What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee of approximately EUR 14 per person.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 12:00 AM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Marseille, a 3-minute walk from World Trade Center Marseille Provence and a 2-minute drive from the Museum of European and Mediterranean Civilisations. It is also close to several attractions, including La Canebiere and Marseille History Museum, all within 0.6 miles.

What are the policies for guests staying with children?

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

New Hotel Le Quai - Vieux Port in Marseille

Average nightly price at New Hotel Le Quai - Vieux Port by month, last 12 months (USD)
Month	Average price
January	$117
February	$107
March	$140
April	$164
May	$198
June	$201
July	$160
August	$143
September	$207
October	$176
November	$143
December	$121

What guests think

At New Hotel Le Quai - Vieux Port, travellers praise the central Vieux Port location and easy metro access, mostly spacious, comfortable rooms—many with views—and friendly, helpful staff, while noting occasional street noise and a few maintenance or service lapses.

Cleanliness is widely appreciated, though a few guests mention delays or missed housekeeping. Breakfast feedback is mixed: many enjoyed it, but others found the selection limited or the setup crowded, and some preferred nearby cafes. Facilities can frustrate some, with elevator outages and difficult car drop-off or parking in the pedestrian zone. Overall, expect a well-located, comfortable base for exploring Marseille.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Several guests reported elevator outages, and vehicle access or parking near the entrance is difficult due to the pedestrian zone; nearby public parking can be expensive.

Related guest reviews

6

SAUL

Jan 7, 2024

·

This hotel is located in a walking area with nowhere to stop and drop off your bags. We wasted almost an hour driving around it - even the helpful policeman on the corner and the parking attendant didn’t know how to get to it. If they want to use sites like Expedia they must inform clients how to access it and where to park. Seems poor management as checkin was slow and several things didn’t work (coffee supplies but no kettle, heater in bathroom, small lift to get to the main one on the mezzanine). Good location, good beds, quiet, breakfast OK.

10

Sophie

Jul 18, 2025

·

Stayed 3 nights

Fantastic location—buses, trams, and trains are right outside the door, making it incredibly easy to get to all the major sights. The room was very clean, spacious, and thoughtfully designed. The AC worked fine, and the overall experience was comfortable and pleasant. Just a note: there is NO POOL, despite a misleading photo on Google Reviews. Still, I really enjoyed my stay and would definitely come back.

10

Ilaria

Aug 10, 2025

·

Stayed 1 night

Room is great, quite spacious, can open windows and confortable bed and shower. No parking available and the city one is quite expensive. Also breakfast was until 11 am but when we arrived at 10:15 there was only a few things left (no eggs, no sausage, no croissants…)

6

Jonathan

Sep 18, 2025

·

Stayed 2 nights

Ascenseur en panne Propreté sous les standards

Translate

4

AYSE GULCIN

Nov 16, 2025

·

Stayed 3 nights

Otelin arkasında La Fayette olsa da tamamen boşaltılmıştı ama otel merkezi konumda ve odanın manzarası güzeldi . Benim yastığımın üstünde leke vardı ve en önemlisi otelin herkesin kullandığı tek asansörü bozuktu, çok gürültülü ve sarsarak ara katta kalıyor, bir süre sonra yola devam ediyordu. Bunu resepsiyona söylediğimizde durumu bildikleri söylendi? Çocuklarım bu durumdan korktuğu için 1 gece erken çıkış yapmak istedik, önceki sabah 9’da bunu resepsiyona sordum, sorun olmayacağı söylendiği halde ertesi gün çıkışta, kalmadığımız günün de ödemesini aldılar.

Translate

8

Pericles ricardo

Jan 5, 2024

·

Stayed 2 nights

Hotel bom, porém não tem acesso para entrar com o carro e descarregar as malas, a localização do hotel se encontra em um lugar perigoso, inclusive fomos assaltados tentando descarregar as malas.

Translate

6

Yuri

Sep 17, 2025

·

Stayed 3 nights

Our room was very large, with a separate WC room and a bathroom. There was a tub and a walk in large shower. The hotel is located in a pedestrian zone in the old port area, very convenient to shops and restaurants. What we did not like is 1) late hour cleaning. The maid would come after 4 pm and 2) homeless people in front of the hotel making loud noise at night interrupting our sleep.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Rooms and common areas are generally very clean, with several guests calling them spotless. A few reported stained linens, below-standard cleanliness, or late/missed housekeeping.

Related guest reviews

10

BLONDY

Sep 6, 2025

·

Stayed 2 nights

La chambre était grande et d’une propreté impeccable, pareil pour la salle de bain qui comprenait douche + baignoire séparées , que du bonheur pour visiter la ville phocéenne. Très bien situé sur le vieux port

Translate

8

Arij

Jul 29, 2023

·

Stayed 2 nights

Rummet var ej klart när vi skulle checka in. Vi fick rummet med utsikt över hamnen på 5:e våningen för att vi fick vänta vilket vi var väldigt nöjda med. Men när vi sen fick tillgång till rummet var det ej städat. Gick tillbaka och påpekade att det ej var städat vilket inte är ok. Vi fick frukost dagen efter som kompensationen. Rummet i sig var väldigt fint och personalen var väldigt snälla. Tråkigt att rummet ej var städat när vi fick tillgång till det men de var ledsna över det och hjälpte till med att åtgärda det. Annars ligger hotellet väldigt bra till. Ej ljudisolerat och det händer väldigt mycket (dvs mycket ljud) precis utanför vid hamnen så tänk på det. Väldigt fint och modernt hotell i övrigt!

Translate

10

Jaclyn

Sep 21, 2025

·

Stayed 2 nights

Location, staff, room w a view of the port, cleanliness, and breakfast spread was all perfection!

10

Bonita

Jun 12, 2025

·

Stayed 5 nights

Great hotel right in the midst of the tourist area in Marseille. Rooms were comfortable and clean, and although the area outside was busy and loud, the sound proofing with the windows closed was good. The air conditioning worked well, and our room was cleaned every day. Breakfast was the same every day, but the variety was good and the food was great. I would stay here again if I ever make it back to Marseille.

10

Andrew

Nov 26, 2025

·

Stayed 1 night

Room was spotless and staff were helpful. Coffee machine on the room was a nice

6

Jonathan

Sep 18, 2025

·

Stayed 2 nights

Ascenseur en panne Propreté sous les standards

Translate

4

AYSE GULCIN

Nov 16, 2025

·

Stayed 3 nights

Otelin arkasında La Fayette olsa da tamamen boşaltılmıştı ama otel merkezi konumda ve odanın manzarası güzeldi . Benim yastığımın üstünde leke vardı ve en önemlisi otelin herkesin kullandığı tek asansörü bozuktu, çok gürültülü ve sarsarak ara katta kalıyor, bir süre sonra yola devam ediyordu. Bunu resepsiyona söylediğimizde durumu bildikleri söylendi? Çocuklarım bu durumdan korktuğu için 1 gece erken çıkış yapmak istedik, önceki sabah 9’da bunu resepsiyona sordum, sorun olmayacağı söylendiği halde ertesi gün çıkışta, kalmadığımız günün de ödemesini aldılar.

Translate

6

Yuri

Sep 17, 2025

·

Stayed 3 nights

Our room was very large, with a separate WC room and a bathroom. There was a tub and a walk in large shower. The hotel is located in a pedestrian zone in the old port area, very convenient to shops and restaurants. What we did not like is 1) late hour cleaning. The maid would come after 4 pm and 2) homeless people in front of the hotel making loud noise at night interrupting our sleep.

10

Mickaël

Jan 27, 2026

·

Stayed 2 nights

La chambre était impeccable et le petit-déjeuner servi en chambre était toujours à l'heure

Translate

10

Tevfik Murat

Sep 22, 2025

·

Stayed 3 nights

Great location, very nice and clean rooms, very polite and helpful staff, super breakfast. What more could you ask for? If I come back, I would stay here without hesitation.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are mostly spacious and comfortable, many with balconies or views of the Vieux Port; beds and showers are praised, and AC typically works well. Some note street noise, occasional maintenance quirks, and mixed Wi‑Fi performance.

Related guest reviews

8

Lisa

Sep 27, 2025

·

Stayed 3 nights

Fabulous room, bigger than expected. Great views of the port, howeverwould be a little noisy for some. Free water and coffee, but only ever had one cup in our room. Great comfy bed and fluffy towels.

10

Bonita

Jun 12, 2025

·

Stayed 5 nights

Great hotel right in the midst of the tourist area in Marseille. Rooms were comfortable and clean, and although the area outside was busy and loud, the sound proofing with the windows closed was good. The air conditioning worked well, and our room was cleaned every day. Breakfast was the same every day, but the variety was good and the food was great. I would stay here again if I ever make it back to Marseille.

10

Giles

Sep 14, 2024

·

Stayed 4 nights

We had an excellent stay, room was on the top floor with a terrace overlooking the Old Port and across to Notre Dame du Garde which was great. Room was spacious and tidy, comfortable bed, had both Nespresso machine and a kettle. Bath with seperate shower, double sinks, robes and slippers. Breakfast was good, variety of pastries, cereals, cold meats and cheeses, eggs, etc. Staff we encountered were all polite and friendly with good English. Location couldn't be better, literally above a Metro station but it is a very walkable city anyway.

10

Sophie

Jul 18, 2025

·

Stayed 3 nights

Fantastic location—buses, trams, and trains are right outside the door, making it incredibly easy to get to all the major sights. The room was very clean, spacious, and thoughtfully designed. The AC worked fine, and the overall experience was comfortable and pleasant. Just a note: there is NO POOL, despite a misleading photo on Google Reviews. Still, I really enjoyed my stay and would definitely come back.

10

Vasthi

Aug 14, 2024

·

Stayed 2 nights

Perfect location for a first visit to Marseille! Our views of the old port were perfect and the family room was huge even by American standards. It is right next to the metro, many restaurants and shops. The strength of the AC was a pleasant surprise! High quality toiletries were provided and the beds were very comfortable! I’d stay here again in a heartbeat.

8

Hui

Apr 9, 2024

·

Stayed 2 nights

Excellent location, lovely ambience. The room was large, with a high ceiling and finished to a high standard. The hotel was clean all around. Bathroom came with L'Occitaine toiletries. I really enjoyed my stay. Small Negatives: I stayed in a double room, so expected a double bed (or better), but instead, it was two single (albeit comfortable) beds put together. Breakfast was disappointing compared with the quality rest of the hotel. I did not like the pillows - but that is true for all hotels. Windows could have had better soundproofing. Lighting could be better (more and brighter). Could add some USB ports for charging.

8

Frances

Sep 30, 2025

·

Stayed 5 nights

Very good property, staff helpful and efficient. Room excellent, very big and clean. Bathroom layout was a bit restrictive due to large double sink and shower a bit awkward to get in and out but not a huge issue for us. Breakfast needs more variety/selection, not worth the money at present. Overall though, we would definitely stay again :)

10

Naoko

Sep 26, 2025

·

Stayed 1 night

客室はゆとりがあり過ごしやすいです。設備もメンテナンスされていて良かったです。

Translate

10

Jessica

Jul 26, 2024

·

Stayed 1 night

Very close to the blue metro line and restaurants along the port. A bit of a walk to everything else but if you want to take the metro it’s fairly easy. The room was clean and comfortable but the bathtub siding was broken and there were pieces of tile missing. We didn’t mind much because it didn’t affect our stay. The balcony view was nice to have. There is an area of Marseille north of the hotel that I would try to avoid, near the red metro line, but anywhere in the tourist areas you need to have reasonable caution with your property to avoid having phones, wallets, and passports stolen.

6

Yuri

Sep 17, 2025

·

Stayed 3 nights

Our room was very large, with a separate WC room and a bathroom. There was a tub and a walk in large shower. The hotel is located in a pedestrian zone in the old port area, very convenient to shops and restaurants. What we did not like is 1) late hour cleaning. The maid would come after 4 pm and 2) homeless people in front of the hotel making loud noise at night interrupting our sleep.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, attentive, and helpful, with several examples of proactive assistance. However, a few guests reported rudeness, miscommunication, slow check‑in, or billing issues.

Related guest reviews

4

Robert

Mar 19, 2025

·

Stayed 2 nights

This is the 2nd time I have stayed at this hotel, mainly because of the location to the office I’m working from but on both occasions the male receptionists have been rude and unhelpful. I reported to reception a number of issues with my room, TV remote not working, table lamp not working and the telephone not working. I was told that you have to pick up the phone and wait two minutes for it to work. (I have not comments on this) While this is still a nice hotel in a great location I don’t think it would use this again because of the staff.

10

Barbara

Aug 25, 2025

·

Stayed 2 nights

This hotel was awesome. The staff were very accommodating. I will definitely stay here again when I’m Marseilles

10

Andrew

Nov 26, 2025

·

Stayed 1 night

Room was spotless and staff were helpful. Coffee machine on the room was a nice

10

Kamini

Jul 21, 2025

·

Stayed 1 night

Excellent, well-located hotel moments from the old port. I received a warm welcome from the friendly, helpful receptionist and was given a fabulous room. She said because I was trying to speak French! The in-room breakfast was a real treat, as were the L’Occitane toiletries. The stunning tall balconies with great views made the stay extra special.

8

Frances

Sep 30, 2025

·

Stayed 5 nights

Very good property, staff helpful and efficient. Room excellent, very big and clean. Bathroom layout was a bit restrictive due to large double sink and shower a bit awkward to get in and out but not a huge issue for us. Breakfast needs more variety/selection, not worth the money at present. Overall though, we would definitely stay again :)

10

Roger

Nov 25, 2025

·

Stayed 1 night

Soutien apprécié suite à la perte de nos valises chez Air France.

Translate

10

Melissa

Nov 28, 2024

·

Stayed 1 night

LOVE the location of this hotel. Johan from the front desk provided amazing service!

10

Joseph

Jul 15, 2025

·

Stayed 1 night

Lovely hotel with really lovely, friendly and helpful staff.

4

AYSE GULCIN

Nov 16, 2025

·

Stayed 3 nights

Otelin arkasında La Fayette olsa da tamamen boşaltılmıştı ama otel merkezi konumda ve odanın manzarası güzeldi . Benim yastığımın üstünde leke vardı ve en önemlisi otelin herkesin kullandığı tek asansörü bozuktu, çok gürültülü ve sarsarak ara katta kalıyor, bir süre sonra yola devam ediyordu. Bunu resepsiyona söylediğimizde durumu bildikleri söylendi? Çocuklarım bu durumdan korktuğu için 1 gece erken çıkış yapmak istedik, önceki sabah 9’da bunu resepsiyona sordum, sorun olmayacağı söylendiği halde ertesi gün çıkışta, kalmadığımız günün de ödemesini aldılar.

Translate

10

Carine

Sep 18, 2025

·

Stayed 1 night

Séjour d'une nuit déjà effectué il y a un an et demi lors d'un arrêt à Marseille. Chambre spacieuse avec demandes respectées, à côté du Vieux Port et de l'église (concert jusqu'après 23h et cloches le matin, ne m'ont pas dérangé parce que boules quies). Petit-déjeuner buffet un peu limité mais bon. Literie agréable. Personnel adorable.

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Central setting on the Vieux Port with immediate metro access and easy walking to sights, restaurants, and transport; many rooms have port views. Some note the lively area can bring noise or crowds.

Related guest reviews

10

Ana

Jul 1, 2025

·

Stayed 3 nights

Hotel is right on the vieux porte and is walking distance to restaurants and shops. Hotel staff was friendly and breakfast was very good and complete !

10

Nabor

Jul 24, 2025

·

Stayed 2 nights

The hotel is in a historic building, very central and very walkable

10

Giles

Sep 14, 2024

·

Stayed 4 nights

We had an excellent stay, room was on the top floor with a terrace overlooking the Old Port and across to Notre Dame du Garde which was great. Room was spacious and tidy, comfortable bed, had both Nespresso machine and a kettle. Bath with seperate shower, double sinks, robes and slippers. Breakfast was good, variety of pastries, cereals, cold meats and cheeses, eggs, etc. Staff we encountered were all polite and friendly with good English. Location couldn't be better, literally above a Metro station but it is a very walkable city anyway.

10

Vasthi

Aug 14, 2024

·

Stayed 2 nights

Perfect location for a first visit to Marseille! Our views of the old port were perfect and the family room was huge even by American standards. It is right next to the metro, many restaurants and shops. The strength of the AC was a pleasant surprise! High quality toiletries were provided and the beds were very comfortable! I’d stay here again in a heartbeat.

10

Michael

Sep 14, 2025

·

Stayed 6 nights

Great time. Hotel is less than half a block from the port and metro stop. Close to restautants and attractions.

10

ina

Jun 29, 2025

·

Stayed 2 nights

A lovely, modernized hotel with great views of the old port and convenient access to restaurants, shopping and several historical sites. Would stay here again.

10

Ron

Oct 7, 2023

·

Stayed 2 nights

A block from the water!

10

cathy

Oct 2, 2023

·

Stayed 1 night

Great stay, Location perfect

10

Ryan

Oct 23, 2023

·

Stayed 3 nights

Very centrally located, friendly staff. Easy access to Metro.

10

Les

Oct 27, 2025

·

Stayed 2 nights

Great location. Very comfy bed and superb shower!

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast receives frequent praise for quality and variety, and in‑room breakfast arrived on time. Others found the selection limited or disorganized at times, with few special‑diet options, and items running low late in the service.

Related guest reviews

10

Ana

Jul 1, 2025

·

Stayed 3 nights

Hotel is right on the vieux porte and is walking distance to restaurants and shops. Hotel staff was friendly and breakfast was very good and complete !

8

renate

Jun 8, 2025

·

Stayed 1 night

All good at the hotel apart from the breakfast as there were no vegan options

10

Jaclyn

Sep 21, 2025

·

Stayed 2 nights

Location, staff, room w a view of the port, cleanliness, and breakfast spread was all perfection!

10

Bonita

Jun 12, 2025

·

Stayed 5 nights

Great hotel right in the midst of the tourist area in Marseille. Rooms were comfortable and clean, and although the area outside was busy and loud, the sound proofing with the windows closed was good. The air conditioning worked well, and our room was cleaned every day. Breakfast was the same every day, but the variety was good and the food was great. I would stay here again if I ever make it back to Marseille.

6

Vanessa

Jun 5, 2025

·

Stayed 1 night

Un hotel muy bien ubicado si vas de turista caminando llegas perfectamente desde la estación de tren. Nosotros fuimos solo una noche y estuvo bien. La habitación estaba muy limpia y muy amplia. Punto negativo el color de la habitación era un poco exótica y que el desayuno estaba muy desorganizado, se nota la falta personal que limpie la zona.

Translate

10

Ilaria

Aug 10, 2025

·

Stayed 1 night

Room is great, quite spacious, can open windows and confortable bed and shower. No parking available and the city one is quite expensive. Also breakfast was until 11 am but when we arrived at 10:15 there was only a few things left (no eggs, no sausage, no croissants…)

8

Frances

Sep 30, 2025

·

Stayed 5 nights

Very good property, staff helpful and efficient. Room excellent, very big and clean. Bathroom layout was a bit restrictive due to large double sink and shower a bit awkward to get in and out but not a huge issue for us. Breakfast needs more variety/selection, not worth the money at present. Overall though, we would definitely stay again :)

10

Carine

Sep 18, 2025

·

Stayed 1 night

Séjour d'une nuit déjà effectué il y a un an et demi lors d'un arrêt à Marseille. Chambre spacieuse avec demandes respectées, à côté du Vieux Port et de l'église (concert jusqu'après 23h et cloches le matin, ne m'ont pas dérangé parce que boules quies). Petit-déjeuner buffet un peu limité mais bon. Literie agréable. Personnel adorable.

Translate

10

Mickaël

Jan 27, 2026

·

Stayed 2 nights

La chambre était impeccable et le petit-déjeuner servi en chambre était toujours à l'heure

Translate

10

Tevfik Murat

Sep 22, 2025

·

Stayed 3 nights

Great location, very nice and clean rooms, very polite and helpful staff, super breakfast. What more could you ask for? If I come back, I would stay here without hesitation.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $241	2 $218	3 $165
4 $130	5 $188	6 $205	7 $245	8 $227	9 $189	10 $173
11 $125	12 $125	13 $245	14 $236	15 $181	16 $146	17 $146
18 $125	19 $135	20 $139	21 $139	22 $139	23 $155	24 $146
25 $126	26 $126	27 $127	28 $134	29 $134	30 $136	31 $134

New Hotel Le Quai - Vieux Port

Prices for New Hotel Le Quai - Vieux Port

Monthly average prices

About this property

Location

Room options

Superior Double Or Twin Room

Deluxe Double Room

Deluxe Double Room, Terrace

Deluxe Quadruple Room

Deluxe Triple Room

Standard Double Or Twin Room

Guest reviews of New Hotel Le Quai - Vieux Port

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about New Hotel Le Quai - Vieux Port

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25	26 $254
27 $139	28 $208	29 $294	30 $258