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H10 Puerta de Alcalá 4 Sup

274 USD

a notte

Media per settembre

H10 Puerta de Alcalá 4 Sup - Image 1

H10 Puerta de Alcalá 4 Sup - Camera

H10 Puerta de Alcalá 4 Sup - Camera

H10 Puerta de Alcalá 4 Sup - Vista dalla camera

H10 Puerta de Alcalá 4 Sup - Reception

Prezzi per H10 Puerta de Alcalá 4 Sup

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274 USD

a notte

Media per settembre

Prezzi medi mensili

Presso H10 Puerta de Alcalá 4 Sup, il prezzo per notte è in media di 153 USD nel mese più economico (agosto) e di 334 USD nel mese più caro (maggio), in base agli ultimi 12 mesi.

Prezzo medio per notte presso H10 Puerta de Alcalá 4 Sup per mese, ultimi 12 mesi (USD)
Mese	Prezzo medio
gennaio	214 USD
febbraio	199 USD
marzo	236 USD
aprile	280 USD
maggio	334 USD
giugno	301 USD
luglio	216 USD
agosto	153 USD
settembre	274 USD
ottobre	291 USD
novembre	233 USD
dicembre	199 USD

Prezzo più alto: maggio (circa 334 USD)

Prezzo più basso: agosto (circa 153 USD)

Informazioni su questa struttura

Scopri i molti servizi ricreativi a disposizione, tra cui una piscina stagionale all'aperto e una terrazza da dove ammirare il paesaggio. Questo hotel dispone, inoltre, di il Wi-Fi gratuito, servizi di concierge e negozi di articoli da rega...

Servizi

Scopri i molti servizi ricreativi a disposizione, tra cui una piscina stagionale all'aperto e una terrazza da dove ammirare il paesaggio. Questo hotel dispone, inoltre, di il Wi-Fi gratuito, servizi di concierge e negozi di articoli da regalo/edicole.

Servizi per le aziende

Potrai usufruire di un business center aperto 24 ore su 24, quotidiani gratuiti nella hall e un pratico servizio di lavanderia e lavaggio a secco. Stai pianificando un evento a Madrid? Presso un hotel avrai a disposizione 100 metri quadrati di spazio con un centro congressi e sale riunioni. Il un parcheggio con posti limitati è disponibile in loco.

Ristorazione

Un hotel dispone di un ristorante e di un'ampia scelta di snack al bar/caffetteria. Potrai anche scegliere di restare nella tua stanza e richiedere il servizio in camera con orario limitato. Incontra gli altri ospiti al cocktail di benvenuto offerto tutti i giorni. Rilassati con il tuo drink preferito presso un bar/lounge e un bar a bordo piscina. La colazione a buffet è disponibile a pagamento tutti i giorni dalle ore 07:00 alle ore 10:00.

Camere

Rilassati in una delle 138 camere con arredamento individuale della struttura, complete di minibar e TV a schermo piatto. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo, mentre la TV con canali in digitale è l'ideale per concedersi un po' di svago. Il bagno in camera è dotato di vasca da bagno a immersione totale e soffione a pioggia. I comfort includono telefoni, casseforti e acqua minerale gratuita.

Posizione

La tua permanenza presso H10 Puerta de Alcalá 4* Sup ti consentirà di muoverti con facilità nel centro di Madrid. Infatti, sarai ad appena 3 minuti a piedi da Parco del Retiro e 8 minuti da Paseo de la Castellana. Questo hotel si trova a 0,7 km da Puerta de Alcalá e 0,9 km da Movistar Arena.

Nelle vicinanze

Calle de Alcalá(0.1 miglia)
Parco del Retiro(0.2 miglia)
Paseo de la Castellana(0.4 miglia)
Puerta de Alcalá(0.5 miglia)
Miglio d'Oro(0.6 miglia)
Movistar Arena(0.6 miglia)
Plaza de Colón(0.6 miglia)
Museo Archeologico Nazionale(0.7 miglia)
Paseo del Prado(0.7 miglia)
Centro Commerciale El Corte Inglés(0.7 miglia)
Plaza de Cibeles(0.8 miglia)
Hospital Gregorio Marañón(0.8 miglia)
Plaza de Chueca(0.9 miglia)
Museo Nacional del Prado(0.9 miglia)
Círculo de Bellas Artes(0.9 miglia)
L'aeroporto internazionale più vicino è Aeroporto di Madrid-Barajas (MAD)(10 miglia)

Parcheggio
Ristorante
Piscina
Business center
Servizio in camera
Banco escursioni

Posizione

Alcalá, 66, San Blas-Canillejas, Madrid, Comunità di Madrid, Spagna

Calle de Alcalá (0.1 miglia)

Parco del Retiro (0.2 miglia)

Paseo de la Castellana (0.4 miglia)

Puerta de Alcalá (0.5 miglia)

Miglio d'Oro (0.6 miglia)

Movistar Arena (0.6 miglia)

Altre informazioni sulla posizione

Opzioni camera

6

Camera Classic

Dettagli della camera

1 Letto Matrimoniale

o

2 Letti Singoli

Posti letto: 2

194 ft²

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

2

Camera Deluxe, terrazzo, vista città

Dettagli della camera

1 Letto Matrimoniale Large

o

2 Letti Singoli

Posti letto: 2

269 ft²

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

6

Camera Deluxe

Dettagli della camera

1 Letto Matrimoniale Large

e

1 Divano Letto

o

2 Letti Singoli

e

1 Divano Letto

Posti letto: 2

269 ft²

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

13

Camera City, vista città

Dettagli della camera

1 Letto Matrimoniale Large

o

2 Letti Singoli

Posti letto: 2

215 ft²

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

2

Essential Double

Dettagli della camera

1 Letto Matrimoniale

Posti letto: 2

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

2

Camera Classic, terrazzo

Dettagli della camera

1 Letto Matrimoniale

Posti letto: 2

269 ft²

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

9

Camera Superior (2 adults + 1 child)

Dettagli della camera

1 Letto Matrimoniale Large

e

1 Divano Letto

o

2 Letti Singoli

e

1 Divano Letto

Posti letto: 2

269 ft²

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

9

Camera Superior

Dettagli della camera

1 Letto Matrimoniale

e

1 Divano Letto

o

2 Letti Singoli

e

1 Divano Letto

Posti letto: 3

269 ft²

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

5

Essential Single

Dettagli della camera

1 Letto Matrimoniale Alla Francese

161 ft²

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

Recensioni degli ospiti su H10 Puerta de Alcalá 4 Sup

8.8

Ottimo

Sulla base di 3691 recensioni verificate

Per quale tipo di viaggio viene scelta la struttura?

Lavoro

18%

In coppia

48%

Famiglia

19%

Gruppo

11%

In solitaria

2%

Cosa pensano gli ospiti

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

All'H10 Puerta de Alcalá 4 Sup, i viaggiatori lodano l'eccellente posizione vicino al Parco del Retiro e a Salamanca, il personale cordiale, gli spazi moderni e il rooftop con una vista fantastica, che lo rende una base popolare per esplorare Madrid.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

Ti è stato utile?

Cosa pensano gli ospiti

All'H10 Puerta de Alcalá 4 Sup, i viaggiatori lodano l'eccellente posizione vicino al Parco del Retiro e a Salamanca, il personale cordiale, gli spazi moderni e il rooftop con una vista fantastica, che lo rende una base popolare per esplorare Madrid.

Le camere sono ampiamente descritte come pulite e confortevoli, anche se molti notano che sono piccole con spazio di archiviazione limitato o una disposizione ristretta. Alcuni ospiti segnalano rumore dai corridoi o dagli impianti e problemi di controllo della temperatura, con l'aria condizionata occasionalmente preimpostata o insufficiente per raffreddare. I servizi includono una piccola piscina a sfioro con poche sdraio e accesso a fasce orarie, e un parcheggio che può sembrare stretto o costoso. Nel complesso, aspettatevi una base elegante e ben posizionata dove lo spazio può essere un compromesso.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

Ti è stato utile?

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Servizi

La terrazza panoramica e il bar sono un punto di forza con viste panoramiche. Molti notano una piccola piscina a sfioro con un numero limitato di sdraio e accesso a fasce orarie, un parcheggio molto stretto/costoso e uno spazio lounge generale limitato.

Recensioni degli ospiti correlate

8

Kimberley

15 set 2025

·

Soggiorno di 2 notti

This is a nice property if you want to be close to Salamanca neighborhood and the park. The rooms have a nice amenities pack and have a nice shower with strong water pressure. The rooftop bar is a nice bonus with a small pool.

This is a nice property if you want to be close to Salamanca neighborhood and the park. The rooms have a nice amenities pack and have a nice shower with strong water pressure. The rooftop bar is a nice bonus with a small pool.

2

D

2 set 2023

·

Soggiorno di 2 notti

I've stayed at various H10 hotels and I've stayed at this one in the past and it was always a good experience. However, after my most recent experience I will not be staying at H10 hotels again. The reason I booked this hotel was for the pool and sunbeds, however, be warned, if this is your aim stay elsewhere. There are 6 sunbeds and they are bookable for one hour slots, so you could be lying there and somebody moves you on and you need to go into the room. If you do book the sunbeds you can only book one hour. This hotel should not have a solarium as the system is a disaster. Never again.

I've stayed at various H10 hotels and I've stayed at this one in the past and it was always a good experience. However, after my most recent experience I will not be staying at H10 hotels again. The reason I booked this hotel was for the pool and sunbeds, however, be warned, if this is your aim stay elsewhere. There are 6 sunbeds and they are bookable for one hour slots, so you could be lying there and somebody moves you on and you need to go into the room. If you do book the sunbeds you can only book one hour. This hotel should not have a solarium as the system is a disaster. Never again.

6

Gary

12 mar 2023

·

Soggiorno di 2 notti

The staff here are absolutely amazing and incredibly helpful. They seriously are by far the vest part of this place. The downside is our room had issues with the closet door being broken, the balcony door not functioning well and self-closing. There was also advertised parking, but it is for just 10 cars for a hotel at least a hundred rooms- to me, that's pretty bad and shouldn't even be mentioned if it is that proportionally low.

The staff here are absolutely amazing and incredibly helpful. They seriously are by far the vest part of this place. The downside is our room had issues with the closet door being broken, the balcony door not functioning well and self-closing. There was also advertised parking, but it is for just 10 cars for a hotel at least a hundred rooms- to me, that's pretty bad and shouldn't even be mentioned if it is that proportionally low.

10

Jaime

3 giu 2024

·

Soggiorno di 2 notti

Excellent location, particularly if you want to enjoy the El Retiro Park. Beautiful roof top bar. But don’t think there is a proper roof top pool. It’s more like a plunge pool (and it was quite cold - though not impossibly cold). On busy days it’s best to book a chaise lounge (which you would only get for an hour if there are many guests requesting one). But I don’t go to Madrid to suntan. So for me, it was an excellent hotel. Beds were very comfortable. Room was cool as in elegant and the in-room coffee machine and coffee very good. Breakfast is quite good as well.

Excellent location, particularly if you want to enjoy the El Retiro Park. Beautiful roof top bar. But don’t think there is a proper roof top pool. It’s more like a plunge pool (and it was quite cold - though not impossibly cold). On busy days it’s best to book a chaise lounge (which you would only get for an hour if there are many guests requesting one). But I don’t go to Madrid to suntan. So for me, it was an excellent hotel. Beds were very comfortable. Room was cool as in elegant and the in-room coffee machine and coffee very good. Breakfast is quite good as well.

10

Anamilena

25 nov 2025

·

Soggiorno di 1 notte

Magníficamente ubicado frente al Parque del Retiro y la Puerta de Alcalá, con un Roof Top con una maravillosa vista. Habitaciones recién renovadas, muy cómodas. En recepción, me impactó la muy profesional atención de JAVIER. Su simpatía, amabilidad, y vocación de servicio: Nos resolvió una situación que facilitó nuestro tour a Egipto mientras regresábamos nuevamente a Madrid. Nunca lo olvidaré. Katerine, la dominicana Mucama del Piso 3, muy servicial y amable! Regresariamos sin dudarlo al H10, cuando regresemos a Madrid.

Magníficamente ubicado frente al Parque del Retiro y la Puerta de Alcalá, con un Roof Top con una maravillosa vista. Habitaciones recién renovadas, muy cómodas. En recepción, me impactó la muy profesional atención de JAVIER. Su simpatía, amabilidad, y vocación de servicio: Nos resolvió una situación que facilitó nuestro tour a Egipto mientras regresábamos nuevamente a Madrid. Nunca lo olvidaré. Katerine, la dominicana Mucama del Piso 3, muy servicial y amable! Regresariamos sin dudarlo al H10, cuando regresemos a Madrid.

4

Carlos

15 giu 2025

·

Soggiorno di 1 notte

Por el costo esperaba una habitación mas grande, el estacionamiento era minúsculo, raspé un rin y voy a tener que pagarlo a la empresa arrendadora. El costo del estacionamiento muy alto por dia.

Por el costo esperaba una habitación mas grande, el estacionamiento era minúsculo, raspé un rin y voy a tener que pagarlo a la empresa arrendadora. El costo del estacionamiento muy alto por dia.

10

Dennis

18 nov 2025

·

Soggiorno di 4 notti

Staff was great as always, rooftop priceless

Staff was great as always, rooftop priceless

10

Marcela

13 feb 2023

·

Soggiorno di 2 notti

Muy bien ubicado, el personal muy amable. Lo único complicado fue el parking que es muy estrecho pero lo demás todo muy bien

Muy bien ubicado, el personal muy amable. Lo único complicado fue el parking que es muy estrecho pero lo demás todo muy bien

8

Cindy Han

3 gen 2026

·

Soggiorno di 4 notti

The location is a little out of the way. It is close to major park. There is a lack of lounging area. The lower level has limited seating. Primarily for people checking in and out. Upper level has some seating however it’s mostly for people who want to order from the bar food or drinks. There is nowhere just to lounge. The rooms are spacious and amenities are good. Comfortable beds and rooms are kept immaculate. The cleaning staff are fantastic.

The location is a little out of the way. It is close to major park. There is a lack of lounging area. The lower level has limited seating. Primarily for people checking in and out. Upper level has some seating however it’s mostly for people who want to order from the bar food or drinks. There is nowhere just to lounge. The rooms are spacious and amenities are good. Comfortable beds and rooms are kept immaculate. The cleaning staff are fantastic.

8

Patricia

26 lug 2025

·

Soggiorno di 2 notti

Hotel has great location. Pool is a tub. Food was great at the roof bar with exceptional view. We also went for late night drinks there. Staff was courteous and professional.

Hotel has great location. Pool is a tub. Food was great at the roof bar with exceptional view. We also went for late night drinks there. Staff was courteous and professional.

Ti è stato utile?

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Pulizia

Elogi frequenti per le camere e le aree comuni molto pulite; il servizio di pulizia è attento. Alcune recensioni menzionano muffa in bagno, polvere o elementi usurati.

Recensioni degli ospiti correlate

6

Carla

20 ago 2024

·

Soggiorno di 6 notti

This is a 3 star hotel at best. I do not recommend it and will not stay here again. The lobby is as good as it gets. Great first impression. But once you get to your room, the space is tiny and not thoroughly clean. Dated and lacking polish. Overall, the furniture and decor should be updated. The bathrooms should also be cleaned better between guests.

This is a 3 star hotel at best. I do not recommend it and will not stay here again. The lobby is as good as it gets. Great first impression. But once you get to your room, the space is tiny and not thoroughly clean. Dated and lacking polish. Overall, the furniture and decor should be updated. The bathrooms should also be cleaned better between guests.

6

Marcel

25 ago 2025

·

Soggiorno di 3 notti

Lage Sehr gut. Schimmel im Bad und die WC Spüle war undicht. Personal war sehr unfreundlich.

Lage Sehr gut. Schimmel im Bad und die WC Spüle war undicht. Personal war sehr unfreundlich.

10

karissa

27 ott 2025

·

Soggiorno di 2 notti

Beautiful hotel! Very clean and staff were helpful and friendly.

Beautiful hotel! Very clean and staff were helpful and friendly.

10

Monica

22 apr 2025

·

Soggiorno di 2 notti

Todo muy lindo con el hotel solo el piso siempre se sentía sucio el de la habitación

Todo muy lindo con el hotel solo el piso siempre se sentía sucio el de la habitación

10

Mariano

30 mag 2025

·

Soggiorno di 2 notti

Excelente. Limpio, nuevo. Muy bonito.

Excelente. Limpio, nuevo. Muy bonito.

8

Cindy Han

3 gen 2026

·

Soggiorno di 4 notti

The location is a little out of the way. It is close to major park. There is a lack of lounging area. The lower level has limited seating. Primarily for people checking in and out. Upper level has some seating however it’s mostly for people who want to order from the bar food or drinks. There is nowhere just to lounge. The rooms are spacious and amenities are good. Comfortable beds and rooms are kept immaculate. The cleaning staff are fantastic.

The location is a little out of the way. It is close to major park. There is a lack of lounging area. The lower level has limited seating. Primarily for people checking in and out. Upper level has some seating however it’s mostly for people who want to order from the bar food or drinks. There is nowhere just to lounge. The rooms are spacious and amenities are good. Comfortable beds and rooms are kept immaculate. The cleaning staff are fantastic.

8

Wankeun

7 gen 2022

·

Soggiorno di 4 notti

매크리스가 너무 불편합니다. 침대 매트리스 위에 라텍스로 된 매트이스가 한개 더 겹쳐있는데 매트리스가 따로 움직여 너무 불편합니다 방에 먼지도 너무 많아요.

매크리스가 너무 불편합니다. 침대 매트리스 위에 라텍스로 된 매트이스가 한개 더 겹쳐있는데 매트리스가 따로 움직여 너무 불편합니다 방에 먼지도 너무 많아요.

10

patrick

3 nov 2025

·

Soggiorno di 3 notti

Staff were delightful, courteous and friendly, rooms were spotless

Staff were delightful, courteous and friendly, rooms were spotless

10

Pamela

4 set 2025

·

Soggiorno di 2 notti

Very clean, great staff, good breakfast!

Very clean, great staff, good breakfast!

10

JUAN

17 lug 2024

·

Soggiorno di 1 notte

Rooms are very nice and in great conditions. Modern lobby. Friendly staff

Rooms are very nice and in great conditions. Modern lobby. Friendly staff

Ti è stato utile?

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Camere

Camere moderne con letti comodi, ma molte sono piccole con spazio di archiviazione minimo e alcune disposizioni risultano anguste. Si segnala rumore dai corridoi o dagli impianti e occasionali problemi con l'aria condizionata/temperatura.

Recensioni degli ospiti correlate

6

David

15 nov 2025

·

Soggiorno di 4 notti

While the room was clean, one side of the mattress had a severe slope to it. Being a king size bed, I just moved over but the size of the bed left less than two feet between the bed and the wall. Obviously, this room (and possibly others) was designed for a queen size bed. Sure hope no one else has to sleep on that mattress. Breakfasts were the highpoint of the stay, although the staff was trained for speed, not deference to the guests walking and carrying food...

While the room was clean, one side of the mattress had a severe slope to it. Being a king size bed, I just moved over but the size of the bed left less than two feet between the bed and the wall. Obviously, this room (and possibly others) was designed for a queen size bed. Sure hope no one else has to sleep on that mattress. Breakfasts were the highpoint of the stay, although the staff was trained for speed, not deference to the guests walking and carrying food...

4

Stephanie

15 gen 2026

·

Soggiorno di 1 notte

This was not a 4 star hotel. The room was so small we couldn’t open our luggage. Very uncomfortable accommodations and deteriorating conditions as well. The bedroom and the bathroom needs fixing on different areas that were broken and unwell

This was not a 4 star hotel. The room was so small we couldn’t open our luggage. Very uncomfortable accommodations and deteriorating conditions as well. The bedroom and the bathroom needs fixing on different areas that were broken and unwell

6

LILLYANA

24 giu 2025

·

Soggiorno di 3 notti

Las habitaciones son muy pequeñas y se escucha el ruido de las demás,cuando cierran las puertas, cuando gritan, la habitación requiere actualizaciones y mejora en la decoración hoy es desorganizado los cuadros torcido, la cortina desordenada, se ve viejo.

Las habitaciones son muy pequeñas y se escucha el ruido de las demás,cuando cierran las puertas, cuando gritan, la habitación requiere actualizaciones y mejora en la decoración hoy es desorganizado los cuadros torcido, la cortina desordenada, se ve viejo.

4

OLIVIA

13 ago 2025

·

Soggiorno di 2 notti

Séjour décevant. Nous avions une chambre avec terrasse au 7eme étage donc sous le rooftop : bruit insupportable jusque tard le soir. Nous sommes allés deux fois a la réception et rien n'a été fait, aucune solution ne nous a été proposés. Pour un hôtel 4 etoiles et au prix de la nuitée ce n'est pas acceptable. Point positif : la literie est exceptionnelle.

Séjour décevant. Nous avions une chambre avec terrasse au 7eme étage donc sous le rooftop : bruit insupportable jusque tard le soir. Nous sommes allés deux fois a la réception et rien n'a été fait, aucune solution ne nous a été proposés. Pour un hôtel 4 etoiles et au prix de la nuitée ce n'est pas acceptable. Point positif : la literie est exceptionnelle.

4

Carlos Antonio

13 set 2023

·

Soggiorno di 1 notte

El cuarto 710, terriblemente ruidoso, está enfrente de la puerta de servicio y abastecimiento del personal del hotel y hacen muchísimo ruido desde muy temprano por lo que es imposible dormir, se pidió late check out diciendo que no habíamos podido dormir y solo nos lo dieron hasta las 3 pm, explicamos que nuestro vuelo salir en la noche y necesitábamos descansar. La terraza muy linda vale la pena y el servicio muy bueno.

El cuarto 710, terriblemente ruidoso, está enfrente de la puerta de servicio y abastecimiento del personal del hotel y hacen muchísimo ruido desde muy temprano por lo que es imposible dormir, se pidió late check out diciendo que no habíamos podido dormir y solo nos lo dieron hasta las 3 pm, explicamos que nuestro vuelo salir en la noche y necesitábamos descansar. La terraza muy linda vale la pena y el servicio muy bueno.

8

Sonia

28 nov 2025

·

Soggiorno di 7 notti

Staff were nice rooms were clean and well maintained, espresso is provided in the room. Wish the room was bigger for a 3 person reservation. This area is quiet because it's 20 mins from plaza mayor, ideal if you want to stay in a less busy area but quite inconvenient if you want to be in the center most of the time.

Staff were nice rooms were clean and well maintained, espresso is provided in the room. Wish the room was bigger for a 3 person reservation. This area is quiet because it's 20 mins from plaza mayor, ideal if you want to stay in a less busy area but quite inconvenient if you want to be in the center most of the time.

8

Amelia

17 lug 2025

·

Soggiorno di 2 notti

The night my daughter stayed with us , The room was too small for three!!!! I know that it stated a suite but we were too uncomfortable. The room was great though ! The people in the front desk were wonderful and very helpful! The breakfast was delicious and the rooftop bar was very good!

The night my daughter stayed with us , The room was too small for three!!!! I know that it stated a suite but we were too uncomfortable. The room was great though ! The people in the front desk were wonderful and very helpful! The breakfast was delicious and the rooftop bar was very good!

8

Antonio

6 set 2025

·

Soggiorno di 1 notte

El hotel es bueno y muy bien ubicado. La habitación es demasiado pequeña

El hotel es bueno y muy bien ubicado. La habitación es demasiado pequeña

8

Alan

3 mag 2023

·

Soggiorno di 1 notte

This is the smallest hotel room I’ve ever stayed in and the AC did not work. It was 29 degrees in the room until staff was called at 3am to fix it. Took 5 minutes in the elevator to find breakfast on floor something.

This is the smallest hotel room I’ve ever stayed in and the AC did not work. It was 29 degrees in the room until staff was called at 3am to fix it. Took 5 minutes in the elevator to find breakfast on floor something.

6

Jose Maria

6 nov 2025

·

Soggiorno di 3 notti

Los cuartos son miniaturas! Se tenía que salir una persona para poder abrir las maletas!!

Los cuartos son miniaturas! Se tenía que salir una persona para poder abrir las maletas!!

Ti è stato utile?

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Servizio

Il personale è ampiamente descritto come cordiale, professionale e disponibile, con un check-in efficiente e tocchi premurosi. Tuttavia, alcuni ospiti hanno riscontrato risposte lente o poco utili e pochi incidenti gravi o una gestione problematica dei problemi.

Recensioni degli ospiti correlate

2

Leeann

30 lug 2024

·

Soggiorno di 3 notti

Electricity keeps on turning off. Twice when i was in the shower! I almost slipped getting off from the shower and all the hotel can say is that they can offer me 15% off in my next visit. I live in CA and we dont have H10 hotels. Super terrible customer service

Electricity keeps on turning off. Twice when i was in the shower! I almost slipped getting off from the shower and all the hotel can say is that they can offer me 15% off in my next visit. I live in CA and we dont have H10 hotels. Super terrible customer service

10

Michelle

17 lug 2025

·

Soggiorno di 1 notte

Quick overnight stay and wish we had more time to stay longer. Check-in process for 3 guest rooms was smooth. Offered glass of sparkling wine & staff took our family photo in the lobby. Clean, quiet, well-appointed room and bathroom. Will stay here again. Walkable to Parque de Retiro and restaurants in Alcalá and Salamanca barrios.

Quick overnight stay and wish we had more time to stay longer. Check-in process for 3 guest rooms was smooth. Offered glass of sparkling wine & staff took our family photo in the lobby. Clean, quiet, well-appointed room and bathroom. Will stay here again. Walkable to Parque de Retiro and restaurants in Alcalá and Salamanca barrios.

2

Mariana

14 lug 2024

·

Soggiorno di 1 notte

Horrible hotel, the staff is rude and disrespectful. One outrageous example was when two unsolicited maintenance men entered my room without my prior consent when my daughter was undressed. The room was not ready at 2pm at the time of the check-in, there is no one to help with the luggage and, even though I booked a room with a queen bed, my room had two twin beds.

Horrible hotel, the staff is rude and disrespectful. One outrageous example was when two unsolicited maintenance men entered my room without my prior consent when my daughter was undressed. The room was not ready at 2pm at the time of the check-in, there is no one to help with the luggage and, even though I booked a room with a queen bed, my room had two twin beds.

10

jacquelyn

31 gen 2024

·

Soggiorno di 2 notti

This is THE best hotel I have stayed at. The attention to detail that the staff provides is unmatched. During check in I asked about a crib being brought up and Eva assured me that one would be brought up without any issues or hesitation, me and Eva talked about the reason for our trip and I mentioned I was celebrating my 30th bday. Once we got to our room the cleanliness, ample space, and view of the city left us feeling happy about our hotel choice. Before heading out for some sight seeing a crib was brought up, with an extra towel, little stuffed animal, and body wash for babies, this small act really shows how about and beyond they go. When we returned back to the room we were met with a bottle of champagne and chocolate cake and a sign that said Happy Birthday! I was beyond surprised and blown away by this gesture. During our stay we visited the bar twice, and both times Alonso provided exceptional service. Not only were the drinks and appetizers amazing, his ability to build rapport and remembering us the second time we went really went a long way. I would stay here over and over again

This is THE best hotel I have stayed at. The attention to detail that the staff provides is unmatched. During check in I asked about a crib being brought up and Eva assured me that one would be brought up without any issues or hesitation, me and Eva talked about the reason for our trip and I mentioned I was celebrating my 30th bday. Once we got to our room the cleanliness, ample space, and view of the city left us feeling happy about our hotel choice. Before heading out for some sight seeing a crib was brought up, with an extra towel, little stuffed animal, and body wash for babies, this small act really shows how about and beyond they go. When we returned back to the room we were met with a bottle of champagne and chocolate cake and a sign that said Happy Birthday! I was beyond surprised and blown away by this gesture. During our stay we visited the bar twice, and both times Alonso provided exceptional service. Not only were the drinks and appetizers amazing, his ability to build rapport and remembering us the second time we went really went a long way. I would stay here over and over again

10

Beth

5 mag 2025

·

Soggiorno di 2 notti

I’ve never had a bad experience at an H10 property! Staff at H10 Puerta de Alcalá were outstanding, friendly and helpful. Mentioned a minor problem with the shower leaking to housekeeping and within 10 minutes there was someone there to check it out.

I’ve never had a bad experience at an H10 property! Staff at H10 Puerta de Alcalá were outstanding, friendly and helpful. Mentioned a minor problem with the shower leaking to housekeeping and within 10 minutes there was someone there to check it out.

4

Melani

12 lug 2024

·

Soggiorno di 3 notti

The service was not the best. Whenever I asked for something the answer was never yes. I.e can I have a pie of scissors? They said come get them at the lobby. I asked for a shot of lime juice for my water, they refused since the juice was already in a squeeze bottle (so?). As soon as I arriba from an early morning flight, they put me in a room with the one next door getting the entire bathroom fixed. There was banging and hammering constantly. I had to wait to get a room change before I could rest. When I stepped out to put my dad in the taxi, the front desk guy comes chasing me telling me I couldn’t leave without paying in a very rude way. I could go on but I think you get the gist.

The service was not the best. Whenever I asked for something the answer was never yes. I.e can I have a pie of scissors? They said come get them at the lobby. I asked for a shot of lime juice for my water, they refused since the juice was already in a squeeze bottle (so?). As soon as I arriba from an early morning flight, they put me in a room with the one next door getting the entire bathroom fixed. There was banging and hammering constantly. I had to wait to get a room change before I could rest. When I stepped out to put my dad in the taxi, the front desk guy comes chasing me telling me I couldn’t leave without paying in a very rude way. I could go on but I think you get the gist.

10

Morgan

18 lug 2024

·

Soggiorno di 3 notti

This is a lovely hotel with friendly staff and great breakfast. The rooftop bar is lovely in the sun, with delicious food and drink, albeit service is a bit slow.

This is a lovely hotel with friendly staff and great breakfast. The rooftop bar is lovely in the sun, with delicious food and drink, albeit service is a bit slow.

10

MARCELA HEBE

22 ott 2023

·

Soggiorno di 2 notti

El hotel es excelente en todas sus áreas, En el area de recepción quiero destacar la tarea de todos sus empleados y especialmente de Javier, por su amabilidad y eficiencia y celeridad en la resolución de pedidos.

El hotel es excelente en todas sus áreas, En el area de recepción quiero destacar la tarea de todos sus empleados y especialmente de Javier, por su amabilidad y eficiencia y celeridad en la resolución de pedidos.

6

Juan

12 dic 2025

·

Soggiorno di 4 notti

La noche anterior al check-out, un supuesto empleado del hotel nos tocó la puerta, con el letrero "no molestar" y nos dijo que venía a arreglar el acondicionador de aire. Al otro día nos dimos cuenta de que se había robado mi reloj y el de mi esposo. Siento que no hay mucha seguridad en ese hotel. El personal del hotel se mostró muy preocupado por lo ocurrido e iban a verificar por las cámaras.

La noche anterior al check-out, un supuesto empleado del hotel nos tocó la puerta, con el letrero "no molestar" y nos dijo que venía a arreglar el acondicionador de aire. Al otro día nos dimos cuenta de que se había robado mi reloj y el de mi esposo. Siento que no hay mucha seguridad en ese hotel. El personal del hotel se mostró muy preocupado por lo ocurrido e iban a verificar por las cámaras.

10

Ariana

30 ago 2025

·

Soggiorno di 2 notti

Everything about our stay was effortless. We were able to check in to our room early after an early arrival, staff was super helpful, and room was modern, clean, and so comfortable. Such a stylish vibe throughout too. Will definitely stay again if we find ourselves in Madrid.

Everything about our stay was effortless. We were able to check in to our room early after an early arrival, staff was super helpful, and room was modern, clean, and so comfortable. Such a stylish vibe throughout too. Will definitely stay again if we find ourselves in Madrid.

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Posizione

Posizione eccellente vicino al Parco del Retiro e a Salamanca, alla metropolitana, a ristoranti e musei, con facile accesso a piedi ai luoghi di interesse. Alcuni hanno ritenuto che sia un po' lontano dalle zone centrali più vivaci.

Recensioni degli ospiti correlate

10

Michelle

17 lug 2025

·

Soggiorno di 1 notte

Quick overnight stay and wish we had more time to stay longer. Check-in process for 3 guest rooms was smooth. Offered glass of sparkling wine & staff took our family photo in the lobby. Clean, quiet, well-appointed room and bathroom. Will stay here again. Walkable to Parque de Retiro and restaurants in Alcalá and Salamanca barrios.

Quick overnight stay and wish we had more time to stay longer. Check-in process for 3 guest rooms was smooth. Offered glass of sparkling wine & staff took our family photo in the lobby. Clean, quiet, well-appointed room and bathroom. Will stay here again. Walkable to Parque de Retiro and restaurants in Alcalá and Salamanca barrios.

10

Rolando

1 nov 2024

·

Soggiorno di 1 notte

Excellent proprrty in an excellent location

Excellent proprrty in an excellent location

8

Sonia

28 nov 2025

·

Soggiorno di 7 notti

Staff were nice rooms were clean and well maintained, espresso is provided in the room. Wish the room was bigger for a 3 person reservation. This area is quiet because it's 20 mins from plaza mayor, ideal if you want to stay in a less busy area but quite inconvenient if you want to be in the center most of the time.

Staff were nice rooms were clean and well maintained, espresso is provided in the room. Wish the room was bigger for a 3 person reservation. This area is quiet because it's 20 mins from plaza mayor, ideal if you want to stay in a less busy area but quite inconvenient if you want to be in the center most of the time.

10

Jill

1 apr 2025

·

Soggiorno di 4 notti

Great location just across from the park. Staff were very friendly and helpful

Great location just across from the park. Staff were very friendly and helpful

10

Clarissa

7 set 2024

·

Soggiorno di 5 notti

Highly recommend this hotel if you like to be near Madrid center but in the center . It’s location next to Retiro park is ideal for Walks in the park . Like a 20 min Walk to main attractions and museums . Bonus was a wonderful rooftop bar and restaurant. Loved the sunsets from there !

Highly recommend this hotel if you like to be near Madrid center but in the center . It’s location next to Retiro park is ideal for Walks in the park . Like a 20 min Walk to main attractions and museums . Bonus was a wonderful rooftop bar and restaurant. Loved the sunsets from there !

10

Dean

20 ott 2025

·

Soggiorno di 4 notti

Best location, lots of restaurants and activities Metro Station two blocks away

Best location, lots of restaurants and activities Metro Station two blocks away

10

Tina

21 giu 2025

·

Soggiorno di 2 notti

The hotel is at walking distance to Museums, shopping and the city park Retiro. A hotel made to serve the modern lifestyle combining business and leisure.

The hotel is at walking distance to Museums, shopping and the city park Retiro. A hotel made to serve the modern lifestyle combining business and leisure.

10

Eduardo

31 ago 2024

·

Soggiorno di 3 notti

Location is great.

Location is great.

8

Margaret

6 ott 2025

·

Soggiorno di 2 notti

Great location- away from busiest areas but close enough to walk. Terrace was gorgeous view

Great location- away from busiest areas but close enough to walk. Terrace was gorgeous view

10

Jeanne

21 dic 2023

·

Soggiorno di 3 notti

Location was excellent. At the tip of the park and close to train and bus transportation. Staff gratiously accommodated us with an early check-in (flight arrived early morning) and even though room faced the street and was on low floor, street noise was minimal because of (fairly) new windows. Didn't use hotel dining or bar, but the roof-top was lovely great views and photography. Plenty of restaurants in the area and French bakery with great coffee and pastries was one block away. I don't usually write reviews, but would highly recommend H10 Puerta de Alcala.

Location was excellent. At the tip of the park and close to train and bus transportation. Staff gratiously accommodated us with an early check-in (flight arrived early morning) and even though room faced the street and was on low floor, street noise was minimal because of (fairly) new windows. Didn't use hotel dining or bar, but the roof-top was lovely great views and photography. Plenty of restaurants in the area and French bakery with great coffee and pastries was one block away. I don't usually write reviews, but would highly recommend H10 Puerta de Alcala.

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Ristorazione

La colazione è generalmente buona e varia, e molti hanno apprezzato il cibo e le bevande sul rooftop. Alcuni hanno trovato la colazione ripetitiva o nella media.

Recensioni degli ospiti correlate

10

Victoria

11 set 2025

·

Soggiorno di 3 notti

Atendimento da recepcao excelente. Cafe da manha incrivel a variado. Quarto excelente, bons amenities e banheiro tamanho bom! Atendimento que deixou a desejat foi do rooftop demorado e atendentes mal humorados

Atendimento da recepcao excelente. Cafe da manha incrivel a variado. Quarto excelente, bons amenities e banheiro tamanho bom! Atendimento que deixou a desejat foi do rooftop demorado e atendentes mal humorados

10

Nathalie

16 ott 2025

·

Soggiorno di 7 notti

La habitación muy bien preparada. El desayuno muy bueno y con varias opciones para veganos. Tiene muy buena ubicación, cerca de buenas atracciones.

La habitación muy bien preparada. El desayuno muy bueno y con varias opciones para veganos. Tiene muy buena ubicación, cerca de buenas atracciones.

10

Erick

31 mar 2024

·

Soggiorno di 5 notti

Excelente servicio! Limpio organizado, el menú del desayuno excelente! Las habitaciones muy cómodas

Excelente servicio! Limpio organizado, el menú del desayuno excelente! Las habitaciones muy cómodas

10

Sukbinder

26 ago 2025

·

Soggiorno di 3 notti

Excellent hotel. The food and drinks were great and the staff went above and beyond to help. Location was very good, lovely quiet area. Overall 10/10 we would come back!

Excellent hotel. The food and drinks were great and the staff went above and beyond to help. Location was very good, lovely quiet area. Overall 10/10 we would come back!

8

Denise

5 ott 2024

·

Soggiorno di 4 notti

The rooftop bar was amazing!! Staff very helpful and accommodating. We loved the view! The breakfast was plentiful and very tasty. The location is excellent and very walkable. Close to the Metro, the Hop on/Hop off Bus, a beautiful park and a number of very good restaurants. We were careful but always felt safe. Our room was very small. Just the basics for sure. Housekeeping did a very nice job.

The rooftop bar was amazing!! Staff very helpful and accommodating. We loved the view! The breakfast was plentiful and very tasty. The location is excellent and very walkable. Close to the Metro, the Hop on/Hop off Bus, a beautiful park and a number of very good restaurants. We were careful but always felt safe. Our room was very small. Just the basics for sure. Housekeeping did a very nice job.

10

Morgan

18 lug 2024

·

Soggiorno di 3 notti

This is a lovely hotel with friendly staff and great breakfast. The rooftop bar is lovely in the sun, with delicious food and drink, albeit service is a bit slow.

This is a lovely hotel with friendly staff and great breakfast. The rooftop bar is lovely in the sun, with delicious food and drink, albeit service is a bit slow.

8

Thomas

21 nov 2023

·

Soggiorno di 4 notti

Great location close to Retiro Park and a decent selection of supermarkets and restaurants. Great rooftop bar. Quiet even though centrally located. Slightly below expected when it comes to the breakfast.

Great location close to Retiro Park and a decent selection of supermarkets and restaurants. Great rooftop bar. Quiet even though centrally located. Slightly below expected when it comes to the breakfast.

10

Dina

30 nov 2025

·

Soggiorno di 1 notte

Staff, room, breakfast

Staff, room, breakfast

10

Pamela

4 set 2025

·

Soggiorno di 2 notti

Very clean, great staff, good breakfast!

Very clean, great staff, good breakfast!

8

Ramon Oscar

6 apr 2024

·

Soggiorno di 5 notti

All good it was our second time staying in H10, the only thing that may get better is the breakfast options that all days are the same

All good it was our second time staying in H10, the only thing that may get better is the breakfast options that all days are the same

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10

jesus

8 nov 2025

·

Soggiorno di 2 notti

Limpio moderno

Limpio moderno

10

MACARIO

3 nov 2024

·

Soggiorno di 3 notti

Excelente.

Excelente.

8

juan David

15 feb 2024

·

Soggiorno di 1 notte

Stanza a 26 gradi, anche dormendo con AC faceva caldissimo. Lo trovo caro per la qualità ma in termini generali vale la pena.

Stanza a 26 gradi, anche dormendo con AC faceva caldissimo. Lo trovo caro per la qualità ma in termini generali vale la pena.

10

Matteo

16 gen 2024

·

Soggiorno di 4 notti

hotel moderno e con tutti i confort. Comodo alla metro. Zona con diversi ristoranti o pasti veloci

hotel moderno e con tutti i confort. Comodo alla metro. Zona con diversi ristoranti o pasti veloci

10

Alessandro

25 ago 2022

·

Soggiorno di 8 notti

Ottima posizione, vicinanza dei mezzi pubblici, vicino al centro, camere confortevoli

Ottima posizione, vicinanza dei mezzi pubblici, vicino al centro, camere confortevoli

Politiche della struttura

Istruzioni per il check-in

Tutto ciò che devi sapere per un check-in senza problemi.

Check-in

Check-out

Dalle 15:00 alle 00:00

Prima delle 12:00

Informazioni utili

Ulteriori condizioni e informazioni su questa struttura.

Servizi extra

Servizi aggiuntivi a pagamento che puoi richiedere.

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Prezzi per le prossime date

settembre 2026

ottobre 2026

Più economico

Più costoso

Prezzo medio per notte per tutte le offerte, con tasse e costi.

Prezzi in USD per 2 ospiti, aggiornati ogni giorno.

Il personale alla reception si occupa di accogliere gli ospiti all'arrivo. Se hai domande, contatta la struttura tramite i recapiti indicati sulla conferma di prenotazione. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica. La piscina della struttura chiuderà occasionalmente, a causa di eventi privati sulla terrazza.

Il check-in deve essere effettuato da una persona con almeno 18 anni.

Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
Per le prenotazioni di gruppo (più di 8 camere nella stessa struttura e per le stesse date) possono essere previste politiche di cancellazione speciali o costi aggiuntivi.
Questa struttura accetta solo pagamenti con carta di credito; non si accettano contanti
Le transazioni senza contanti sono disponibili
La struttura è alimentata a energia solare.
Non è possibile garantire la disponibilità delle camere insonorizzate.
La struttura è dotata di un estintore antincendio e un rilevatore di fumo
Le norme culturali e i regolamenti per gli ospiti variano a seconda del paese e della struttura in questione. Le condizioni indicate sono fornite dalla struttura.

In base alla normativa vigente, non si accettano pagamenti in contanti per importi superiori a 1000 EUR. Per maggiori informazioni, contatta direttamente la struttura utilizzando i recapiti indicati nella conferma della prenotazione.
La piscina stagionale resterà aperta da giugno a settembre.
Piscina accessibile dalle 10:00 alle 19:00.
Nelle camere della struttura sono ammessi solo gli ospiti registrati.
Per la sicurezza dei viaggiatori, sono disponibili metodi di pagamento senza contanti per tutte le transazioni.

Costo colazione a buffet: 25 EUR per gli adulti e 11 EUR per i bambini (importi approssimativi).

È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.