Name: The Ritz-Carlton Atlanta
Address: 181 Peachtree Street Northeast, Peachtree Center, Atlanta, Georgia, United States of America, Atlanta, Fulton County, US
Price range: US$271–US$945 per night
Rating: 8.3

What guests think

The Ritz-Carlton Atlanta earns frequent praise for attentive, friendly staff and generally comfortable rooms, while recurring critiques cite dated or small accommodations, inconsistent room service and maintenance, and limited amenities for the brand, including no pool or spa.

The downtown location is central and walkable to major attractions and arenas, but several guests reported homelessness nearby and cautioned against walking at night. Facilities are modest for a luxury property, with a small gym and mixed experiences with valet. Expect warm service in an older-feeling downtown hotel that may not suit travelers seeking a full resort setup.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

No pool or hot tub, no spa, and a small gym are noted; valet parking is available with both positive and negative experiences.

Related guest reviews

4

Kristen

15 Jun 2025

·

Stayed 3 nights

I’ve stayed at other Ritz-Carlton hotels in other cities and this one was not up to par. No pool or hot tub and the area around the hotel seemed sketchy. Not an area I felt safe walking alone.

10

Bonnie

9 Aug 2025

·

Stayed 5 nights

This was a good central location. The live music in the lobby one evening was especially nice. The staff were helpful and accomodating.

6

Dandre

29 Apr 2024

·

Stayed 1 night

The rooms were nice but the valet crashed my truck parking it and didn’t notify me , I discover the damage when they brought my truck back to me , the hotel is a nice stay and nice environment for all but the third party valet company they used are not cautious with other people vehicles l.

8

Michael

27 Oct 2023

·

Stayed 2 nights

Our server Thom in AG is a 5-Star employee and should be cloned! Bellman Steve went above and beyond due to the fiasco with P'tree being closed. Hama in housekeeping is a real gem, even offering to go to another floor for ice after her shift was over because the machine on floor 21 was inoperable. Room Service dinner left a bit to be desired. While the order was repeated correctly and delivered promptly, there were several errors and one of the servers who came to our room didn't speak English so it made communicating a bit difficult. Bellmen need to be told that paper room service menus no longer exist. We were handed a flyer by the front desk but no mention was made of the QR code being the menu there, either. We had to make a call down in search of one. Also, we were not instructed that we needed to use our key card anytime we used the elevator and not just from the lobby level. Sunday brunch buffet was very disappointing as it was basically a repeat of the menu and offered nothing special and exciting. Handheld shower head leaked badly at hose connection. Not being able to reach anyone at the only restaurant until they open for dinner at 5:30pm and not having anyone else capable of handling a reservation request is absurd! We left a message requesting to have the hostess call us upon her arrival with no response. Overall a nice stay but too many misses for a 5-star review

10

Aurelien

20 Apr 2025

·

Stayed 1 night

Valet and service upon arrival

10

CarShanda

8 Oct 2024

·

Stayed 1 night

Valet parking needs a few kinka worked out.

10

MMJBB

27 Mar 2025

·

Stayed 1 night

Property was lovely and the amenities were great

10

Catharine

14 Nov 2023

·

Stayed 1 night

The Ritz Carlton in Atlanta never disappoints and I stay here every time I’m in town. I have no complaints and will suggest that the elevator that was close to the executive suite on the 17th floor is serviced for the sound it made all throughout the night. We could hear it but I didn’t let it effect my stay, or this review. Fredrick with Valley is always a handsome face to greet me as well each time I stay, he’s so nice and accommodating as all of the staff is. Truly this Ritz is why I return to it each time I visit the ATL

6

Colby Tyler Andrew

8 Jun 2025

·

Stayed 3 nights

Stayed here for a few days, wasn’t bad not great. Small minimalist gym, no after hours room service, no pool or spa just a clean room

10

Sarah

6 Jan 2024

·

Stayed 3 nights

Wonderful service and elegant room. Beds are so comfortable. Excellent dining and great lounge! The staff is professional and warm.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests describe very clean rooms and well-kept spaces, but several report issues such as dated bathrooms, stained or worn linens, pests, strong cleaning odors, and occasional housekeeping or maintenance lapses.

Related guest reviews

10

Ruben

20 Dec 2024

·

Stayed 1 night

staff was accomodating and provided great service. the rooms were clean and comfortable.

6

Steven

30 Jun 2025

·

Stayed 3 nights

I would only come back for the super friendly employees, that being said the hotel could use some serious upgrades. We had to rig our bathroom door in order for it to shut. We used our shoes, garbage can to keep it from opening. You can’t tell the difference between the bath mats and the towels. They need to be thrown out and replaced with new ones. It’s the ritz Carlton guys, yes run by Marriott but come on the towels, robes .. gross, felt like sandpaper. The throw pillows were stained and just disgusting. My expectations were sadly diminished the moment I walked into the room. I will say the convenience of transportation from the hotel room was priceless. Close to the Marta and free trolley was awesome. I’d come back solely for the friendliness of the employees. Barbara, who is retiring after 40 years of working at the hotel was just amazing! Come visit us in Florida. So sweet! None of the negatives mentioned here have anything to do with the employees, I blame management.

2

Christopher

16 Dec 2022

·

Stayed 3 nights

All laundry had black marks on it, including sheets and towels. The first room I stayed in had bed bugs, and they were willing to transfer me to a different room which did not. But offered no upgrade or credit to my bill for this horrible inconvenience.

2

Melisa

4 Jul 2025

·

Stayed 1 night

Room was ok, bathroom smelled like strong Clorox smell and I had major allergies in the room. The restaurant and other area’s beautiful, the aesthetics top notch - staff was top notch. The room cleanliness and quality was poor.

10

David

5 Nov 2025

·

Stayed 2 nights

Clean rooms and valet

10

Scotty

18 Nov 2025

·

Stayed 1 night

Room was insanely clean and huge space

4

WILLIAM

18 May 2025

·

Stayed 2 nights

The food supply in the lounge was very poor. I had beg you for food and drinks. Also we were greeted a few times with visitors. (Cockroaches).

10

Seth

26 Nov 2025

·

Stayed 1 night

Clean and polite as always. Zero complaints

6

Yolanda

15 Aug 2023

·

Stayed 2 nights

The hotel room was not clean the carpet was not vacuumed and the around the toilet was not cleaned. Disappointing for Ritz Carlton. This hotel is also old and dated. The staff was very warm and friendly so I appreciated that.

8

JoAnn

5 Jul 2024

·

Stayed 4 nights

The Ritz was in a convenient area, close to the expressway and dining options. The staff were pleasant and professional. I would not say the facilities were indicative of a 5 star hotel. Our sink faucet was loose- as in very loose, the sink stopper went down but you had to get under the sink cabinet to push it back up, the bathroom barn door did not lock which was needed because it the door didn’t stay closed easily. , The iron had so much junk on the bottom I’m surprised it slid at all and the ironing board cover had no way to keep it secure to the board. The room was nice although somewhat dated. Bathroom lighting was very good.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Some guests found rooms comfortable and at times spacious with well-appointed bathrooms. Others report small or dated spaces, maintenance problems (doors, fixtures), and noise from street or elevators; several mention charged Wi-Fi.

Related guest reviews

10

Ruben

20 Dec 2024

·

Stayed 1 night

staff was accomodating and provided great service. the rooms were clean and comfortable.

10

Teresa

25 Feb 2024

·

Stayed 1 night

The room was very nice and clean. I liked the view and the bed was very comfortable

4

Marco

29 Jun 2025

·

Stayed 1 night

Street racing all night. I would expect better noise insulation from five star hotel. Mentioned it to staff who claims it is normal for Saturday night. Not a good stay

6

Kelly

7 Feb 2025

·

Stayed 2 nights

For the price of the room you pay for with a one bedroom there is no room . Room is small and the bed was extra firm which hurt my back .

10

Scotty

18 Nov 2025

·

Stayed 1 night

Room was insanely clean and huge space

10

Dominque

14 Dec 2024

·

Stayed 1 night

Amazing staff and beautiful room

10

Catharine

14 Nov 2023

·

Stayed 1 night

The Ritz Carlton in Atlanta never disappoints and I stay here every time I’m in town. I have no complaints and will suggest that the elevator that was close to the executive suite on the 17th floor is serviced for the sound it made all throughout the night. We could hear it but I didn’t let it effect my stay, or this review. Fredrick with Valley is always a handsome face to greet me as well each time I stay, he’s so nice and accommodating as all of the staff is. Truly this Ritz is why I return to it each time I visit the ATL

10

David

7 Mar 2023

·

Stayed 1 night

The property is amazing. The staff is extra friendly. We were greeted with champagne. The rooms are very clean. The bathroom is updated and clean. The bed had a comfortable mattress. Everything was eloquent. You must go to the restaurant.

8

Miriam

19 Jul 2024

·

Stayed 1 night

Older property, small. Room was nice. Staff was very friendly. It just didn’t feel like a Ritz level property.

8

JoAnn

5 Jul 2024

·

Stayed 4 nights

The Ritz was in a convenient area, close to the expressway and dining options. The staff were pleasant and professional. I would not say the facilities were indicative of a 5 star hotel. Our sink faucet was loose- as in very loose, the sink stopper went down but you had to get under the sink cabinet to push it back up, the bathroom barn door did not lock which was needed because it the door didn’t stay closed easily. , The iron had so much junk on the bottom I’m surprised it slid at all and the ironing board cover had no way to keep it secure to the board. The room was nice although somewhat dated. Bathroom lighting was very good.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly, professional, and accommodating. However, inconsistencies appear with room service accuracy and speed, missed wake-up calls, communication issues, and occasional unhelpful interactions.

Related guest reviews

6

Kayla

21 Sept 2025

·

Stayed 2 nights

Everything was clean, workers were great. Room service menu was horrible, definitely below standard and not what I expected staying at a ritz Carlton. We ordered it 3 times probably won’t again in the future

10

Piers

20 Feb 2025

·

Stayed 1 night

Great communication with the front desk especially Shirley who really went out of her way to make both my stays really enjoyable.

2

Gregory

10 Nov 2024

·

Stayed 2 nights

STAFF TOUCHED MY LUGGAGE WITHOUT PERMISSION!! RANDOM CHARGES THAT I WASNT AWARE OF.. WOULDNT RECOMMEND

10

Rachel

30 Oct 2023

·

Stayed 3 nights

Staff was most accommodating, room was lovely, but skip the room service they could never get things right, and the hour or 2 hour wait was not worth it!

10

Luther

8 Jun 2025

·

Stayed 2 nights

Excellent stay!! Service was superb. Definitely worth the money.

4

randal

8 Dec 2024

·

Stayed 2 nights

Room service Staff was inexperienced and barely able to take roomi service order Due to severe language barrier. Had to call three times to have pillows delivered. Worst of all, I requested two wake up calls - 6:00 am and 6:30 am - neither of which occurred causing a missed flight. Room condition was typical Marriott. No bathroom door lock. Chipped paint in various places theought room. Definitely Not worth the $$

2

juan

30 May 2024

·

Stayed 5 nights

Terrible service from front desk. Looks like motel8 or holiday inn. Terrible

10

Heather

18 Aug 2024

·

Stayed 2 nights

Lovely property with amazing staff, everyone was exceptionally friendly and helpful

10

Tandra

12 Jul 2025

·

Stayed 1 night

Great customer service!

10

Marisela

5 Nov 2025

·

Stayed 1 night

Home away from home food exceptional service, exceptional, and Jermaine from valet has been like family for the last 20 years.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Central downtown spot walkable to major attractions, arenas, and transit. Multiple reviews note homelessness and safety concerns at night, with some guests advised not to walk after dark.

Related guest reviews

10

Corey

20 Jun 2024

·

Stayed 4 nights

Area around hotel at night is kind of sketchy.

8

Ravi

19 Apr 2025

·

Stayed 1 night

Great staff and service. Nearby areas are troubled by homelessness and seemingly not safe to walk around.

4

Kristen

15 Jun 2025

·

Stayed 3 nights

I’ve stayed at other Ritz-Carlton hotels in other cities and this one was not up to par. No pool or hot tub and the area around the hotel seemed sketchy. Not an area I felt safe walking alone.

10

Nancy

10 Nov 2024

·

Stayed 2 nights

The staff was amazing! They found out it was our anniversary and left framed pictures, balloons, champagne and chocolate covered strawberries in our room. All for free! The bathrooms are lovely. The lobby, lounge and restaurant were impeccable. The bed and bedroom was a little dated, but clean and comfortable. Very walkable location to all the best attractions in downtown.

10

Melanie

20 Sept 2024

·

Stayed 2 nights

I'm not sure why this place got some crazy bad reviews but it was very nice!! The hotel was very clean, peaceful, and conveniently located! We went for a weekend trip to see the aquarium (incredible) and world of Coca-Cola (so much fun). We took ubers or walked to both places and nice restaurants close by. Some people also said the area walking around was unsafe or dangerous... We expexted sketchy conditions but it really wasnt that bad. It's regular downtown anywhere you go. There will be poor people sitting/sleeping on the street. We found all the local charities hounding us for money worse! All in all, nice hotel, convenient location. We would stay again.

10

david

16 Jan 2024

·

Stayed 2 nights

Close to a few major attractions and very good restaurants

8

Cataline

8 Mar 2024

·

Stayed 2 nights

Room was very dark and overlooked the internal AC units. It was spacious and clean though and room service was very good. The neighborhood is NOT good though. Fine if you are just staying for business but would not recommend this location for a leisure stay.

6

Adam

10 Aug 2025

·

Stayed 3 nights

Perfectly nice hotel…except for the neighborhood and surroundings. Upon arrival, the front desk advised me not to walk around near the hotel in the evening. They said during the day, you’ll likely just be harassed by the homeless but at night it is not safe. Most of downtown Atlanta looked this way, though. Probably used to be better, as I’m sure they don’t build Ritz-Carlton hotels in horrible neighborhoods. Ventured north to watch a Braves game, and this area was night and day different from the downtown. Unfortunately, I’d advise staying in a different spot.

8

Stephen

23 Jun 2024

·

Stayed 2 nights

The staff were very friendly and helpful always!! The property was nice and walkable to several attractions.

8

JoAnn

5 Jul 2024

·

Stayed 4 nights

The Ritz was in a convenient area, close to the expressway and dining options. The staff were pleasant and professional. I would not say the facilities were indicative of a 5 star hotel. Our sink faucet was loose- as in very loose, the sink stopper went down but you had to get under the sink cabinet to push it back up, the bathroom barn door did not lock which was needed because it the door didn’t stay closed easily. , The iron had so much junk on the bottom I’m surprised it slid at all and the ironing board cover had no way to keep it secure to the board. The room was nice although somewhat dated. Bathroom lighting was very good.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

The on-site restaurant and breakfast earn strong praise, while room service and Club Lounge offerings are reported as inconsistent in quality and reliability.

Related guest reviews

10

Adrienne

16 Sept 2024

·

Stayed 3 nights

The employees here were very friendly and professional. The people who work in the Club Lounge-Erica, Brianna, V, and others were amazing at making our stay as great as it could be.

6

Kayla

21 Sept 2025

·

Stayed 2 nights

Everything was clean, workers were great. Room service menu was horrible, definitely below standard and not what I expected staying at a ritz Carlton. We ordered it 3 times probably won’t again in the future

10

Leeanna

29 Aug 2023

·

Stayed 1 night

Very peaceful experience. Love the food options in the in room dining. Room service was great. Friendly staff.

10

Jennifer

24 Feb 2024

·

Stayed 1 night

Convenient location, excellent dining

10

Wendy

4 Feb 2023

·

Stayed 1 night

An immaculate hotel with an exceptional staff- the restaurant The Atlanta Grill serves wonderful food in a beautiful atmosphere Looking forward to my next stay here

10

Rachel

30 Oct 2023

·

Stayed 3 nights

Staff was most accommodating, room was lovely, but skip the room service they could never get things right, and the hour or 2 hour wait was not worth it!

8

Michael

27 Oct 2023

·

Stayed 2 nights

Our server Thom in AG is a 5-Star employee and should be cloned! Bellman Steve went above and beyond due to the fiasco with P'tree being closed. Hama in housekeeping is a real gem, even offering to go to another floor for ice after her shift was over because the machine on floor 21 was inoperable. Room Service dinner left a bit to be desired. While the order was repeated correctly and delivered promptly, there were several errors and one of the servers who came to our room didn't speak English so it made communicating a bit difficult. Bellmen need to be told that paper room service menus no longer exist. We were handed a flyer by the front desk but no mention was made of the QR code being the menu there, either. We had to make a call down in search of one. Also, we were not instructed that we needed to use our key card anytime we used the elevator and not just from the lobby level. Sunday brunch buffet was very disappointing as it was basically a repeat of the menu and offered nothing special and exciting. Handheld shower head leaked badly at hose connection. Not being able to reach anyone at the only restaurant until they open for dinner at 5:30pm and not having anyone else capable of handling a reservation request is absurd! We left a message requesting to have the hostess call us upon her arrival with no response. Overall a nice stay but too many misses for a 5-star review

10

Jennifer

29 Apr 2024

·

Stayed 1 night

We stayed at the Ritz Saturday night after a long day at the aquarium with our 4 and 2 year old daughters. I felt safe here with my children and the employees were very accommodating to them. There was a small kids table in the lobby with crayons and coloring pages. My daughters also got to pick out a stuffy of their choice upon arrival. The room was very clean and I never felt like my daughters couldn’t walk around the room freely. I do however wish that the room had a functional fridge and a microwave for storing and warming milk. I was able to get some warmed milk for my daughter from the bar downstairs but would’ve rather done it myself in the room. The bartender was very kind though and got it for me as fast as he could. We ate breakfast the next morning on the second floor and it was AMAZING!

10

Tara

3 May 2024

·

Stayed 1 night

The property was clean and the staff was excellent. We had dinner at the steakhouse and everything was delicious.

10

Mary

17 Jul 2023

·

Stayed 1 night

Amazing customer experience from the moment we pulled into valet. Hotel room was very clean and we had a great breakfast at their jittery joes cafe. Overall amazing stay! Will definitely stay here again!

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	US$452
February	US$440
March	US$389
April	US$437
May	US$329
June	US$477
July	US$412
August	US$335
September	US$346
October	US$389
November	US$331
December	US$302

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $468
20 $322	21 $439	22 $434	23 $665	24 $352	25 $271	26 $285
27 $318	28 $338	29 $713	30 $448

Su	Mo	Tu	We	Th	Fr	Sa
				1 $313	2 $305	3 $396
4 $292	5 $410	6 $572	7 $507	8 $501	9 $925	10 $412
11 $337	12 $283	13 $342	14 $750	15 $933	16 $419	17 $464
18 $328	19 $354	20 $390	21 $384	22 $356	23 $402	24 $504
25 $312	26 $438	27 $453	28 $453	29 $356	30 $479	31 $945

The Ritz-Carlton Atlanta

Prices for The Ritz-Carlton Atlanta

Monthly average prices

About this property

Location

Room options

Executive Suite, 1 Bedroom

Club Room, 2 Queen Beds

Deluxe Corner, 1 King Bed Or Deluxe Room, 1 King Bed, Corner

Club Executive Suite, 1 Bedroom

Deluxe Room, 2 Queen Beds

Deluxe Single Room, 1 King Bed (Hearing Accessible)

Deluxe Room, 1 King Bed, City View

Deluxe Single Room, 1 King Bed (Mobility Accessible, Tub)

the Ritz-Carlton Suite

Pure Wellness Room, 2 Queen Beds

Deluxe Room, 1 King Bed

Club Room, 1 King Bed

Deluxe Room, 2 Queen Beds, City View

Pure Wellness Room, 1 King

Presidential Single Room, 1 Bedroom

Guest reviews of The Ritz-Carlton Atlanta

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about The Ritz-Carlton Atlanta

Prices for upcoming dates