauna, gym, tennis court, etc. The best is a kitchen with a nice fridge and all the necessary cookware and a convection oven and rice cooker in case you have a long stay. The staff was very responsive to all of our requests - they called a taxi for us, held our luggage when we left to a short cruise. Guest security is well kept, with outside visitors having to check in at the gates, and no random people being allowed to just walk in to the complex. The front desk workers, and probably most of the other employees, speak several languages and were a great help, with such friendly service.
We booked a 2 bedroom apartment and it was so grand, incredibly clean and has a lot of amenities such shuttle bus to local attractions and shopping centers. Large pool, sauna, gym, tennis court, etc. The best is a kitchen with a nice fridge and all the necessary cookware and a convection oven and rice cooker in case you have a long stay. The staff was very responsive to all of our requests - they called a taxi for us, held our luggage when we left to a short cruise. Guest security is well kept, with outside visitors having to check in at the gates, and no random people being allowed to just walk in to the complex. The front desk workers, and probably most of the other employees, speak several languages and were a great help, with such friendly service.
10
Simon Aaskov
12. okt. 2025
·
Overnattet 3 netter
Very comfortable apartment hotel. Excellent facilities and great staff. Activities for all ages. Clean and spacious apartments and we like the Westlake area for the view and relaxed atmosphere. Gym equipment a bit dated and so was dishwasher/washer in apartment - functional though. We will definitely come back, especially if we're staying for a longer period.
Very comfortable apartment hotel. Excellent facilities and great staff. Activities for all ages. Clean and spacious apartments and we like the Westlake area for the view and relaxed atmosphere. Gym equipment a bit dated and so was dishwasher/washer in apartment - functional though. We will definitely come back, especially if we're staying for a longer period.
10
Nicole
14. sep. 2025
·
Overnattet 4 netter
The room was fantastic, very spacious with a full kitchen and washing machine and dryer. Lots of things to do onsite. Positioned right next to the lake. Plenty of places to eat within about a 20 minute walk.
The room was fantastic, very spacious with a full kitchen and washing machine and dryer. Lots of things to do onsite. Positioned right next to the lake. Plenty of places to eat within about a 20 minute walk.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Renhold
Leilighetene er generelt svært rene og godt vedlikeholdt, med renholdspersonell som holder det ryddig. Noen bad og armaturer viser tegn på slitasje eller lukt.
Relaterte gjesteomtaler
10
norio
11. nov. 2025
·
Overnattet 6 netter
スタッフの対応 ルームの清掃と全て満足いくものでした また機会があれば 泊まりたいと思います
スタッフの対応 ルームの清掃と全て満足いくものでした また機会があれば 泊まりたいと思います
10
KIMIKO
2. apr. 2024
·
Overnattet 3 netter
古いホテルですが、清掃が行き届いていてとても綺麗です。 部屋も広く、エッグバーで焼きたてオムレツを頂けるし、ジムやプール、サウナも併設されていて全てが揃っています。 スタッフの皆さんも親切で、お値段以上の快適な滞在をさせてもらいました。
古いホテルですが、清掃が行き届いていてとても綺麗です。 部屋も広く、エッグバーで焼きたてオムレツを頂けるし、ジムやプール、サウナも併設されていて全てが揃っています。 スタッフの皆さんも親切で、お値段以上の快適な滞在をさせてもらいました。
6
Kimberly
2. apr. 2025
·
Overnattet 1 natt
bathroom needs update with better ventilation other than open the windows which is on the hallway side and no screen which allows bugs to get in. staff is very friendly and helpful.
bathroom needs update with better ventilation other than open the windows which is on the hallway side and no screen which allows bugs to get in. staff is very friendly and helpful.
10
Shuhei
19. sep. 2025
·
Overnattet 1 natt
The room’s size, cleanliness, and staff service were all excellent. Since there are no large facilities nearby, shopping requires some travel, but the property has a convenience store on-site, so you can still get all the essentials
The room’s size, cleanliness, and staff service were all excellent. Since there are no large facilities nearby, shopping requires some travel, but the property has a convenience store on-site, so you can still get all the essentials
6
Beatrice
19. mai 2023
·
Overnattet 2 netter
Hotel is at very nice viwe of the lake but the property is very old , smelled, food was not too good, needs to be renovated for better rooms and needs to improved over all for maintenance.
Hotel is at very nice viwe of the lake but the property is very old , smelled, food was not too good, needs to be renovated for better rooms and needs to improved over all for maintenance.
6
Christian
7. apr. 2025
·
Overnattet 4 netter
War vor einigen Jahren sicherlich eine Top Unterkunft. Man könnte mit vielen Kleinigkeiten vieles verbessern. Beispielsweise die alten, dreckigen Duschköpfe austauschen. Das Bad war generell kein Ort zum Wohlfühlen. Das ist eher eine 3,5 Sterne Unterkunft. Personal ist fantastisch. Sehr gute Kommunikation auf englisch und extrem hilfsbereit. In 10-15 min mit einem Taxi/Grab im Stadtzentrum
War vor einigen Jahren sicherlich eine Top Unterkunft. Man könnte mit vielen Kleinigkeiten vieles verbessern. Beispielsweise die alten, dreckigen Duschköpfe austauschen. Das Bad war generell kein Ort zum Wohlfühlen. Das ist eher eine 3,5 Sterne Unterkunft. Personal ist fantastisch. Sehr gute Kommunikation auf englisch und extrem hilfsbereit. In 10-15 min mit einem Taxi/Grab im Stadtzentrum
8
YUKIKO
1. nov. 2024
·
Overnattet 1 natt
静かなエリアで過ごしやすかったし朝食もおいしかった。 ただ周りにお店がなく、飲み水の確保も難しいのは困った。 時間に余裕があれば周りにお店もあり楽しめそう。 部屋は清潔で良かったがコンセントが使いづらく少ないことはマイナス。 スタッフの応対はとても良かったのでトータルではおすすめできる。
静かなエリアで過ごしやすかったし朝食もおいしかった。 ただ周りにお店がなく、飲み水の確保も難しいのは困った。 時間に余裕があれば周りにお店もあり楽しめそう。 部屋は清潔で良かったがコンセントが使いづらく少ないことはマイナス。 スタッフの応対はとても良かったのでトータルではおすすめできる。
10
Vanessa
29. okt. 2025
·
Overnattet 4 netter
Excellent service, this is our second time staying at this property. Spotless facilities, amazing ground, very family-friendly. We will be back for sure.
Excellent service, this is our second time staying at this property. Spotless facilities, amazing ground, very family-friendly. We will be back for sure.
6
Robert
21. jan. 2024
·
Overnattet 2 netter
Pro's: Employee who transported our bags and checked us into our suite was friendly. The bathroom and suite were very clean, and the suite was very spacious. The breakfast was good. Heat and AC worked well. Cons: Impersonal reception performed by employees behind plastic panels through which they could barely be heard. The terrace of the suite had a view of incoming street and surrounding buildings, and no table or chairs to sit outside. The bathroom did not have a bidet, and the only outlet where you could use the hair dryer was by the dining room table. The kitchen had bare minimum supplies - no salt or pepper, no coffee pot, no hand towels or paper towels. When I was using the washer, and tried to use the oven the breaker tripped, and I had to wait for the oven to finish, and restart the wash cycle that had nearly finished previously. We tried to use the Wi-Fi password that was provided, and it did not work on three different devices. When we asked for assistance with it, we were instructed to enter the Wi-Fi password. In short, the accommodations are represented as luxurious, but we found them just average
Pro's: Employee who transported our bags and checked us into our suite was friendly. The bathroom and suite were very clean, and the suite was very spacious. The breakfast was good. Heat and AC worked well. Cons: Impersonal reception performed by employees behind plastic panels through which they could barely be heard. The terrace of the suite had a view of incoming street and surrounding buildings, and no table or chairs to sit outside. The bathroom did not have a bidet, and the only outlet where you could use the hair dryer was by the dining room table. The kitchen had bare minimum supplies - no salt or pepper, no coffee pot, no hand towels or paper towels. When I was using the washer, and tried to use the oven the breaker tripped, and I had to wait for the oven to finish, and restart the wash cycle that had nearly finished previously. We tried to use the Wi-Fi password that was provided, and it did not work on three different devices. When we asked for assistance with it, we were instructed to enter the Wi-Fi password. In short, the accommodations are represented as luxurious, but we found them just average
8
Diana
5. aug. 2025
·
Overnattet 3 netter
Een prima en net en schoon verblijf. De bedden zijn goed, het appartement is zeer ruim. Het complex zelf was groter dan we verwacht hadden. Het komt saai over, ondanks dat er genoeg te doen is. Dit komt omdat het niet echt leeft. De afstand naar de stad vonden we te ver.
Een prima en net en schoon verblijf. De bedden zijn goed, het appartement is zeer ruim. Het complex zelf was groter dan we verwacht hadden. Het komt saai over, ondanks dat er genoeg te doen is. Dit komt omdat het niet echt leeft. De afstand naar de stad vonden we te ver.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Rom
Leilighetene er svært romslige med fullt utstyrte kjøkken og vaskemaskin på rommet, ideelt for familier og lengre opphold. Innredningen og noen apparater kan virke utdaterte, med sporadiske problemer med Wi-Fi eller apparater, samt noen lyder eller særegenheter med balkong eller utsikt.
Relaterte gjesteomtaler
8
Hiroki
16. sep. 2024
·
Overnattet 2 netter
Wi-Fiが場所にもよるかもしれませんが弱かったです。
Wi-Fiが場所にもよるかもしれませんが弱かったです。
6
Vanessa
19. nov. 2025
·
Overnattet 6 netter
Our experience with reception staffs really soured our last stay, we had stayed at the property twice before, this third stay proved to be unsatisfactory. If you plan to stay at this property, please note, the ‘Family room’ option really is a regular apartment with an extra bed added to the single room, the extra cost really is just for the added bed, the ‘Family room’ is NOT bigger than the usual apartments. Also check your room booking description, the complex has two sizes apartment, one being 91sqm one is 89sqm, we were assigned a smaller apartment despite paying for the supposedly more expensive ‘Family room’ option. When raised this after checking in, reception staffs argued that the size difference was ‘in our heads’, only when we asked for a ‘proof’, it was discovered that the complex did indeed have a range of smaller apartments. After a heated discussion, reception staffs begrudgingly changed us to the bigger apartment we previously stayed at C block. This really put a dent on our experience with the property and disappointed us greatly. However, I do appreciate senior management reaching out to us to apologise after receiving our feedback for the poor interaction with staffs. Other than the last interaction with reception, the remaining stay was lovely, I do recommend to avoid appartments in C block as they have a very loud pickleball court next door (this didn’t bother us). There was also loud maintenance work on C block and we were not advised of this either.
Our experience with reception staffs really soured our last stay, we had stayed at the property twice before, this third stay proved to be unsatisfactory. If you plan to stay at this property, please note, the ‘Family room’ option really is a regular apartment with an extra bed added to the single room, the extra cost really is just for the added bed, the ‘Family room’ is NOT bigger than the usual apartments. Also check your room booking description, the complex has two sizes apartment, one being 91sqm one is 89sqm, we were assigned a smaller apartment despite paying for the supposedly more expensive ‘Family room’ option. When raised this after checking in, reception staffs argued that the size difference was ‘in our heads’, only when we asked for a ‘proof’, it was discovered that the complex did indeed have a range of smaller apartments. After a heated discussion, reception staffs begrudgingly changed us to the bigger apartment we previously stayed at C block. This really put a dent on our experience with the property and disappointed us greatly. However, I do appreciate senior management reaching out to us to apologise after receiving our feedback for the poor interaction with staffs. Other than the last interaction with reception, the remaining stay was lovely, I do recommend to avoid appartments in C block as they have a very loud pickleball court next door (this didn’t bother us). There was also loud maintenance work on C block and we were not advised of this either.
10
Kim
12. nov. 2024
·
Overnattet 18 netter
We enjoyed 18 nights at this hotel. We had a two room apartment and there was plenty of room for us. The apartment is a bit outdated but there is cleaning everyday and it is practical. We missed some outdoor furniture to enjoy the view from the small balcony. Great pool and friendly staff. A bit noisy sometimes but we don’t think it is much compared to “the old town”. We would go back.
We enjoyed 18 nights at this hotel. We had a two room apartment and there was plenty of room for us. The apartment is a bit outdated but there is cleaning everyday and it is practical. We missed some outdoor furniture to enjoy the view from the small balcony. Great pool and friendly staff. A bit noisy sometimes but we don’t think it is much compared to “the old town”. We would go back.
6
Brendan
23. feb. 2025
·
Overnattet 2 netter
It was ok. Far away from alot of stuff. We got a room with a washer and dryer to wash our clothing. Dryer function was broken and just steamed our clothing really hot and clothing was totally soaked even after a full day attempting to dry.
It was ok. Far away from alot of stuff. We got a room with a washer and dryer to wash our clothing. Dryer function was broken and just steamed our clothing really hot and clothing was totally soaked even after a full day attempting to dry.
8
Claire
11. aug. 2025
·
Overnattet 4 netter
The property is a mix of residential accommodation and holiday apartments. The pool was lovely and quiet. The kitchens in the apartments need updating and the breakfast wasn’t the best we have had. It’s also worth noting that you have to request a balcony for all 1 bed apartments as this isn’t a bookable option via Expedia
The property is a mix of residential accommodation and holiday apartments. The pool was lovely and quiet. The kitchens in the apartments need updating and the breakfast wasn’t the best we have had. It’s also worth noting that you have to request a balcony for all 1 bed apartments as this isn’t a bookable option via Expedia
10
Justin
30. jan. 2026
·
Overnattet 4 netter
Big apartment with 2 bedrooms , living room and kitchen. Beds were comfortable. Washer included in unit. Large swimming pool and playground for kids. Breakfast was excellent with many choices. There are a few restaurants close by. Shuttle runs 3 or 4 times a day to different places near old quarter.
Big apartment with 2 bedrooms , living room and kitchen. Beds were comfortable. Washer included in unit. Large swimming pool and playground for kids. Breakfast was excellent with many choices. There are a few restaurants close by. Shuttle runs 3 or 4 times a day to different places near old quarter.
10
Iain
7. des. 2023
·
Overnattet 1 natt
Large well appointed apartments - excellent breakfast buffet- quiet location.
Large well appointed apartments - excellent breakfast buffet- quiet location.
10
Edwin
4. jan. 2026
·
Overnattet 1 natt
Very spacious. Ensuite laundry. Kitchen, dining area, living room + bedrooms.
Very spacious. Ensuite laundry. Kitchen, dining area, living room + bedrooms.
6
Robert
21. jan. 2024
·
Overnattet 2 netter
Pro's: Employee who transported our bags and checked us into our suite was friendly. The bathroom and suite were very clean, and the suite was very spacious. The breakfast was good. Heat and AC worked well. Cons: Impersonal reception performed by employees behind plastic panels through which they could barely be heard. The terrace of the suite had a view of incoming street and surrounding buildings, and no table or chairs to sit outside. The bathroom did not have a bidet, and the only outlet where you could use the hair dryer was by the dining room table. The kitchen had bare minimum supplies - no salt or pepper, no coffee pot, no hand towels or paper towels. When I was using the washer, and tried to use the oven the breaker tripped, and I had to wait for the oven to finish, and restart the wash cycle that had nearly finished previously. We tried to use the Wi-Fi password that was provided, and it did not work on three different devices. When we asked for assistance with it, we were instructed to enter the Wi-Fi password. In short, the accommodations are represented as luxurious, but we found them just average
Pro's: Employee who transported our bags and checked us into our suite was friendly. The bathroom and suite were very clean, and the suite was very spacious. The breakfast was good. Heat and AC worked well. Cons: Impersonal reception performed by employees behind plastic panels through which they could barely be heard. The terrace of the suite had a view of incoming street and surrounding buildings, and no table or chairs to sit outside. The bathroom did not have a bidet, and the only outlet where you could use the hair dryer was by the dining room table. The kitchen had bare minimum supplies - no salt or pepper, no coffee pot, no hand towels or paper towels. When I was using the washer, and tried to use the oven the breaker tripped, and I had to wait for the oven to finish, and restart the wash cycle that had nearly finished previously. We tried to use the Wi-Fi password that was provided, and it did not work on three different devices. When we asked for assistance with it, we were instructed to enter the Wi-Fi password. In short, the accommodations are represented as luxurious, but we found them just average
10
Nicole
14. sep. 2025
·
Overnattet 4 netter
The room was fantastic, very spacious with a full kitchen and washing machine and dryer. Lots of things to do onsite. Positioned right next to the lake. Plenty of places to eat within about a 20 minute walk.
The room was fantastic, very spacious with a full kitchen and washing machine and dryer. Lots of things to do onsite. Positioned right next to the lake. Plenty of places to eat within about a 20 minute walk.
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Service
Personalet beskrives av mange som vennlig, imøtekommende og hjelpsom. Enkelte gjester har imidlertid opplevd upersonlig eller lite hjelpsom betjening i resepsjonen eller fra salgspersonalet.
Relaterte gjesteomtaler
10
Jack
13. juli 2025
·
Overnattet 4 netter
The hotel was excellent, easy checking in. The staff are very courteous. Very quick to respond to any request and everything is done with your smile. I hope to go back there very soon again
The hotel was excellent, easy checking in. The staff are very courteous. Very quick to respond to any request and everything is done with your smile. I hope to go back there very soon again
10
James
17. nov. 2025
·
Overnattet 2 netter
Very helpful staff onsite grocery excellent looks good for a long term stay very good value
Very helpful staff onsite grocery excellent looks good for a long term stay very good value
6
Vanessa
19. nov. 2025
·
Overnattet 6 netter
Our experience with reception staffs really soured our last stay, we had stayed at the property twice before, this third stay proved to be unsatisfactory. If you plan to stay at this property, please note, the ‘Family room’ option really is a regular apartment with an extra bed added to the single room, the extra cost really is just for the added bed, the ‘Family room’ is NOT bigger than the usual apartments. Also check your room booking description, the complex has two sizes apartment, one being 91sqm one is 89sqm, we were assigned a smaller apartment despite paying for the supposedly more expensive ‘Family room’ option. When raised this after checking in, reception staffs argued that the size difference was ‘in our heads’, only when we asked for a ‘proof’, it was discovered that the complex did indeed have a range of smaller apartments. After a heated discussion, reception staffs begrudgingly changed us to the bigger apartment we previously stayed at C block. This really put a dent on our experience with the property and disappointed us greatly. However, I do appreciate senior management reaching out to us to apologise after receiving our feedback for the poor interaction with staffs. Other than the last interaction with reception, the remaining stay was lovely, I do recommend to avoid appartments in C block as they have a very loud pickleball court next door (this didn’t bother us). There was also loud maintenance work on C block and we were not advised of this either.
Our experience with reception staffs really soured our last stay, we had stayed at the property twice before, this third stay proved to be unsatisfactory. If you plan to stay at this property, please note, the ‘Family room’ option really is a regular apartment with an extra bed added to the single room, the extra cost really is just for the added bed, the ‘Family room’ is NOT bigger than the usual apartments. Also check your room booking description, the complex has two sizes apartment, one being 91sqm one is 89sqm, we were assigned a smaller apartment despite paying for the supposedly more expensive ‘Family room’ option. When raised this after checking in, reception staffs argued that the size difference was ‘in our heads’, only when we asked for a ‘proof’, it was discovered that the complex did indeed have a range of smaller apartments. After a heated discussion, reception staffs begrudgingly changed us to the bigger apartment we previously stayed at C block. This really put a dent on our experience with the property and disappointed us greatly. However, I do appreciate senior management reaching out to us to apologise after receiving our feedback for the poor interaction with staffs. Other than the last interaction with reception, the remaining stay was lovely, I do recommend to avoid appartments in C block as they have a very loud pickleball court next door (this didn’t bother us). There was also loud maintenance work on C block and we were not advised of this either.
6
YI CHUN
3. feb. 2026
·
Overnattet 3 netter
員工服務的態度須加強。
員工服務的態度須加強。
6
william
27. mai 2024
·
Overnattet 2 netter
I was surprised by how stubborn their sales team is,how they ignore customer’s requirement like they don’t care at all.
I was surprised by how stubborn their sales team is,how they ignore customer’s requirement like they don’t care at all.
10
Alessio
19. nov. 2024
·
Overnattet 2 netter
The villa was very nice and comfortable. The staff is extremely kind on every occasion and always ready to fulfill our requests. In particolare Khoan Phan Kelsey, il direttore, è stato di una gentilezza e professionalità fuori dal comune. Non possiamo che ringraziarli.
The villa was very nice and comfortable. The staff is extremely kind on every occasion and always ready to fulfill our requests. In particolare Khoan Phan Kelsey, il direttore, è stato di una gentilezza e professionalità fuori dal comune. Non possiamo che ringraziarli.
10
Frank
17. juli 2025
·
Overnattet 1 natt
Awesome property, spacious and comfortable. The team was friendly and helpful. We would definitely stay again.
Awesome property, spacious and comfortable. The team was friendly and helpful. We would definitely stay again.
10
AHMED
3. okt. 2023
·
Overnattet 4 netter
Very happy with my stay here. Staff were accommodating and let me check out late when I had a 2am flight. They speak good English and the breakfast was reasonably priced (around £6). Housekeeping is also efficient and I have no complaints. The area around the hotel has cafes, spas and restaurants plus with a Grab motorbike you can get to the old city for around £1 each way. I’d stay here again.
Very happy with my stay here. Staff were accommodating and let me check out late when I had a 2am flight. They speak good English and the breakfast was reasonably priced (around £6). Housekeeping is also efficient and I have no complaints. The area around the hotel has cafes, spas and restaurants plus with a Grab motorbike you can get to the old city for around £1 each way. I’d stay here again.
10
Vanessa
29. okt. 2025
·
Overnattet 4 netter
Excellent service, this is our second time staying at this property. Spotless facilities, amazing ground, very family-friendly. We will be back for sure.
Excellent service, this is our second time staying at this property. Spotless facilities, amazing ground, very family-friendly. We will be back for sure.
6
Robert
21. jan. 2024
·
Overnattet 2 netter
Pro's: Employee who transported our bags and checked us into our suite was friendly. The bathroom and suite were very clean, and the suite was very spacious. The breakfast was good. Heat and AC worked well. Cons: Impersonal reception performed by employees behind plastic panels through which they could barely be heard. The terrace of the suite had a view of incoming street and surrounding buildings, and no table or chairs to sit outside. The bathroom did not have a bidet, and the only outlet where you could use the hair dryer was by the dining room table. The kitchen had bare minimum supplies - no salt or pepper, no coffee pot, no hand towels or paper towels. When I was using the washer, and tried to use the oven the breaker tripped, and I had to wait for the oven to finish, and restart the wash cycle that had nearly finished previously. We tried to use the Wi-Fi password that was provided, and it did not work on three different devices. When we asked for assistance with it, we were instructed to enter the Wi-Fi password. In short, the accommodations are represented as luxurious, but we found them just average
Pro's: Employee who transported our bags and checked us into our suite was friendly. The bathroom and suite were very clean, and the suite was very spacious. The breakfast was good. Heat and AC worked well. Cons: Impersonal reception performed by employees behind plastic panels through which they could barely be heard. The terrace of the suite had a view of incoming street and surrounding buildings, and no table or chairs to sit outside. The bathroom did not have a bidet, and the only outlet where you could use the hair dryer was by the dining room table. The kitchen had bare minimum supplies - no salt or pepper, no coffee pot, no hand towels or paper towels. When I was using the washer, and tried to use the oven the breaker tripped, and I had to wait for the oven to finish, and restart the wash cycle that had nearly finished previously. We tried to use the Wi-Fi password that was provided, and it did not work on three different devices. When we asked for assistance with it, we were instructed to enter the Wi-Fi password. In short, the accommodations are represented as luxurious, but we found them just average
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KI-generert oppsummering basert på nylige gjesteomtaler
Beliggenhet
En rolig beliggenhet ved West Lake, unna Old Quarter. Restauranter og butikker er tilgjengelige med gåavstand eller taxi, og en skyttelbuss er tilgjengelig. Noen fant tilgangen til innsjøen indirekte og hentestedene eller gangavstanden upraktisk.
Relaterte gjesteomtaler
10
sungjin
30. okt. 2024
·
Overnattet 4 netter
숙소는 연식이 있습니다. 하지만 그외에는 아주 좋습니다. 1.조식: 아침으로 먹기에 딱 정당합니다. 맛도 있습니다 2.위치: 시내와 좀 거리가 있지만 그랩이 워낙 잘되어있어 다니기 불편하지않습니다. 롯데마트와도 멀지 않습니다. 3.식당: 입구 앞 베트남식당 맛있습니다. 미슐랭스타 받은곳입니다. 그외 조금만 나가면 식당들이 꽤 있습니다. 롯데마트 인근 해산물부폐식당도 가격 저렴하고 가지수도 많고 맛도 있습니다. 시간은 걸리지만 서호호를 바라보면 걸어서 올수도 있습니다. 스위트를 잡았는데 2가족이 써도 될만큼 넓고 좋습니다. 다음에도 재숙박할 의향이 있습니다.
숙소는 연식이 있습니다. 하지만 그외에는 아주 좋습니다. 1.조식: 아침으로 먹기에 딱 정당합니다. 맛도 있습니다 2.위치: 시내와 좀 거리가 있지만 그랩이 워낙 잘되어있어 다니기 불편하지않습니다. 롯데마트와도 멀지 않습니다. 3.식당: 입구 앞 베트남식당 맛있습니다. 미슐랭스타 받은곳입니다. 그외 조금만 나가면 식당들이 꽤 있습니다. 롯데마트 인근 해산물부폐식당도 가격 저렴하고 가지수도 많고 맛도 있습니다. 시간은 걸리지만 서호호를 바라보면 걸어서 올수도 있습니다. 스위트를 잡았는데 2가족이 써도 될만큼 넓고 좋습니다. 다음에도 재숙박할 의향이 있습니다.
8
Natalie
16. jan. 2025
·
Overnattet 1 natt
Nice hotel. Very quiet. Not cloae to any of the attractions or old quarter eating hub but was good for us for one night close to the airport.
Nice hotel. Very quiet. Not cloae to any of the attractions or old quarter eating hub but was good for us for one night close to the airport.
8
martin
31. des. 2025
·
Overnattet 3 netter
Clean apartment . I could was my clothes. There’s a wall around the complex and you can only get out one way and it’s not to the lake. Not so much to see in walking distance but the got a shuttle bus to the old quarter. I didn’t use et. Quiet area and that was great. The pool seems nice. I traveled alone so it was a bit boring. For a family that like a rest from the cars and the noise this hotel would be a good choice. I didn’t try the breakfast.
Clean apartment . I could was my clothes. There’s a wall around the complex and you can only get out one way and it’s not to the lake. Not so much to see in walking distance but the got a shuttle bus to the old quarter. I didn’t use et. Quiet area and that was great. The pool seems nice. I traveled alone so it was a bit boring. For a family that like a rest from the cars and the noise this hotel would be a good choice. I didn’t try the breakfast.
10
Daniel
14. apr. 2024
·
Overnattet 3 netter
Everything you need, food, pool, gym, massage, grocery store. An entire living community with security and 24 hr reception. Only downside is it is not easy to get a Grab pick up. We used a cab orders by reception to go where we needed and used Grab to get back.
Everything you need, food, pool, gym, massage, grocery store. An entire living community with security and 24 hr reception. Only downside is it is not easy to get a Grab pick up. We used a cab orders by reception to go where we needed and used Grab to get back.
10
jihye
26. des. 2023
·
Overnattet 1 natt
호텔이 좀 구석에 있는거 빼고는 좋아요. 오히려 좀 구석이라 밤에 조용해서 좋을지도!? 근데 뚜벅이로 돌아다닐때는 입구에서 숙소까지 거리가 좀 있어서 귀찮기도 합니다..ㅎㅎ 오래된 느낌이 물씬 나지만 그래도 깔끔하게 관리 되어있어 좋아요. 수영장이 멋졌는데 생각보다 추워서 수영은 못했어요..ㅋㅋㅋ 조식 괜찮고 직원들도 친절하고 괜찮습니다. 친구나 연인이랑 가는거보다는 어린 자녀들과 함께 가는게 더 좋은거 같습니다. 약간 펜션느낌이에용
호텔이 좀 구석에 있는거 빼고는 좋아요. 오히려 좀 구석이라 밤에 조용해서 좋을지도!? 근데 뚜벅이로 돌아다닐때는 입구에서 숙소까지 거리가 좀 있어서 귀찮기도 합니다..ㅎㅎ 오래된 느낌이 물씬 나지만 그래도 깔끔하게 관리 되어있어 좋아요. 수영장이 멋졌는데 생각보다 추워서 수영은 못했어요..ㅋㅋㅋ 조식 괜찮고 직원들도 친절하고 괜찮습니다. 친구나 연인이랑 가는거보다는 어린 자녀들과 함께 가는게 더 좋은거 같습니다. 약간 펜션느낌이에용
10
Justin
30. jan. 2026
·
Overnattet 4 netter
Big apartment with 2 bedrooms , living room and kitchen. Beds were comfortable. Washer included in unit. Large swimming pool and playground for kids. Breakfast was excellent with many choices. There are a few restaurants close by. Shuttle runs 3 or 4 times a day to different places near old quarter.
Big apartment with 2 bedrooms , living room and kitchen. Beds were comfortable. Washer included in unit. Large swimming pool and playground for kids. Breakfast was excellent with many choices. There are a few restaurants close by. Shuttle runs 3 or 4 times a day to different places near old quarter.
8
YUKIKO
1. nov. 2024
·
Overnattet 1 natt
静かなエリアで過ごしやすかったし朝食もおいしかった。 ただ周りにお店がなく、飲み水の確保も難しいのは困った。 時間に余裕があれば周りにお店もあり楽しめそう。 部屋は清潔で良かったがコンセントが使いづらく少ないことはマイナス。 スタッフの応対はとても良かったのでトータルではおすすめできる。
静かなエリアで過ごしやすかったし朝食もおいしかった。 ただ周りにお店がなく、飲み水の確保も難しいのは困った。 時間に余裕があれば周りにお店もあり楽しめそう。 部屋は清潔で良かったがコンセントが使いづらく少ないことはマイナス。 スタッフの応対はとても良かったのでトータルではおすすめできる。
10
Jennifer Fang Ni
23. mars 2024
·
Overnattet 3 netter
The environment was very nice. Away from the Old Quarter
The environment was very nice. Away from the Old Quarter
10
Quynh
20. nov. 2025
·
Overnattet 2 netter
This place was very nice and quiet, but it’s away from downtown where we wanted to go lots of American food around the hotel unfortunately we wanted Asian food so we had to go very far to get it.
This place was very nice and quiet, but it’s away from downtown where we wanted to go lots of American food around the hotel unfortunately we wanted Asian food so we had to go very far to get it.
10
Nicole
14. sep. 2025
·
Overnattet 4 netter
The room was fantastic, very spacious with a full kitchen and washing machine and dryer. Lots of things to do onsite. Positioned right next to the lake. Plenty of places to eat within about a 20 minute walk.
The room was fantastic, very spacious with a full kitchen and washing machine and dryer. Lots of things to do onsite. Positioned right next to the lake. Plenty of places to eat within about a 20 minute walk.
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Servering
Frokosten varierer fra utmerket til gjennomsnittlig, og noen bemerker begrenset utvalg. Romservice og mat generelt får mer dempet ros enn selve overnattingsstedene og fasilitetene.
Relaterte gjesteomtaler
4
rajendra
4. sep. 2023
·
Overnattet 1 natt
Breakfast was avarage.
Breakfast was avarage.
10
HUbert
8. feb. 2026
·
Overnattet 7 netter
Tout est très très bien, personnel incroyable, room service et petit déjeuner impeccable, salle de sport et piscine au top.
Tout est très très bien, personnel incroyable, room service et petit déjeuner impeccable, salle de sport et piscine au top.
10
wl
21. sep. 2025
·
Overnattet 3 netter
泳池很大，又有單車借用，可供環西湖遊覽，很棒的體驗。gym房也不錯，還有乒乓球室，但美中不足是無空調。提供穿梭巴士到舊城區，但班次略嫌疏落。早餐也豐富美味。房間超大，備有廚房，設備齊全。極力推薦。
泳池很大，又有單車借用，可供環西湖遊覽，很棒的體驗。gym房也不錯，還有乒乓球室，但美中不足是無空調。提供穿梭巴士到舊城區，但班次略嫌疏落。早餐也豐富美味。房間超大，備有廚房，設備齊全。極力推薦。
8
Claire
11. aug. 2025
·
Overnattet 4 netter
The property is a mix of residential accommodation and holiday apartments. The pool was lovely and quiet. The kitchens in the apartments need updating and the breakfast wasn’t the best we have had. It’s also worth noting that you have to request a balcony for all 1 bed apartments as this isn’t a bookable option via Expedia
The property is a mix of residential accommodation and holiday apartments. The pool was lovely and quiet. The kitchens in the apartments need updating and the breakfast wasn’t the best we have had. It’s also worth noting that you have to request a balcony for all 1 bed apartments as this isn’t a bookable option via Expedia
10
jerome
5. aug. 2024
·
Overnattet 1 natt
super hôtel avec des services haut de gamme dans un quartier riche en restaurant très belle piscine et super petit déj
super hôtel avec des services haut de gamme dans un quartier riche en restaurant très belle piscine et super petit déj
10
Justin
30. jan. 2026
·
Overnattet 4 netter
Big apartment with 2 bedrooms , living room and kitchen. Beds were comfortable. Washer included in unit. Large swimming pool and playground for kids. Breakfast was excellent with many choices. There are a few restaurants close by. Shuttle runs 3 or 4 times a day to different places near old quarter.
Big apartment with 2 bedrooms , living room and kitchen. Beds were comfortable. Washer included in unit. Large swimming pool and playground for kids. Breakfast was excellent with many choices. There are a few restaurants close by. Shuttle runs 3 or 4 times a day to different places near old quarter.
10
Richard
9. apr. 2023
·
Overnattet 2 netter
It’s hard not to give this place a rating for 5 out of 5. The 3-bedroom suite we stayed in was marvelous. Clean and modern. Functional. Had ever we needed. The staff was helpful and quick to respond. The only negative was the room service food. My kids would barely touch the pasta, for example. It was bland. Let me end on another positive. The staff organized an Easter egg hunt and fun games with prizes for the kids. It was a fun, unexpected treat. I’d most definitely stay here again.
It’s hard not to give this place a rating for 5 out of 5. The 3-bedroom suite we stayed in was marvelous. Clean and modern. Functional. Had ever we needed. The staff was helpful and quick to respond. The only negative was the room service food. My kids would barely touch the pasta, for example. It was bland. Let me end on another positive. The staff organized an Easter egg hunt and fun games with prizes for the kids. It was a fun, unexpected treat. I’d most definitely stay here again.
8
CESAR EDUARDO DEL
27. apr. 2025
·
Overnattet 14 netter
Is pretty calm area, breakfast was very disappointing, for that price is expected to get a variety of foods
Is pretty calm area, breakfast was very disappointing, for that price is expected to get a variety of foods
4
ILSEOP
30. aug. 2023
·
Overnattet 3 netter
오래된 숙소인건 알았지만 들어서자 마자 에어콘에서 나오는 불쾌한 냄새가 견딜수가 없어서 방을 바꿨습니다. 화장실 세면대도 물이 안내려 가서 도저히 방을 쓸수가 없었습니다. 처음 배정 받은 방은 서호가 그래도 조금은 보이는 전망 이었는데 바꾼 방은 완전 뷰가 엉망이더군요...직원들은 친절한데 시설이 너무너무너무 낡았습니다...아..수영장에 있던 직원은 엄청 불친절 했습니다. 조식은 그냥 허기 때울정도의 조식인데...위생이 별로 안좋네요.. 위치도 그렇고..추천하기는 힘든 숙소 입니다.
오래된 숙소인건 알았지만 들어서자 마자 에어콘에서 나오는 불쾌한 냄새가 견딜수가 없어서 방을 바꿨습니다. 화장실 세면대도 물이 안내려 가서 도저히 방을 쓸수가 없었습니다. 처음 배정 받은 방은 서호가 그래도 조금은 보이는 전망 이었는데 바꾼 방은 완전 뷰가 엉망이더군요...직원들은 친절한데 시설이 너무너무너무 낡았습니다...아..수영장에 있던 직원은 엄청 불친절 했습니다. 조식은 그냥 허기 때울정도의 조식인데...위생이 별로 안좋네요.. 위치도 그렇고..추천하기는 힘든 숙소 입니다.
10
Iain
7. des. 2023
·
Overnattet 1 natt
Large well appointed apartments - excellent breakfast buffet- quiet location.
Large well appointed apartments - excellent breakfast buffet- quiet location.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
10
Minho
3. aug. 2026
·
Overnattet 3 netter
everything was good for family trip
everything was good for family trip
6
Laura Paloma
31. juli 2026
·
Overnattet 4 netter
Overall, the experience was average and the property feels somewhat dated compared to newer options in the city. The location is a positive, with pleasant views of West Lake and convenient access to nearby areas. Communication with the front desk was generally quick and responsive when we had questions. However, there were several maintenance and service issues during our stay. The safe in our room was not working, and one of the two air-conditioning units had a thermostat that did not function properly. Housekeeping was also inconsistent; on one occasion, we returned at around 5 PM and found that the room had still not been cleaned. The airport pickup arrangement could have been handled better. While the hotel organized the transfer, the instructions provided were incomplete, making it difficult to locate the driver at the airport and causing a significant delay after arrival. Breakfast was acceptable but unremarkable, with a limited selection compared to other hotels in a similar price range. In summary, Diamond Westlake Suites offers a good location and attractive lake views, but the property would benefit from updates, improved maintenance, and more consistent service standards.
Overall, the experience was average and the property feels somewhat dated compared to newer options in the city. The location is a positive, with pleasant views of West Lake and convenient access to nearby areas. Communication with the front desk was generally quick and responsive when we had questions. However, there were several maintenance and service issues during our stay. The safe in our room was not working, and one of the two air-conditioning units had a thermostat that did not function properly. Housekeeping was also inconsistent; on one occasion, we returned at around 5 PM and found that the room had still not been cleaned. The airport pickup arrangement could have been handled better. While the hotel organized the transfer, the instructions provided were incomplete, making it difficult to locate the driver at the airport and causing a significant delay after arrival. Breakfast was acceptable but unremarkable, with a limited selection compared to other hotels in a similar price range. In summary, Diamond Westlake Suites offers a good location and attractive lake views, but the property would benefit from updates, improved maintenance, and more consistent service standards.
10
Shlomit
21. juli 2026
·
Overnattet 8 netter
L’hôtel était parfait, bien positionné ! Actif à la réception, les chambres sont refaites tous les jours, c’est un hôtel parfait pour les familles
L’hôtel était parfait, bien positionné ! Actif à la réception, les chambres sont refaites tous les jours, c’est un hôtel parfait pour les familles
10
SUNG SOO
13. juli 2026
·
Overnattet 2 netter
very good suit. classic room
very good suit. classic room
10
Tony
9. juli 2026
·
Overnattet 2 netter
Excellent place with a lot of space. Felt right at home. Area is nice too with lots of shops, food, and natural beauty. Family friendly and friendly for solo travelers like myself. Will definitely stay again.
Excellent place with a lot of space. Felt right at home. Area is nice too with lots of shops, food, and natural beauty. Family friendly and friendly for solo travelers like myself. Will definitely stay again.
Har du spørsmål?
Umiddelbare KI-svar er basert på hotellinformasjonen
Priser for kommende datoer
oktober 2026
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november 2026
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Rimeligere
Dyrere
Gjennomsnittspris per natt på tvers av tilbud, inkludert avgifter og gebyrer.
Priser i USD for 2 gjester oppdateres daglig.
- 2026-10-01: 66.28045266838073USD
- 2026-10-02: 63.640078421134945USD
- 2026-10-03: 63.650306210746756USD
- 2026-10-04: 63.161633234348294USD
- 2026-10-05: 62.847377534236905USD
- 2026-10-06: 58.20431284524917USD
- 2026-10-07: 62.72145216482162USD
- 2026-10-08: 68.18722755125044USD
- 2026-10-09: 68.91790959308624USD
- 2026-10-10: 68.91790959308624USD
- 2026-10-11: 58.674881261177056USD
- 2026-10-12: 59.977598770999904USD
- 2026-10-13: 59.219446705303184USD
- 2026-10-14: 59.47648856218338USD
- 2026-10-15: 64.28678876579283USD
- 2026-10-16: 64.84057380718231USD
- 2026-10-17: 59.977598770999904USD
- 2026-10-18: 61.44390514226913USD
- 2026-10-19: 61.44390514226913USD
- 2026-10-20: 64.76738762304305USD
- 2026-10-21: 61.44390514226913USD
- 2026-10-22: 64.76738762304305USD
- 2026-10-23: 64.79647933502197USD
- 2026-10-24: 61.44390514226913USD
- 2026-10-25: 60.79480516723632USD
- 2026-10-26: 60.79480516723632USD
- 2026-10-27: 61.44390514226913USD
- 2026-10-28: 61.44390514226913USD
- 2026-10-29: 61.44390514226913USD
- 2026-10-30: 64.71200139657974USD
- 2026-10-31: 64.76738762304305USD
- 2026-11-01: 61.44390514226913USD
- 2026-11-02: 61.44390514226913USD
- 2026-11-03: 61.44390514226913USD
- 2026-11-04: 64.78953782344817USD
- 2026-11-05: 61.44390514226913USD
- 2026-11-06: 64.78953782344817USD
- 2026-11-07: 64.11497133871077USD
- 2026-11-08: 64.11497133871077USD
- 2026-11-09: 61.44390514226913USD
- 2026-11-10: 61.44390514226913USD
- 2026-11-11: 64.78953782344817USD
- 2026-11-12: 64.71200139657974USD
- 2026-11-13: 64.78953782344817USD
- 2026-11-14: 67.59449625394821USD
- 2026-11-15: 61.44390514226913USD
- 2026-11-16: 60.074501071319574USD
- 2026-11-17: 70.60266336009978USD
- 2026-11-18: 74.27089614189147USD
- 2026-11-19: 60.79480516723632USD
- 2026-11-20: 71.36015044786453USD
- 2026-11-21: 74.4535805954361USD
- 2026-11-22: 61.44390514226913USD
- 2026-11-23: 64.24842168420791USD
- 2026-11-24: 64.80907530410767USD
- 2026-11-25: 62.26621256277084USD
- 2026-11-26: 61.44390514226913USD
- 2026-11-27: 64.77403311218261USD
- 2026-11-28: 64.79647933502197USD
- 2026-11-29: 60.79480516723632USD
- 2026-11-30: 64.104765USD
- 2026-12-01: 66.35405499999999USD
Dette overnattingsstedet tilbyr transport fra flyplassen (betaling kan kreves). For å avtale henting må gjestene kontakte overnattingsstedet 72 timer før ankomst ved hjelp av kontaktopplysningene i bestillingsbekreftelsen. En resepsjonist vil ta imot gjestene ved ankomst. Informasjon fra overnattingsstedet kan bli oversatt ved hjelp av automatiserte oversettelsesverktøy.
Innsjekkingen må foretas av en person som er minst 18 år gammel.
- Det kan pålegges avgifter for ekstra personer, og denne avgiften kan variere avhengig av overnattingsstedets egne regler
- Legitimasjon med bilde utstedt av offentlig myndighet samt kredittkort, debetkort eller depositum i kontanter kan være påkrevd ved innsjekking, i tilfelle det skulle oppstå uforutsette utgifter
- Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan koste ekstra. Spesielle forespørsler kan ikke garanteres oppfylt
- Dette overnattingsstedet godtar debetkort og kontanter
- Verten har ikke oppgitt om det finnes noen karbonmonoksidalarm på overnattingsstedet, så det kan være lurt å ta med en selv
- Verten har oppgitt at det finnes en røykvarsler på overnattingsstedet
- Overnattingsstedet har sikkerhetstiltak som brannslukningsapparat og sikkerhetssystem
- Dette overnattingsstedet har utendørsområder, som balkonger, verandaer og terrasser, som kanskje ikke passer for barn. Hvis du har bekymringer, anbefaler vi at du kontakter overnattingsstedet før ankomst for å bekrefte at de har et tilgjengelig rom som passer for deg
- Dette overnattingsstedet er profesjonelt rengjort
- Ett barn som er 4 år eller yngre, kan bo uten ekstra kostnader på rommet til sine foreldre/foresatte (uten ekstraseng).
- Ingen dyr, inkludert servicedyr, er tillatt på dette overnattingsstedet.
- Overnattingsstedet blir profesjonelt rengjort.
Begrenset parkeringshøyde.
- Pris for frokostbuffé: ca. VND 250000 for voksne og VND 150000 for barn
- Avgift for flyplasstransport per voksen: 800000 VND (én vei)
- Avgift for ekstraseng: 800000.0 VND per dag
Listen ovenfor er ikke fullstendig. Det kan hende at gebyrer og depositum ikke inkluderer skatter og avgifter, og det tas forbehold om endringer.
Populære fasiliteter
Parkering
Flyplasstransport
Restaurant
Svømmebasseng
Forretningssenter
Romservice
Tjenester
Forretningssenter
Turistinformasjon
Renseri
Rengjøring
Bankettfasiliteter
Valutaveksling
Bankboks
Minibank
Sykkelutleie
Bagasjeoppbevaring
Separat røykeområde
Selvbetjent vaskeri
24-Hour Front Desk
Concierge Services
Aktiviteter
Svømmebasseng
Tennisbane
Hage
Golfbane (i nærheten)
Biljard
Minigolf
Lekeplass
Barnebasseng
Utendørs svømmebasseng
Outdoor Fireplace
Utemøbler
Pool (Seasonal Outdoor)
Bordtennis
Terrasse
Fitness Center (nearby)
Generelt
Romservice
Restaurant
Rom for ikke-røykere
Badstue
Damprom
Kroppsbehandlinger
Ansiktsbehandlinger
Barneklubb
Matpakker
Familierom
Beach Sun Loungers
Inngjerdet basseng
Snack Bar/Deli
Wheelchair Accessible (Limited)
Parkering
Parkering
Flyplasstransport
Gratis parkering
Area Shuttle (free)
Parking Onsite
Internett
Gratis wi-fi