Is parking available at the property?

Self parking is available on-site for a fee of EUR 25 per day. Parking is limited, and a reservation is not required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:30 AM to 10:30 AM for a fee of approximately EUR 15 per person.

Does the property allow pets?

Pets are allowed at the property with a fee of EUR 40 per accommodation, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM until 11:00 PM, and check-out is at 12:00 PM. Late check-out is available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

Where is the property located in relation to key landmarks?

The hotel is centrally located in Genoa, within a 10-minute drive of Genoa Port Center and Old Port. It is 0.5 km from Piazza Colombo and 12.7 km from Cristoforo Colombo Airport.

What are the policies for guests staying with children?

Children aged 2 years old and younger stay free when occupying the parent or guardian's room using existing bedding. All guests, including children, must be present at check-in.

Starhotels President in Genoa

Average nightly price at Starhotels President by month, last 12 months (USD)
Month	Average price
January	US$121
February	US$118
March	US$132
April	US$190
May	US$215
June	US$174
July	US$158
August	US$144
September	US$220
October	US$167
November	US$154
December	US$141

What guests think

Across recent reviews, Starhotels President is praised for its convenient location by Brignole station, while feedback is mixed overall due to dated areas, inconsistent air conditioning, and occasional maintenance problems.

Breakfast is frequently praised for variety, and some guests liked the on-site restaurant, though a few found the bar unattended or the food disappointing. Room experiences vary widely: renovated or deluxe rooms feel modern, quiet and often spacious with good views, while older rooms show dated decor, worn carpets, weak soundproofing, and bathrooms with temperature or pressure issues. Staff interactions are often positive, but reports of slow check-in, rigid policies, language gaps, and unresolved A/C or plumbing problems appear. Booking a renovated or deluxe room will likely deliver the best stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site garage parking is available but paid; several guests found it useful. Facilities feedback is mixed, with occasional elevator or key-card problems, mixed Wi-Fi, and a bar that some found unattended while others enjoyed.

Related guest reviews

8

Rupert

13 Nov 2024

·

Stayed 2 nights

Used as a base for meetings in Genoa. Conveniently located with parking available. Comfortable rooms

10

Marco

24 Nov 2025

·

Stayed 1 night

Café da manhã com bastante variedade. Estacionamento bastante seguro. a equipe da portaria poderia ter avisado que o elevador do estacionamento para o hall estava com defeito, pois deixaríamos as malas na portaria.

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6

Zsolt

13 Mar 2025

·

Stayed 2 nights

Old fashion, but acceptable value for money. The elevator was out of order when I arrived, we had to use the stairs or a totally crashed elevator. After the elevators had been repaired, I got stuck in the staircase, because nobody told me not to use the stairs anymore. They locked it, I could enter but couldn’t exit. In the room the bathtub plug was also bad, the water didn't drain. The staff was polite and helpful. The hotel generally was clean. If you want to taste a good italian pizza, do not do that in the hotels’s restaurant! :)

8

PAUL

10 Sept 2022

·

Stayed 8 nights

Comme tous les ans nous descendons au Star Hotel President lorsque nous sommes de passage a Genes. Le personnel est formidable. Dommage que la WIFI n´est absolument pas au niveau. Nous avons l´habitude de sejourner dans différents hotels en Italie ou ailleurs et franchement avec la WIFI du Starhotel on a l´impression d´etre 10 ans en arriere Vraiment Dommage

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8

pascale c.e.

2 Jun 2024

·

Stayed 4 nights

We moesten iedere dag de sleutel kaarten vd kamer vervangen, omdat ze geen toegang meer gaven. Enorm irritant want we moesten iedere keer terug naar de receptie, in de rij staan.

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8

Paul

4 Mar 2025

·

Stayed 1 night

A pleasant stay, ideal for business or pleasure, good wifi, nice bar and pleasant staff to assist, Nice breakfast with hot food at breakfast also.

8

Jochen

10 Aug 2025

·

Stayed 2 nights

Strategic position. Comfortable and clean. Own park garage.

8

Ben

24 Apr 2024

·

Stayed 1 night

A nice hotel with good amenities. Clean and everything in good working order throughout the hotel. Room on 9th floor with city view, food at hotel was good and reception staff prompt and polite. I did find it odd that on the two occasions I went to the bar no one was around, despite waiting a few minutes no one showed. So I opted for drinks outside the hotel. But would stay again and would recommend.

8

Pejman

20 Aug 2025

·

Stayed 6 nights

The hotel is quite ok, the staff is nice, parking is ok 24 Eur per day, the hotel needs some renovation especially in the bathroom. Not far from the train station only 300 M.

2

Sabino Giovanni

23 Dec 2022

·

Stayed 3 nights

Personale gentile e disponibile. Albergo ha bisogno di una buona ristrutturazione. Stanza con chiave elettronica 2 giorni su 3 non funziona. Doccia che allaga tutta la stanza. Upgrade gratuito pubblicizzato sul sito una grande bufala... Anche se avevano stanze disponibili mi hanno chiesto un sovrapprezzo extra.... Lo sconto sulle consumazioni idem. Giudizio finale pessimo, concorso di colpa sia del hotel (il pessimo del gruppo starhotel che ho visitato) sua del sito hotel.com che promette, mai poi la struttura non mantiene (stanza 901, ma non c'è mai gone al peggio cambio stanza 705... Segue su prossima recensione)

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Cleanliness

Many guests found rooms and common areas very clean, with housekeeping praised. However, several reported stained or smelly carpets and occasionally dirty or musty older rooms.

Related guest reviews

10

Antonio

24 Jan 2026

·

Stayed 9 nights

La stanza molto bella è pulita, come nella fotografia

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2

Andre

28 Aug 2023

·

Stayed 2 nights

Smutsiga rum, äckliga heltäckningsmattor, otrevlig personal vid incheckning. En stor eloge till frukostpersonalen som var supertrevlig

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10

MARIA GRAZIA

25 Jun 2024

·

Stayed 3 nights

Buona la struttura personale molto gentile ottima pulizia camera

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10

Mariana

15 Jul 2025

·

Stayed 5 nights

Nice clean rooms, very close to everything that we needed.

6

Vladimír

14 Oct 2025

·

Stayed 3 nights

The room was spacious with plenty of room. The room furnishings are from the 1980s, with an old and visibly dirty carpet that didn't smell good. The noisy air conditioning, which couldn't be left on at night, made the nights very hot with poor air quality. Maybe I was unlucky with my room, I can't say how it is in the other rooms.

2

Abdulkadir

22 Jul 2023

·

Stayed 1 night

Save yourself and simply pass it … dirty smelling room… everything is old , not good old ….80s old

10

Cassandra

1 Aug 2023

·

Stayed 4 nights

This hotel was amazing and made our stay in Genoa very welcoming. The hotel was super clean, beautiful and the room had a beautiful view of the city. The staff were very welcoming at both the check in desk and bar, and housekeeping was very friendly and efficient. The area was very convenient to access tourist attractions and was very walkable to major areas. It was easy to get a taxi too. We would definitely stay here again upon our return to Genoa.

10

Aleisha

30 Mar 2025

·

Stayed 1 night

Great stay. Clean and quiet.

10

Elizabeth

10 Oct 2025

·

Stayed 1 night

So clean

4

francesco

22 Sept 2023

·

Stayed 1 night

La prima camera assegnata era impresentabile obsoleta e maleodorante!!

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AI-generated summary based on recent guest reviews

Rooms

Room quality varies widely: renovated or deluxe rooms are modern, quiet and often spacious with good views, while many older rooms feel dated with worn furnishings and weak soundproofing. Recurring issues include inconsistent A/C or heating and low water pressure or hot water lapses, plus limited in-room amenities like kettles or bedside outlets.

Related guest reviews

10

Massimiliano

31 Dec 2023

·

Stayed 3 nights

Our second stay over the Christmas holidays. Conveniently placed near the old city and only a short walk from the main train station. Only inconvenience, the air conditioning is not turned on during the winter and the rooms get quite warm, 24/25 celsius.

4

Jennifer

26 Apr 2024

·

Stayed 1 night

Very dated. Hard, uncomfortable bed. Room too hot and AC did not work.

4

Roxana

11 Nov 2025

·

Stayed 2 nights

Les équipements, la baignoire glissante pour prendre la douche, la pression de l'eau au 12eme étage est insuffisante et le tic tac du frigo à côté du lit assez dérangeant la nuit. Manque d'insonorisation pour les bruits du couloir.

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8

Yves

2 Oct 2025

·

Stayed 1 night

sehr grosses und tolle Family Suite

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6

Sebastian

2 Aug 2025

·

Stayed 1 night

Zimmer von der Größe her okay, aber etwas in die Jahre gekommen. Anders als auf den Bildern, nach denen man bucht. Kaum funktionierende Spülung der Toilette, schlechte Geräuschdämmung der Nachbarzimmer, brummende Klima trotz Ausschaltung und Geräusche der Abflüsse darüberliegender Zimmer

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8

Ömer

28 Apr 2025

·

Stayed 2 nights

Keine Steckdosen am Bett und Doppelfenster wo man das äußere zum lüften nicht öffnen kann ansonsten top hotel

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8

Bernard

26 Jul 2022

·

Stayed 2 nights

Zeer mooie kamer, door de upgrade hadden we een bad. Kamer op 12e verdieping, geweldig uitzicht.

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8

Philip

17 Jul 2025

·

Stayed 1 night

J’ai eu une des chambres rénovés, super comfortable. Par contre mon collègue a eu une chambre plus vieille - il n’était pas aussi satisfait par la qualité

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10

Philip

15 Aug 2025

·

Stayed 4 nights

As long as you book a deluxe room or better you will be happy. Anything above the 8th floor.

8

Philip

23 Jul 2025

·

Stayed 1 night

The comfort rooms are recently renovated and very comfortable.

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Service

Staff are frequently described as friendly, helpful and welcoming, with thoughtful assistance noted. Some guests, however, faced slow or inflexible service, language limitations, unresolved issues, or billing misunderstandings.

Related guest reviews

10

Daniel

16 Apr 2025

·

Stayed 1 night

Alles Bestens, wir wurden super freundlich empfangen und der Herr an der Rezeption hat gefragt wie unsere Anreise war, da wir 10 Stunden mit dem Auto unterwegs waren meinte er sofort. Das erste Zimmer was gereinigt wurde bekommen wir. Was für ein entgegenkommen denn wir waren um 07:30 Uhr da . Eine Stunde später waren wir in einem super schönen Zimmer mit Blick auf die Stadt. Alles war Bestens , das Auto kann man sicher in der Parkgarage abstellen und die Stadt ist fußläufig zu erreichen. Das Frühstück war auch super. Sollten wir nochmal in Genua sein würden wir das Hotel wieder buchen . Danke für den tollen Aufenthalt

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2

Erkan

12 Jul 2025

·

Stayed 1 night

We needed a place to stay due to an unforeseen circumstance. They wouldn’t let us check in even with a valid ID. They made us go to the police station at 10:30pm to validate our ids to no avail. We had to find different accommodation.

2

Giacomo

7 May 2025

·

Stayed 1 night

Io credo che per un hotel che si definisca per la categoria ^ricettiva^ quindi che sia disponibile non solo a ricevere fisicamente un cliente qualsiasi, ma anche ad ^accogliere^ una qualsiasi problematica e cercare la soluzione migliore per non buttare via soldi negli interessi di entrambe le parti, io ieri ho avuto dei seri problemi perche il tir che avrebbe dovuto consegnarci il materiale per lavorare, si e bloccato in autostrada e per tante regole autostradali insomma il lavoro e stato rimandato a lunedi prossimo, l'hotel non ha voluto né capire ragioni, né mediare al 50%, nessun dialogo solo riconoscere la parola incassare soldi senza dare un servizio.... e non credo che l'hotel era stracolmo oppure abbia avuto delle perdite... in quanto hanno saputo che non pernottavo alle 10 della mattina, orario decente per trovare una soluzione condivisa, alla fine per 5 persone per una notte ci ho rimesso circa 400 €... se una buona nomea valga il gettone di 400 €, io personalmente ci metto il cuore nel giudizio e vi sconsiglio di prenotare e pagare prima, specialmente se si tratta di viaggi di lavoro, L'assurdita è che se tj trovi gia come ospite all'interno della struttura, sono tutti cordiali, gentili, disponibili etc, se per motivi terzi non riesci a raggiungere l'hotel, non ti cagano!!!, e pero incassano, quindi da sconsigliare

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10

Sandra

10 Mar 2025

·

Stayed 2 nights

Great experience. Was allowed to do early check in which was great due to being tired from long bus ride.

10

Ira

15 Jul 2025

·

Stayed 3 nights

One of the best hotels I have stayed at in Italy! We loved Genova! The hotel was in a perfect location. The train station was a 5 minute walk to Genova Brignole which connected us to so many places including La Spezia, Rome, Pisa, Cinque Terre, etc. The bus station was also a 5 minute walk and we took buses 31 and 13 to the port and to Nervi as was Volabus to the airport (10 Euro, be on time though. It stops for 1 minute). Lots of dining options within walking distance (downtown area). The rooms were terrifc, just like the pictures showed...clean, neat and modern! The staff was extremely friendly and helpful. Monica suggested using the Volabus to the airport and another staff member took my request for an early morning breakfast bag since I was going to miss breakfast (I had paid for the breakfast pkg) and lo and behold at 4:45 am, there was a bag with juice, croissants, apple and spreads including plastic cutlery. I am so grateful. Thank you so much!

4

Alfredo

9 Mar 2024

·

Stayed 4 nights

The bedroom was super heated, 27C at night in spite of the heating having been turned off. The staff offered to open the window (special key needed) but the noise from the traffic and the constant ambulances was deafening. The safe didn’t work and a member of staff had to repair it. They didn’t tell us that the biscuits left in the room weren’t complimentary and I have been left with unexplained pending charges on my credit card totalling far more than what Expedia quoted, even allowed for additional charges. Breakfast also poor with very salty food. Altogether an unpleasant experience which I will not repeat.

4

OLIVER

14 Oct 2025

·

Stayed 1 night

Sind um 20h dort angekommen, kaum Leute an der Rezeption aber mussten doch 20min warten für den Zimmerschlüssel. Alle Daten die bereits über hotels.com übermittelt wurden, mussten nochmals angegeben werden. Zimmer sind ok, die Minibar hat überhöhte Preise.

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10

Michelle

24 Jun 2025

·

Stayed 1 night

Lovely and friendly staff. Very helpful. Great location snd very clean

8

PETA

30 May 2023

·

Stayed 1 night

At first the VIP room upgrade was not given. I decided to enquire as I didn't feel the room was up to standard. The reception said it was at the hotel discretion but reluctantly found me a better room. The deluxe room was lovely - so very pleased I asked. As I didn't have a vehicle I didn't need the parking voucher - i think this should have been changed to a breakfast, mini bar or bar voucher.

8

Davina

8 Jul 2025

·

Stayed 3 nights

The reception staff excellent service, especially Monica, thank you for recommendations and information, good breakfast, parking, comfortable room, hotel close to rail, shopping, restaurants

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Location

Very convenient for Genova Brignole station, buses, and walking to the center; many find it a practical base for sightseeing and day trips. Some note busy roads and a nearby park with homeless people, but most still felt access and overall safety were good.

Related guest reviews

10

Marta

8 Jun 2023

·

Stayed 3 nights

Excellent location across Brignole Station for Portofino and Cinque Terre.

10

Kate

1 Aug 2023

·

Stayed 3 nights

The hotel is So nice, the staff were really helpful and professional. They couldn’t help us enough. The area is pretty bad, but that’s mainly because there’s a park right across the street that’s full of homeless people, and a lot of drug addicts. Not the hotels fault. Also it’s surrounded by very busy roads. Still, we extended our stay and would happily stay here again

8

Wataru

9 Sept 2025

·

Stayed 1 night

Brignole駅からすぐの高級感あるホテル。　朝食もとても雰囲気が良かった。ただ湯沸かしポットが欲しかった。

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10

Marco

14 Apr 2024

·

Stayed 1 night

Abbiamo soggiornato altre volte in questo hotel. Vicinissimo alla stazione ferroviaria di Brignole e al centro storico. Un po’ più lontano dal porto antico ma Genova è bellissima e 4 passi si fanno sempre molto volentieri. La nostra stanza è stata aggiornata di recente non tutte le stanze dell’hotel sono state aggiornate in ogni caso la struttura è consigliata. Personale gentilissimo.

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8

Abir

9 Sept 2025

·

Stayed 3 nights

We hebben hier een goed verblijf gehad. Netjes ontvangen en uitleg gekregen over de parkeermogelijkheden. De kamers zien er netjes uit en de airco werkt. Op loopafstand van de hoofdwegen en een paar minuten wandelen naar het oude centrum.

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10

Ira

15 Jul 2025

·

Stayed 3 nights

One of the best hotels I have stayed at in Italy! We loved Genova! The hotel was in a perfect location. The train station was a 5 minute walk to Genova Brignole which connected us to so many places including La Spezia, Rome, Pisa, Cinque Terre, etc. The bus station was also a 5 minute walk and we took buses 31 and 13 to the port and to Nervi as was Volabus to the airport (10 Euro, be on time though. It stops for 1 minute). Lots of dining options within walking distance (downtown area). The rooms were terrifc, just like the pictures showed...clean, neat and modern! The staff was extremely friendly and helpful. Monica suggested using the Volabus to the airport and another staff member took my request for an early morning breakfast bag since I was going to miss breakfast (I had paid for the breakfast pkg) and lo and behold at 4:45 am, there was a bag with juice, croissants, apple and spreads including plastic cutlery. I am so grateful. Thank you so much!

10

Jaelle

8 Aug 2025

·

Stayed 1 night

Great location near the train station . Beautiful hotel .

8

Kazuya

14 Aug 2024

·

Stayed 3 nights

駅近で便利。ごく一般的で悪くないホテルです。朝食は6:30から。ジェノバのもう一つの駅のPrincipe周辺と比べて治安は良さそうです。枕元にコンセントが無いのが少し不便でした。

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8

Dylan

21 Aug 2024

·

Stayed 2 nights

Close to the train station. Very friendly staff.

10

Sidney

3 Jul 2025

·

Stayed 3 nights

Clean property. Very close (5 min walk) to rail station Genova Brignole, which was great! Nice and safe. Many dining options in area, and many available commuter options to get to the Old Port area of town.

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Dining

Breakfast is commonly praised for its variety and quality. On-site dining is mixed: several enjoyed the restaurant, while others criticized food quality or noted the bar was occasionally unattended.

Related guest reviews

10

Daniel

16 Apr 2025

·

Stayed 1 night

Alles Bestens, wir wurden super freundlich empfangen und der Herr an der Rezeption hat gefragt wie unsere Anreise war, da wir 10 Stunden mit dem Auto unterwegs waren meinte er sofort. Das erste Zimmer was gereinigt wurde bekommen wir. Was für ein entgegenkommen denn wir waren um 07:30 Uhr da . Eine Stunde später waren wir in einem super schönen Zimmer mit Blick auf die Stadt. Alles war Bestens , das Auto kann man sicher in der Parkgarage abstellen und die Stadt ist fußläufig zu erreichen. Das Frühstück war auch super. Sollten wir nochmal in Genua sein würden wir das Hotel wieder buchen . Danke für den tollen Aufenthalt

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10

Marco

24 Nov 2025

·

Stayed 1 night

Café da manhã com bastante variedade. Estacionamento bastante seguro. a equipe da portaria poderia ter avisado que o elevador do estacionamento para o hall estava com defeito, pois deixaríamos as malas na portaria.

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6

Zsolt

13 Mar 2025

·

Stayed 2 nights

Old fashion, but acceptable value for money. The elevator was out of order when I arrived, we had to use the stairs or a totally crashed elevator. After the elevators had been repaired, I got stuck in the staircase, because nobody told me not to use the stairs anymore. They locked it, I could enter but couldn’t exit. In the room the bathtub plug was also bad, the water didn't drain. The staff was polite and helpful. The hotel generally was clean. If you want to taste a good italian pizza, do not do that in the hotels’s restaurant! :)

10

Dionne

27 Sept 2025

·

Stayed 1 night

It was close to everything. Breakfast was delicious. The hotel rooms could use a bit of renovation. The lobby doesn't represent the rooms. The A/C doesn't cool. We ended up opening the window. The staff were very friendly and helpful

10

Nicolas

27 Jan 2025

·

Stayed 1 night

Ottima esperienza con upgrade e tutto! Superlativa la colazione.

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10

Cemal

10 Sept 2025

·

Stayed 1 night

Grande chambre bonne literie bien équipé bien dans l’ensemble, personnel très gentil ,petit déjeuner beaucoup de choix et bon avec une place de parking couvert sous l’hôtel très utile

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8

Jos

8 Jul 2023

·

Stayed 5 nights

This is a great hotel. Nice and helpful staff. Clean, modern, air conditioned and quiet rooms. It is conveniently located near one of the train stations. However, there aren’t that many restaurants to choose from in the direct vicinity of the Hotel. The hotel restaurant however is very good. As of this writing (beginning of July 2023) the metro is under construction. This was a bummer for me as I was planning to use it. I ended up taking taxis instead.

8

Ben

24 Apr 2024

·

Stayed 1 night

A nice hotel with good amenities. Clean and everything in good working order throughout the hotel. Room on 9th floor with city view, food at hotel was good and reception staff prompt and polite. I did find it odd that on the two occasions I went to the bar no one was around, despite waiting a few minutes no one showed. So I opted for drinks outside the hotel. But would stay again and would recommend.

6

Lennart

18 Apr 2025

·

Stayed 3 nights

Hotellet helt okej! Maten var en katastrof rakt igenom. Det sänkte betyget rejält.

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10

April

12 Jul 2024

·

Stayed 1 night

Absolutely fabulous. Loved the onsite restaurant

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $837	2 $394	3 $421
4 $321	5 $339	6 $226	7 $139	8 $165	9 $152	10 $163
11 $131	12 $131	13 $167	14 $177	15 $168	16 $163	17 $164
18 $131	19 $156	20 $163	21 $234	22 $192	23 $195	24 $125
25 $110	26 $125	27 $138	28 $157	29 $122	30 $121	31 $125

Starhotels President

Prices for Starhotels President

Monthly average prices

About this property

Location

Room options

Superior Room

Deluxe Room, City View

Presidential Room

Family Room, Connecting Rooms

Family Room

Suite

Deluxe Room

Triple Room

Junior Suite

Guest reviews of Starhotels President

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Starhotels President

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22 $192	23 $206	24 $311	25 $159	26 $156
27 $144	28 $178	29 $192	30 $417