Hotel Lily
$78
/ night
Avg. for September
Select dates to see prices and availability
$78
/ night
Avg. for September
Monthly average prices
Nightly prices at Hotel Lily average $60 in February, the cheapest month, and $82 in July, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $62 |
| February | $60 |
| March | $64 |
| April | $73 |
| May | $77 |
| June | $82 |
| July | $82 |
| August | $73 |
| September | $78 |
| October | $79 |
| November | $71 |
| December | $81 |
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Sep · $78
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Most expensive: July (~$82)
Cheapest: February (~$60)
About this property
Make use of convenient amenities, which include complimentary wireless internet access and a television in a common area.
Amenities
Make use of convenient amenities, which include complimentary wireless internet access and a television in a common area.
Business amenities
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.
Rooms
Make yourself at home in one of the 111 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include desks and electric kettles, and housekeeping is provided daily.
Location
With a stay at Hotel Lily in London (Hammersmith and Fulham), you'll be within a 5-minute drive of Olympia Events and Stamford Bridge Stadium. This hotel is 1.4 mi (2.2 km) from Natural History Museum and 1.5 mi (2.4 km) from Craven Cottage Stadium.
What's nearby
Cromwell Road(0.6 miles)
Stamford Bridge Stadium(0.9 miles)
Kensington High Street(1.1 miles)
Olympia Events(1.1 miles)
River Thames(1.2 miles)
Natural History Museum(1.3 miles)
Imperial College London(1.4 miles)
Kensington Gardens(1.4 miles)
Victoria and Albert Museum(1.5 miles)
Craven Cottage Stadium(1.5 miles)
Kensington Palace(1.7 miles)
Royal Albert Hall(1.7 miles)
Hyde Park(1.9 miles)
Harrods(1.9 miles)
Battersea Park(1.9 miles)
London City Airport (LCY)(14.5 miles)
Heathrow Airport (LHR)(13.6 miles)
Gatwick Airport (LGW)(38.6 miles)
Luton Airport (LTN)(46 miles)
Farnborough (FAB)(36.2 miles)
Parking
Free Wi-Fi
Non-Smoking Rooms
Family Room
Housekeeping
Luggage Storage
Location
23 Lillie Road, West Brompton, London, England, United Kingdom
Cromwell Road (0.6 miles)
Stamford Bridge Stadium (0.9 miles)
Kensington High Street (1.1 miles)
Olympia Events (1.1 miles)
River Thames (1.2 miles)
Natural History Museum (1.3 miles)
Guest reviews
5.5
Based on 2,982 verified reviews
Who stays here?
Business
20%
Couple
25%
Family
17%
Group
24%
Solo
11%
What guests think
AI-generated summary based on recent guest reviews
Across the reviews for Hotel Lily, guests consistently praise the convenient location near tube stations, while reporting dated rooms, widespread cleanliness problems (including mould and occasional pests), frequent maintenance faults, and disruptive noise from streets and hotel systems.
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What guests think
Across the reviews for Hotel Lily, guests consistently praise the convenient location near tube stations, while reporting dated rooms, widespread cleanliness problems (including mould and occasional pests), frequent maintenance faults, and disruptive noise from streets and hotel systems.
Service feedback is mixed, with several noting friendly staff but others citing unhelpful responses, poor communication during disturbances, and housekeeping inconsistencies. Facilities are basic: tiny, unreliable lifts are frequently mentioned and on-site parking is available but tight and paid, while multiple reviews say breakfast and other dining options are not provided. Overall, this suits travellers who prioritise budget over comfort and upkeep.
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AI-generated summary based on recent guest reviews
Facilities
Facilities are limited, with frequent reports of tiny lifts and recurring outages. On-site parking exists but spaces are tight and usually paid.
Related guest reviews
6
David
Jul 8, 2023
·
Stayed 2 nights
The hotel was in a good location near the tube station and the on-site parking was very convenient. Staff were also very helpful. However, the noise outside was loud even into the early hours on the main road side with our window unable to close properly. Also, the bathroom needed some attention with a missing flush button on toilet, loose bath panelling and no plug on the sink. Fire alarms also went off more than once in the early hours which reception said was usually other guests smoking in their room. Overall, though the stay was ok for what we required.
The hotel was in a good location near the tube station and the on-site parking was very convenient. Staff were also very helpful. However, the noise outside was loud even into the early hours on the main road side with our window unable to close properly. Also, the bathroom needed some attention with a missing flush button on toilet, loose bath panelling and no plug on the sink. Fire alarms also went off more than once in the early hours which reception said was usually other guests smoking in their room. Overall, though the stay was ok for what we required.
6
Mark
Oct 22, 2025
·
Stayed 1 night
I have stayed at Hotel Lily many times since the days when the Earls Court exhibition centre was at its busiest. The exhibition centre has long gone but Hotel Lily remains. It has always been legendary in its simplicity and grubbiness. It has appeal for a good location, a Tetris style car park and zero frills. It used to have a good basic breakfast and the car park was free to hotel users. There is no breakfast and the car park needs paying for (about £24 for a day). Don’t get me wrong we like Hotel Lily, but don’t book here and criticise the tired rooms. The bed and toilet were clean so there is some basic facilities. There was coffee sachets, milk and teabags (no kettle) and two small bars of soap (no shower gel or shampoo). Best of all there was a bath. All in all it is a gem that locals know of, which may one day get a fabulous clean and refurb. For now appreciate it is cheap and okay for a one night stay. No space to swing a cat, but fortunately cats are not allowed.
I have stayed at Hotel Lily many times since the days when the Earls Court exhibition centre was at its busiest. The exhibition centre has long gone but Hotel Lily remains. It has always been legendary in its simplicity and grubbiness. It has appeal for a good location, a Tetris style car park and zero frills. It used to have a good basic breakfast and the car park was free to hotel users. There is no breakfast and the car park needs paying for (about £24 for a day). Don’t get me wrong we like Hotel Lily, but don’t book here and criticise the tired rooms. The bed and toilet were clean so there is some basic facilities. There was coffee sachets, milk and teabags (no kettle) and two small bars of soap (no shower gel or shampoo). Best of all there was a bath. All in all it is a gem that locals know of, which may one day get a fabulous clean and refurb. For now appreciate it is cheap and okay for a one night stay. No space to swing a cat, but fortunately cats are not allowed.
4
Martha Ofelia
Sep 22, 2025
·
Stayed 1 night
The only good to say is about the location, good connection by bus, 15 minutes to Natural History Museum and others. The hotel is old, dirty walls, carpets, and beds with mattress in bad condition. The toilet had rusty bath, broken tiles and a hole in the wall. Two lifts, but one out of order and the other one with sticky paper in a couple of buttons. We will not recomend, because is not expensive but it is a not memorable at all.
The only good to say is about the location, good connection by bus, 15 minutes to Natural History Museum and others. The hotel is old, dirty walls, carpets, and beds with mattress in bad condition. The toilet had rusty bath, broken tiles and a hole in the wall. Two lifts, but one out of order and the other one with sticky paper in a couple of buttons. We will not recomend, because is not expensive but it is a not memorable at all.
8
Aaron
Oct 11, 2023
·
Stayed 1 night
It was cheap and felt like it. If you are looking for something one step up from a hostel then this is ideal for you. One of the lifts was broken, the other was so small i barely fit in with a single bag of luggage
It was cheap and felt like it. If you are looking for something one step up from a hostel then this is ideal for you. One of the lifts was broken, the other was so small i barely fit in with a single bag of luggage
6
Wayne
Aug 18, 2025
·
Stayed 4 nights
easy to get to from train station and bus station. lifts not working properly and room and bathroom needs a facelift no restaurant or bar facilities.
easy to get to from train station and bus station. lifts not working properly and room and bathroom needs a facelift no restaurant or bar facilities.
4
Melissa
Oct 7, 2023
·
Stayed 7 nights
The elevator only goes to the 3rd floor, but there are 4 floors, the street has constant sirens going up and down, there was no phone, the smoke detector wasn’t attached to the ceiling, the kettle didn’t turn off without being unplugged, there was no water pressure, and there was no shower curtain.
The elevator only goes to the 3rd floor, but there are 4 floors, the street has constant sirens going up and down, there was no phone, the smoke detector wasn’t attached to the ceiling, the kettle didn’t turn off without being unplugged, there was no water pressure, and there was no shower curtain.
4
Chey
Jun 5, 2023
·
Stayed 2 nights
Very conveniently located near the train station (2 minute walk away). The elevator could only fit two people and wasn’t working. One was out of order and the other stopped working on the last day. Our door would only close if we slammed it and the bathroom was covered in mould. The staff were lovely and helpful however I’m assuming it was the hotel manager wasn’t very kind to them
Very conveniently located near the train station (2 minute walk away). The elevator could only fit two people and wasn’t working. One was out of order and the other stopped working on the last day. Our door would only close if we slammed it and the bathroom was covered in mould. The staff were lovely and helpful however I’m assuming it was the hotel manager wasn’t very kind to them
4
Russ
Jun 21, 2024
·
Stayed 1 night
Lifts were filthy. Rooms old and worn and not the cleanest. Although it had tea and coffee and a cup . The room had no kettle . Tv had no remote . Outside and reception looks nice but once you enter the lifts it’s a different story .
Lifts were filthy. Rooms old and worn and not the cleanest. Although it had tea and coffee and a cup . The room had no kettle . Tv had no remote . Outside and reception looks nice but once you enter the lifts it’s a different story .
2
Thomas
Nov 17, 2025
·
Stayed 1 night
Let's start this review with the good parts, you get a room. Now onto the rest of it. This review is purely based on what we experienced in common areas and our room '203' which was a twin room. 1) One of the elevators was out of order, and the other was so small you would be able to fit 2 people max without luggage 2) Didn't take the elevator cause of point 1 so walked the stairs to the 2nd floor, and the stairwell smelt incredibly fusty, like it hadn't been cleaned in ages. 3) Got to the room which had a tiny bathroom, covered in black mould with the toilet seat incredibly loose such that when I sat down on it without knowing this, I almost fell off. 4) Poorly kept room with stains on the wall, areas that need filling, a broken mirror with stickers on it, and a broken window. There is also no bin in the room, so if you were to have a drink, or snacks then good luck finding somewhere to put the rubbish after. 5) Terrible mattresses such that when I laid down on it there was no support, and with it having a metal frame underneath, I felt the entire bed frame all night. The other bed was better, but same situation with the mattress, was just lucky it was on a divan base. Needless to say, I will never stay here again, and would not recommend to anyone. But, think it will look good when it's finished.
Let's start this review with the good parts, you get a room. Now onto the rest of it. This review is purely based on what we experienced in common areas and our room '203' which was a twin room. 1) One of the elevators was out of order, and the other was so small you would be able to fit 2 people max without luggage 2) Didn't take the elevator cause of point 1 so walked the stairs to the 2nd floor, and the stairwell smelt incredibly fusty, like it hadn't been cleaned in ages. 3) Got to the room which had a tiny bathroom, covered in black mould with the toilet seat incredibly loose such that when I sat down on it without knowing this, I almost fell off. 4) Poorly kept room with stains on the wall, areas that need filling, a broken mirror with stickers on it, and a broken window. There is also no bin in the room, so if you were to have a drink, or snacks then good luck finding somewhere to put the rubbish after. 5) Terrible mattresses such that when I laid down on it there was no support, and with it having a metal frame underneath, I felt the entire bed frame all night. The other bed was better, but same situation with the mattress, was just lucky it was on a divan base. Needless to say, I will never stay here again, and would not recommend to anyone. But, think it will look good when it's finished.
6
Diana
Oct 9, 2023
·
Stayed 1 night
Did not have a remote control for TV, but was able to get one without a back, and had to sometimes push the battery in. It also would not turn off the TV, but we could turn it off manually. One of the elevators did not go to the 3rd floor, but we did not know until we were in it that it did not go to floor 3. Third floor was littered with items for construction along hall wall. Your shower curtain needs to be moved closer to the ground to prevent water from leaking onto the floor.
Did not have a remote control for TV, but was able to get one without a back, and had to sometimes push the battery in. It also would not turn off the TV, but we could turn it off manually. One of the elevators did not go to the 3rd floor, but we did not know until we were in it that it did not go to floor 3. Third floor was littered with items for construction along hall wall. Your shower curtain needs to be moved closer to the ground to prevent water from leaking onto the floor.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is a recurring concern: many reviews mention mould, strong odours, stained surfaces, and poorly cleaned rooms. Multiple guests also report pests such as bed bugs and mice.
Related guest reviews
2
Thomas
Dec 26, 2024
·
Stayed 1 night
Mould on all appliances, did not look same as photos, plastic bag over smoke alarm and walls covered in smoke damage from previous guests smoking in the room, tampon found on floor in room, so bad that we left 15 mins after we arrived, should close down it was that bad
Mould on all appliances, did not look same as photos, plastic bag over smoke alarm and walls covered in smoke damage from previous guests smoking in the room, tampon found on floor in room, so bad that we left 15 mins after we arrived, should close down it was that bad
2
Robert
Apr 18, 2025
·
Stayed 1 night
Shockingly dirty
Shockingly dirty
2
James
Jul 3, 2025
·
Stayed 2 nights
I have rarely encountered such a filthy, bug ridden and disgustingly unpleasant place as this. The dirt was staggering. The shower was broken The staff didn’t give a damn The place smelled of stale smoke and takeaways Clear evidence of rats
I have rarely encountered such a filthy, bug ridden and disgustingly unpleasant place as this. The dirt was staggering. The shower was broken The staff didn’t give a damn The place smelled of stale smoke and takeaways Clear evidence of rats
2
Victoria
Jul 15, 2025
·
Stayed 6 nights
The hotel is really sort of dreadful. No ac and open window means lots of noise and light all night. The rooms are dilapidated, tiny, hot, and grimy. The hallways are absolutely filthy with mouldering towels, garbage, and odors. There was a discarded a water bottle partially filled with what I’m assuming was urine that sat in the corner of one hallway all week. The walls are paper thin, 1/2 the light don’t work and there is not hotel safe in the room which believe me you would want one. Staff was nice enough and area was convenient but facility felt like a flop house.
The hotel is really sort of dreadful. No ac and open window means lots of noise and light all night. The rooms are dilapidated, tiny, hot, and grimy. The hallways are absolutely filthy with mouldering towels, garbage, and odors. There was a discarded a water bottle partially filled with what I’m assuming was urine that sat in the corner of one hallway all week. The walls are paper thin, 1/2 the light don’t work and there is not hotel safe in the room which believe me you would want one. Staff was nice enough and area was convenient but facility felt like a flop house.
2
Uma
Jun 15, 2023
·
Stayed 1 night
It was not very pleasant waking up to a mouse in the hotel room. Staff seemed concerned about this but just shows the state of the hotel.
It was not very pleasant waking up to a mouse in the hotel room. Staff seemed concerned about this but just shows the state of the hotel.
2
Peter
Oct 15, 2025
·
Stayed 1 night
I used to be a travel writer and have been to hotels all over the world - Africa, Asia, etc. This one is an utter disgrace - how you can promote this on your website I do not know. You should hang your heads in shame. Filthy, dilapidated, no services, old beer cans in the room, the shower was like a fine drizzle on a murky Monday in January. An utter disgrace.
I used to be a travel writer and have been to hotels all over the world - Africa, Asia, etc. This one is an utter disgrace - how you can promote this on your website I do not know. You should hang your heads in shame. Filthy, dilapidated, no services, old beer cans in the room, the shower was like a fine drizzle on a murky Monday in January. An utter disgrace.
2
Richard
May 27, 2024
·
Stayed 2 nights
I got bitten by bed bugs all over my body! Disgusting!
I got bitten by bed bugs all over my body! Disgusting!
2
karl
Oct 13, 2024
·
Stayed 2 nights
Mold everywhere in the room and bathroom. Do not stay!
Mold everywhere in the room and bathroom. Do not stay!
2
Mahrukh
Oct 22, 2024
·
Stayed 5 nights
BED BUGS!! Do not book this hotel for your stay - staff is so unprofessional, the building is so run down, bathroom shower was broken, and the bed bugs that bit me everywhere!!! The only positive point is the location with the metro station a couple mins walk down the road!
BED BUGS!! Do not book this hotel for your stay - staff is so unprofessional, the building is so run down, bathroom shower was broken, and the bed bugs that bit me everywhere!!! The only positive point is the location with the metro station a couple mins walk down the road!
2
Noah
Sep 25, 2025
·
Stayed 3 nights
When we arrived they gave us a riom that had nit been cleaned. After complaining we were put in another room. This room wasn't great either. There is mold in the bathroom and in the vent, the bath had nit been cleaned , there is marks all over the walls and we kept finding hair everywhere. Needless to say, we are very disappointed with our stay.
When we arrived they gave us a riom that had nit been cleaned. After complaining we were put in another room. This room wasn't great either. There is mold in the bathroom and in the vent, the bath had nit been cleaned , there is marks all over the walls and we kept finding hair everywhere. Needless to say, we are very disappointed with our stay.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are small, dated, and often uncomfortably hot due to no air conditioning; opening windows brings significant street noise and some do not close properly. Guests frequently report broken fixtures and worn mattresses, with few power outlets.
Related guest reviews
4
Terrie
Jul 3, 2023
·
Stayed 3 nights
Photos on hotel website were definitely taken a few years ago. Expensive room rate for the condition of the rooms. The reception area looked ok, easy check in, very polite staff. The rooms are very compact with a vinyl flooring (which I don’t mind) but was very dusty, I understand the need to easily clean between the days. The window latches didn’t fit properly so couldn’t secure the window and we were at the back of the building wi to a fence close by to window. The room was so warm with no fan or air on. Bed was fairly comfy but because it’s pushed into a corner access is only on one side which is a pain with two to get in. The bathroom is very dated, shower was difficult to get the water temp right as the taps only turned on a little bit. No ventilation in the bathroom despite a vent on a wall. Toilet seat was loose. It looks very tired and damaged where things have been changed but looks like rooms have been altered to create more rooms. We booked for 2 adults and had the right amount of bath towels but no hand towel. Only 1 cup and 1 glass. It was in a good location for the tubes in to Hyde park etc
Photos on hotel website were definitely taken a few years ago. Expensive room rate for the condition of the rooms. The reception area looked ok, easy check in, very polite staff. The rooms are very compact with a vinyl flooring (which I don’t mind) but was very dusty, I understand the need to easily clean between the days. The window latches didn’t fit properly so couldn’t secure the window and we were at the back of the building wi to a fence close by to window. The room was so warm with no fan or air on. Bed was fairly comfy but because it’s pushed into a corner access is only on one side which is a pain with two to get in. The bathroom is very dated, shower was difficult to get the water temp right as the taps only turned on a little bit. No ventilation in the bathroom despite a vent on a wall. Toilet seat was loose. It looks very tired and damaged where things have been changed but looks like rooms have been altered to create more rooms. We booked for 2 adults and had the right amount of bath towels but no hand towel. Only 1 cup and 1 glass. It was in a good location for the tubes in to Hyde park etc
6
Shannon
Nov 19, 2023
·
Stayed 3 nights
Situated not far from earls court which was a plus. Comfortable bed. Bathroom is not in great shape. Loose racks and looks dirty. The heater would not adjust so it was so hot in the room. The windows had to be open and it was quite noisy from the street late at night and construction early in the morning even on the weekend. I might choose the area again but not this hotel.
Situated not far from earls court which was a plus. Comfortable bed. Bathroom is not in great shape. Loose racks and looks dirty. The heater would not adjust so it was so hot in the room. The windows had to be open and it was quite noisy from the street late at night and construction early in the morning even on the weekend. I might choose the area again but not this hotel.
4
Robert
Jul 17, 2024
·
Stayed 1 night
Room very small, not overly clean or in good condition, bed has seen better days, huge crater in middle. No hangers in wardrobe. Only one double socket. No spoons.
Room very small, not overly clean or in good condition, bed has seen better days, huge crater in middle. No hangers in wardrobe. Only one double socket. No spoons.
4
Thomas
Oct 27, 2024
·
Stayed 1 night
The shower was freezing and when we checked out I told them and they said, we know the whole hotel boiler was gone and is on now, I said it does not help we have left now. Not very sorry and very unclean.
The shower was freezing and when we checked out I told them and they said, we know the whole hotel boiler was gone and is on now, I said it does not help we have left now. Not very sorry and very unclean.
2
Beckett
Jul 2, 2023
·
Stayed 1 night
Unfortunately this stay left a lot to be desired. After check in arrived on our floor to be confronted by a mountain of towels, that didn’t move. The corridors were tatty, dirty and incredibly hot. The room itself had a double bed crammed into a space you could only access from one side. The walls had a serious condensation/ damp issue. No air con or fan, fortunately the main windows were wide open letting cool air, but not being able to shut the upper window meant we couldn’t sleep because of the mass of street noise outside. As you plug in and out of the solitary double socket sparking can be heard, you have to move the socket around before anything works. Finally as we left the hotel a huge argument was raging in reception. We got out quick, best to avoid this place needs a lot of investment to straighten it out.
Unfortunately this stay left a lot to be desired. After check in arrived on our floor to be confronted by a mountain of towels, that didn’t move. The corridors were tatty, dirty and incredibly hot. The room itself had a double bed crammed into a space you could only access from one side. The walls had a serious condensation/ damp issue. No air con or fan, fortunately the main windows were wide open letting cool air, but not being able to shut the upper window meant we couldn’t sleep because of the mass of street noise outside. As you plug in and out of the solitary double socket sparking can be heard, you have to move the socket around before anything works. Finally as we left the hotel a huge argument was raging in reception. We got out quick, best to avoid this place needs a lot of investment to straighten it out.
2
Geetha
Jul 15, 2025
·
Stayed 2 nights
Stuffy room with poor maintenance. No A/C.
Stuffy room with poor maintenance. No A/C.
2
Victoria
Jul 15, 2025
·
Stayed 6 nights
The hotel is really sort of dreadful. No ac and open window means lots of noise and light all night. The rooms are dilapidated, tiny, hot, and grimy. The hallways are absolutely filthy with mouldering towels, garbage, and odors. There was a discarded a water bottle partially filled with what I’m assuming was urine that sat in the corner of one hallway all week. The walls are paper thin, 1/2 the light don’t work and there is not hotel safe in the room which believe me you would want one. Staff was nice enough and area was convenient but facility felt like a flop house.
The hotel is really sort of dreadful. No ac and open window means lots of noise and light all night. The rooms are dilapidated, tiny, hot, and grimy. The hallways are absolutely filthy with mouldering towels, garbage, and odors. There was a discarded a water bottle partially filled with what I’m assuming was urine that sat in the corner of one hallway all week. The walls are paper thin, 1/2 the light don’t work and there is not hotel safe in the room which believe me you would want one. Staff was nice enough and area was convenient but facility felt like a flop house.
4
Stella
Sep 30, 2024
·
Stayed 2 nights
Windows with gaps, cold during the day, very hot at night, no plugs.
Windows with gaps, cold during the day, very hot at night, no plugs.
6
Ricardo
Sep 22, 2024
·
Stayed 1 night
Good location but very tired looking hotel and rooms. Most disappointing factor was the lack of towel animals in the room. That was a big selling point for us so obviously we were upset. Water flow in our shower was nonexistent.
Good location but very tired looking hotel and rooms. Most disappointing factor was the lack of towel animals in the room. That was a big selling point for us so obviously we were upset. Water flow in our shower was nonexistent.
6
Ema
Feb 24, 2025
·
Stayed 2 nights
The room was too hot but if you opened the window it was noisy. Did have a problem with a leaving toilet which was resolved very quickly. Generally clean but pipework and skirtings dusty
The room was too hot but if you opened the window it was noisy. Did have a problem with a leaving toilet which was resolved very quickly. Generally clean but pipework and skirtings dusty
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AI-generated summary based on recent guest reviews
Service
Service is inconsistent: several guests found staff friendly and helpful, while others experienced slow or unresponsive front desk support and poor handling of issues.
Related guest reviews
4
Matt
Dec 3, 2023
·
Stayed 1 night
The room was pretty good except the shower was old and hard to get a decent temperature. Staff were friendly enough but I was awoken at 1.30am as they had allocated my room to someone else! Quite unacceptable really.
The room was pretty good except the shower was old and hard to get a decent temperature. Staff were friendly enough but I was awoken at 1.30am as they had allocated my room to someone else! Quite unacceptable really.
4
Kimberly
Jul 25, 2025
·
Stayed 1 night
We left early due to safety concerns. We stayed at Hotel Lily with our children and checked out early after a very disturbing incident. Around 6:10 a.m., the fire alarm was pulled. In the lobby, we encountered a woman calling for help. Her partner appeared to have been assaulted, and she claimed that the hotel had allowed a group of men into her room. She said those men attacked her partner and pulled the fire alarm as they left. This was incredibly unsettling, especially while traveling with children. We no longer felt comfortable staying and chose to leave. The hotel staff did not offer any clear communication or support during the situation. I would not recommend this hotel for families or anyone concerned about basic guest safety.
We left early due to safety concerns. We stayed at Hotel Lily with our children and checked out early after a very disturbing incident. Around 6:10 a.m., the fire alarm was pulled. In the lobby, we encountered a woman calling for help. Her partner appeared to have been assaulted, and she claimed that the hotel had allowed a group of men into her room. She said those men attacked her partner and pulled the fire alarm as they left. This was incredibly unsettling, especially while traveling with children. We no longer felt comfortable staying and chose to leave. The hotel staff did not offer any clear communication or support during the situation. I would not recommend this hotel for families or anyone concerned about basic guest safety.
2
Mathias
Nov 30, 2025
·
Stayed 4 nights
Worst stay ever. First of all, the radiator was broken — it was 40 degrees in the room, and when we told the receptionist, he almost got annoyed at having to help and explained that it would turn off at 12. There were mold fungus and it was overall extremely disgusting. After the first night, we were woken up by a woman who sounded like she was being beaten by her boyfriend, and I had to go knock on their door at 6 in the morning — after that, my partner and I fled from this hotel and couldn’t get a full refund even though we were only there from Thursday to Friday. Terrible experience — stay away from this place.
Worst stay ever. First of all, the radiator was broken — it was 40 degrees in the room, and when we told the receptionist, he almost got annoyed at having to help and explained that it would turn off at 12. There were mold fungus and it was overall extremely disgusting. After the first night, we were woken up by a woman who sounded like she was being beaten by her boyfriend, and I had to go knock on their door at 6 in the morning — after that, my partner and I fled from this hotel and couldn’t get a full refund even though we were only there from Thursday to Friday. Terrible experience — stay away from this place.
6
Adele
Nov 29, 2024
·
Stayed 1 night
It was fine. Considering the room was about half the price of most other local hotels, I was happy with it- it was secure, warm, comfy bed and decent en suite bathroom. Sure it was on the basic side and not spotlessly clean, but it did the job for somewhere to get a good night’s sleep. It isn’t a destination hotel, but doesn’t pretend to be. Reception staff were friendly and helpful and it’s really near public transport.
It was fine. Considering the room was about half the price of most other local hotels, I was happy with it- it was secure, warm, comfy bed and decent en suite bathroom. Sure it was on the basic side and not spotlessly clean, but it did the job for somewhere to get a good night’s sleep. It isn’t a destination hotel, but doesn’t pretend to be. Reception staff were friendly and helpful and it’s really near public transport.
4
Emma
Oct 5, 2025
·
Stayed 1 night
We had no electricity we had to go and ask for them to sort this out. My bathroom door was falling off, I had no button on my toilet to flush it. Very small room. The person at the service desk wasn’t very helpful, maybe greet your guest with a smile.
We had no electricity we had to go and ask for them to sort this out. My bathroom door was falling off, I had no button on my toilet to flush it. Very small room. The person at the service desk wasn’t very helpful, maybe greet your guest with a smile.
8
melanie
Apr 24, 2025
·
Stayed 3 nights
Very staff, convenient location and value for money if you are looki g for cheap accommodation in London.
Very staff, convenient location and value for money if you are looki g for cheap accommodation in London.
2
Daniel
Jul 19, 2025
·
Stayed 2 nights
Bad service in front desk
Bad service in front desk
6
Stephen
Aug 27, 2024
·
Stayed 5 nights
The hotel is nice, but could use some love. For a few days, we managed. The hotel staff was nice and it was easy to get into town with the stations being close by.
The hotel is nice, but could use some love. For a few days, we managed. The hotel staff was nice and it was easy to get into town with the stations being close by.
4
Emil Krog
Jul 1, 2023
·
Stayed 4 nights
The Hotel Lily does not live up to the description and the images. We stayed for 4 nights as a family. The only good thing is the location which is quite central. The beds were made and new towels one time which was ok. However, Hotel Lily needs to make a serious step up. - The hotel fire alarm started 7.15 AM for 10-15 seconds. No action were done, no info, nothing. - The room smelled bad, a mixture of urin and sun lotion. - The toilet door could not close at all. - The room was dirty - The room (and hotel in general) was worn down - Damages all over the room - Upon arrival, there were unclean coffee cups in the room, still containing coffee... - Glitter and dirt on the floor - Trash under and on the side of beds (balloons, icecream leftovers, etc) - People smoking cigarets and weed outside the window, which made the whole room smell bad. - Window had to be kept open due to extreme heat in the hotel. Hotel could provide cheap ventilator but didnt. - Service none existing - Beds really bad - Worst bed we have ever slept in - One can feel the springs right up the body. Would strongly recommend finding alternatives. Could be a decent place if it was operated by staff that cares. The price and the quality is a missmatch, price per night should be 50 pounds tops (we paid around 140).
The Hotel Lily does not live up to the description and the images. We stayed for 4 nights as a family. The only good thing is the location which is quite central. The beds were made and new towels one time which was ok. However, Hotel Lily needs to make a serious step up. - The hotel fire alarm started 7.15 AM for 10-15 seconds. No action were done, no info, nothing. - The room smelled bad, a mixture of urin and sun lotion. - The toilet door could not close at all. - The room was dirty - The room (and hotel in general) was worn down - Damages all over the room - Upon arrival, there were unclean coffee cups in the room, still containing coffee... - Glitter and dirt on the floor - Trash under and on the side of beds (balloons, icecream leftovers, etc) - People smoking cigarets and weed outside the window, which made the whole room smell bad. - Window had to be kept open due to extreme heat in the hotel. Hotel could provide cheap ventilator but didnt. - Service none existing - Beds really bad - Worst bed we have ever slept in - One can feel the springs right up the body. Would strongly recommend finding alternatives. Could be a decent place if it was operated by staff that cares. The price and the quality is a missmatch, price per night should be 50 pounds tops (we paid around 140).
10
Rose Ann
Sep 21, 2024
·
Stayed 2 nights
I book a twin room for two nights, the hotel staff has been friendly and helpful , the room has been clean, quite overnight, close to transportation, for the money what we paid we couldn’t ask for more. For a 2 stars hotel they have from me 5 stars review. Thank you Hotel Lily team for everything, see you next time.
I book a twin room for two nights, the hotel staff has been friendly and helpful , the room has been clean, quite overnight, close to transportation, for the money what we paid we couldn’t ask for more. For a 2 stars hotel they have from me 5 stars review. Thank you Hotel Lily team for everything, see you next time.
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AI-generated summary based on recent guest reviews
Location
Location is a consistent positive, with frequent mentions of quick walks to West Brompton and Earl’s Court stations and easy access to events and central sights.
Related guest reviews
6
David
Jul 8, 2023
·
Stayed 2 nights
The hotel was in a good location near the tube station and the on-site parking was very convenient. Staff were also very helpful. However, the noise outside was loud even into the early hours on the main road side with our window unable to close properly. Also, the bathroom needed some attention with a missing flush button on toilet, loose bath panelling and no plug on the sink. Fire alarms also went off more than once in the early hours which reception said was usually other guests smoking in their room. Overall, though the stay was ok for what we required.
The hotel was in a good location near the tube station and the on-site parking was very convenient. Staff were also very helpful. However, the noise outside was loud even into the early hours on the main road side with our window unable to close properly. Also, the bathroom needed some attention with a missing flush button on toilet, loose bath panelling and no plug on the sink. Fire alarms also went off more than once in the early hours which reception said was usually other guests smoking in their room. Overall, though the stay was ok for what we required.
10
Fernando
Aug 18, 2024
·
Stayed 1 night
I had a problem with my accommodation through another application and when I arrived at the hotel they allowed me to check in before the established time, the reception was very friendly and the room was clean, close to restaurants and train station, good price.
I had a problem with my accommodation through another application and when I arrived at the hotel they allowed me to check in before the established time, the reception was very friendly and the room was clean, close to restaurants and train station, good price.
6
Nasreddine
Aug 10, 2025
·
Stayed 2 nights
Good location
Good location
10
Dean
Aug 12, 2025
·
Stayed 3 nights
Great nights stay close for Chelsea games
Great nights stay close for Chelsea games
8
melanie
Apr 24, 2025
·
Stayed 3 nights
Very staff, convenient location and value for money if you are looki g for cheap accommodation in London.
Very staff, convenient location and value for money if you are looki g for cheap accommodation in London.
10
Justin
Sep 30, 2023
·
Stayed 6 nights
Been here before. Good location.
Been here before. Good location.
8
David
Oct 27, 2024
·
Stayed 1 night
Convenient location.
Convenient location.
10
Guillermo
Sep 26, 2024
·
Stayed 7 nights
Very good relationship price-quality. The hotel is quite old, but comfortable and very centric, close to Earl´s Court and West Brompton underground stations.
Very good relationship price-quality. The hotel is quite old, but comfortable and very centric, close to Earl´s Court and West Brompton underground stations.
8
Andre
Nov 14, 2025
·
Stayed 1 night
.location
.location
8
Leianne
Sep 25, 2023
·
Stayed 3 nights
This property was ok for the price, good location, next to west Brompton train station. Staff were friendly to me.
This property was ok for the price, good location, next to west Brompton train station. Staff were friendly to me.
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AI-generated summary based on recent guest reviews
Dining
On-site dining is very limited or unavailable; multiple reviews note no breakfast and no restaurant or bar. In-room hot drink setups are inconsistent, with missing kettles, cups, or stirrers reported.
Related guest reviews
4
Ingrid
Sep 24, 2023
·
Stayed 1 night
Felt very unsafe with drunk guests walking and shouting through corridors and car park late at night, staff did their best… hotel needs lots of repairs, at least sheets where clean. Very cheap and now I know the reason.
Felt very unsafe with drunk guests walking and shouting through corridors and car park late at night, staff did their best… hotel needs lots of repairs, at least sheets where clean. Very cheap and now I know the reason.
4
Matthew
Sep 14, 2024
·
Stayed 1 night
I had a flight cancellation and had to find a room last minute. The double single room I booked was not worth the rate. The shower was broken, toilet had a broken handle, no kettle for coffee or tea, and the beds were poor with springs very apparent in the mattress. The room itself had a lot of damage and wear issues as well. I slept in my clothes as opposed to in the bed.
I had a flight cancellation and had to find a room last minute. The double single room I booked was not worth the rate. The shower was broken, toilet had a broken handle, no kettle for coffee or tea, and the beds were poor with springs very apparent in the mattress. The room itself had a lot of damage and wear issues as well. I slept in my clothes as opposed to in the bed.
6
Mark
Oct 22, 2025
·
Stayed 1 night
I have stayed at Hotel Lily many times since the days when the Earls Court exhibition centre was at its busiest. The exhibition centre has long gone but Hotel Lily remains. It has always been legendary in its simplicity and grubbiness. It has appeal for a good location, a Tetris style car park and zero frills. It used to have a good basic breakfast and the car park was free to hotel users. There is no breakfast and the car park needs paying for (about £24 for a day). Don’t get me wrong we like Hotel Lily, but don’t book here and criticise the tired rooms. The bed and toilet were clean so there is some basic facilities. There was coffee sachets, milk and teabags (no kettle) and two small bars of soap (no shower gel or shampoo). Best of all there was a bath. All in all it is a gem that locals know of, which may one day get a fabulous clean and refurb. For now appreciate it is cheap and okay for a one night stay. No space to swing a cat, but fortunately cats are not allowed.
I have stayed at Hotel Lily many times since the days when the Earls Court exhibition centre was at its busiest. The exhibition centre has long gone but Hotel Lily remains. It has always been legendary in its simplicity and grubbiness. It has appeal for a good location, a Tetris style car park and zero frills. It used to have a good basic breakfast and the car park was free to hotel users. There is no breakfast and the car park needs paying for (about £24 for a day). Don’t get me wrong we like Hotel Lily, but don’t book here and criticise the tired rooms. The bed and toilet were clean so there is some basic facilities. There was coffee sachets, milk and teabags (no kettle) and two small bars of soap (no shower gel or shampoo). Best of all there was a bath. All in all it is a gem that locals know of, which may one day get a fabulous clean and refurb. For now appreciate it is cheap and okay for a one night stay. No space to swing a cat, but fortunately cats are not allowed.
4
David
Oct 25, 2025
·
Stayed 1 night
Tv not working. No kettle only 1 cup.curtin ripped .
Tv not working. No kettle only 1 cup.curtin ripped .
4
Geoff
Aug 4, 2023
·
Stayed 1 night
Down at heel and no breakfast available.
Down at heel and no breakfast available.
6
Wayne
Aug 18, 2025
·
Stayed 4 nights
easy to get to from train station and bus station. lifts not working properly and room and bathroom needs a facelift no restaurant or bar facilities.
easy to get to from train station and bus station. lifts not working properly and room and bathroom needs a facelift no restaurant or bar facilities.
4
Russ
Jun 21, 2024
·
Stayed 1 night
Lifts were filthy. Rooms old and worn and not the cleanest. Although it had tea and coffee and a cup . The room had no kettle . Tv had no remote . Outside and reception looks nice but once you enter the lifts it’s a different story .
Lifts were filthy. Rooms old and worn and not the cleanest. Although it had tea and coffee and a cup . The room had no kettle . Tv had no remote . Outside and reception looks nice but once you enter the lifts it’s a different story .
2
Jane
Jun 30, 2023
·
Stayed 1 night
The reception staff was helpful and pleasant. Poor facilities, cracked and broken bathroom tiles, no plug for basin or bath, no bracket to hang the shower attachment, poor water pressure so no shower facility, No working TV, curtains hanging of the rail, dirty valances on the beds, poor quality mattresses. Not worth the price. No breakfast or any dining facilities.
The reception staff was helpful and pleasant. Poor facilities, cracked and broken bathroom tiles, no plug for basin or bath, no bracket to hang the shower attachment, poor water pressure so no shower facility, No working TV, curtains hanging of the rail, dirty valances on the beds, poor quality mattresses. Not worth the price. No breakfast or any dining facilities.
6
Kimberley
Sep 28, 2025
·
Stayed 1 night
Basic room No toiletries provided no kettle although tea and coffee were. Which is no good without a kettle
Basic room No toiletries provided no kettle although tea and coffee were. Which is no good without a kettle
6
Maggie
Sep 10, 2023
·
Stayed 1 night
Good location very close to tube. Friendly and helpful staff Poor facilities in room broken cups no spoons , no glasses in bathroom . Kettle in poor condition
Good location very close to tube. Friendly and helpful staff Poor facilities in room broken cups no spoons , no glasses in bathroom . Kettle in poor condition
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AI-generated summary based on recent guest reviews
2
Reece
3 weeks ago
·
Stayed 2 nights
Black mould all over the shower, a broken bath tub, and to make matters even worse, I found a bed bug in the morning! 😩 Honestly, what a nightmare. Not exactly the clean, relaxing stay I was hoping for! :(
Black mould all over the shower, a broken bath tub, and to make matters even worse, I found a bed bug in the morning! 😩 Honestly, what a nightmare. Not exactly the clean, relaxing stay I was hoping for! :(
4
Mathew
Aug 3, 2026
·
Stayed 1 night
It did a job but the room was really poorly maintained and not very clean
It did a job but the room was really poorly maintained and not very clean
2
Adam
Aug 3, 2026
·
Stayed 3 nights
Flies & mould in the room and bathroom, we left after 15 minutes of being at the property
Flies & mould in the room and bathroom, we left after 15 minutes of being at the property
10
Jeremy
Aug 1, 2026
·
Stayed 1 night
Had a great time and love the stuff kindness
Had a great time and love the stuff kindness
10
Jeremy
Aug 1, 2026
·
Stayed 1 night
Friendly stuff members and very helpful people
Friendly stuff members and very helpful people
FAQs about Hotel Lily
Is parking available at the hotel?
Self parking is available on-site for a fee of GBP 50 per night. Parking height restrictions apply.
What are the check-in and check-out times?
Check-in is from 15:00, and check-out is until 11:00. Early or late check-in/check-out may be available upon request and could incur additional charges.
What is the hotel's location in relation to nearby attractions?
The hotel is located in Fulham, London, within a 5-minute drive of Olympia Events and Stamford Bridge Stadium. It is approximately 1.4 miles from the Natural History Museum and 1.5 miles from Craven Cottage Stadium.
What are the hotel's policies for guests staying with children?
Up to 3 children aged 1 year old and younger can stay free when occupying the parent or guardian's room, using existing bedding.
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Instant AI responses are based on hotel information
Considering this hotel for your London trip?
What do room rates at Hotel Lily in London usually run over the next few months?
Over the next 60–90 days, room rates at Hotel Lily in London typically land around $87 a night for two guests, ranging from $82 to $90 on available dates.
When is the least crowded time to visit Hotel Lily in London?
January is the quietest month to visit Hotel Lily in London, while September is the busiest. If you prefer fewer crowds and easier availability, plan for early-year travel rather than peak autumn dates.
Which month is cheapest to stay at Hotel Lily in London?
February is the cheapest month to stay at Hotel Lily in London, averaging $72 a night; July is the priciest month, averaging $98. Note that the quietest month is January, which differs from February as the lowest-rate month.
What nearby attractions and traveler types does Hotel Lily in London suit?
Set in Greater London, Hotel Lily in London is a short walk from the Natural History Museum, Kensington Gardens and the Victoria and Albert Museum, making it ideal for couples and groups wanting a central city stay.
How do Hotel Lily's prices compare with nearby hotels in London?
Hotel Lily in London is cheaper than 11 of 15 comparable hotels nearby, with a typical median of $86 a night versus about $94 for peers.
How does the nightly price at Hotel Lily in London compare to recent weeks?
The current price at Hotel Lily in London is $78 per night for 2 guests, which is low for this hotel: about 15% below its $93 average over the last 60 days. Most nights over that period fell between $82 and $130.
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-04: 106.98631928710937USD
- 2026-09-05: 70.9226172569275USD
- 2026-09-06: 67.97844185180664USD
- 2026-09-07: 67.41427163467407USD
- 2026-09-08: 67.97844185180664USD
- 2026-09-09: 74.7983263381958USD
- 2026-09-10: 73.47602345581055USD
- 2026-09-11: 73.9802770866394USD
- 2026-09-12: 83.89588287811279USD
- 2026-09-13: 67.97844185180664USD
- 2026-09-14: 69.00444029083252USD
- 2026-09-15: 69.00444029083252USD
- 2026-09-16: 68.97539465789795USD
- 2026-09-17: 68.8102607536316USD
- 2026-09-18: 77.21769110565185USD
- 2026-09-19: 82.84101602172852USD
- 2026-09-20: 68.0046830482483USD
- 2026-09-21: 73.30787245635986USD
- 2026-09-22: 72.48917193756104USD
- 2026-09-23: 72.46817632217407USD
- 2026-09-24: 72.84078979263306USD
- 2026-09-25: 80.19975963134766USD
- 2026-09-26: 78.65022207641601USD
- 2026-09-27: 69.0149358833313USD
- 2026-09-28: 69.03330427780152USD
- 2026-09-29: 67.97844185180664USD
- 2026-09-30: 69.3481897743225USD
- 2026-10-01: 69.78640402069092USD
- 2026-10-02: 69.03330427780152USD
- 2026-10-03: 74.04784938583374USD
- 2026-10-04: 69.81527243804932USD
- 2026-10-05: 69.78640402069092USD
- 2026-10-06: 67.30406126785279USD
- 2026-10-07: 69.81527243804932USD
- 2026-10-08: 69.49775972061157USD
- 2026-10-09: 71.28211234436036USD
- 2026-10-10: 84.0466313079834USD
- 2026-10-11: 70.22724548797608USD
- 2026-10-12: 69.81527243804932USD
- 2026-10-13: 69.49775972061157USD
- 2026-10-14: 71.31451621246337USD
- 2026-10-15: 70.19575871047974USD
- 2026-10-16: 70.19575871047974USD
- 2026-10-17: 77.06025278778075USD
- 2026-10-18: 69.0149358833313USD
- 2026-10-19: 69.93335117645263USD
- 2026-10-20: 69.03330427780152USD
- 2026-10-21: 69.81527243804932USD
- 2026-10-22: 70.22724548797608USD
- 2026-10-23: 68.33006413726807USD
- 2026-10-24: 74.79570354766845USD
- 2026-10-25: 68.97539465789795USD
- 2026-10-26: 75.56209002838135USD
- 2026-10-27: 74.914420262146USD
- 2026-10-28: 68.89840335083008USD
- 2026-10-29: 71.86006550292969USD
- 2026-10-30: 70.22724548797608USD
- 2026-10-31: 79.50791888275147USD
- 2026-11-01: 69.61353465652466USD
- 2026-11-02: 71.86006550292969USD
- 2026-11-03: 75.56209002838135USD
- 2026-11-04: 70.0325032913208USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Up to 3 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- Self parking fee: GBP 50 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Free Wi-Fi
Non-Smoking Rooms
Family Room
Housekeeping
Luggage Storage
Services
Housekeeping
Luggage Storage
24-Hour Front Desk
Internet
Free Wi-Fi
General
Non-Smoking Rooms
Family Room
Parking
Parking
Parking Onsite