Name: Marco Polo Hongkong Hotel
Address: 3 Canton Road, Harbour City, Hong Kong SAR, Yau Tsim Mong, HK
Price range: $60–$274 per night
Rating: 8.13

What guests think

At Marco Polo Hongkong Hotel, travellers repeatedly praise the unbeatable Tsim Sha Tsui location by Star Ferry and Harbour City, consistently friendly service, and spacious rooms, while noting that the property and in-room decor feel dated.

Cleanliness is generally good, though multiple reviews mention musty or smoke smells, damp carpets, and occasional maintenance issues. Some rooms offer striking harbour views, while others report noisy or weak air conditioning and limited soundproofing. Expect a highly convenient, comfortable stay in classic surroundings rather than a modern, freshly renovated hotel.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Many guests praise the Continental Club lounge for its food and drinks. A pool is available but feedback is limited and mixed; some couldn’t use it due to weather and one found it underwhelming.

Related guest reviews

10

Craig

Dec 16, 2023

·

Stayed 10 nights

Had the opportunity to stay at this hotel right in the middle of the Harbor City area. Plenty to do without having to drive anywhere. They provided me with an amazing view up on the Continental Floor. Breakfast always had a nice variety of choices along with the Afternoon Tea and Evening Drinks. The staff and Manager up on that floor was thoughtful and kind during my entire stay. Very welcoming aura. The room service staff kept the room tidy and everyone was extremely friendly. Thank you for a wonderful experience during our vacation.

8

Nicola

Oct 13, 2025

·

Stayed 2 nights

Excellent service, big rooms, excellent breakfast in club lounge.

10

Lembit

Nov 22, 2025

·

Stayed 1 night

Perfekt boende på de översta våningarna på Continental Club. Egen frukostmatsal och lättare förtäring och fria drinkar på kvällarna.

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10

jonathan r

Feb 13, 2026

·

Stayed 3 nights

Clean and comfortable rooms, great service by the staff and the lounge provided excellent food and beverage options.

10

Agnes

Sep 22, 2025

·

Stayed 2 nights

Excellent location, friendly staff at the club lounge.

6

Gill

Mar 29, 2024

·

Stayed 4 nights

We had a horrendous delay on our flight into HKG and met my sister at the hotel just before 11.pm. Could not believe it when we were told that there was nowhere we could get a beer or a cup of tea except for room service. We had booked Club rooms but the lounge closed at 11. Thankfully, two charming gentlemen,Andrew and Simon in the lounge made us so welcome and also made tea and a beer for my husband. Although they were just leaving, they insisted on helping us and indeed were absolutely delightful for the rest of our stay. They are the reason we would go back to Marco Polo! Well done to them both.

10

Darren

Jun 17, 2025

·

Stayed 3 nights

The service in the Continental club rooms is excellent. Yes the rooms are looking a little dated now, but the overall package is excellent.

8

My

May 17, 2025

·

Stayed 2 nights

Utmärkt läge, bra och fräscht men börjar bli lite slitet. Smidig/snabb in och utcheckning, har bagagerum om man behöver. Trevlig personal. Dyra priser på dryck i restaurangen och poolen var rätt tråkig utan tillhörande bar.

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10

Karen

Nov 4, 2025

·

Stayed 2 nights

Fabulous hotel in a great location. Decor is old now. Staff were brilliant and access to lounge was really good

10

Michael

Sep 21, 2025

·

Stayed 2 nights

Clean tidy hotel good for transport shopping ,was not able to use pool because of weather but was nice pool , breakfast was great big selection, would definitely stay here again

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Cleanliness

Rooms are often described as clean, and housekeeping is generally appreciated. However, recurring issues include musty or smoke odors, damp carpets, and occasional mold or drainage problems in bathrooms.

Related guest reviews

4

Fabio

Oct 30, 2025

·

Stayed 4 nights

The room this time … both water taps where leaking .. mold in the shower ground and mold under the soap dish in the shower .. Floor felt wet and dirty The room I had last week same hotel was good

4

Yoo Kyung

Jun 21, 2025

·

Stayed 4 nights

The location of the hotel was ideal and the overall public facility was fine (not great). However, the guest rooms have moldy smell that was not removed even with the air purifier. Hotel tried to move our family (multiple rooms) to other rooms but they were all the same regarding the moldy smell. This is a health issue that needs to be addressed by the hotel.

10

jonathan r

Feb 13, 2026

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Stayed 3 nights

Clean and comfortable rooms, great service by the staff and the lounge provided excellent food and beverage options.

10

Joel D

Nov 13, 2025

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Stayed 10 nights

Very clean, and tidy, rooms

6

Laura

Apr 16, 2025

·

Stayed 8 nights

Hotel muito antigo. Carpete e ar condicionado precisam de substituição. Hotel está com cheiro de mofo.

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6

nanka

Sep 10, 2023

·

Stayed 1 night

立地がよくビックトリアハーバーまで歩いですぐのアクセスが魅力！しかし、ロビー以外は全体設備古い、廊下は下水道の匂いで我慢できない、部屋に入ると少しだけましいたが、だんだん匂いが出てきて夜マスクして寝るしかない、また、ベットが硬すぎて布団も湿気で気持ち悪い、仕方なく長袖パジャマで一晩を過ごした。換気扇も古く中からすぐでも潰れそうな音がして眠れなかった、朝食も五つ星の割にはよくない、品数も少なく、照明も暗すぎるので、料理が美味しく見えない、一晩だけなので我慢したが、次は泊まりたくない。

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10

Emily

Jan 12, 2026

·

Stayed 1 night

Great location. Clean room and staffs services were great!

2

Li Ping

Nov 9, 2025

·

Stayed 8 nights

While the rooms are large and the staff is pleasant, our stay was severely impacted by the terrible smell of smoke. We complained to the front desk, but they informed us that the 11th floor is a smoking floor and the smell cannot be avoided. I would not recommend this hotel to non-smokers.

6

Chingchi

Nov 8, 2024

·

Stayed 1 night

Marbo floor at the bathroom is damaged Bathroom shower drain is clog Coffee mug has stain on it

10

Yuan

Nov 26, 2025

·

Stayed 2 nights

Staff was very courteous and rooms were very clean.

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Rooms

Rooms are notably spacious, and some have impressive harbour views. Decor and fittings feel dated, with several reports of noisy or weak air conditioning, limited soundproofing, and occasional bed-type mismatches.

Related guest reviews

8

Kit Chong

Dec 9, 2025

·

Stayed 4 nights

Room was clean and good size. Check in and room staff were courteous and efficient. Only thing is that the air condition was rather noisy. When there were parties at venues close to the hotel, the music and singing can be heard in the room which was annoying. Probably the windows are not soundproof.

4

takuhei

Nov 26, 2023

·

Stayed 3 nights

3泊しました。ハーバービューの部屋で13万円でしたが、部屋の目の前は駐車場で8階であったのもあり、駐車した人と目が合うくらいでした。もちろん夜景も少ししか見えません。部屋を変えて欲しいとリクエストしましたが、お決まりの「満室です」との回答。追加料金払っているのに最低です。　設備も古く防音性も無いので、廊下の声が丸聞こえです。朝食もビジホ並みのクオリティーで全く美味しくありません。唯一掃除のスタッフだけは気さくで良い方でした。二度と利用しません。

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10

Cheryl

Oct 17, 2025

·

Stayed 3 nights

Room was very spacious with a great harbour view. Staff were very friendly and efficient.

10

Mark

Apr 9, 2025

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Stayed 3 nights

The view of the Hong Kong skyline, especially during the light show was absolutely amazing!

8

jacky

Apr 7, 2024

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Location is perfect, breakfast is awesome. The rooms are very outdated, aircon and water heater very loud. Friendly staffs.

8

Tracey

Dec 2, 2025

·

Stayed 3 nights

The location is perfect, less than 5 minutes from The Star Ferry. Our room had a harbour view which was incredible and the room was spacious with a really comfortable bed.

8

LILY

May 29, 2025

·

Stayed 2 nights

Room and bathroom are pretty outdated. Convenient location though.

8

Bee Imm

Jun 21, 2025

·

Stayed 5 nights

Great location & great view of harbor since we got a room with harbor view. Room was ok, a bit dark & dated. We booked a king bed room but was given a room with a double bed. The bed was certainly too small for our liking but hotel says they have no more non- smoking room with a king bed!

6

Sai Tak

Jul 9, 2025

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Stayed 1 night

The room interiors are very worn out and in 80’s style. Excellent location but offset by the room’s condition.

6

Brenda

Mar 22, 2024

·

Stayed 1 night

Deluxe Room is so OLD n DAMP, carpet worn and bathroom tiny. Only one setting for aircon-so turned it off to keep warm.

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Service

Service is widely praised as friendly, helpful and responsive across reception, concierge and lounge teams. A few guests reported slow or inconsistent front-desk experiences.

Related guest reviews

10

Tomomi

Sep 27, 2025

·

Stayed 3 nights

禁煙部屋を予約していたはずが、先に通しておいてもらった荷物が臭くなるほどに、タバコ臭い部屋でした。向かいの部屋が喫煙部屋だったのか、空気清浄機が置いてありますが、廊下が臭いと言うか煙い。私達の部屋も元々喫煙部屋だったのだと思います。ホテルに戻ったのが夜だったので、フロントに部屋を交換していただきたい旨を伝えると案の定満室。部屋の掃除を提案されたが、掃除でどうにかなるレベルとは思えず、結局ダウングレードとなる低層階、より狭い部屋への移動で妥協しました。この際特にフロントスタッフより謝罪はなく、終始面倒くさそうな態度。こちらも海外なのでこんなものかと思ってました。しかし、翌日クラブラウンジのスタッフが来てくださり、丁寧な謝罪とより広いお部屋へ移動してくださりました。この際の対応が、前日のフロントスタッフ2名と同じホテルの方と思えない程きめ細やかなものでした。その後もクラブラウンジのスタッフの方々には、飛行機の手配等色々とお世話になりました。ありがとうございました。この方々がいらっしゃるなら、また泊まりたいホテルです。

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6

Chin Kiang

Aug 16, 2025

·

Stayed 4 nights

The check-in was a bit slow, not sure what was the problem !!!, otherwise the hotel is well located for shopping, transportation, and it was easy to move about around the area.

10

Margaret

Oct 7, 2025

·

Stayed 1 night

Great location and close to designer shops/MRT/Star Ferry. Hotel a little tired and probably needs some refurbishment. However, the staff are 5 star, friendly and so efficient that they can't do enough for you. Well worth taking the club option as the food offering is excellent both, breakfast, lunch and evening. Angela and all her staff especially Maeve and Andrew were welcoming and couldnt do enough to make your stay enjoyable. Special thanks to Lok - Head Concierge and his staff for arranging our transfers from/to Hong Kong Airport and recommendations of places to visit - Macau and the fireworks evening on our last night of our stay. Would recommend this hotel for a stay in Hong Kong as you will receive a very warm welcome and recognition from all the Hotel staff who go above and beyond. We will be back to Marco Polo next trip for sure!

8

Yukthimala

Oct 18, 2025

·

Stayed 7 nights

Excellent staff. Well maintained.

8

Siu Wah Fiona

Nov 30, 2025

·

Stayed 11 nights

I really enjoyed the convenient location — close to the ferry, bus terminals, and MTR. The king room was spacious and the bed was comfortable. Housekeeping did a wonderful job throughout my stay, except for a small flaw at the very end. On the last day, my personal TV box remote—which I had placed on the linens—was accidentally sent to the laundry and could not be recovered despite the team’s efforts. This means my TV box is now unusable, which is quite disappointing. That said, the duty manager responded quickly, apologized in person, and later followed up with an offer of a complimentary room upgrade and breakfast on my next visit. I appreciate how seriously they took the matter and their willingness to make things right. I understand it was an honest mistake, and I simply hope housekeeping can be a bit more careful in the future. Overall, it was still a pleasant stay, and I appreciate the hotel’s effort to make up for the loss.

10

Chew Meng

Mar 30, 2025

·

Stayed 8 nights

Special thanks to the hotel reception and concierge teams for their helpfulness & friendliness. We'll definitely recommend Marco Polo HK to our friends, colleagues & relatives to stay in this hotel and we ourselves will be re-visiting HK again this December. Keep up the good work.

8

Gavin

Feb 9, 2026

·

Stayed 4 nights

The staff were just so friendly, from the cleaning staff through to management, everyone made you feel like you were special. Very warm feeling.

10

Rodney

Oct 26, 2025

·

Stayed 2 nights

An overnight stay between flights required a hotel close to dining options and transport, and the Marco Polo Hongkong provided them. We arrived early and staff worked to provide access to our room to facilitate refresh and enjoying the area. Staff were friendly and accommodation, especially at reception. A good nights sleep and a wonderful breakfast set us for the day, and our departure that night.

10

Elaine

Apr 20, 2025

·

Stayed 7 nights

Great location! Near ferries, buses and subway. Lots of great restaurants. Hotel was clean and quiet. Staff was friendly and helpful.

6

Toshihiro

Apr 22, 2025

·

Stayed 3 nights

Bad reception. It takes long time for check-in.

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Location

Exceptional Tsim Sha Tsui location beside Harbour City and Star Ferry, with easy access to buses, MTR and cruise terminals; ideal for shopping and sightseeing. A few note the walk to the MTR and lack of covered paths.

Related guest reviews

8

Terence

Apr 29, 2025

·

Stayed 2 nights

First off, the hotel is a bit dated, so don't stay here if you want a modern state of the art hotel! It's a fully-featured, 5-star hotel though, and the staff were really polite and eager to help. Overall I had a good time and will recommend this hotel if it's within your budget and if it's in a convenient area for you. It's not particularly near an MTR station (few minutes walk).

10

Daniel

May 16, 2024

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Stayed 7 nights

Excellent location beside the star ferry. Great selection of bars and restaurants nearby. Great views from the top of the adjacent car park above the ocean terminal. Have stayed here many times :)

10

JOSE

Sep 7, 2024

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Stayed 4 nights

Central location, I would say the best in town with the ferry, Hop on Bus and public transportation just in front, water front, the best shopping in town and the main boardwalk to see the city.

10

Kira

Nov 25, 2025

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Stayed 2 nights

Great location and wonderful hotel!

8

Tracey

Dec 2, 2025

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Stayed 3 nights

The location is perfect, less than 5 minutes from The Star Ferry. Our room had a harbour view which was incredible and the room was spacious with a really comfortable bed.

8

Hyung-Ho

Jun 4, 2025

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Stayed 1 night

good location

10

Pui Man

Sep 21, 2025

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Stayed 3 nights

Quite clean , staff are polite and good service. The property is slightly old fashioned. Walk a relative long distance to MTR and no cover when rain or hot season

10

Ragnhild

Oct 17, 2025

·

Stayed 1 night

Kom tilbake til dette hotellet og hadde ikke bodd der siden 2019. Men dette er et flott hotell med en enestående beliggenhet og utsikt. Kommer gjerne hit igjen på neste jobbreise også.

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8

Abraham

Oct 19, 2025

·

Stayed 3 nights

Located directly adjacent to the Ocean Terminal, it's a perfect location for those embarking on a cruise ship that dock here. Very easy to get to the hotel from the airport. The hotel rooms are showing their age a little bit and can benefit from a refresh in decor. Otherwise, we had a great pre-cruise stay...

10

Elaine

Apr 20, 2025

·

Stayed 7 nights

Great location! Near ferries, buses and subway. Lots of great restaurants. Hotel was clean and quiet. Staff was friendly and helpful.

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Dining

Breakfast and the Continental Club lounge receive frequent compliments for variety and quality. Some guests felt the food was average or not to their taste.

Related guest reviews

10

Craig

Dec 16, 2023

·

Stayed 10 nights

Had the opportunity to stay at this hotel right in the middle of the Harbor City area. Plenty to do without having to drive anywhere. They provided me with an amazing view up on the Continental Floor. Breakfast always had a nice variety of choices along with the Afternoon Tea and Evening Drinks. The staff and Manager up on that floor was thoughtful and kind during my entire stay. Very welcoming aura. The room service staff kept the room tidy and everyone was extremely friendly. Thank you for a wonderful experience during our vacation.

8

Jarley

Jul 21, 2024

·

Stayed 1 night

Nice stay and excellent breakfast buffet at reasonable price

8

Nicola

Oct 13, 2025

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Stayed 2 nights

Excellent service, big rooms, excellent breakfast in club lounge.

8

Jose carlos folha

May 22, 2025

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Stayed 2 nights

Hotel bem localizado,perto de grandes lojas e magazines. Cafe da manha com bastante coisa,contudo pouco refinamento. Check in /out excelente,consierge muito boa. Recomendo ,bom custo beneficio.

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10

Eiichi

Nov 26, 2025

·

Stayed 3 nights

朝食は種類も多く美味しかったです。

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10

Marcio E

Oct 5, 2025

·

Stayed 3 nights

Excelente localização , perto de lojas excelentes e fácil localização metrô/trem. Café da manhã variado e com muita opção .

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10

Amir

Aug 7, 2024

·

Stayed 6 nights

Great view of Victoria Harbour and The Peak! Wowwww! Great chef at breakfast. Omellete and pancakes were great!

10

Darren

Jun 17, 2025

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Stayed 3 nights

The service in the Continental club rooms is excellent. Yes the rooms are looking a little dated now, but the overall package is excellent.

6

Ratu

Apr 12, 2025

·

Stayed 4 nights

Food was not good

10

Michael

Sep 21, 2025

·

Stayed 2 nights

Clean tidy hotel good for transport shopping ,was not able to use pool because of weather but was nice pool , breakfast was great big selection, would definitely stay here again

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Month	Average price
January	$201
February	$211
March	$198
April	$193
May	$168
June	$147
July	$160
August	$193
September	$146
October	$202
November	$236
December	$250

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8 $166	9 $133	10 $141	11 $170	12 $91
13 $134	14 $153	15 $155	16 $244	17 $274	18 $270	19 $263
20 $217	21 $178	22 $164	23 $160	24 $166	25 $198	26 $166
27 $60	28 $124	29 $125	30 $123

Su	Mo	Tu	We	Th	Fr	Sa
				1 $262	2 $262	3 $262
4 $262	5 $221	6 $196	7 $143	8 $143	9 $173	10 $217
11 $156	12 $156	13 $216	14 $204	15 $208	16 $208	17 $219
18 $207	19 $208	20 $212	21 $212	22 $201	23 $221	24 $247
25 $204	26 $212	27 $220	28 $234	29 $221	30 $240	31 $195

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Monthly average prices

About this property

Location

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Marco Polo Hongkong Hotel

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