Hotel am Rathaus

Name: Hotel am Rathaus
Address: Heiliggeiststr. 1, Heidelberg City Centre, Heidelberg, Baden-Württemberg, Germany, Heidelberg, Karlsruhe Government District, Germany
Rating: 8.05

"Comfortable beds"

"Beds were well sized"

"Delicious breakfast"

"Convenient location"

"Accommodating staff"

Amenities

Parking
Non-Smoking Rooms
Family Room
Tour Desk
Housekeeping
Express Check-In/Check-Out

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Property description

Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a reception hall.

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Guest reviews

8.1

Very good

Based on 1,435 verified reviews

Who stays here?

Business

28%

Couple

28%

Family

25%

Group

Solo

10%

What guests think

AI-generated summary based on recent guest reviews

Hotel am Rathaus sits in the heart of Heidelberg’s Old Town near the castle and bridge, with walkable sights, generally friendly, helpful staff, and a breakfast many guests enjoy for its decent selection and convenience.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Andis

Apr 17, 2026

Stayed 4 nights

excellent location, very good breakfast, freindly staff

Paul

Feb 1, 2026

Stayed 2 nights

Great staff. Room is a bit dated, could use a remodel. But we had a great time.

Kevin

Jan 4, 2026

Stayed 3 nights

Kaisa

Oct 18, 2025

Stayed 4 nights

Great breakfast variety in a very nice breakfast room. Hotel was in a great location, walkable to everything, close to the river and castle. Our room was a little noisy as it faced the street, but didn’t keep me awake.

Darrel

Sep 30, 2025

Stayed 2 nights

Very nice place to stay

Heiliggeiststr. 1, Heidelberg City Centre, Heidelberg, Baden-Württemberg, Germany

Location

A stay at Hotel Am Rathaus places you in the heart of Heidelberg, within a 15-minute walk of Heidelberg Castle and Marktplatz. This hotel is 16.2 mi (26.1 km) from Hockenheim Racing Track and 0.1 mi (0.1 km) from Neckar Valley-Odenwald Nature Park.

Neckar Valley-Odenwald Nature Park(0.1 miles)

Marktplatz(0.1 miles)

Hercules Fountain(0.1 miles)

Church of the Holy Spirit(0.1 miles)

Brass Monkey(0.1 miles)

Dokumentations - Und Kulturzentrum der Deutschen Sinti und Roma(0.1 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 23:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Parking is available at the hotel, but it is limited. Guests can utilize an electric car charging station as well.

A complimentary buffet breakfast is served daily from 7 AM to 11 AM.

The hotel does not allow pets, with the exception of service animals.

Check-in is from 2 PM to 11 PM, and check-out is by 11 AM. Early or late check-in/check-out may be available upon request, but guests should contact the property in advance for arrangements.

The hotel features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Additionally, elevators are available for ease of movement.

The hotel is centrally located in Heidelberg, within a 15-minute walk of Heidelberg Castle and Marktplatz. It is also close to Neckar Valley-Odenwald Nature Park, just 0.1 km away.

Children 11 years old and younger can stay for free when occupying the parent's or guardian's room, using existing bedding.

Cribs are available for a fee of EUR 11.00 per day. Guests should request cribs in advance to ensure availability.

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