Name: Holiday Inn Express & Suites Pittsfield-Lenox-Berkshires by IHG
Address: 1055 South Street, Pittsfield, Massachusetts, United States of America, Pittsfield, Massachusetts, US
Price range: US$107–US$364 per night
Rating: 9.33

What guests think

Recent reviews of Holiday Inn Express & Suites Pittsfield-Lenox-Berkshires by IHG highlight a new-feeling, very clean property with comfortable rooms, friendly, helpful staff, and a generally well-liked free breakfast, making it an easy, reliable stop for Berkshires visits.

Multiple guests also mention convenient access to Tanglewood and area attractions. Drawbacks include some early startup issues such as room assignment problems, weak shower performance, and occasional breakfast restocking delays. Feedback on facilities varies, with praise for parking and the pool alongside one report of limited pool/gym access. Expect a modern, straightforward stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is easy and the indoor pool is appreciated in a few reviews, but one guest reported limited access to the pool and gym.

Related guest reviews

10

Nathan

3 Oct 2025

·

Stayed 1 night

It appeared to be a new hotel. It was quiet and there was lots of parking. Room was clean/spacious with lots of amenities. The breakfast was good with many options. We enjoyed our one night stay!

10

Jeannette

8 Jul 2025

·

Stayed 1 night

The staff were all so friendly and helpful and the room and the hotel itself were very nice. Great location. Nice and clean, lovely pool, awesome coffee and a good breakfast. We will absolutely be back again next year to stay here.

10

Benjamin

6 Aug 2025

·

Stayed 1 night

The hotel was 4-weeks old - so the room had that "new" smell. We were there for an evening stopover driving into Boston from Toronto with kids. Thus, having a working indoor pool was important. Parking was amply available and the free breakfast was a god-send since it helped us save a few bucks with the terrible exchange rate us Canadians have to contend with! Over time, we hope that more food options will appear as we were disappointed with Arizona's Pizza down the street, even with the discount. But that's a review for another time and space!

4

Candace

29 Nov 2025

·

Stayed 1 night

The TVs are not smart, you only have the option of cable and half the channels are in Spanish. Forget about the pool or gym they’re in different building and it’s for sale. For the amount we were charged the hotel was sadly lacking

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Cleanliness

Reviews consistently describe the property as very clean and new. A few isolated issues were noted, including a leaky shower and a less tidy ground floor.

Related guest reviews

10

Winfred

3 Sept 2025

·

Stayed 1 night

The cleanliness of the property is great. Overall experience was wonderful

10

Nathan

3 Oct 2025

·

Stayed 1 night

It appeared to be a new hotel. It was quiet and there was lots of parking. Room was clean/spacious with lots of amenities. The breakfast was good with many options. We enjoyed our one night stay!

10

Marti

26 Sept 2025

·

Stayed 1 night

Clean, friendly and responsive staff that takes pride, new, great breakfast, comfortable bed, 11am checkout

10

Sandra

16 Aug 2025

·

Stayed 1 night

Cleanest place ever.

10

Whitney

4 Aug 2025

·

Stayed 2 nights

The hotel is brand new so everything is clean except the ground floor ha

10

Lynn

1 Sept 2025

·

Stayed 1 night

Hotel in new condition and very clean. Great location for Tanglewood venue.

10

Sharon

27 Sept 2025

·

Stayed 1 night

Easy to find nice staff very clean facility

8

Brian

26 Aug 2025

·

Stayed 1 night

Do hotel, very clean we had a great day

4

John

4 Aug 2025

·

Stayed 1 night

Hotel has only been open a few weeks and may be having startup problems. Room with features booked was unavailable (fortunately they called in advance and the missing feature was not a problem-- but they blamed Expedia). Driveway into hotel is hard to identify (poor signage at street level). On arrival, we were checked in and given a room that didn't match the rest of the reservation. Called the desk and went down and up a few times and eventually got a satisfactory room, but it took close to an hour from initial check-in until we got into that room. Then low water pressure, lukewarm water in the shower, signs that the shower enclosure had not been completed properly and was leaking, slippery shower floor without a grab bar at the shower/ door end, noise transmission between rooms (especially the sound of water in the pipes), and more. Maybe lots of this will get sorted out as they get more practice, but, if our experience is typical, people booking in here in the near future, at least through Expedia, should be ready for adventures.

10

Erin

5 Sept 2025

·

Stayed 2 nights

Hotel was clean, the rooms had good space, the breakfast was excellent and the team there was very friendly and accommodating

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Rooms

Rooms feel modern and comfortable, with spacious layouts and comfortable beds. One review mentioned noise and weak water pressure.

Related guest reviews

10

Nathan

3 Oct 2025

·

Stayed 1 night

It appeared to be a new hotel. It was quiet and there was lots of parking. Room was clean/spacious with lots of amenities. The breakfast was good with many options. We enjoyed our one night stay!

10

Barbara

12 Sept 2025

·

Stayed 1 night

This is a new hotel very up to date but no coffee machine in the rooms

10

Marti

26 Sept 2025

·

Stayed 1 night

Clean, friendly and responsive staff that takes pride, new, great breakfast, comfortable bed, 11am checkout

10

Donna

7 Oct 2025

·

Stayed 1 night

staff was friendly and helpful. Room was great. I would recommend this hotel

10

Robert

16 Nov 2025

·

Stayed 2 nights

Clean, well appointed, comfortable, friendly staff, nice bathroom.

10

Lynn

1 Sept 2025

·

Stayed 1 night

Hotel in new condition and very clean. Great location for Tanglewood venue.

4

John

4 Aug 2025

·

Stayed 1 night

Hotel has only been open a few weeks and may be having startup problems. Room with features booked was unavailable (fortunately they called in advance and the missing feature was not a problem-- but they blamed Expedia). Driveway into hotel is hard to identify (poor signage at street level). On arrival, we were checked in and given a room that didn't match the rest of the reservation. Called the desk and went down and up a few times and eventually got a satisfactory room, but it took close to an hour from initial check-in until we got into that room. Then low water pressure, lukewarm water in the shower, signs that the shower enclosure had not been completed properly and was leaking, slippery shower floor without a grab bar at the shower/ door end, noise transmission between rooms (especially the sound of water in the pipes), and more. Maybe lots of this will get sorted out as they get more practice, but, if our experience is typical, people booking in here in the near future, at least through Expedia, should be ready for adventures.

10

Susan

17 Aug 2025

·

Stayed 1 night

Everything was wonderful! Hotel was clean, beds were very comfortable and pillows were great.

10

Mary

1 Sept 2025

·

Stayed 2 nights

Bright new hotel with very friendly and helpful staff.

4

Candace

29 Nov 2025

·

Stayed 1 night

The TVs are not smart, you only have the option of cable and half the channels are in Spanish. Forget about the pool or gym they’re in different building and it’s for sale. For the amount we were charged the hotel was sadly lacking

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AI-generated summary based on recent guest reviews

Service

Staff are repeatedly praised as friendly, helpful, and responsive. There was an isolated check-in mix-up noted.

Related guest reviews

10

Marti

26 Sept 2025

·

Stayed 1 night

Clean, friendly and responsive staff that takes pride, new, great breakfast, comfortable bed, 11am checkout

10

Donna

7 Oct 2025

·

Stayed 1 night

staff was friendly and helpful. Room was great. I would recommend this hotel

10

Angel

16 Sept 2025

·

Stayed 1 night

To whom it may concern, My wife & I were blessed beyond measures with Chris the recepcionista who was an amazing incredible human being who treated us like family. We needed some direction to southbridge Ma. He explain to us the best way to get there and back to the hotel. Also the other gentleman working along side of him also assisted us as well. Thank you for this beautiful experience and to let you know that we will come again. Please give our love to the precious lady housekeeper who blessed us as well.

10

Robert

16 Nov 2025

·

Stayed 2 nights

Clean, well appointed, comfortable, friendly staff, nice bathroom.

10

Sharon

27 Sept 2025

·

Stayed 1 night

Easy to find nice staff very clean facility

10

David

10 Jul 2025

·

Stayed 1 night

The staff were very helpful and cheerful. The property was beautiful being brand new

4

John

4 Aug 2025

·

Stayed 1 night

Hotel has only been open a few weeks and may be having startup problems. Room with features booked was unavailable (fortunately they called in advance and the missing feature was not a problem-- but they blamed Expedia). Driveway into hotel is hard to identify (poor signage at street level). On arrival, we were checked in and given a room that didn't match the rest of the reservation. Called the desk and went down and up a few times and eventually got a satisfactory room, but it took close to an hour from initial check-in until we got into that room. Then low water pressure, lukewarm water in the shower, signs that the shower enclosure had not been completed properly and was leaking, slippery shower floor without a grab bar at the shower/ door end, noise transmission between rooms (especially the sound of water in the pipes), and more. Maybe lots of this will get sorted out as they get more practice, but, if our experience is typical, people booking in here in the near future, at least through Expedia, should be ready for adventures.

10

peter

5 Jul 2025

·

Stayed 1 night

Our stay was terrific, and we appreciated the staff's attentiveness, especially Anthony's.

10

Erin

5 Sept 2025

·

Stayed 2 nights

Hotel was clean, the rooms had good space, the breakfast was excellent and the team there was very friendly and accommodating

10

Mary

1 Sept 2025

·

Stayed 2 nights

Bright new hotel with very friendly and helpful staff.

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AI-generated summary based on recent guest reviews

Location

Convenient for Tanglewood and area theaters, with several guests praising the location. One guest found the driveway signage hard to spot.

Related guest reviews

10

Nathan

3 Oct 2025

·

Stayed 1 night

It appeared to be a new hotel. It was quiet and there was lots of parking. Room was clean/spacious with lots of amenities. The breakfast was good with many options. We enjoyed our one night stay!

10

Jeffrey

4 Aug 2025

·

Stayed 2 nights

Really enjoyed my stay here, definitely need a car to get around

10

Lynn

1 Sept 2025

·

Stayed 1 night

Hotel in new condition and very clean. Great location for Tanglewood venue.

10

Vladimir

3 Aug 2025

·

Stayed 1 night

Love the new feel of a new property. The breakfast was a little lacking as the food keep on running out and it took some time for the assistant to refill the stations. One coffee machine went down and only one machine was working creating a line to get coffee. Besides that, great location to come and visit the Bershires.

10

Sharon

27 Sept 2025

·

Stayed 1 night

Easy to find nice staff very clean facility

8

Francine

7 Aug 2025

·

Stayed 2 nights

Accessible to theater and Tanglewood

4

John

4 Aug 2025

·

Stayed 1 night

Hotel has only been open a few weeks and may be having startup problems. Room with features booked was unavailable (fortunately they called in advance and the missing feature was not a problem-- but they blamed Expedia). Driveway into hotel is hard to identify (poor signage at street level). On arrival, we were checked in and given a room that didn't match the rest of the reservation. Called the desk and went down and up a few times and eventually got a satisfactory room, but it took close to an hour from initial check-in until we got into that room. Then low water pressure, lukewarm water in the shower, signs that the shower enclosure had not been completed properly and was leaking, slippery shower floor without a grab bar at the shower/ door end, noise transmission between rooms (especially the sound of water in the pipes), and more. Maybe lots of this will get sorted out as they get more practice, but, if our experience is typical, people booking in here in the near future, at least through Expedia, should be ready for adventures.

8

Emile

23 Aug 2025

·

Stayed 1 night

Brand new hotel. Really nice staff. Great location to Tanglewood and great rates.

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Dining

Breakfast is widely praised for quality and variety, and the coffee is popular. On a busy morning, items and a coffee machine ran low before being refilled.

Related guest reviews

10

Nathan

3 Oct 2025

·

Stayed 1 night

It appeared to be a new hotel. It was quiet and there was lots of parking. Room was clean/spacious with lots of amenities. The breakfast was good with many options. We enjoyed our one night stay!

10

Marti

26 Sept 2025

·

Stayed 1 night

Clean, friendly and responsive staff that takes pride, new, great breakfast, comfortable bed, 11am checkout

10

Jeannette

8 Jul 2025

·

Stayed 1 night

The staff were all so friendly and helpful and the room and the hotel itself were very nice. Great location. Nice and clean, lovely pool, awesome coffee and a good breakfast. We will absolutely be back again next year to stay here.

10

Vladimir

3 Aug 2025

·

Stayed 1 night

Love the new feel of a new property. The breakfast was a little lacking as the food keep on running out and it took some time for the assistant to refill the stations. One coffee machine went down and only one machine was working creating a line to get coffee. Besides that, great location to come and visit the Bershires.

10

Benjamin

6 Aug 2025

·

Stayed 1 night

The hotel was 4-weeks old - so the room had that "new" smell. We were there for an evening stopover driving into Boston from Toronto with kids. Thus, having a working indoor pool was important. Parking was amply available and the free breakfast was a god-send since it helped us save a few bucks with the terrible exchange rate us Canadians have to contend with! Over time, we hope that more food options will appear as we were disappointed with Arizona's Pizza down the street, even with the discount. But that's a review for another time and space!

10

Erin

5 Sept 2025

·

Stayed 2 nights

Hotel was clean, the rooms had good space, the breakfast was excellent and the team there was very friendly and accommodating

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$124
February	US$143
March	US$134
April	US$131
May	US$137
June	US$201
July	US$544
August	US$245
September	US$164
October	US$188
November	US$134
December	US$122

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $137	18 $186	19 $212
20 $119	21 $119	22 $114	23 $122	24 $127	25	26 $283
27 $114	28 $134	29 $129	30 $122

Su	Mo	Tu	We	Th	Fr	Sa
				1 $135	2 $314	3 $333
4 $124	5 $169	6 $147	7 $156	8 $137	9 $364	10 $364
11 $173	12 $138	13 $133	14 $139	15 $151	16 $245	17 $263
18 $130	19 $107	20 $107	21 $124	22 $114	23 $172	24 $169
25 $119	26 $122	27 $122	28 $126	29 $107	30 $119	31 $119

Holiday Inn Express & Suites Pittsfield-Lenox-Berkshires by IHG

Prices for Holiday Inn Express & Suites Pittsfield-Lenox-Berkshires by IHG

Monthly average prices

About this property

Location

Guest reviews of Holiday Inn Express & Suites Pittsfield-Lenox-Berkshires by IHG

What guests think

Property policies

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FAQs about Holiday Inn Express & Suites Pittsfield-Lenox-Berkshires by IHG

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